34 Collection Process Jobs

Hiring for CHAT / Voice Process Travel / Insurance / Telecom Process Sal- 22K to 50K + Incentive Shift - UK / US / AUS Shift + WKND OFF Any Fresher or Exp Cand can apply For More Details Call - 8928152516 / 9049078453 Mail - resume@skyscraper.co.in Required Candidate profile Need Excellent Communication. Need Immediate Joiners. Should be ok with Work in 24/7 Shifts. Perks and benefits Pick and Drop Available. Incentives Upto 8K.

As a member of the team at Motilal Oswal Home Finance Limited (MOHFL), your role will be focused on providing affordable housing finance to lower and middle-income families in various regions of India. Decision-making is centralized at the head office to ensure strong risk assessment procedures are implemented at every level of the loan processing process. **Key Responsibilities:** - Demonstrate a strong understanding of the collection process and debt recovery - Proficiently manage and lead a team to achieve desired outcomes - Utilize excellent communication and interpersonal skills to engage with customers and stakeholders - Apply experience in risk assessment to develop strategies for enhancing collection processes - Willingness to work on-site in Ahmednagar - Collaborate effectively with team members and other departments to achieve organizational goals **Qualifications Required:** - Strong understanding of the collection process and debt recovery - Proficiency in managing and leading a team effectively - Excellent communication and interpersonal skills, with the ability to interact with customers and stakeholders - Experience in risk assessment and developing strategies to improve collection processes - Ability to work on-site in Ahmednagar - Bachelor's degree in Finance, Business Administration, or a related field - Experience in the housing finance sector is a plus - Strong analytical and problem-solving skills,

Roles and Responsibilities Manage daily operations of the branch, ensuring efficient sales performance and customer satisfaction. Oversee collections process, including regular bucket collections and group collections. Handle team handling, team management, and team leading responsibilities to achieve business objectives. Ensure effective communication with customers, colleagues, and stakeholders through excellent verbal and written skills. Identify areas for improvement and implement strategies to increase productivity.

Job description Job opening for tele-callers --- Tele-collection process Should have experience in tele-collections banking process Must be well versed in any one language - Kannada / Telugu / Hindi. A Tele Collection Executive job involvescontacting customers, often those with overdue payments, to discuss outstanding debts and negotiate repayment plans.

Purpose of the Job: Sourcing and training customers Running required credit checks Collecting repayment on the fields Describe the KPIs against each perspective Perspective Key Performance Indicators Business and Financial Management Collections quality (collected versus demand) Disbursal amount Insurance attachment rate - Customer Focus- Conducting center meetings , collections , disbursement - Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO in facilitating disbursement and collections Process / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team

Sourcing and training customers Running required credit checks Collecting repayment on the fields Describe the KPIs against each perspective Perspective Key Performance Indicators Business and Financial Management Collections quality (collected versus demand) Disbursal amount Insurance attachment rate - Customer Focus- Conducting center meetings , collections , disbursement - Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO in facilitating disbursement and collections Process / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team

Purpose of the Job: Sourcing and training customers Running required credit checks Collecting repayment on the fields Describe the KPIs against each perspective Perspective Key Performance Indicators Business and Financial Management Collections quality (collected versus demand) Disbursal amount Insurance attachment rate - Customer Focus- Conducting center meetings , collections , disbursement - Attending customer queries & resolution in TAT People / Team- Coordinating with ACO in facilitating disbursement and collections Process / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control)

Job Title GCO Function / Department Rural Department Head Rural Head Reporting Manager Assistant Unit Manager / Unit Manager Purpose of the Job: Sourcing and training customers Running required credit checks Collecting repayment on the fields Describe the KPIs against each perspective Perspective Key Performance Indicators Business and Financial Management Collections quality (collected versus demand) Disbursal amount Insurance attachment rate - Customer Focus- Conducting center meetings , collections , disbursement - Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO in facilitating disbursement and collections Process / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details

