Job Title: IT On-the-Job Training (OJT) with Guaranteed Job Offer Job Type: OJT + Full-Time Employment Location: Remote / Onsite (As per company requirements) Program Duration: 12 months Job: Field Sales and Marketing Executive Salary (Post OJT): ₹1.2 LPA + TrainingFees: OJT: ₹70,000 Job Description: Are you looking to launch your IT career with hands-on experience and a guaranteed job? Our IT On-the-Job Training (OJT) program is designed for fresh graduates and aspiring IT professionals to gain real-world exposure, work on live projects, and develop in-demand technical skills. This program provides structured training, mentorship, and hands-on project experience across various domains, including Software Developer, Web & Mobile App Developer, AI/ML Engineer, Cloud Computing, Cybersecurity, Digital Marketing, Business & Data Analyst, Project manager, product owner. Upon successful completion of the OJT program, candidates will receive a full-time job offer with a salary package ranging from ₹1.2 LPA + Key Responsibilities: Work on real-world IT projects under the guidance of industry experts. Gain hands-on experience in programming, data analysis, cloud technologies, AI/ML, cybersecurity, and more. Learn industry-standard tools, frameworks, and methodologies. Collaborate with teams on software development, IT support, and digital transformation projects. Participate in technical training sessions, workshops, and mentorship programs. Develop problem-solving skills and industry knowledge to become job-ready. Eligibility Criteria: Fresh graduates, final-year students, or IT aspirants eager to gain practical experience. Basic knowledge of programming, databases, or IT-related concepts (preferred but not mandatory). Willingness to learn, adapt, and work on real-world projects. Strong analytical and problem-solving skills. Program Benefits: ✅ Guaranteed Job Offer upon OJT completion. ✅ Real-world experience with live IT projects. ✅ Industry-recognized certification upon successful training completion. ✅ Expert mentorship and career guidance throughout the program. ✅ Fast-track your IT career with hands-on exposure to cutting-edge technologies. Job Type: Full-time Pay: From ₹10,000.00 per month Compensation Package: Commission pay Performance bonus Schedule: Day shift Monday to Friday Education: Bachelor's (Preferred) Location: Pimpri-Chinchwad, Maharashtra (Preferred) Work Location: In person
Role: director and Screenwriters Building Stories with Technology Responsibilities: Build and manage Teams Attend casting sessions and selecting actors Interpret scripts and understand the story and narrative style Oversee rehearsals to ensure actors understand your artistic vision Identify set locations for different scenes in the film Work within budgetary constraints when needed Adhere to a production schedule to ensure the film is completed on time Coordinate with a camera crew, art directors, costume designers and musical composer to ensure a consistent creative execution Job Type: Internship Contract length: 3 months Pay: From ₹1,000.00 per month Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Location: Pune, Maharashtra (Preferred) Work Location: Hybrid remote in Pune, Maharashtra
Job Title: IT On-the-Job Training (OJT) with Guaranteed Job Offer Job Type: OJT + Full-Time Employment Location: Remote / Onsite (As per company requirements) Program Duration: 12 months Job: Field Sales and Marketing Executive Salary (Post OJT): ₹1.2 LPA + TrainingFees: OJT: ₹70,000 Job Description: Are you looking to launch your IT career with hands-on experience and a guaranteed job? Our IT On-the-Job Training (OJT) program is designed for fresh graduates and aspiring IT professionals to gain real-world exposure, work on live projects, and develop in-demand technical skills. This program provides structured training, mentorship, and hands-on project experience across various domains, including Software Developer, Web & Mobile App Developer, AI/ML Engineer, Cloud Computing, Cybersecurity, Digital Marketing, Business & Data Analyst, Project manager, product owner. Upon successful completion of the OJT program, candidates will receive a full-time job offer with a salary package ranging from ₹1.2 LPA + Key Responsibilities: Work on real-world IT projects under the guidance of industry experts. Gain hands-on experience in programming, data analysis, cloud technologies, AI/ML, cybersecurity, and more. Learn industry-standard tools, frameworks, and methodologies. Collaborate with teams on software development, IT support, and digital transformation projects. Participate in technical training sessions, workshops, and mentorship programs. Develop problem-solving skills and industry knowledge to become job-ready. Eligibility Criteria: Fresh graduates, final-year students, or IT aspirants eager to