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2.0 - 6.0 years

5 - 6 Lacs

Hyderabad

Work from Office

Hiring for a Quality Analyst (technical Voice support) Skills - Hands-on exp in windows troubleshooting Minimum 2 years exp as a QA CTC - Up to 6LPA Location - Hyderabad Graduates only US Shifts Immediate joiners DM - 8905344933 (Divyam)

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3.0 - 6.0 years

0 - 2 Lacs

Mumbai

Work from Office

Experience Required: 2+ years Salary: 22,00/month Job Description: We are seeking a skilled Technical Support Engineer to provide end-to-end remote support, troubleshooting, and installation services. The ideal candidate will have strong technical knowledge, excellent communication skills, and relevant certifications. Key Responsibilities: Provide support for resolving user requests and technical issue. Troubleshoot software, hardware, and network-related problems Assist with installation and configuration of systems and applications Maintain clear communication with users and internal teams Ensure timely ticket resolution through remote support tools Requirements: Strong knowledge of Windows OS , Office software , Microsoft Intune , and basic networking Excellent written and oral communication skills Ability to troubleshoot and solve technical issues independently. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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5.0 - 7.0 years

5 - 8 Lacs

Navi Mumbai

Remote

WApp CV: 888-464-3032 Call: 022-4614-1600 . - 2+ yrs Exp in Team Handling - 5+ yrs Exp in Desktop Support, O365 Admin, AD - Worked on SCCM, RMM Tool - Excellent English REQ - Team Management - Quality & Training - Client Handling - Self-Motivated . Required Candidate profile No Career Gaps * Excellent English Comm Excellent Team Handling Skills Multi-Tasking Skills Permanent WFH Must have laptop & Wi-fi Night Shift BE / BSc / Diploma WApp: 888-464-3032 Call: 022-4614-1600

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5.0 - 7.0 years

5 - 8 Lacs

Bengaluru

Remote

WApp CV: 888-464-3032 Call: 022-4614-1600 . - 2+ yrs Exp in Team Handling - 5+ yrs Exp in Desktop Support, O365 Admin, AD - Worked on SCCM, RMM Tool - Excellent English REQ - Team Management - Quality & Training - Client Handling - Self-Motivated . Required Candidate profile No Career Gaps * Excellent English Comm Excellent Team Handling Skills Multi-Tasking Skills Permanent WFH Must have laptop & Wi-fi Night Shift BE / BSc / Diploma WApp: 888-464-3032 Call: 022-4614-1600

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5.0 - 7.0 years

5 - 8 Lacs

Pune

Remote

WApp CV: 888-464-3032 Call: 022-4614-1600 . - 2+ yrs Exp in Team Handling - 5+ yrs Exp in Desktop Support, O365 Admin, AD - Worked on SCCM, RMM Tool - Excellent English REQ - Team Management - Quality & Training - Client Handling - Self-Motivated . Required Candidate profile No Career Gaps * Excellent English Comm Excellent Team Handling Skills Multi-Tasking Skills Permanent WFH Must have laptop & Wi-fi Night Shift BE / BSc / Diploma WApp: 888-464-3032 Call: 022-4614-1600

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1.0 - 5.0 years

2 - 5 Lacs

Noida

Remote

Role Summary We are hiring L1 and L2 IT Support Engineers to join our technical support team. You will handle customer issues across hardware, software, network, and security systems. Strong communication in English (spoken and written) is mandatory to ensure smooth interactions with global clients. Responsibilities L1 Support Engineer First point of contact for customer technical issues via calls, chat, or tickets. Provide basic support for Windows OS, email issues, password resets, and software installations. Record all support activity in the ticketing system with clear and professional communication. Escalate complex issues to the L2 team with proper documentation. L2 Support Engineer Manage escalated tickets requiring in-depth troubleshooting and resolution. Administer and support tools like Active Directory, Office 365, VPN, and system updates. Investigate root causes, analyze logs, and collaborate with internal teams or vendors. Create knowledge base articles and mentor L1 team when needed. Requirements For Both Roles Excellent English communication must be fluent in reading, writing, and speaking. Strong customer service mindset. Willingness to work in rotational shifts including nights and weekends. L1 Role 1-2 years of IT support/helpdesk experience. Familiarity with ticketing tools (e.g., ServiceNow, Zendesk, Freshdesk). Basic knowledge of Windows OS, MS Office, email setup, and networking. L2 Role 3-5 years of experience in infrastructure and application support. Proficiency with Windows Server, Active Directory, DNS, DHCP, VPN, and O365. Ability to perform root cause analysis and resolve escalated incidents.