Purpose of the Job: Sourcing and training customers Running required credit checks Collecting repayment on the fields Describe the KPIs against each perspective Perspective Key Performance Indicators Business and Financial Management Collections quality (collected versus demand) Disbursal amount Insurance attachment rate - Customer Focus- Conducting center meetings , collections , disbursement - Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO in facilitating disbursement and collections Process / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control)

Location Collections Manager-Tractors and Farm Equipments (TFE)-Recovery Branch Job Role / KRAs v Knowledge in collection process and systems v To have 4-5 years experience in managing collection team of secured/unsecured. v To have adequate knowledge in repossession and legal activities. v To create a team of dedicated aggressive and ambitious team of Recovery Executives Collection Executive. v To motivate the existing TEAM members to deliver to their potential. v To Ensure Quality Service to Customers through his team v To focus on Improving Portfolio Performance in the respective Location. v To Manage NPAs efficiently in respective location/s. Disbursement. v To adhere to the BANKS processes and procedures. v To Ensure development of direct and indirect team v To ensure our Service Providers follow the Orginisations policy Parameters, when directly interacting with customers on our Behalf. v To maintain good Professional relationship with all in the Branch. To plan innovative strategies for reduction of NPAs & Optimise Loss Recovery, so as to ensure Quality Portfolio Job Requirements, Skills, Knowledge prerequisites v Willing to Take challenges and responsibility v Should have the ability to convince the customer for our terms and conditions v Should be able to coordinate effectively with all functions. v Should Ensure MOPP is followed efficiently. Ensure All Audit, Moral and Ethical requirements are met by his team Educational Qualifications Graduate / Post Graduate with working Knowledge of LAW.

Urgent requirement For International Voice Process...! Contact HR (Banani) - 7044219047 Email ID - banani.karmakar@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Banani Karmakar 7044219047 Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately

We are seeking a Collection Manager with a minimum of 3+ years of experience in two-wheeler loan collections. The ideal candidate will be responsible for managing the entire secured two-wheeler loan collection process, from allocating cases and setting targets to overseeing agency performance. This role requires strict adherence to process and a focus on maintaining collection flows. Key Responsibilities Manage secured two-wheeler loan collections . Allocate cases and fix targets for the team. Manage collection agencies to ensure performance and compliance. Ensure strict adherence to all collection processes. Responsible for maintaining and improving collection flows . Required Candidate Profile A minimum of 3 years of experience in two-wheeler collections is required. Proven ability to manage teams and third-party agencies.

Customer Support Executive International Voice / Collections Process Location: Thane & Malad (Mumbai) Employment Type: Full-time | Rotational Night Shifts (US/UK Process) Week Offs: 2 Rotational Week Offs Immediate Joining Required Salary: 21,000 35,000 (Net Take Home) Key Responsibilities Handle inbound/outbound customer calls for US/UK clients. Execute collections calls with professionalism and empathy. Maintain accurate records of customer interactions and follow-ups. Meet daily/weekly/monthly performance targets. Follow call scripts and ensure compliance with quality standards. Eligibility Criteria SSC (10th Pass) with Min 1 Year BPO Experience HSC (12th Pass) with Min 6 Months BPO Experience HSC / Graduate Freshers also welcome Excellent English communication skills is a must Must be comfortable with night shifts and rotational schedules Key Skills Strong verbal communication (English) Confidence in handling international calls Target-oriented and quick learner Basic computer knowledge and typing speed What We Offer Salary: 21,00035,000 (Net Take Home) Attractive incentives based on performance Full training provided for freshers Growth opportunities within the company Positive and professional work environment How to Apply Immediate Joiners Preferred Send your CV to [HIDDEN TEXT] or Call/WhatsApp at 73045 33683 .