gain practical experience. Basic knowledge of programming, databases, or IT-related concepts (preferred but not mandatory). Willingness to learn, adapt, and work on real-world projects. Strong analytical and problem-solving skills. Program Benefits: ✅ Guaranteed Job Offer upon OJT completion. ✅ Real-world experience with live IT projects. ✅ Industry-recognized certification upon successful training completion. ✅ Expert mentorship and career guidance throughout the program. ✅ Fast-track your IT career with hands-on exposure to cutting-edge technologies. Job Type: Full-time Pay: From ₹10,000.00 per month Compensation Package: Commission pay Performance bonus Schedule: Day shift Monday to Friday Education: Bachelor's (Preferred) Location: Pimpri-Chinchwad, Maharashtra (Preferred) Work Location: In person
You will be responsible for building stories with technology. This will involve building and managing teams, attending casting sessions, and selecting actors. You will interpret scripts to understand the story and narrative style, overseeing rehearsals to ensure actors grasp your artistic vision. Identifying set locations for different scenes in the film and working within budgetary constraints when necessary will be part of your role. Adhering to a production schedule to ensure timely completion of the film is crucial. You will coordinate with a camera crew, art directors, costume designers, and musical composers to ensure a consistent creative execution. This is an internship opportunity with a contract length of 3 months. The schedule is a day shift from Monday to Friday with the possibility of a performance bonus. The preferred education requirement is a Bachelor's degree. The work location is a hybrid remote setup in Pune, Maharashtra. The expected start date for this position is 13/05/2024.,
Vacancy with a leading U. K. Concept Preschool Chain ; Head Office in Noida with presence PAN India. The Company has been operational since 1999 and is now operating from 3 Countries and has 250+ Franchisees as on date .The curriculum integrates traditional learning with technology to enhance children's development. The preschool offers a unique learning experience with technology-enabled teaching tools and a focus on holistic development. Role Description : Location: Noida (Work from Office) Timings: 9:30 AM to 6:00 PM Employment Type: Full-Time Experience: 2 years+ What You’ll Do: Design curriculum plans, lesson outlines, and activity guides for preschool learners Create age-appropriate worksheets, stories, and interactive content Align content with early childhood education standards . Train and support teachers for smooth implementation Integrate innovative, hands-on learning approaches Collaborate with academic teams for regular review and improvement Skills Sets : Graduate with 2 + years Experience in Designing of curriculum plans, lesson outlines, and activity guides for preschool learners. If you passionate about early childhood education and have a flair for developing engaging curriculum content;share lesson plan for preschool for 15 days to 1 month along with resume
Location: Chennai | Hyderabad | Bangalore Experience: 7–10 years IMMEDIATE JOINERS About the Role We are looking for an experienced Data Scientist who will play a key role in transforming data into actionable insights that enhance our HR and payroll solutions. You will lead a team of data scientists, drive advanced analytics initiatives, and collaborate with cross-functional teams to deliver high-impact, data-driven solutions. Key Responsibilities Team Leadership: Mentor and lead a team of data scientists in a collaborative environment. Advanced Analytics: Design and implement statistical models and ML algorithms to solve complex business problems. Data Strategy: Define and execute data strategies aligned with organizational goals. Collaboration: Work with cross-functional teams to understand business needs and deliver insights. Data Preparation: Clean, preprocess, and validate datasets for analysis. Model Deployment: Deploy scalable ML solutions in production environments. Innovation & Research: Stay updated with emerging AI/ML trends and apply them to improve solutions. Compliance: Ensure ethical and legal data usage. Required Qualifications Master’s degree in Computer Science, Data Science, AI, or related field. 7–10 years of experience in data science or a similar role. Expertise in machine learning, statistics, and data mining . Strong proficiency in Python and libraries such as pandas, TensorFlow, PyTorch. Hands-on experience with Azure ML, Azure Data Factory, and Git (MLOps) . Strong problem-solving, leadership, and communication skills. Nice to Have Experience with Docker and Agile methodologies . Exposure to LLM-based data products . Skilled in deploying models using Azure services and APIs .
