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Tata Tele Business Services
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Head - Quality Assurance

Head - Quality Assurance

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Tata Tele Business Services

5 years

0 Lacs

Hyderabad Telangana India

Posted:2 days ago| Platform:

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Skills Required

software development design test testing coordination resolve metrics audits automation audit collaboration engineering selenium junit agile scrum devops communication security iot marketing portfolio recognition technology mentoring leadership ethics

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are looking for a detail-oriented and proactive Quality Assurance (QA) Head to ensure the delivery of high-quality, defect-free products and services. The ideal candidate will act as the gatekeeper for quality across the Software Development Life Cycle (SDLC), ensuring alignment with defined standards and exceeding customer expectations.Key Responsibilities

Define, implement, and continuously improve QA policies, processes, and standards.
Design and execute comprehensive test plans, test cases, and automated testing scripts.
Identify, document, and manage defects; track resolution in coordination with development teams.
Collaborate closely with cross-functional teams (development, operations, and product) to resolve quality issues.
Monitor quality metrics and ensure adherence to QA processes through audits and reviews.
Lead and mentor junior QA staff, fostering a culture of accountability and continuous improvement.

Objectives

Deliver high-quality software with minimal defects.
Minimize rework and production issues through proactive testing and validation.
Ensure regulatory and industry standards compliance.
Improve customer satisfaction through reliable and consistent product performance.

Key Result Areas (KRAs)

High defect detection and resolution rate.
Increased test coverage and automation efficiency.
Reduction in post-release defects.
QA process audit success and compliance.
High customer satisfaction and user feedback scores.

Expected Outcomes

Reduced cost of quality and faster time-to-market.
Enhanced team collaboration and ownership.
Stronger brand reputation and customer trust.

Qualifications

Bachelor’s/Master’s degree in Computer Science, Engineering, or a related field.
Over all 12 yrs + Industry experience
5+ years of experience in Quality Assurance, with at least 2 years in a head / lead role.
Strong understanding of QA methodologies, tools, and processes.
Experience with test automation tools (e.g., Selenium, JUnit, Postman).
Familiarity with Agile, Scrum, or DevOps environments.
Excellent analytical, communication, and problem-solving skills.

About Us

Transforming Businesses through Digitalization

Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.

Our People Shape Our Journey Ahead

We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

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Head - Quality Assurance