IT Infrastructure Engineer – PR – 001

• Install, configure, and maintain operating systems on desktop and laptop computers.
• Troubleshoot and resolve hardware, software, network, and CCTV-related technical issues.
• Maintain up-to-date records of IT hardware assets and consumables inventory.
• Ensure timely updates of antivirus software and Windows critical patches across all endpoint devices.
• Configure and manage email backup solutions for users on Zimbra and Microsoft 365 (M365).
• Install and provide support for engineering software, including SolidWorks, AutoCAD, and other related applications.
• Respond to IT hardware-related incidents and ensure timely resolution to minimize business downtime.
  

Skills Required

• At least 6 years of experience in maintaining industrial IT hardware and infrastructure.
• Good knowledge of computer hardware, Windows/Linux operating systems, and basic networking.
• Experience in managing antivirus software, system updates, and backups.
• Hands-on experience with Zimbra and Microsoft 365 email systems.
• Familiarity with installing and supporting software like SolidWorks and AutoCAD.
• Ability to troubleshoot hardware, software, network, and CCTV issues.
• Office 365 and Zimbra Mail administration
• Ability to effectively influence the stakeholder
• Windows 10 and 11 Administration