Posted 6 days ago

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1.0 - 3.0 years

4 - 5 Lacs

Hyderabad

Work from Office

Min 1 Yr Exp Into Technical Support International Voice CTC - Up to 5 LPA WFO 24*7 US Shift 5 Days Working Interview - Virtual Notice - Immediate Joiners Location - Hyderabad Share CV's - 9828833989 (Lakshika) Required Candidate profile Required Excellent Communication skills (English) International Exp. is mandatory Perks and benefits Night allowances Incentives Both way cab's

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1.0 - 4.0 years

0 - 3 Lacs

Hyderabad

Work from Office

Join Infosys BPM Ltd. Windows Support (Chat Process) Hyderabad Are you ready to take your technical support career to the next level? Infosys BPM is hiring Technical Process Specialists and Senior Technical Process Specialists for our Windows Support Chat Process in Hyderabad! If youre passionate about troubleshooting and customer service, this is your chance to work with Microsofts consumer products and deliver exceptional support via chat. About the Role: Position: Senior Technical Process Specialist / Technical Process Specialist Location: Hyderabad (100% Work From Office) Experience: 1 6 Years Shift: 24x7 Rotational Shifts What Youll Do: Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues. Provide fast, clear, and effective solutions through chat support. Create a positive experience by showing empathy and patience while troubleshooting. Use your technical expertise to diagnose and resolve complex problems. Must-Have Skills & Qualifications: Typing speed of 35 WPM or higher (mandatory) Prior experience in technical support via chat Excellent written and verbal communication skills Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory) Hands-on experience troubleshooting Microsoft Windows & O365 queries Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus Strong problem-solving skills and ability to thrive in a fast-paced environment Patience, empathy, and a customer-first mindset Must be ready for 100% WFO , no hybrid option Interview Details: Dates: 26th July 2025 Time: 10:00 AM 01:00 PM Venue: Infosys STP- Office no 5,6-963/2 Madhava Reddy colony, ISB road, pin code- 500032, Gachibowli Hyderabad. Building number - 4, 1st floor Aryabhata conference room Landmark- Nearby ISB college What to Bring: Updated resume (printout) Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport) Original education documents for verification (10th, 12th, Graduation sem-wise marksheets, CMM, provisional & original degree certificates) Important Notes: Laptops, cameras, and other electronic devices are not allowed at the venue due to security reasons. Original Government ID is mandatory for security clearance. Preference will be given to immediate joiners . Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive. Ready to launch your career with a global leader? Come meet us and take the first step toward a rewarding future! Regards, Infosys BPM Talent Acquisition | INFY HR

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1.0 - 4.0 years

0 - 3 Lacs

Hyderabad

Work from Office

Join Infosys BPM Ltd. Windows Support (Chat Process) Hyderabad Are you ready to take your technical support career to the next level? Infosys BPM is hiring Technical Process Specialists and Senior Technical Process Specialists for our Windows Support Chat Process in Hyderabad! If youre passionate about troubleshooting and customer service, this is your chance to work with Microsofts consumer products and deliver exceptional support via chat. About the Role: Position: Senior Technical Process Specialist / Technical Process Specialist Location: Hyderabad (100% Work From Office) Experience: 1 6 Years Shift: 24x7 Rotational Shifts What You’ll Do: Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues. Provide fast, clear, and effective solutions through chat support. Create a positive experience by showing empathy and patience while troubleshooting. Use your technical expertise to diagnose and resolve complex problems. Must-Have Skills & Qualifications: Typing speed of 35 WPM or higher (mandatory) Prior experience in technical support via chat Excellent written and verbal communication skills Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory) Hands-on experience troubleshooting Microsoft Windows & O365 queries Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus Strong problem-solving skills and ability to thrive in a fast-paced environment Patience, empathy, and a customer-first mindset Must be ready for 100% WFO , no hybrid option Interview Details: Dates: 25th July 2025 Time: 10:00 AM – 01:00 PM Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark : Sindhoora Convention Center What to Bring: Updated resume (printout) Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport) Original education documents for verification (10th, 12th, Graduation sem-wise marksheets, CMM, provisional & original degree certificates) Important Notes: Laptops, cameras, and other electronic devices are not allowed at the venue due to security reasons. Original Government ID is mandatory for security clearance. Preference will be given to immediate joiners . Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive. Ready to launch your career with a global leader? Come meet us and take the first step toward a rewarding future! Regards, Infosys BPM Talent Acquisition | INFY HR

