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Helpdesk Lead - Lower Parel

Helpdesk Lead - Lower Parel

PES Hr Services

4 - 5 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai, Goregaon, Mumbai (All Areas)

Posted:2 weeks ago| Platform:

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Skills Required

Helpdesk Roaster Management Help Desk Operations SLA Performance Management Helpdesk Management Attendance Management

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Work from Office

Job Type

Full Time

Job Description

!!Hiring for CMM level 5 organisation!!Ensure that specific and measurable targets are developed for all IT services.Monitor service performance against SLAs.Should be flexible to work in rotational shifts.People management includes roster management Required Candidate profile Designation:Helpdesk Lead Location:Lower Parel Experience:4+ Years contact:snehapawar@peshr.com/7021769496 Should have good communication skill (Verbal & Written) knowledge on Microsoft Excel.

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