Dear candidate, Bulk Hiring for International & Domestic BPOs Gurgaon & Noida Job Roles: Customer Support | Technical Support | Sales & Upselling | Email & Chat Process | Collections Eligibility: Graduates/Undergraduates/Technical Graduates Minimum 6 months BPO experience preferred Excellent English communication skills Immediate joiners only Comfortable with Work from Office Salary: 15,000 45,000 (In-hand) Location: Gurgaon & Noida Hiring for: Top MNCs & Leading BPOs Location - Gurgaon / Noida Contact our recruitment team for more details and to fast-track your application! Anjali - +91 92897 37626 ( Availble on Whats APP ) Krish - 9667319626 (Availble on Whats APP ) Shubham - 8588881626 ( Connect on Whats App ) Dont forget to Connect On Whats App- https://whatsapp.com/channel/0029Va4zraPDZ4LX7X7llJ1o Thanks Futureheights

HIRING WALK-IN DRIVE ON 6th AUGUST US COLLECTION VOICE PROCESS | JOINING: 11th AUG 2025 Eligibility: HSC / Graduate Freshers & Experienced Salary: ?17,000 ?35,000 (Take Home) Unlimited Incentives + Overtime Pay Location: Malad Shift: Rotational Night Shift Transport: Centralized Pickup & Home Drop (Shift-based) Working Days: 5 Days a Week Work from office Immediate Joining Contact / WhatsApp Celesti: 8433524551

The Risk & Collection Officer in a microfinance company is responsible for managing the organization's credit risk portfolio and overseeing the collection process for overdue loans. Your role will involve assessing, managing, and mitigating financial risk, ensuring compliance with relevant policies, and implementing strategies to recover delinquent loans to minimize financial losses. This position requires you to engage in fieldwork to effectively carry out these responsibilities. As a Risk & Collection Officer, you will be involved in fieldwork activities to assess the credit risk portfolio and ensure proper management of the collection process. Your duties will include analyzing financial risk factors, developing strategies to minimize losses, and working towards the recovery of delinquent loans. You will also be responsible for ensuring compliance with organizational policies and regulations. In addition to fieldwork responsibilities, you will be expected to maintain a full-time job commitment with a day shift schedule. The salary offered for this position is $20,000, along with a traveling allowance of $2,500. Furthermore, you will have access to benefits such as health insurance and performance bonuses. The ideal candidate for this role should have a Higher Secondary (12th Pass) education, with at least 1 year of total work experience preferred. The work location for this position will be in person, requiring your presence on-site to effectively carry out the responsibilities of the Risk & Collection Officer role.,

Walk-In Interviews: Collections Calling Specialists Join DPDZero's fintech team! Location: Address: WH5X+CQ3, Sarakki Industrial Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560078 When: TuesdayThursday, 10:30am4:30pm Only experienced candidates with minimum 6 months in collections calling Graduation preferred, but not mandatory Strong communication and negotiation skills required Bring your resume & valid ID. No appointment needed! dpdzero.keka.com Financial Advisor (Collection Debt Recovery) ???? About Us DPDzero Fintech startup focused on expanding formal credit access to the next billion Indians Uses machine learning , compliance, and a customer-first approach Driven by data, experimentation, and value creation for lenders On a mission to revolutionize financial services and empower individuals ????????? Our Customers We work with leading and emerging lenders across India, including: Cashe, Ring, Axio, Jai-Kissan, Liquiloans Snapmint, Kanakadurga Finance, Padmasai Finance, and many more ???? Our Approach We manage collections portfolios for lenders, allowing them to focus on customer acquisition Use tech-driven recovery systems powered by ML algorithms Ensure high recovery rates and efficient portfolio management ???? Job Description Collections Executive Responsibilities: ???? Telecalling: Make outbound calls to customers with overdue payments ???? Customer Interaction: Professionally handle negotiations and repayment discussions ? Payment Follow-Up: Ensure timely payments and maintain accurate tracking ???? Meet Targets: Achieve collection goals as set by the team lead/manager ???? Resolve Queries: Handle customer concerns and payment-related issues ???? Compliance: Follow ethical/legal guidelines and internal policies ???? Data Management: Maintain and update customer records in the system ???? Reporting: Share updates with the team lead/manager ???? Team Collaboration: Work with internal teams to improve collection strategies ? Quality Assurance: Ensure data accuracy and process compliance ???? Requirements: Minimum 6 months of experience in a similar role Must be multilingual (English + any regional language) Strong communication and negotiation skills Target-driven , focused, and result-oriented Customer-centric with a high degree of empathy Basic computer proficiency Graduation or equivalent qualification ???? What We Offer ???? Talented, Agile Team: Work with ambitious and driven fintech professionals ???? Compensation & Benefits: Competitive salary and insurance benefits ???? Career Growth: Learn and grow in a high-impact, fast-paced startup environment Join us at DPDzero and help us transform the lending industry. Be the voice that drives financial discipline and empowers millions. ???? Apply Now!

