As a Storage Administrator at 3i Infotech, you will be responsible for collaborating with vendors for ticket logging, resolution, updates, and escalation. You will prepare and maintain a Preventive Maintenance calendar, review NAS access control, and manage Storage Volumes, LUN, Aggregate, Pool, S3 bucket, and Storage service levels. Additionally, you will oversee RAID or Array group management, S3 bucket provisioning, and configuration. Your role will involve performing diagnostic event logs, troubleshooting, and space utilization trend analysis. In this position, you will administer zoning, prepare MIR for major incidents, and review checklists. You will conduct repeat incident/alert analysis, certificate management, and SAN fabric expansion. Monitoring the health of storage app-specific suites and generating capacity management reports will also be part of your responsibilities. Your tasks will include fulfilling incident, request, and change management tasks, as well as integrating new devices into tools. You will be responsible for maintaining SAN infrastructure connectivity, managing storage/SAN upgrades, and handling data migration. Conducting monthly call analysis, managing replication reconfiguration, and auditing administrator accounts will also be part of your duties. You will manage Snapshot or Snap Mirror, prepare RCA for major incidents, and analyze repeat incidents/alerts. Implementing performance tuning as suggested by OEM and updating and maintaining FMEA, CFIA, availability, and capacity management will be crucial aspects of your role. As a Storage Administrator, you will perform risk analysis, develop mitigation plans, and execute continual service improvement plans. You will plan and conduct DR drills, prepare and update SOP and knowledge base, and maintain and update Infra AS IS/Infra documents. Overseeing incident, problem, and change management, including all minor and major updates/upgrades, will also be within your scope of responsibilities.,
You are an experienced professional with over 15 years of experience in the IT industry, possessing excellent communication skills. As a Presales Head, you will collaborate across various verticals such as product development, sales, and marketing, as well as customer relations. Your primary focus will be on pre-sales activities, including lead generation, customer needs analysis, and proposal development. By bridging the gap between customer requirements and company solutions, you will enable the sales team to successfully close deals. Your responsibilities will include developing pre-sales strategies, creating customer-specific demonstrations, and ensuring effective support for sales to drive deals to closure. You will also be expected to actively observe customer behavior to predict future needs for product development. Key responsibilities of your role will involve needs analysis and solution design, lead generation and qualification, sales presentations and demonstrations, proposal development, collaboration with sales and technical teams, market research and competitive analysis, training and coaching, as well as metrics and reporting. To excel in this position, you must possess technical expertise in infrastructure services, Application Development, maintenance Services, Cloud, Cybersecurity, and preferably AI/ML/RPA. Experience handling both India and Global markets as a Pre-Sales lead is essential. Strong communication and presentation skills, sales and negotiation skills, strategic thinking, problem-solving skills, leadership, and teamwork abilities are also necessary. As a Presales Head, you should have a solution-oriented analytical approach, be proficient in initiating conversations, and be well-versed in Excel and CRM software. An MBA in Sales & Marketing or a relevant Diploma would be a plus. If you meet the requirements and are interested in this opportunity, please send your updated resume to priyadharshani.p@3i-infotech.com.,
Responsibilities Build and maintain strong relationships with key clients. Understand client needs and provide tailored solutions. Act as the main point of contact for key accounts. Coordinate with internal teams for timely solution delivery. Monitor account performance and identify growth opportunities. Prepare and present account status reports. Negotiate contracts to maximize profit. Requirements MBA in Business, Marketing, or a related field. 5-10 years of experience as a Key Account Manager and Hunting or similar role, preferably from BFSI. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in CRM software and the MS Office Suite. Knowledge of industry trends and market conditions. This job was posted by Priyadharshani Padmanabhan from 3i Infotech. Show more Show less
As a Business Analyst, you will be responsible for: Work on implementation of credit risk solutions, ensuring alignment with business needs Gather and translate stakeholder requirements into business requirement documentation, user stories and test cases. Work closely with technology teams to develop feasible and scalable solutions. Define testing approaches and sign-off criteria for stakeholders. Owning and managing the backlog creation to ensure that 1-2 sprints/iterations of backlog are always ready Prepare test scenarios and cases for production fixes, system enhancements, and migrations. Document data flow, system design, business solutions, and testing approaches. Perform data extraction and mapping for analytical needs. Conduct impact analysis on issues and propose practical solutions. Track and manage system enhancements and unresolved issues to completion. Provide user support and conduct post-implementation reviews. Show more Show less