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3.0 - 6.0 years

8 - 13 Lacs

Bengaluru

Work from Office

Demonstrates leadership in innovative problem resolution techniques. Provides support and assistance to others. Services may be directed by a service call management process or be performed as part of a team. Possesses an extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices. Communicates with IBM management and/or team members on a timely basis to inform regarding status of work, of potential or existing problems, and to seek advice and assistance. Maintains business like communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times. Performs a full workload of technical services to IBM employees. Makes appropriate use of reference materials, support centers and diagnostic aids. Performs problem determination utilizing the diagnostics, reference documentation, service aids, tools and test equipment. Diagnoses equipment malfunctionsaccurately & promptly. Fully document all issues in an accurate and timely manner With assistance as necessary, analyzes problems in the areas of hardware/software installation, migration and operational services using existing techniques and tools. May challenge the validity of and make recommendations for improving the processes and procedures used for services delivery. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Excellent Communication as well as Customer service skills and problem-solving ability. Mobile Device Skills. Strong operational knowledge and experience of Windows, Red Hat Linux, Mac OS, and iOS operating systems, common application programs, system diagnostics and local/remote support structure. Experience supporting Outlook, MS Office, MS Teams, OneDrive, Box, and Windows. Knowledge of system configuration, physical and network connectivity. Ability to provide information and direction to others in a clear and concise manner. At least 2 years Windows support experience professionally and/or personally At least 2 years professional troubleshooting expertise Customer support experience and service focus Active listener with flexibility to modify approach and adapt to customer needs Preferred technical and professional experience Ability to multi-task Proven problem solving skills Knowledge sharing Ability to handle pressure of high volume & to be a exceptional performer on a daily basis

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1.0 - 3.0 years

0 - 1 Lacs

Bengaluru

Work from Office

JOb description Job location: Bangalore Notice period: Immediate Work model: 5 days (24/7) rotational F2F Drive Date: (26th July - Saturday) Strong in-Service Desk Operations & Strong in Field Support / L2 Scope of Resolution Bangalore

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2.0 - 3.0 years

3 - 4 Lacs

Mumbai, Chennai, Bengaluru

Work from Office

Join with us IT Infrastructure L1 Support | Chennai (On-site) Are you passionate about IT support and love solving technical challenges? Heres your chance to work with one of India’s fastest-growing financial services firms! Position: IT Infrastructure – L1 Support Location : Chennai / Bangalore / Mumbar , India Experience : 2 –3 years (Freshers with strong IT aptitude welcome) Notice period : Immediate - short joiners (Serving np) * Note : Profiles that are matches with above criteria will be contacted for further process. What You’ll Do Be the first point of contact for IT-related queries via phone, email, and ticketing systems. Troubleshoot issues like: Password resets Printer & email setup Software installations Desktop/laptop support Basic networking Escalate complex cases to L2/L3 teams with clear documentation. Maintain the ticketing system and update the knowledge base. Support users with basic IT training and guidance. Assist in hardware/software maintenance and system monitoring. What You’ll Bring A diploma or degree in IT (preferred). Basic understanding of Windows, macOS, or Linux. Familiarity with MS Office, ticketing tools (e.g., ServiceNow, Jira). Strong troubleshooting and communication skills. A customer-first mindset and the ability to stay calm under pressure. What You’ll Gain Exposure to enterprise-grade IT infrastructure in a regulated financial ecosystem. Mentorship from senior technology leaders. A supportive team that values learning, innovation, and ownership. Reporting To : Associate Director – Technology Ready to launch your IT career with impact? Click Apply Now using the link.