The key objective of the job is to drive the collection process of receivables across multiple sources in order to reduce the total outstanding amount and associated average number of days. The focus is on maintaining client partnerships intact while efficiently managing debt situations. Major deliverables include keeping track of the portfolio for specific buckets within the assigned area, controlling delinquency on a bucket-wise and DPD wise basis, and addressing non-starters. Providing excellent customer service related to collection issues, processing customer refunds, managing account adjustments, writing off small balances, conducting customer reconciliations, and processing credit memos when necessary are also key responsibilities. Ensuring that customer files are updated with communication details, tracing defaulters and assets in coordination with the agency's tracing team, and suggesting remedial actions are part of the role. Identifying defaulting accounts, investigating reasons for default, and maintaining positive customer relationships are crucial tasks. Collaborating with sales and senior management to expedite the collection process, supporting the collection manager in repossessing assets, and seeking legal and police support when required are essential duties. Upholding compliance with all Audit/regulatory bodies, as well as company policies and procedures, is a key aspect of the job. The ideal candidate for this role should have a graduate degree with a strong understanding of debt collection processes and customer relationship management.,

Exp. in Accounts Receivable/Collection process Aggressive Follow up for Payments Review client payment terms credit history & develop new or better repayment terms Processing, verifying & posting receipts for goods sold or services rendered Required Candidate profile Graduate (B.com / M.com & Any Degree) Minimum 1 yr Experience Fluent Communication (R, W, S) -Tamil, Kannada Must have exp. of collection process Interested call or whatsapp @ 9315051452

The key objective of the job is to drive the collection process of receivables across multiple sources to reduce the total outstanding amount and associated average number of days. The focus is on maintaining client partnerships intact while managing the debt situation effectively. The major deliverables include keeping track of the portfolio for specific buckets in the assigned area, controlling delinquency bucket-wise & DPD wise, and addressing non-starters. Providing efficient customer service regarding collection issues, processing customer refunds, handling account adjustments, small balance write-offs, customer reconciliations, and processing credit memos when necessary. Maintaining updated customer files, recording contact times and dates, and noting relevant information provided to customers about their debt. Collaborating with the agency's tracing team to trace defaulters and assets, suggesting remedial actions, and investigating reasons for default while nurturing customer relationships. Engaging the efforts of sales and senior management when needed to expedite the collection process, supporting the collection manager in repossessing assets, and seeking legal and police support if required. Ensuring compliance with all Audit/regulatory bodies, as well as company policies and procedures. Educational Qualification required for this position is a Graduate degree.,

As a Legal Officer at our Gurugram branch, you will be responsible for initiating arbitration proceedings against delinquent customers, drafting notices and agreements, monitoring execution cases, and ensuring timely application processing. Your role will also involve guiding the collection team on code of conduct and legal requirements during the collection process. The ideal candidate for this position should have a minimum education qualification of Graduation with BA. LL and possess 4-5 years of experience in filing cases related to sec 138, understanding the arbitration process, and have exposure to NBFC or Banking collection procedures. Excellent communication skills, self-motivation, passion for the domain, eagerness to learn new concepts, and a proactive attitude towards challenges are essential for this role. Additionally, proficiency in MIS and MS Excel will be advantageous in effectively carrying out your responsibilities. If you meet these qualifications and are ready to contribute to our dynamic team, we encourage you to apply for this opportunity.,

