* Manage society operations: estate maintenance, building management, property upkeep, facility admin & security * Ensure cleanliness: housekeeping oversight, waste disposal coordination. Serve as the primary contact for residents and committee.
Daily Summary and MIS management. Coordinate and get the priority listed flats ready in coordination with internal Fit-out executives.Snagging tracker to be maintained by Fit-out executives. Keep sending apartment readiness status with the CRM team.
Responsibilities: * Manage help desk requests via phone, email & chat * Maintain high customer satisfaction ratings * Ensure timely resolution of technical issues * Collaborate with Team on system improvements