182 Windows Support Jobs

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories (Good experience on system troubleshooting, office 365 troubleshooting, Active directory, networking, OS- windows 10 troubleshooting) Virtual Interview with 3 rounds Note: Kindly share your CV on the below mentioned details if your profile is match Experience: Ctc: Exp ctc: Notice period: Thanks & Regards Sahil Sahoo Executive- Talent Acquisition Whatsapp No:- +91-7978743691 sahil.s@dynpro.in Dynpro India Pvt Ltd

Role & responsibilities Job Opening: Desktop Technical Engineer Location: Bangalore | Full-Time | Exp: 2+ Years Install, configure & troubleshoot desktops, laptops & peripherals Provide L1/L2 support (2535 calls/day, AHT ~900 sec) Handle hardware, OS, software & network issues Document & escalate issues, support OS/software updates Skills: 2+ yrs in Desktop/IT Support | Windows/Mac/Linux | Active Directory | Remote tools | Strong communication Salary: 5.05.2 LPA Point of Contact: Naveen Kalle 8147752896 Company: [24]7.ai Preferred candidate profile : This opportunity is open to male candidates only. As this is an immediate requirement, we are considering only immediate joiners with prior experience in handling international customers.

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories (Good experience on system troubleshooting, office 365 troubleshooting, Active directory, networking, OS- windows 10 troubleshooting) Virtual Interview with 3 rounds Note: Kindly share your CV on the below mentioned details if your profile is match Experience: Ctc: Exp ctc: Notice period: Thanks & Regards Sahil Sahoo Executive- Talent Acquisition Whatsapp No:- +91-7978743691 sahil.s@dynpro.in Dynpro India Pvt Ltd

Desktop Support: Provide Level 2 support for Windows OS (Windows 10/11), macOS, and Linux (Ubuntu). Troubleshoot and resolve hardware/software issues on desktops and laptops across platforms. Manage system updates and patches; coordinate with the Level 3 team for antivirus-related issues. Peripheral & Printer Support: Install, configure, and troubleshoot printers (network/local), scanners, and other peripherals. Perform routine checks to ensure peripheral devices are in optimal working condition. Cross-Platform OS & System Support: Support macOS and Linux systems for basic troubleshooting, user configurations, and common application issues. Assist users in accessing University systems from various platforms and devices. Video Conferencing & Event Support: Set up and support video conferencing tools such as Zoom, Google Meet, Microsoft Teams, and AV systems for meetings , classes, and University events. Provide on-site technical assistance during meetings, seminars, workshops, and hybrid events. Network & Connectivity Support: Provide basic network troubleshooting support for end-users (e.g., LAN/Wi-Fi issues, proxy configuration, printer connectivity). Coordinate with the network engineering team for escalations and complex network issues. Application & Email Support : Install, configure, and provide support for Microsoft Office 365, Google Workspace, and commonly used academic/administrative desktop applications. Support email client configuration and troubleshooting across different platforms.

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on What's app 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi soumya.s@dynpro.in Executive- Talent Acquisition WhatsApp No:- +91- 9353629875 Dynpro India Pvt Ltd