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1.0 - 6.0 years

4 - 5 Lacs

Hyderabad

Work from Office

Required min 1 year of experience in IT Service Desk(International) Must have Hands on exp on Microsoft Applications and Windows OS Location- Hyderabad 5 Days working WFO| Rotational Shifts CTC- 5LPA+ Variables Any Graduate

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2.0 - 5.0 years

5 - 12 Lacs

Chennai

Work from Office

Service Desk - Chennai As a Systems Engineer you will be responsible for providing technical support and managing incidents over phone email chat within a hybrid remote work model. You will work in rotational shifts to ensure seamless operations and support for Windows and desktop environments. Your role will be crucial in maintaining service desk efficiency and enhancing user experience. Service Desk experience supporting US customers over voice calls, emails Excellent oral and written communication skills Knowledge of Windows, MacOS, Networking, O365 etc

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2.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Hiring For Technical Support Associate (International Voice/Chat Process) To Schedule an interview call - +91 8310391640 Requirements: - Excellent Communication in English. - Minimum 2 year of Technical Support experience in BPO. - Candidates are in Bangalore are only preferred. - Immediate joiners only!!!! Job summary: We are seeking a detail-oriented and tech-savvy individual for a Technical Support (Voice/Non Voice) position. The role involves providing assistance to customers through email, chat, and ticketing systems. The ideal candidate will have strong written communication skills, the ability to troubleshoot technical issues, and a customer-centric approach . Key Responsibilities : Handle customer queries via email, chat, or support portals. Troubleshoot technical issues related to software, hardware, or services. Escalate complex problems to relevant departments or higher-level support. Maintain accurate records of interactions and solutions provided. Follow standard procedures and documentation protocols. Ensure timely resolution and high levels of customer satisfaction. -Work Location: BTM Layout, Bangalore -Shifts: Rotational Shift (5 days work /2 days off) -Salary: Up to 5.5 LPA -Immediate joiner only!!!!! Interested candidates can contact to - 8310391640 (HR RUSHA) OR rusha@yourpitchh.com

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1.0 - 3.0 years

1 - 3 Lacs

Pune

Work from Office

provides technical assistance to computer system users, resolving hardware, software, and network issues. Install, configure, and maintain systems, troubleshoot problems, and ensure smooth operation of IT infrastructure. Required Candidate profile Qualification: Any graduate, Similar Computer Diploma Course / certification course required. Required Experience: 1 – 3 Yrs relevant experience. Male Candidates Only Joining: Immediate to 15 days.

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4.0 - 9.0 years

3 - 3 Lacs

Noida

Work from Office

Job Title: Line 2 Windows Support Engineer Location: Noida Sec 63A | Mode: Remote | Shift: UK 4 years experience in Windows support, PowerShell & Azure VMs.

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0.0 - 5.0 years

3 - 8 Lacs

Pune

Work from Office

MNC Hiring For Technical Support Associate Grads/ UGs Salary up to 3lpa - 8.4lpa (Based on last salary 25-30% hike) Location- Pune Freshers are welcome; up OR 1 year of tech support experience preferred Excellent comms & written skills Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Call for more details Call HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Required Candidate profile Need strong knowledge & experience in BIOS Active Directory, DNS, DHCP, O365 & it's products, FSMO, Group policy, etc. Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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3.0 - 8.0 years

0 - 0 Lacs

bangalore

On-site

Job Description: White Horse Manpower is hiring L1 Desktop Support Engineers with hands-on experience in Windows environment support for top MNC clients. If you're passionate about troubleshooting and customer service, walk in and start your IT career with leading organizations. Key Responsibilities: Provide first-level technical support for desktops, laptops, and peripheral devices Troubleshoot issues related to Windows OS, MS Office, email, and network connectivity Log, track, and resolve tickets via ITSM tools (e.g., ServiceNow, Remedy, Freshdesk) Perform basic hardware diagnostics and software installations Escalate unresolved issues to L2/L3 teams following standard procedures Maintain asset records and update documentation regularly Required Skills: Good knowledge of Windows 10/11 OS and basic networking Familiarity with Active Directory , user account management , and printer setups Experience in using remote support tools (TeamViewer, AnyDesk, etc.) Strong communication and customer interaction skills Ability to troubleshoot Outlook, Wi-Fi, VPN, and basic LAN issues Educational Qualification: Diploma / B.Sc / BCA / B.Tech / Any IT-related degree Certifications like MCP / MCSA / ITIL Foundation are a plus Perks: Get placed with top Fortune 500 companies Free placement No registration or consulting fee Great opportunity for career starters and tech enthusiasts Walk-In Details: White Horse Manpower #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex Jumma Masjid Road, Bangalore 560051 Walk-In Timing: Monday to Saturday, 9:00 AM 6:00 PM Contact Nisha / Team at: 8550878550, 8884572014 / 15, 9620333533 / 433, 9844020938, 8494849452, 9620330300, 9036525353, 9036324343