Duties & Responsibilities The duties and responsibilities of the role will include, but are not limited to, the following:- Sell advertising solutions to potential customers Prospect and sell new advertising to the station Learn and understand all the media businesses and the industry Prepare and present presentations to customers and potential customers Be an efficient and organized time manager Corporate etiquettes , Smart Grooming and Discipline as per Corporate Guidelines Ensure Proper Documentation and Collection with timely reminders to the clients, as per the collection process Overcome efficacy issues for product vertical Job Specifications 2-4 years of experience, Management graduates with experience in Corporate sales from industries like FMCG/ Telecom / Insurance / Banking/ others which focuses on multi-line products. Solutions/ product selling Familiarity with the business community in respective areas Courage, confidence, empathy, enthusiastic, detail oriented, professional, integrity, takes initiative, creative, organized, flexible, outgoing, personable, passionate

The key objective of the job is to drive the collection process of receivables across multiple sources in order to reduce the total outstanding amount and associated average number of days. The primary focus is to manage the collection process while maintaining strong client partnerships intact. The major deliverables of the role include keeping track of the portfolio for specific buckets within the assigned area, controlling delinquency on a bucket-wise and DPD wise basis, and focusing on non-starters. The role also involves providing efficient customer service related to collection issues, processing customer refunds, handling account adjustments, small balance write-offs, customer reconciliations, and processing credit memos when necessary. Moreover, the job requires ensuring that customer files are updated with relevant information, including recording times and dates of customer contact and details of information provided to customers regarding their debts. The role also involves tracing defaulters and assets in coordination with the agency's tracing team and recommending appropriate remedial actions. Identifying defaulting accounts, investigating reasons for default, and maintaining a healthy relationship with customers are crucial aspects of the job. In cases where necessary, the role may involve enlisting the support of sales and senior management to accelerate the collection process, including assisting the collection manager in repossessing assets and seeking legal and police support as required. Furthermore, ensuring compliance with all audit and regulatory bodies, as well as adherence to company policies and procedures, is essential. The educational qualification required for this role is a Graduate degree.,

You will play a crucial role in driving the collection process for receivables from various sources with the objective of reducing the total outstanding amount and the associated average number of days. Your primary focus will be on maintaining client partnerships while effectively managing delinquency. Your responsibilities will include: - Monitoring the portfolio for specific buckets within your assigned area to control delinquency, both bucket-wise and Days Past Due (DPD) wise, with a special emphasis on non-starters. - Keeping customer files updated by documenting all contact times and dates, as well as the information provided to customers regarding their debt. - Collaborating with the agency's tracing team to locate defaulters and assets, and recommending appropriate actions. - Investigating reasons for default in defaulting accounts while striving to sustain a positive relationship with customers. - Engaging sales and senior management as needed to expedite the collection process, which may involve supporting the collection manager in asset repossession and seeking legal and police assistance when necessary. - Ensuring strict adherence to all Audit, National Housing Bank (NHB), and Internal Rating Based (IRB) regulations, as well as company policies and procedures. Qualifications required for this role include a Graduate degree, with preference given to candidates with Masters or Postgraduate qualifications.,

The primary goal of this position is to oversee the collection process of receivables from various sources in order to decrease the total outstanding amount and the average number of days while also striving to uphold positive client relationships. Key responsibilities include: - Monitoring the specific portfolio buckets within the designated area to manage delinquency levels, both bucket-wise and based on Days Past Due (DPD), with a focus on non-starters. - Updating customer files with the details of all interactions, including the times and dates of contact, as well as information provided to customers regarding their debts. - Collaborating with the agency's tracing team to locate defaulters and assets, and recommending appropriate actions to be taken. - Identifying defaulting accounts and investigating the reasons for default, while actively working to maintain a positive rapport with customers. - Engaging sales and senior management support when necessary to expedite the collection process, which may involve assisting the collection manager in asset repossession and seeking legal or police assistance as needed. - Ensuring adherence to all Audit, NHB, IRB regulations, as well as the company's internal policies and procedures. Qualifications required for this role include a Graduate degree, with preference given to candidates holding a Masters or Postgraduate qualification.,