Join Infosys BPM Ltd. Windows Support - Service Desk Hyderabad Are you passionate about technology and solving customer challenges? We are looking for dedicated and skilled Technical Support Advocates to join our team. If you have a knack for problem-solving and a strong desire to provide exceptional service, we want to meet you! Mandatory Requirements: Must have hands on Experience in Microsoft Product Support and Windows Support Must be able to work in Rotational Shift (Night Shift) Must have Excellent Communication Skill (Speak and Chat in English) Walk-in directly for an on-the-spot interview. Role: Technical Support Advocate As a Technical Support Advocate, you will be the first point of contact for our customers, playing a crucial role in ensuring they have a smooth and satisfying experience with our products. Your dedication to solving their technical challenges will contribute directly to customer loyalty and satisfaction. Key Responsibilities: Accounts & Billing Support: Assist customers with subscription management, payment issues, refunds, and token redemption. Technical Assistance: Provide post-installation technical support for Microsoft products, including Windows and M365. Troubleshooting: Diagnose and resolve software issues and device network/connectivity problems. Product Guidance: Help customers with the download, installation, and activation (DIA) of products and recommend appropriate solutions. Customer Service: Address customer inquiries with patience, empathy, and excellent communication skills. Prerequisites & Skills: Minimum typing speed of 30 words per minute . Proficiency in managing accounts, payments, and billing inquiries. Strong troubleshooting skills for software and connectivity issues. Excellent verbal and written communication skills. Ability to work in a fast-paced environment. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent experience. Prior experience in technical support or customer service is essential. Familiarity with Microsoft products and services. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus! Walk-In Interview Details: Date: 13th September 2025 Time: 10:00 AM 01:00 PM Venue: Infosys STP gate no. 2, Madhava Reddy colony, Landmark: opposite ISB college, interview building no.3 Please mention "Walkin" in top of your resume. What to Bring: Updated resume (printout) Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport) Original education documents for verification (10th, 12th, Graduation sem-wise marksheets, CMM, provisional & original degree certificates) Important Notes: Laptops, cameras, and other electronic devices are not allowed at the venue due to security reasons. Original Government ID is mandatory for security clearance. Preference will be given to immediate joiners . Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive. Ready to launch your career with a global leader? Come meet us and take the first step toward a rewarding future! Regards, Infosys BPM Talent Acquisition | INFY HR

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories (Good experience on system troubleshooting, office 365 troubleshooting, Active directory, networking, OS- windows 10 troubleshooting) Virtual Interview with 3 rounds Note: Kindly share your CV on the below mentioned details if your profile is match Experience: Ctc: Exp ctc: Notice period: Thanks & Regards Sahil Sahoo Executive- Talent Acquisition Whatsapp No:- +91-7978743691 sahil.s@dynpro.in Dynpro India Pvt Ltd

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on What's app 8217267104/hema.v@dynpro.in Mandatory Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 2.8 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days - Immediate Joiners . Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Hema V hema.v@dynpro.in HR Talent Acquisition WhatsApp No:- +91- 8217267104 Dynpro India Pvt Ltd

Key Responsibilities: Be part of a 24x7 Enterprise Grade Service Desk Team Provide Tier 1 technical support for a wide range of Adobe products across Windows and macOS platforms. Handle support requests through multiple channels including phone, chat, email, and web portal. Triage, prioritize, and resolve customer issues with a focus on First Call Resolution. Utilize customer insights and case history to personalize upsell recommendations, ensuring relevance and customer value. Accurately log all customer interactions, incidents, and service requests in the CRM/case management system. Use internal knowledge bases and technical documentation to provide accurate and timely solutions. Escalate unresolved or complex issues to appropriate internal and engineering teams following escalation protocols. Support software installation, deployment, and configuration activities for licensed users. Guide customers through troubleshooting steps, providing clear and concise instructions. Effectively manage irate customer situations with empathy, active listening, and professionalism. Ensure timely customer follow-ups and updates within defined SLAs. Proactively identify and report recurring issues, feature requests, and emerging trends to management. Continuously update technical knowledge and skills to stay current with product updates and support best practices. Contribute to the improvement of support processes and documentation. Maintain a strong understanding of Adobe product features and usage via hands-on experience and training Required Qualifications: Bachelor's degree in a technical discipline (Computer Science, IT, Engineering, etc. Minimum 2 years of experience in Technical Support, Service Desk, IT Support, or similar roles with international clients is mandatory. Proficient in supporting enterprise customers and business-critical environments. Strong verbal and written communication skills in English with a neutral accent. Demonstrated ability to manage a diverse workload in a team-oriented environment. Hands-on experience with software troubleshooting in Windows and/or macOS. Familiarity with remote desktop tools and help desk platforms. Experience supporting or using Adobe products is a strong advantage. Required Qualifications: Bachelor's degree in a technical discipline (Computer Science, IT, Engineering, etc. Minimum 2 years of experience in Technical Support, Service Desk, IT Support, or similar roles with international clients is mandatory. Proficient in supporting enterprise customers and business-critical environments. Strong verbal and written communication skills in English with a neutral accent. Demonstrated ability to manage a diverse workload in a team-oriented environment. Hands-on experience with software troubleshooting in Windows and/or macOS. Familiarity with remote desktop tools and help desk platforms. Experience supporting or using Adobe products is a strong advantage. Note : Please do not apply Desktop support experienced . Interested candidate can contact at Minti : 8587901587/ minti.b@dinllp.com