Location: Chennai | Hyderabad Experience: 4–7 years Notice Period: Immediate Joiner About the Role We are seeking an AI/ML Architect with strong expertise in Generative AI, LLMs, and Data Science . You will be responsible for developing scalable, production-grade Generative AI solutions, designing frameworks for LLM-based applications, and operationalizing AI systems using modern MLOps practices. Key Responsibilities Generative AI Development: Build and test agentic and non-agentic AI solutions using LangGraph, Autogen, or CrewAI. LLM Solutions: Apply advanced RAG, RLHF, and prompt engineering techniques to design intelligent solutions. Data & Model Ops: Develop pipelines for data preprocessing, prompt management, caching, and validation. Solution Design: Architect end-to-end Generative AI solutions for enterprise use cases across support, sales, digital, chat, and voice. Prototyping: Develop scalable prototypes of LLM/NLP systems critical to business operations. Research & Innovation: Apply state-of-the-art LLM techniques to analyze large unstructured datasets. Deployment: Operationalize solutions using LLMOps with cloud deployment on AWS, GCP, or Azure. Collaboration: Partner with business and process experts to design AI-driven solutions. Required Qualifications Minimum 4 years of experience in Data Science, LLM, or Generative AI . Master’s degree in Computer Science, AI, or a related field (preferred). Proven experience delivering LLM solutions to real-world business problems. Proficiency in Python, Jupyter Notebooks, Node.js . Experience with LangChain, LangGraph, RAG pipelines, and vector databases . Hands-on expertise with NLP, Transformers, Neural Networks, and embedding models . Familiarity with LLM frameworks (OpenAI, Gemini, Vertex AI, Mistral, LLaMA, etc.). Strong communication skills with the ability to explain technical concepts to non-technical audiences. Nice to Have Experience with Docker, Agile methodologies , and cloud deployments (AWS/GCP). Exposure to automation, AI-driven operations, and success measurement frameworks . Ability to research and recommend best practices for scalable AI/ML systems .
Position Title: Executive Assistant (EA) Location: India Experience: 4–5 years of administrative or executive support experience About the Role: We are seeking an experienced and highly organized Executive Assistant to provide comprehensive support to multiple senior leaders, including Senior Managers and Associate Partners. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple priorities in a fast-paced professional environment. This role requires exceptional communication, time management, and problem-solving skills, along with the ability to build strong working relationships across all levels of the organization and with external stakeholders. Key Responsibilities: Provide executive-level administrative support to 4–5 senior leaders , including calendar management, meeting scheduling, and travel coordination. Efficiently manage complex and dynamic calendars , ensuring optimal scheduling and proactive resolution of conflicts. Handle travel and expense management , including visa processing, booking arrangements, detailed itinerary preparation, and timely submission of expense reports and timesheets. Manage meeting logistics —coordinating venues, materials, and technical setup for internal and external meetings, workshops, and conferences. Maintain and update client tracking databases , ensuring accurate and up-to-date information. Support leaders in personal marketing activities , coordinating with the marketing team to manage client outreach and branding initiatives. Prepare and edit presentations, reports, and research material for leadership use. Provide regular updates and summaries to leaders on meetings, travel, and upcoming commitments. Collaborate with and provide backup support to other Executive Assistants as needed. Qualifications & Skills: Graduate or Postgraduate degree. 4–5 years of experience in administrative or executive assistant roles, preferably within a professional services or consulting environment . Strong proficiency in Microsoft Outlook, Word, Excel, and PowerPoint . Excellent written and verbal communication skills in English. Proven ability to handle multiple stakeholders , prioritize effectively, and meet deadlines in a high-demand environment. Personal Attributes: Exceptional organizational and time management abilities. A proactive, “can-do” attitude with the willingness to take initiative. Strong attention to detail and commitment to quality. Dependable, professional, and self-motivated with a collaborative mindset. High degree of discretion, integrity, and emotional intelligence. Desire to learn, grow, and contribute to a dynamic work culture.