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4.0 - 9.0 years

7 - 9 Lacs

Hyderabad

Work from Office

Role - Team Lead | Windows | Microsoft applications Should need to have team lead designation on papers Exp - Min 4 Yrs Notice - Immediate to 30 Days Loc- Hyd 5 Days working 2 days fixed off | Both ways Cabs 9116324602 | teena.ghrs@gmail.com

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2.0 - 7.0 years

6 - 10 Lacs

Bengaluru

Work from Office

The Technical Support Specialist/Advisor is primarily responsible for performing a full workload of technical services for IBM employees with complete responsibility for customer satisfaction with the services provided. Services include some or all the followingsoftware configuration, device setup, upgrades, device reimaging, device installation, software support or software analysis and repair. Seldom requires assistance from support resources to carry out complex or difficult service for in scope activities. Demonstrate leadership in innovative problem-resolution techniques. Provide technical support and assistance to end-users. Work within a service call management process or as part of a team to resolve issues. Possess extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices. Communicate with management and team members to provide status updates, report potential issues, and seek guidance. Maintain professional communication, conduct, and appearance at all times. Perform a full range of technical services for employees. Utilize reference materials, support centers, and diagnostic tools for problem resolution. Accurately diagnose and resolve equipment malfunctions. Fully document all issues in an accurate and timely manner. Analyze problems in hardware/software installation, migration, and operational services using existing techniques and tools. Identify process improvement opportunities and provide recommendations. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Excellent communication, customer service skills, and problem-solving ability. Hands-on experience with mobile devices. Strong operational knowledge and experience with Windows, Red Hat Linux, Mac OS, and iOS operating systems. Proficiency in supporting Microsoft applications such as Outlook, MS Office, MS Teams, OneDrive, and Box. Knowledge of system configuration, network connectivity, and troubleshooting techniques. Ability to communicate technical information clearly and concisely. Minimum 2 years of Windows support experience (professionally or personally). At least 2 years of professional troubleshooting experience. Customer support experience with a strong service-oriented mindset. Preferred technical and professional experience Active listening skills and adaptability to customer needs. Ability to multitask and work under pressure in high-volume environments. Proven problem-solving skills and willingness to share knowledge.

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1.0 - 6.0 years

4 - 8 Lacs

Pune

Work from Office

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS Job description Excellent English Communication skills are must If Interested kindly call or WA on - HR Ankita : +91 8840819455 Must Have 1+ yrs of Exp as a Tech Support For International Voice (MANDATE) Required Candidate profile Need strong knowledge & experience in Active Directory, DNS, DHCP, O365 & it's products, FSMO, Group policy, etc. Must Have 1+ yrs of Exp as a Tech Support For International Voice (MANDATE) Grads/ UGs Salary up to 3.5lpa - 8lpa (Based on last salary 25-30% hike) Work Location - Pune WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY (0-7 DAYS) Willingness to work in rotational shifts and on rotational offs Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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3.0 - 6.0 years

12 - 22 Lacs

Pune

Hybrid

Product base company hiring for Application support engineer Skill- Sql, Powershell must Salary- Best in industry job location- Pune( hybrid)

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5.0 - 7.0 years

16 - 25 Lacs

Bengaluru

Hybrid

Job Description : Must have skills Experience in Production/Application support. Tier 3 experience (5 to 7 years) Debugging tools and utility Log analysis and troubleshooting Unix/Windows OS knowledge Database - Oracle or Microsoft SQL

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0.0 - 5.0 years

3 - 4 Lacs

Pune, Gurugram, Bengaluru

Work from Office

Technical Customer Support / Windows/ Desktop / L1 / L2 / L3 / CCNA 5 Days Working Rotational Shift Salary 3lpa to 4.5lpa Job Location - Gurgaon, Bangalore, Pune Required Candidate profile Fresher Graduate Only with Good English Must have Knoweldge Good Technical Knowledge :- Hardware / Desktop / Windows Support Share ur CV - tscv2708@gmail.com HR Jessica - 7389372021

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