Hiring Technical Support Engineers Join a Leading IT Giant! Are you passionate about technology and problem-solving ? Heres your chance to work with a global IT leader in Technical Support. Eligibility: Freshers or experienced candidates can apply Excellent communication skills (written & verbal) Strong technical knowledge ( Microsoft products preferred ) Willing to work in US shifts Immediate joiners only CTC: Freshers: 4 LPA 4.6 LPA Experienced: 5 LPA 8 LPA (with prior Technical Support Voice experience) Roles & Responsibilities: Troubleshoot technical issues related to Microsoft products (Windows, Office 365, Outlook, etc.) Perform in-depth technical issue analysis and provide real-time resolutions Guide customers through step-by-step solutions in a clear and professional manner Document issues and resolutions in the ticketing system Collaborate with internal teams for complex escalations Ensure customer satisfaction through effective technical and communication skills Maintain SLA adherence and handle multiple queries efficiently Call & Book Your Interview Slots: 78293 36034 | 7829336202 | 99862 67393

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories (Good experience on system troubleshooting, office 365 troubleshooting, Active directory, networking, OS- windows 10 troubleshooting) Virtual Interview with 3 rounds Note: Kindly share your CV on the below mentioned details if your profile is match Experience: Ctc: Exp ctc: Notice period: Thanks & Regards Sahil Sahoo Executive- Talent Acquisition Whatsapp No:- +91-7978743691 sahil.s@dynpro.in Dynpro India Pvt Ltd

Hiring: Technical Support Advocate Hyderabad (Night Shifts) Location: Hyderabad Experience: Minimum 1+ Years Shifts: Night CTC : 4 to 4.5 LPA Notice Period : Immediate Joiner Key Responsibilities: Troubleshoot Windows, Microsoft 365 & Surface device issues via phone/chat/email. Provide remote support & ensure timely resolution. Document cases, escalate when needed & aim for first-contact resolution. Stay updated on Microsoft product updates & patches. Maintain professionalism & meet customer satisfaction metrics. Requirements: 1+ years of technical support experience. Strong communication skills (verbal & written). Knowledge of Windows OS, O365, hardware & remote troubleshooting. Send your CV to: Contact: +91 82971 31110

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on What's app 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi soumya.s@dynpro.in Executive- Talent Acquisition WhatsApp No:- +91- 9353629875 Dynpro India Pvt Ltd

What you'll do: We are seeking a highly skilled and detail-oriented professional with advanced MacOS and Windows expertise to join our team. The ideal candidate will possess a strong background in troubleshooting, DevOps support, and enterprise-level endpoint management. What you need: Provide high-level MacOS and Windows troubleshooting, including advanced network management and certificate store management. Collaborate with in-house developers to resolve issues related to DevOps command-line tools and certificate invocation, including formatting tool syntax to reference specific certificates in the local certificate store. Work directly with end users and vendors to support the successful operation of command-line tools, ensuring proper configuration and functionality. Administer and manage devices using Jamf; experience with Jamf is essential. Experience with NetSkope DLP for data loss prevention and endpoint protection. Exposure to DevOps tools such as Visual Studio Code (VSCode) and Node Package Manager (NPM). Review, maintain, and improve technical documentation for internal processes and user guidance. Participate in knowledge transfer sessions with peers, end users, and cross-functional teams. What sets you apart Exposure to tools such as NetSkope DLP, VSCode, and NPM

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on What's app 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi 9353629875 soumya.s@dynpro.in Executive- Talent Acquisition WhatsApp No:- +91- 9353629875 Dynpro India Pvt Ltd

Hiring ..!! Role: Technical Support , L2, L3 (Should have international Chat / Dual Chat Exp) Excellent Communication Immediate joiners only For More info Contact HR Ayesha 76765 29751(WhatsApp )

L1 Support (Windows Desktop Support- Voice): Experience in Windows tech support, strong OS troubleshooting, PC/remote tools, excellent communication, active listening, and ability to explain technical concepts clearly Share resume WhatsApp 7047234047