Position Title: Executive Assistant (EA) Location: India Experience: 45 years of administrative or executive support experience About the Role: We are seeking an experienced and highly organized Executive Assistant to provide comprehensive support to multiple senior leaders, including Senior Managers and Associate Partners. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple priorities in a fast-paced professional environment. This role requires exceptional communication, time management, and problem-solving skills, along with the ability to build strong working relationships across all levels of the organization and with external stakeholders. Key Responsibilities: Provide executive-level administrative support to 45 senior leaders , including calendar management, meeting scheduling, and travel coordination. Efficiently manage complex and dynamic calendars , ensuring optimal scheduling and proactive resolution of conflicts. Handle travel and expense management , including visa processing, booking arrangements, detailed itinerary preparation, and timely submission of expense reports and timesheets. Manage meeting logistics coordinating venues, materials, and technical setup for internal and external meetings, workshops, and conferences. Maintain and update client tracking databases , ensuring accurate and up-to-date information. Support leaders in personal marketing activities , coordinating with the marketing team to manage client outreach and branding initiatives. Prepare and edit presentations, reports, and research material for leadership use. Provide regular updates and summaries to leaders on meetings, travel, and upcoming commitments. Collaborate with and provide backup support to other Executive Assistants as needed. Qualifications & Skills: Graduate or Postgraduate degree. 45 years of experience in administrative or executive assistant roles, preferably within a professional services or consulting environment . Strong proficiency in Microsoft Outlook, Word, Excel, and PowerPoint . Excellent written and verbal communication skills in English. Proven ability to handle multiple stakeholders , prioritize effectively, and meet deadlines in a high-demand environment. Personal Attributes: Exceptional organizational and time management abilities. A proactive, can-do attitude with the willingness to take initiative. Strong attention to detail and commitment to quality. Dependable, professional, and self-motivated with a collaborative mindset. High degree of discretion, integrity, and emotional intelligence. Desire to learn, grow, and contribute to a dynamic work culture.
Position Title: Executive Assistant (EA) Location: Mumbai, Gurgaon & Bangalore ( Hybrid) Experience: 5–8 years of administrative or executive support experience About the Role: We are seeking an experienced and highly organized Executive Assistant to provide comprehensive support to multiple senior leaders, including Senior Managers and Associate Partners. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple priorities in a fast-paced professional environment. This role requires exceptional communication, time management, and problem-solving skills, along with the ability to build strong working relationships across all levels of the organization and with external stakeholders. Key Responsibilities: Provide executive-level administrative support to 5–8 senior leaders, including calendar management, meeting scheduling, and travel coordination. Efficiently manage complex and dynamic calendars, ensuring optimal scheduling and proactive resolution of conflicts. Handle travel and expense management, including visa processing, booking arrangements, detailed itinerary preparation, and timely submission of expense reports and timesheets. Manage meeting logistics—coordinating venues, materials, and technical setup for internal and external meetings, workshops, and conferences. Maintain and update client tracking databases, ensuring accurate and up-to-date information. Support leaders in personal marketing activities, coordinating with the marketing team to manage client outreach and branding initiatives. Prepare and edit presentations, reports, and research material for leadership use. Provide regular updates and summaries to leaders on meetings, travel, and upcoming commitments. Collaborate with and provide backup support to other Executive Assistants as needed. Qualifications & Skills: Graduate or Postgraduate degree. 4–5 years of experience in administrative or executive assistant roles, preferably within a professional services or consulting environment. Strong proficiency in Microsoft Outlook, Word, Excel, and PowerPoint. Excellent written and verbal communication skills in English. Proven ability to handle multiple stakeholders, prioritize effectively, and meet deadlines in a high-demand environment. Personal Attributes: Exceptional organizational and time management abilities. A proactive, “can-do” attitude with the willingness to take initiative. Strong attention to detail and commitment to quality. Dependable, professional, and self-motivated with a collaborative mindset. High degree of discretion, integrity, and emotional intelligence. Desire to learn, grow, and contribute to a dynamic work culture.
