Service Desk Manager Maple Pc & Peripherals

5.0 - 10.0 years

1 - 3 Lacs

jamshedpur

Work from Office

Provide support and resolve user issues via calls/tickets, maintain call logs and analysis and report generation. Should have work experience of at least 6 year in TATA STEEL, It will add value if Service Now system working experience is there.

Posted Date not available

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Help Desk Executive Srsg Broadcast

0.0 - 5.0 years

0 - 2 Lacs

mumbai, goregaon, mumbai (all areas)

Work from Office

Role & responsibilities 1. Providing Voice support to External customers. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users. 2. Provide remote support IOS devices 3. Resolve customer queries within SLA & achieve customer delight. 4. Maintain and update the inventory as and when required. 5. Co-ordinating with logistics partners for delivery and replacements. 6. Maintain and update calls in service desk software 7. Maintain and manage MDM suite 8. Time bound escalation for incidents which require OEM / L2 support 9. Communication and Coordination with all stake holders viz. iPAD Vendors, iPAD users, MDM Support Vendor, IT and Digital ma...

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Helpdesk Support Specialist Edurun

2.0 - 3.0 years

2 - 3 Lacs

hyderabad

Work from Office

Provide first-level IT support for hardware, software, and network issues. Should have 2–3 years’ experience in ticket handling, troubleshooting, and remote assistance. Ensure timely resolution and high customer satisfaction.

Posted Date not available

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It Service Desk Coordinator Acma computers

2.0 - 6.0 years

2 - 4 Lacs

navi mumbai, mumbai (all areas)

Work from Office

Your Mission: Manage and assign IT tickets efficiently Coordinate with teams for quick resolutions Be the bridge between users and tech support

Posted Date not available

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Helpdesk Consultant - Italian and English DIN Engineering Services (DIN)

2.0 - 7.0 years

6 - 12 Lacs

noida

Hybrid

Proficiency in the Italian Language: Please share your video profile for a minimum of two minutes. Assist Adobes reseller/retailers in Americas/Europe and help them to effectively resolve issues via Phone, Emails, and Chats Assist Adobes strategy in Americas/Europe Interact with regional sales team in Americas/Europe Providing end-to-end Adobe Partner support Answer how-to questions and help Partners/Resellers navigate a variety of tools Diagnose Reseller issues and engage with our product and engineering teams using established processes Communicate thoughtful, customized solutions that help Partners move forward and grow their business Show composure, resilience, and flexibility as Reselle...

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Help Desk Executive Jones Lang LaSalle Property Consultants (India) Pv t. Ltd.

1.0 - 3.0 years

2 - 3 Lacs

chennai

Work from Office

Role Summary: We currently have an exciting opportunity for a Helpdesk Executive in Reading. The Executive will manage the helpdesk calls, manage queries, record slack tickers, prepare reports and maintain records on a daily basis Liason with multiple functions and ensure all the tickets are close as per SLA What the job involves: Helpdesk Management Phone Calls Slack channel queries Mail communications Liason with multiple functions Regular updates Report Management Maintain all day to day data Maintain all documents for audit purpose Suggest / Recommend changes or inputs required to enhance / optimize process Ensure routine update of database for future reference Team Player Align with the...

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Helpdesk Executive CBRE

3.0 - 8.0 years

3 - 4 Lacs

gurugram

Work from Office

Job Summary : The Helpdesk Executive is responsible for receiving and recording the requests / complaints from the occupants. Act has First level of contacts in this site in for all vertical complaints / Queries. Role and Responsibilities : 1. First point of contact to Occupants for any 2. Receipt of requests / complaints from occupants and record the same in the helpdesk register ( LOCKETED Software) 3. Issue necessary Job Request / Work Orders to the respective Service providers to address the issue. 4. Update the caller on the status of the call registered and obtain feedback after successful completion of the request / complaints. 5. Reconcile and close out all the Job Requests / Work Or...

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