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories (Good experience on system troubleshooting, office 365 troubleshooting, Active directory, networking, OS- windows 10 troubleshooting) Virtual Interview with 3 rounds. Note: Kindly share your CV on the below mentioned details if your profile is match Experience: Ctc: Exp ctc: Notice period: Thanks & Regards Sahil Sahoo Executive- Talent Acquisition Whatsapp No:- +91-7978743691 sahil.s@dynpro.in Dynpro India Pvt Ltd

Basic IT knowledge (Windows, AD, O365, VPN, Networking), Familiar with ITSM tools (Jira, ServiceNow, Remedy). Strong communication and troubleshooting Rotational Shift Experience Level: 2 5 Years Location: Hyderabad Role & responsibilities Preferred candidate profile

Role & responsibilities: Desktop Support, Network & Troubleshooting Troubleshoot remote connectivity issues with users working from home or off-site locations. Diagnoses and resolves software, applications, hardware and infrastructure problems at LTSI. Provides daily support for all local users and remote users by phone, desk-side side or remotely. Installs/upgrades PC hardware/infrastructure when required; Ensures that PCs and related devices are configured. Maintains security procedures to safeguard systems from unauthorized users, damaged data, and virus infection. Informs IT Manager of any network issues encountered and assists in completing routine tasks. Collaboration & Compliance Interface with the Manager for coordination and implementation of required hardware/infrastructure systems that arise due to business needs. To recommend adjustments to meet the end users' requirements to the central service responsible. Ensures IT Infrastructure systems, policies, and procedures are compliant with LH Group compliance needs; Escalates and gets resolved any potential non-compliance areas. Supporting the roll-out of new systems and applications; Testing and evaluating new technologies. Procurement Assistance Responsible for carrying out quality tests and approving procured IT Infrastructure products/services. BCP & Documentation Maintains documentation for all IT functions. Conduct basic instruction for hardware usage. Upkeep of asset management tools to track company-owned hardware. Acts as backup for other team members. Desired candidate profile Technical qualification BE/BTech/Diploma in a relevant field with 3-5 years of work experience. Sound knowledge and hands-on experience supporting IT Infrastructure, Networks, and applications in MNCs working on global systems. Broad knowledge and understanding of IT-related functions and systems. Basic to medium knowledge of Microsoft-related software and systems, such as Windows, O365, Teams, SCCM . Prior experience in tech support, desktop support , or a similar role. Flexible to work in shifts and available 24x7 for business emergencies. Strong communication skills. Nice to Have: Understanding of ITIL-related processes and procedures is a plus. Intercultural competence. Attention to detail and good problem-solving skills.

EC-Council is the worlds largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide. www.eccouncil.org Experienced and dedicated System Administrator with 4-5 years of hands-on experience managing and supporting cross-platform IT environments across Windows, macOS, and Linux systems. Demonstrated expertise in endpoint management, system security, cloud services, and network operations. Adept at delivering reliable IT support, maintaining system integrity, and implementing scalable infrastructure solutions in line with industrys best practices. Job Title: System Administrator Location: Mumbai Employment Type: Full-Time Key Skills & Expertise: Operating Systems: Windows 10/11, Windows Server, macOS, Basic-level Linux (Ubuntu/CentOS) Cloud & Productivity Tools: Microsoft 365 / Office 365 (Exchange Online, Teams, OneDrive, SharePoint) Endpoint & Device Management: Microsoft Intune, JAMF (for macOS), ManageEngine Endpoint Central Security & Antivirus: CrowdStrike, Windows Defender, third-party antivirus tools, patch management ITSM Tools: ManageEngine ServiceDesk Plus (SDP), ticketing & change management Network Administration: Basic network setup and troubleshooting, LAN/WAN, DNS, DHCP, VPN Firewall & Security: Firewall configuration and monitoring (e.g., Fortinet, Sophos, etc.) ISP & Connectivity Management: Coordinating with ISPs, managing bandwidth and uptime Asset & Compliance Management: IT inventory, license management, audits, and compliance Scripting & Automation: Basic PowerShell and Bash scripting for automation and routine tasks User Support: L1/L2 troubleshooting, onboarding/offboarding, remote support, Active Directory Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. 4+ years of experience in IT infrastructure and system administration. Certifications preferred: CCNA, MCSE, RHCE, AWS Certified Solutions Architect, etc. Strong knowledge of networking, virtualization, and cloud platforms. Experience with monitoring and management tools (e.g., Nagios, Zabbix, SolarWinds). Excellent troubleshooting, communication, and project management skills. Key Responsibilities: Manage and support endpoints across Windows, macOS, and Linux environments. Configure and maintain Microsoft Intune, JAMF, and Endpoint Central for device and policy management. Administer user accounts, roles, and access rights across AD, O365, and other platforms. Monitor and ensure endpoint and network security using CrowdStrike and antivirus solutions. Troubleshoot hardware, OS, and application issues for end-users (Level 1 & 2). Collaborate with network and security teams for firewall access and VPN setup. Coordinate with ISPs to resolve connectivity issues and manage uptime. Maintain system documentation, asset records, and configuration logs. Participate in audits, compliance checks, and patch management cycles. Support onboarding/offboarding processes and ensure smooth handovers. Additional Information We are an equal opportunity workplace and are an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status and we do not discriminate based on such characteristics, or any other status protected by the laws or regulations in the locations where we work. This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need a reasonable accommodation to complete the process, please contact us nisha.rawat@eccouncil.org and let us know how we may assist you. This notice together with our Privacy Policy and Terms of Use of this website and any other documents we mention here are meant to inform you on what personal data about you we collect, use, disclose, share, or otherwise process when you are applying for a job at EC-Council or when EC-Council contacts you for recruitment purposes. Please read carefully to understand our views and practices on how we protect your personal data - Privacy Policy | EC-Council (eccouncil.org).