Position Title: Executive Assistant (EA) Location: Mumbai, Gurgaon & Bangalore ( Hybrid) Experience: 58 years of administrative or executive support experience About the Role: We are seeking an experienced and highly organized Executive Assistant to provide comprehensive support to multiple senior leaders, including Senior Managers and Associate Partners. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple priorities in a fast-paced professional environment. This role requires exceptional communication, time management, and problem-solving skills, along with the ability to build strong working relationships across all levels of the organization and with external stakeholders. Key Responsibilities: Provide executive-level administrative support to 58 senior leaders, including calendar management, meeting scheduling, and travel coordination. Efficiently manage complex and dynamic calendars, ensuring optimal scheduling and proactive resolution of conflicts. Handle travel and expense management, including visa processing, booking arrangements, detailed itinerary preparation, and timely submission of expense reports and timesheets. Manage meeting logisticscoordinating venues, materials, and technical setup for internal and external meetings, workshops, and conferences. Maintain and update client tracking databases, ensuring accurate and up-to-date information. Support leaders in personal marketing activities, coordinating with the marketing team to manage client outreach and branding initiatives. Prepare and edit presentations, reports, and research material for leadership use. Provide regular updates and summaries to leaders on meetings, travel, and upcoming commitments. Collaborate with and provide backup support to other Executive Assistants as needed. Qualifications & Skills: Graduate or Postgraduate degree. 45 years of experience in administrative or executive assistant roles, preferably within a professional services or consulting environment. Strong proficiency in Microsoft Outlook, Word, Excel, and PowerPoint. Excellent written and verbal communication skills in English. Proven ability to handle multiple stakeholders, prioritize effectively, and meet deadlines in a high-demand environment. Personal Attributes: Exceptional organizational and time management abilities. A proactive, can-do attitude with the willingness to take initiative. Strong attention to detail and commitment to quality. Dependable, professional, and self-motivated with a collaborative mindset. High degree of discretion, integrity, and emotional intelligence. Desire to learn, grow, and contribute to a dynamic work culture.
Position Title: Executive Assistant (EA) who is manaing multiple Director/ Partners/MDs. Location: Mumbai, Gurgaon & Bangalore ( Hybrid) Experience: 5–8 years of administrative or executive support experience About the Role: We are seeking an experienced and highly organized Executive Assistant to provide comprehensive support to multiple senior leaders, including Senior Managers and Associate Partners. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple priorities in a fast-paced professional environment. This role requires exceptional communication, time management, and problem-solving skills, along with the ability to build strong working relationships across all levels of the organization and with external stakeholders. Key Responsibilities: Provide executive-level administrative support to 5–8 senior leaders, including calendar management, meeting scheduling, and travel coordination. Efficiently manage complex and dynamic calendars, ensuring optimal scheduling and proactive resolution of conflicts. Handle travel and expense management, including visa processing, booking arrangements, detailed itinerary preparation, and timely submission of expense reports and timesheets. Manage meeting logistics—coordinating venues, materials, and technical setup for internal and external meetings, workshops, and conferences. Maintain and update client tracking databases, ensuring accurate and up-to-date information. Support leaders in personal marketing activities, coordinating with the marketing team to manage client outreach and branding initiatives. Prepare and edit presentations, reports, and research material for leadership use. Provide regular updates and summaries to leaders on meetings, travel, and upcoming commitments. Collaborate with and provide backup support to other Executive Assistants as needed. Qualifications & Skills: Graduate or Postgraduate degree. 4–5 years of experience in administrative or executive assistant roles, preferably within a professional services or consulting environment. Strong proficiency in Microsoft Outlook, Word, Excel, and PowerPoint. Excellent written and verbal communication skills in English. Proven ability to handle multiple stakeholders, prioritize effectively, and meet deadlines in a high-demand environment. Personal Attributes: Exceptional organizational and time management abilities. A proactive, “can-do” attitude with the willingness to take initiative. Strong attention to detail and commitment to quality. Dependable, professional, and self-motivated with a collaborative mindset. High degree of discretion, integrity, and emotional intelligence. Desire to learn, grow, and contribute to a dynamic work culture.
