Head of HR

Position Overview

The Head of Human Resources will lead all HR functions of the hospital, ensuring the recruitment, development, and retention of a skilled and motivated healthcare workforce. This role requires balancing strategic HR leadership with hands-on operational management, aligning HR policies with healthcare regulations, patient safety standards, and organizational goals.

Key Responsibilities

1. Strategic HR Leadership

• Develop and implement HR strategies aligned with the hospital’s mission, vision, and values.
• Advise the management team on workforce planning, organizational development, and talent management.
• Ensure compliance with all labour laws, medical council requirements, NABH/JCI standards, and other healthcare regulations.

2. Recruitment & Talent Acquisition

• Oversee recruitment of clinical, paramedical, and non-clinical staff.
• Build relationships with medical colleges, nursing institutions, and professional networks.
• Implement competency-based hiring practices and ensure credential verification.

3. Employee Engagement & Retention

• Design employee wellness, recognition, and engagement programs.
• Conduct regular staff satisfaction surveys and implement improvement plans.
• Create career progression and succession planning frameworks.

4. Training & Development

• Establish continuous professional development programs for medical and support staff.
• Coordinate induction, CME (Continuing Medical Education), and skills-upgradation workshops.
• Promote cross-functional training to enhance operational flexibility.

5. Policy Development & Compliance

• Formulate and update HR policies in line with hospital accreditation standards.
• Ensure proper documentation, employee records, and contract management.
• Handle disciplinary actions, grievances, and conflict resolution professionally.

6. Compensation & Benefits

• Design competitive salary structures and incentive schemes for healthcare professionals.
• Oversee payroll accuracy and timely disbursement.
• Manage statutory compliance (PF, ESI, gratuity, etc.).

7. Workforce Health & Safety

• Collaborate with the Safety Committee to ensure staff health, vaccination programs, and workplace safety.
• Support occupational health initiatives and stress management programs.

8. HR Analytics & Reporting

• Maintain HR dashboards tracking turnover, recruitment timelines, training hours, etc.
• Provide regular workforce reports to management for decision-making.

Qualifications & Experience

• Master’s degree in HR, Business Administration, or related field (MBA-HR / PGDHRM).
• Minimum 10–15 years’ HR experience, with at least 5 years in a healthcare or hospital leadership role.
• Familiarity with NABH/JCI accreditation standards and healthcare staffing norms.
• Strong interpersonal, negotiation, and problem-solving skills.
• Proficiency in HR software and MS Office Suite.

Key Competencies

• Strategic thinking with operational agility.
• Excellent communication and people management skills.
• Ability to handle sensitive situations with discretion.
• Strong understanding of healthcare workforce challenges.

Salary: As per best industry practices, depending on qualification & experience

Job Type: Full-time

Pay: ₹40,000.00 - ₹80,000.00 per month

Work Location: In person