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi 9353629875 soumya.s@dynpro.in HR Recruiter DynPro India Pvt. Ltd.,

Join Infosys BPM Ltd. Windows Support (Chat Process) Hyderabad Are you ready to take your technical support career to the next level? Infosys BPM is hiring Senior Technical Process Executives for our Windows Support Chat Process in Hyderabad! If you're passionate about troubleshooting and customer service, this is your chance to work with Microsoft's consumer products and deliver exceptional support via chat. About the Role: Position: Senior Technical Process Executive Location: Hyderabad (100% Work from Office) Experience: 1 - 3 Years Shift: Night Shift What You'll Do: Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues. Provide fast, clear, and effective solutions through chat support. Create a positive experience by showing empathy and patience while troubleshooting. Use your technical expertise to diagnose and resolve complex problems. Must-Have Skills & Qualifications: Typing speed of 35 WPM or higher (mandatory) Prior experience in technical support via chat in Business to Customer Excellent written and verbal communication skills Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory) Hands-on experience troubleshooting Microsoft Windows & O365 queries Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus Strong problem-solving skills and ability to thrive in a fast-paced environment Patience, empathy, and a customer-first mindset Must be ready for 100% WFO , no hybrid option Interview Details: Dates: 6th September 2025 Time: 10:00 AM 01:00 PM Venue: Infosys STP- Office no 5,6-963/2 Madhava Reddy colony, ISB road, pin code- 500032, Gachibowli Hyderabad, Building number - 3, Basement Lecture Hall, Landmark- Opposite to ISB college Please mention "Walkin" in top of your resume. What to Bring: Updated resume (printout) Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport) Original education documents for verification (10th, 12th, Graduation sem-wise marksheets, CMM, provisional & original degree certificates) Important Notes: Laptops, cameras, and other electronic devices are not allowed at the venue due to security reasons. Original Government ID is mandatory for security clearance. Preference will be given to immediate joiners . Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive. Ready to launch your career with a global leader? Come meet us and take the first step toward a rewarding future! Regards, Infosys BPM Talent Acquisition | INFY HR

Min 1 Yr Exp In Technical Support International Voice Must Have exp into Windows, Microsoft Troubleshooting Graduates Only CTC-Up to 5 LPA+ Perks Location-Hyderabad 24*7 US Shift 2 Way Cab 5 Days Working Immediate Joiners Contact HR Payal 9257655181

Min 1 Yr Exp In Technical Support International Voice Must Have exp into Windows, Microsoft Troubleshooting Graduates Only CTC-Up to 5 LPA+ Perks Location-Hyderabad 24*7 US Shift 2 Way Cab 5 Days Working Immediate Joiners Contact HR Payal 9257655181