Head - Sales Support

Job Description

Roles and Responsibilities Manage & oversee sales administration, including CRM data entry, sales forecasting. Responsible for ensuring timely and accurate responses to client needs and resolving any issues that arise during the sales cycle. Provide sales support by coordinating with cross-functional teams for project execution. Conduct regular data analysis to identify trends and areas for improvement in sales processes. Maintain high levels of customer satisfaction through proactive communication and issue resolution. Prepare sales reports and analyse performance data to help guide sales strategies and decision-making. Train and mentor team, ensuring that they are up to date with product knowledge, sales tools, and best practices.