Position Title: Director – Process Engineering & Quality Assurance Location: Bangalore / Chennai / Cochin / Trivandrum Reports To: Global Delivery Head About the Role We are seeking a dynamic and experienced Director – Process Engineering & Quality Assurance to lead the strategic design, implementation, and governance of process excellence initiatives across Customer Success, Product Implementation, and Support Operations. This role is pivotal in driving organizational maturity, ensuring adherence to global quality standards, and enabling operational efficiency through continuous improvement and automation. The ideal candidate will possess deep expertise in process transformation, operational governance, and quality management within enterprise software or SaaS environments, with a proven ability to translate strategy into measurable business outcomes. Key Responsibilities Define and institutionalize process frameworks and quality assurance programs across all customer-facing functions. Lead and mentor a cross-functional team of process engineers, analysts, and audit specialists. Drive adoption of scalable delivery and support processes aligned with SaaS operating models and enterprise standards. Establish and oversee internal audit governance and ensure readiness for external assessments and certifications. Champion process automation, analytics-driven decision-making, and integration with enterprise tools and workflows. Align process improvement initiatives to business metrics such as time-to-value, customer satisfaction, and cost efficiency. Provide process maturity insights to senior executives, supporting transformation initiatives and strategic decision-making. Collaborate with Product, Engineering, and Delivery teams to ensure harmonization of end-to-end customer processes. Partner with practice groups to ensure quality compliance, continuous audits, and capability assessments. Lead process automation programs to enhance productivity, efficiency, and consistency in delivery and support functions. Foster a strong quality culture through training, coaching, and continuous process capability improvement. Benchmark against industry best practices and lead enterprise-wide improvement and optimization initiatives. Mandatory Requirements 15+ years of experience in process engineering, operational excellence, or large-scale program management within enterprise software or SaaS organizations. Proven experience in establishing and institutionalizing process frameworks across Product Implementation, Support, and Customer Success functions. Strong hands-on experience managing customer-facing delivery programs with responsibility for scope, quality, and timelines. Demonstrated ability to combine process rigor with practical execution across global, cross-functional teams in a matrixed organization. In-depth understanding of delivery lifecycle management, support operations, and customer success practices , including escalations and engagement governance. Experience in internal audits, compliance management, and readiness for external certifications (e.g., ISO, CMMI). Excellent communication, leadership, and stakeholder management skills, with the ability to influence across senior leadership and operational levels. Desirable Skills Professional certifications such as PMP, PgMP, ITIL, Lean Six Sigma, or ISO Lead Auditor . Experience in implementing delivery governance models balancing agility, compliance, and standardization. Familiarity with enterprise tools such as JIRA, Confluence, ServiceNow , or similar platforms for delivery tracking and process automation. Experience working in multi-cultural, geographically distributed teams , including offshore delivery centers.
🚨 Immediate Hiring | Manager – HR Business Partner (9–15 Years) Location: Hyderabad (Onsite) Shift: 2 PM – 11 PM (US Overlap) Span of Control: 1500 – 2000 employees Candidates prefer from BPO. About the Role We are seeking a dynamic and experienced HR Business Partner (Manager level) to lead and execute strategic people initiatives across a large, fast-paced, and globally distributed workforce. The ideal candidate will bring a strong mix of analytical acumen, business partnership skills, and expertise in leveraging AI tools to drive HR transformation and engagement. Key Responsibilities Partner with senior business leaders to shape and execute workforce strategy for international teams. Manage HR operations for a span of 1500–2000 employees , ensuring consistency and excellence in people practices. Leverage AI tools to enhance HR analytics, talent engagement, and process automation. Support global expansion initiatives, including launching new international offices. Design and roll out Compensation & Benefits strategies aligned with business goals and market trends. Drive weekly and monthly business reviews with leadership using data-backed insights. Deliver deep people analytics —covering workforce waterfall, succession planning, cross-skilling, and pyramid ratio analysis. Conceptualize and execute employee engagement initiatives using AI-driven tools for hybrid and remote teams. Ensure policy and compliance governance across business units. Lead the performance management process , including data collection, calibration, and reporting. Required Qualifications & Skills MBA in HR or equivalent from a reputed institution (preferably metro-based education). 9–15 years of progressive HRBP experience, ideally in digital operations, media, or global support environments. Proven experience managing large international headcount and complex workforce structures. Advanced proficiency in AI tools, people analytics, and digital engagement platforms . Strong communication, analytical, and presentation skills. Immediate availability to join is mandatory . What We Offer Strategic and visible role with leadership interaction. Exposure to global HR practices and analytics-driven decision-making. Opportunity to shape people strategy in a dynamic and high-growth environment. Competitive compensation and career growth potential. 📩 Interested and available to join immediately? Please share your updated resume with the subject line: “Manager – HRBP | Hyderabad | Immediate Joiner.”
