Head of Quality Assurance

Role Overview

crushing and mining equipment

Key Responsibilities

Quality Leadership & Strategy

• Define and execute the company-wide Quality roadmap aligned with business goals.
• Build and sustain robust

  Quality Management Systems (QMS)

  and ISO standards.
• Create a culture of

  first-time-right, zero-defect

  across the organization.
• Mentor, coach, and build a high-performing Quality team.

Incoming Quality

• Establish inspection/testing for

  raw materials, castings, forgings, weldments, fabricated structures, paints, electrical & electronic components

  .
• Ensure supplier quality requirements, acceptance standards, and traceability.
• Prevent defects from entering production through robust gatekeeping.

In-Process Quality

• Implement

  process audits, Poka-Yoke, SPC, MSA, and FMEA

  for robust controls.
• Drive

  Welding QA

  – WPS, PQR, welder qualifications, weld inspections, NDT checks.
• Drive

  Painting QA

  – paint material qualification, DFT checks, surface preparation, adhesion, corrosion protection tests.
• Ensure QA of

  Electrical & Electronic items

  – cables, motors, sensors, control panels, PLCs, drives, and wiring harnesses.
• Foster a

  First-Time-Right

  and defect prevention culture on shopfloor.

Supplier Quality Assurance (SQA)

• Develop and qualify suppliers through audits and technical capability assessments.
• Monitor supplier performance with scorecards and drive continuous improvement.
• Ensure

  supplier adherence for welding consumables, paints, electrical & electronic parts

  .

Customer Quality

• Be the

  single point of accountability

  for all customer quality issues.
• Drive swift resolution of complaints, warranty claims, and field failures.
• Ensure

  RCA & CAPA

  effectiveness and integrate feedback into product improvements.
• Act as the

  customer advocate

  for quality in all forums.

Project Quality Assurance (Including Erection & Commissioning)

• Define QA plans for

  new product launches, prototypes, and turnkey projects

  .
• Ensure compliance to quality deliverables during

  manufacturing, erection, and commissioning at customer sites

  .
• Establish protocols for installation checks, pre-commissioning tests, and performance validation.
• Collaborate with

  Project, Service, Electrical, and Mechanical teams

  for smooth site execution and handover.
• Maintain documentation, inspection records, and audit trails for project QA.

Continuous Improvement & Compliance

• Lead initiatives in

  Six Sigma, Lean, and Kaizen

  .
• Ensure compliance with statutory, environmental, and safety standards.
• Benchmark with

  global leaders in mining & crushing equipment

  and bring best practices.

Key Skills & Competencies

• Mastery in

  APQP, PPAP, FMEA, 8D, RCA, CAPA, SPC, MSA

  .
• Strong technical background in

  Welding QA, Painting QA, Electrical & Electronics QA

  .
• Experience in

  heavy engineering, capital goods, mining & crushing equipment

  .
• Leadership in cross-functional team development and stakeholder management.
• Strong analytical and problem-solving capability.

Qualifications & Experience

• B.E./B.Tech – Mechanical / Production / Metallurgy / Electrical.
• 20+ years of Quality experience with

  5+ years in a senior leadership role

  .
• Proven background in

  crushing, mining equipment, or heavy engineering machinery

  .
• Six Sigma / Quality Management certifications preferred.