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Head of collections department

Head of collections department

Integro Finserv

9 - 13 years

|

9 - 12 Lacs

Navi Mumbai

Posted:17 hours ago| Platform:

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Skills Required

Customer Relationship Strategic Thinking Leadership Skills CRM Client Satisfaction dialers Time Management Project Management Customer Experience Problem Solving Teamwork Customer Engagement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Develop and implement Manage the end-to-end collections process , including early-stage collections, recovery, and legal escalation. Monitor portfolio health Lead, train, and manage collections teams (field and tele-collections) to achieve targets and maintain compliance standards. Segment customers Collaborate with Credit, Legal, Compliance, and Customer Service to resolve disputes, reduce churn, and maintain customer satisfaction. Ensure adherence to regulatory requirements

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Integro Finserv

Integro Finserv

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Financial Services

Fintech City

51-200 Employees

6 Jobs

Key People

John Doe

CEO
Jane Smith

COO

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