Position Title: Director Process Engineering & Quality Assurance Location: Bangalore / Chennai / Cochin / Trivandrum Reports To: Global Delivery Head About the RoleWe are seeking a dynamic and experienced Director Process Engineering & Quality Assurance to lead the strategic design, implementation, and governance of process excellence initiatives across Customer Success, Product Implementation, and Support Operations. This role is pivotal in driving organizational maturity, ensuring adherence to global quality standards, and enabling operational efficiency through continuous improvement and automation. The ideal candidate will possess deep expertise in process transformation, operational governance, and quality management within enterprise software or SaaS environments, with a proven ability to translate strategy into measurable business outcomes. Key ResponsibilitiesDefine and institutionalize process frameworks and quality assurance programs across all customer-facing functions. Lead and mentor a cross-functional team of process engineers, analysts, and audit specialists. Drive adoption of scalable delivery and support processes aligned with SaaS operating models and enterprise standards. Establish and oversee internal audit governance and ensure readiness for external assessments and certifications. Champion process automation, analytics-driven decision-making, and integration with enterprise tools and workflows. Align process improvement initiatives to business metrics such as time-to-value, customer satisfaction, and cost efficiency. Provide process maturity insights to senior executives, supporting transformation initiatives and strategic decision-making. Collaborate with Product, Engineering, and Delivery teams to ensure harmonization of end-to-end customer processes. Partner with practice groups to ensure quality compliance, continuous audits, and capability assessments. Lead process automation programs to enhance productivity, efficiency, and consistency in delivery and support functions. Foster a strong quality culture through training, coaching, and continuous process capability improvement. Benchmark against industry best practices and lead enterprise-wide improvement and optimization initiatives. Mandatory Requirements 15+ years of experience in process engineering, operational excellence, or large-scale program management within enterprise software or SaaS organizations. Proven experience in establishing and institutionalizing process frameworks across Product Implementation, Support, and Customer Success functions. Strong hands-on experience managing customer-facing delivery programs with responsibility for scope, quality, and timelines. Demonstrated ability to combine process rigor with practical execution across global, cross-functional teams in a matrixed organization. In-depth understanding of delivery lifecycle management, support operations, and customer success practices, including escalations and engagement governance. Experience in internal audits, compliance management, and readiness for external certifications (e.g., ISO, CMMI). Excellent communication, leadership, and stakeholder management skills, with the ability to influence across senior leadership and operational levels. Desirable SkillsProfessional certifications such as PMP, PgMP, ITIL, Lean Six Sigma, or ISO Lead Auditor. Experience in implementing delivery governance models balancing agility, compliance, and standardization. Familiarity with enterprise tools such as JIRA, Confluence, ServiceNow, or similar platforms for delivery tracking and process automation. Experience working in multi-cultural, geographically distributed teams, including offshore delivery centers.
