Head of Quality Assurance

Key Responsibilities

1. Quality Management System (QMS)

IATF 16949, ISO 14001, ISO 45001

internal audits, management reviews, and customer audits

APQP, PPAP, FMEA, MSA, SPC

continual improvement and defect prevention

2. Customer Quality & Assurance

customer quality performance

customer complaints

PPAP submissions, PSW approvals, and change management

quality issues, audits, and trials

3. Supplier Quality Management

supplier quality performance

supplier audits and development programs

incoming materials and subcontractors

PPM reduction and supplier improvement plans

4. In-Process & Final Quality Control

inspection plans, control plans, and quality checkpoints

in-process and final inspection

process capability (Cp, Cpk)

internal rejections, rework, and scrap

5. Metallurgy & Process Quality (Forging-specific)

raw material quality, heat treatment, forging parameters

mechanical, chemical, and metallurgical properties

NDT, microstructure, hardness, and dimensional controls

process trials and new product development

6. Calibration & Measurement Systems

calibration and MSA

Maintain traceability and records for all measurement systems

Approve new gauges and fixtures

7. Documentation & Records

Control quality manuals, SOPs, work instructions, and records

traceability, lot control, and document retention

Support statutory and customer compliance requirements

8. Team Leadership & Training

Quality engineers, inspectors, and lab staff

quality tools and customer requirements

quality-first culture