Head Collection Strategy - Unsecured Loan

10 - 20 years

50 - 75 Lacs

gurugram delhi / ncr

Posted:18 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Lead end-to-end collection strategy across early, mid, late, and NPA buckets

Build segmented, analytics-driven strategies to improve cure rates and reduce credit losses

Optimize collections mix across digital, tele-calling, field, legal, and agency channels

Partner with analytics teams on propensity-to-pay models, treatment optimization, and A/B testing

Manage and govern external collection agencies with strong performance controls

Drive automation and technology-led collections journeys

Ensure full compliance with regulatory and fair practices guidelines

Collaborate with Credit, Product, Risk, Legal, and CX teams to strengthen portfolio quality

Preferred candidate profile

Unsecured lending exposure is must.

Candidate must have exposure in Collection strategy for more than 8 Years.

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