Head Presales

Job Title:

Who Are We?

residential mobility solutions

Elite Elevators, based in Chennai, specializes in European-standard residential mobility solutions, including home lifts and stair lifts. Manufactured in Pisa, Italy, our products are TUV-certified for safety and tailored for luxury homes, making us India's #1 Home Elevator Company.

Presales Head,

Why Join Us?

What You’ll Do

• Design and execute strategies to achieve sales order targets and revenue growth, ensuring strong performance across the presales team.
• Oversee and streamline lead management processes, ensuring high-quality lead engagement and conversion at each stage of the funnel.
• Drive efforts to maximize lead-to-appointment and appointment-to-order conversion rates, ensuring high levels of success at each touchpoint.
• Monitor and improve the percentage of scheduled appointments that are attended, ensuring optimal show rates.
• Ensure all presales interactions meet defined quality standards through regular evaluations and feedback sessions with the team.
• Track and enhance agent productivity metrics, including average orders per agent and appointment-setting efficiency.
• Manage the handling of urgent and priority leads, ensuring high turnaround times (TAT) for maximum operational efficiency.

• Cross-functional Collaboration:

  Collaborate with sales and marketing teams to align presales strategies with the company’s broader business and revenue objectives.
• Implement training programs to improve the team's product knowledge, skills, and process expertise, ensuring high performance across the board.
• Analyze performance metrics to provide actionable insights that improve team efficiency and lead to better outcomes.

What You’ll Bring

• 15+ years of experience in presales, sales, or related roles, with at least 5 years in a leadership capacity.
• Proven expertise in leading presales teams, with a strong focus on driving revenue and operational efficiency.
• Proficiency in managing CRM tools and presales systems, with a deep understanding of sales funnels and appointment-setting processes.
• Strong data-driven decision-making skills, with the ability to analyze performance metrics and derive insights.
• Exceptional communication and presentation skills, with the ability to inspire and lead a team.
• A collaborative mindset, working effectively with cross-functional teams to align objectives and drive growth.
• A proactive and strategic approach to optimizing presales operations and delivering business results.

What Sets You Apart

• A proven track record in driving revenue growth through strategic presales initiatives.
• Expertise in managing quality assurance and maintaining high standards for customer interactions.
• A results-oriented mindset, with the ability to manage multiple priorities in a fast-paced environment.
• Strong leadership skills, with a passion for mentoring and empowering teams to achieve success.

Join Us in Shaping the Future of Residential Mobility!