Job Title: Onboarding Specialist – SaaS Platform (Night Shift) Location: Hyderabad (Work from Office) Shift: Night Shift (US Time Zone) About the Role We are looking for a SaaS Onboarding Specialist who will play a key role in ensuring the seamless onboarding and successful launch of clients on our e-commerce platform. The ideal candidate will act as a technical expert , managing multiple client projects, coordinating cross-functional teams, and delivering a high-quality onboarding experience within defined timelines and budgets. If you thrive in a dynamic environment, love solving problems, and are passionate about delivering exceptional client experiences, this role is for you. Key Responsibilities Platform & Technical Expertise Serve as the platform and technical subject matter expert during client onboarding, addressing software, API, data feed, and FTP-related queries. Provide feedback to the Product Management team on feature enhancements and improvements. Create client-facing learning resources such as videos, webinars, and documentation. Client Onboarding Configure, customize, and optimize client accounts on the SaaS platform. Conduct remote training sessions tailored to customer requirements. Manage troubleshooting and configuration during the onboarding process. Ensure smooth transition of clients to the Customer Support team post-implementation. Collaboration & Communication Partner with cross-functional teams including Sales, Product, Engineering, and Customer Success to ensure seamless onboarding. Track project progress, mitigate blockers, and maintain momentum. Communicate complex technical concepts clearly to both technical and non-technical stakeholders. Requirements Minimum 2 years of experience in SaaS client onboarding or implementation. Strong understanding of APIs (REST/SOAP) and data feed formats (XML, TXT, CSV, JSON). Proficiency in FTP protocols , Excel , and HTML . Excellent written and verbal communication skills in English. Proven ability to manage multiple complex projects simultaneously. Strong problem-solving, time management, and documentation skills. Experience in developing and delivering software training materials. Preferred Qualifications Hands-on experience with API integrations and enterprise-level clients. Exposure to e-commerce platforms and remote-based training tools. Project management experience or certification is a plus. Why Join Us? Opportunity to work with global clients across media, technology, and e-commerce domains. Exposure to cutting-edge SaaS platforms and integration technologies. A culture that values honesty, self-awareness, and continuous learning. Accelerated career growth in a high-performance, collaborative environment.
Job Title: Implementation Engineer (SaaS | Enterprise Clients) Location: Hyderabad Shift : Night shift (US Shift) Experience: 2-3 years in client-facing technical roles (SaaS/Enterprise onboarding) About the Role We are looking for a dynamic Implementation Engineer to lead the design, delivery, and optimization of scalable technical solutions for enterprise clients. Acting as a trusted advisor, you'll bridge the gap between technical discovery and delivery ensuring smooth onboarding, successful integrations, and long-term client satisfaction. This is a senior, client-facing role ideal for professionals who thrive on solving complex challenges, collaborating cross-functionally, and creating meaningful impact across strategic accounts. Key Responsibilities Lead technical discovery sessions and design tailored solutions for enterprise client onboarding and integration. Develop and execute comprehensive implementation plans, ensuring seamless transitions to delivery and support teams. Own the technical deployment and optimization of high-impact client projects, customizing solutions to meet specific business needs. Serve as the primary technical contact for product data feeds, API integrations, and FTP-related configurations. Conduct advanced troubleshooting and provide expert consultation to client stakeholders. Collaborate with Sales, Product, Engineering, and Client Success teams to ensure alignment and technical excellence. Mentor junior team members, fostering a culture of learning and collaboration. Drive initiatives that improve processes, workflows, and client onboarding experiences. Create technical documentation, webinars, and enablement materials to support client education at scale. Communicate complex technical concepts in clear, actionable language to both technical and non-technical audiences. Represent the voice of the client in product feedback discussions to influence feature roadmaps. Take ownership of critical client situations, ensuring proactive resolution and client satisfaction. Required Qualifications 2- 3 years of experience in a client-facing technical role within a SaaS environment (Implementation, Onboarding, or Solution Engineering). Strong expertise in product data feeds (XML, TXT, CSV, JSON) and FTP protocols. Proficiency in REST and SOAP API integrations and troubleshooting. Working knowledge of Excel and HTML. Proven ability to manage multiple complex projects simultaneously. Excellent analytical, problem-solving, and prioritization skills. Exceptional communication and presentation skills for diverse audiences. Demonstrated experience in technical documentation and enablement. Ability to perform in fast-paced, dynamic environments with shifting priorities. Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. Experience in enterprise SaaS implementations or e-commerce integrations. Familiarity with remote training tools and virtual client engagement platforms. Project Management experience or certifications (PMP, Agile). Proven success in developing online technical training or onboarding content. Entrepreneurial mindset with strong ownership and initiative. What You'll Gain Opportunity to drive high-impact client success across enterprise accounts. Exposure to cutting-edge SaaS technologies and large-scale integration projects. A collaborative environment that values innovation, autonomy, and continuous improvement. A chance to influence process, product, and client strategy from the front line.