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Service Desk Engineer || Mumbai

Service Desk Engineer || Mumbai

Team Computers

2 - 6 years

0 - 3 Lacs

Mumbai

Posted:2 weeks ago| Platform:

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Skills Required

Service Desk Management Ticketing Tools Service Desk ITIL Process Laptop Technical Helpdesk Windows Support Incident Management Helpdesk Management MS Office Troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description: We are looking for a Technical Service Desk Executive to support end-users by troubleshooting hardware and software issues. You must have hands-on experience with Service Desk ticketing tools, ITIL processes, and strong technical skills. Responsibilities: Troubleshoot Windows, Mac, MS Office, Teams, OneDrive, and office applications. Manage hardware and OS issues for laptops, desktops, and other end-user devices. Follow ITIL processes for incident and service management. Provide excellent communication and customer support. Requirements: 2-3 years experience in a technical service desk role. Good knowledge of IT troubleshooting and ticketing systems. Strong understanding of end-user hardware, software, and networking basics. Excellent communication skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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Team Computers

www.teamcomputers.com

Information Technology

Innovate City

250 Employees

90 Jobs

Key People

Michael Johnson

CEO
Sarah Smith

CTO
David Lee

COO

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Service Desk Engineer || Mumbai

Experience & Salary

Skills Required

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Job Description

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