16 Collection Process Jobs

Walk-In Interviews: Collections Calling Specialists Join DPDZero's fintech team! Location: Address: WH5X+CQ3, Sarakki Industrial Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560078 When: TuesdayThursday, 10:30am4:30pm Only experienced candidates with minimum 6 months in collections calling Graduation preferred, but not mandatory Strong communication and negotiation skills required Bring your resume & valid ID. No appointment needed! dpdzero.keka.com Financial Advisor (Collection Debt Recovery) ???? About Us DPDzero Fintech startup focused on expanding formal credit access to the next billion Indians Uses machine learning , compliance, and a customer-first approach Driven by data, experimentation, and value creation for lenders On a mission to revolutionize financial services and empower individuals ????????? Our Customers We work with leading and emerging lenders across India, including: Cashe, Ring, Axio, Jai-Kissan, Liquiloans Snapmint, Kanakadurga Finance, Padmasai Finance, and many more ???? Our Approach We manage collections portfolios for lenders, allowing them to focus on customer acquisition Use tech-driven recovery systems powered by ML algorithms Ensure high recovery rates and efficient portfolio management ???? Job Description Collections Executive Responsibilities: ???? Telecalling: Make outbound calls to customers with overdue payments ???? Customer Interaction: Professionally handle negotiations and repayment discussions ? Payment Follow-Up: Ensure timely payments and maintain accurate tracking ???? Meet Targets: Achieve collection goals as set by the team lead/manager ???? Resolve Queries: Handle customer concerns and payment-related issues ???? Compliance: Follow ethical/legal guidelines and internal policies ???? Data Management: Maintain and update customer records in the system ???? Reporting: Share updates with the team lead/manager ???? Team Collaboration: Work with internal teams to improve collection strategies ? Quality Assurance: Ensure data accuracy and process compliance ???? Requirements: Minimum 6 months of experience in a similar role Must be multilingual (English + any regional language) Strong communication and negotiation skills Target-driven , focused, and result-oriented Customer-centric with a high degree of empathy Basic computer proficiency Graduation or equivalent qualification ???? What We Offer ???? Talented, Agile Team: Work with ambitious and driven fintech professionals ???? Compensation & Benefits: Competitive salary and insurance benefits ???? Career Growth: Learn and grow in a high-impact, fast-paced startup environment Join us at DPDzero and help us transform the lending industry. Be the voice that drives financial discipline and empowers millions. ???? Apply Now!

The key objective of the job is to drive the collection process of receivables across multiple sources in order to reduce the total outstanding amount and associated average number of days. The focus is on maintaining client partnerships intact while efficiently managing debt situations. Major deliverables include keeping track of the portfolio for specific buckets within the assigned area, controlling delinquency on a bucket-wise and DPD wise basis, and addressing non-starters. Providing excellent customer service related to collection issues, processing customer refunds, managing account adjustments, writing off small balances, conducting customer reconciliations, and processing credit memos when necessary are also key responsibilities. Ensuring that customer files are updated with communication details, tracing defaulters and assets in coordination with the agency's tracing team, and suggesting remedial actions are part of the role. Identifying defaulting accounts, investigating reasons for default, and maintaining positive customer relationships are crucial tasks. Collaborating with sales and senior management to expedite the collection process, supporting the collection manager in repossessing assets, and seeking legal and police support when required are essential duties. Upholding compliance with all Audit/regulatory bodies, as well as company policies and procedures, is a key aspect of the job. The ideal candidate for this role should have a graduate degree with a strong understanding of debt collection processes and customer relationship management.,

Exp. in Accounts Receivable/Collection process Aggressive Follow up for Payments Review client payment terms credit history & develop new or better repayment terms Processing, verifying & posting receipts for goods sold or services rendered Required Candidate profile Graduate (B.com / M.com & Any Degree) Minimum 1 yr Experience Fluent Communication (R, W, S) -Tamil, Kannada Must have exp. of collection process Interested call or whatsapp @ 9315051452

The key objective of the job is to drive the collection process of receivables across multiple sources to reduce the total outstanding amount and associated average number of days. The focus is on maintaining client partnerships intact while managing the debt situation effectively. The major deliverables include keeping track of the portfolio for specific buckets in the assigned area, controlling delinquency bucket-wise & DPD wise, and addressing non-starters. Providing efficient customer service regarding collection issues, processing customer refunds, handling account adjustments, small balance write-offs, customer reconciliations, and processing credit memos when necessary. Maintaining updated customer files, recording contact times and dates, and noting relevant information provided to customers about their debt. Collaborating with the agency's tracing team to trace defaulters and assets, suggesting remedial actions, and investigating reasons for default while nurturing customer relationships. Engaging the efforts of sales and senior management when needed to expedite the collection process, supporting the collection manager in repossessing assets, and seeking legal and police support if required. Ensuring compliance with all Audit/regulatory bodies, as well as company policies and procedures. Educational Qualification required for this position is a Graduate degree.,

As a Legal Officer at our Gurugram branch, you will be responsible for initiating arbitration proceedings against delinquent customers, drafting notices and agreements, monitoring execution cases, and ensuring timely application processing. Your role will also involve guiding the collection team on code of conduct and legal requirements during the collection process. The ideal candidate for this position should have a minimum education qualification of Graduation with BA. LL and possess 4-5 years of experience in filing cases related to sec 138, understanding the arbitration process, and have exposure to NBFC or Banking collection procedures. Excellent communication skills, self-motivation, passion for the domain, eagerness to learn new concepts, and a proactive attitude towards challenges are essential for this role. Additionally, proficiency in MIS and MS Excel will be advantageous in effectively carrying out your responsibilities. If you meet these qualifications and are ready to contribute to our dynamic team, we encourage you to apply for this opportunity.,

Duties & Responsibilities The duties and responsibilities of the role will include, but are not limited to, the following:- Sell advertising solutions to potential customers Prospect and sell new advertising to the station Learn and understand all the media businesses and the industry Prepare and present presentations to customers and potential customers Be an efficient and organized time manager Corporate etiquettes , Smart Grooming and Discipline as per Corporate Guidelines Ensure Proper Documentation and Collection with timely reminders to the clients, as per the collection process Overcome efficacy issues for product vertical Job Specifications 2-4 years of experience, Management graduates with experience in Corporate sales from industries like FMCG/ Telecom / Insurance / Banking/ others which focuses on multi-line products. Solutions/ product selling Familiarity with the business community in respective areas Courage, confidence, empathy, enthusiastic, detail oriented, professional, integrity, takes initiative, creative, organized, flexible, outgoing, personable, passionate

The key objective of the job is to drive the collection process of receivables across multiple sources in order to reduce the total outstanding amount and associated average number of days. The primary focus is to manage the collection process while maintaining strong client partnerships intact. The major deliverables of the role include keeping track of the portfolio for specific buckets within the assigned area, controlling delinquency on a bucket-wise and DPD wise basis, and focusing on non-starters. The role also involves providing efficient customer service related to collection issues, processing customer refunds, handling account adjustments, small balance write-offs, customer reconciliations, and processing credit memos when necessary. Moreover, the job requires ensuring that customer files are updated with relevant information, including recording times and dates of customer contact and details of information provided to customers regarding their debts. The role also involves tracing defaulters and assets in coordination with the agency's tracing team and recommending appropriate remedial actions. Identifying defaulting accounts, investigating reasons for default, and maintaining a healthy relationship with customers are crucial aspects of the job. In cases where necessary, the role may involve enlisting the support of sales and senior management to accelerate the collection process, including assisting the collection manager in repossessing assets and seeking legal and police support as required. Furthermore, ensuring compliance with all audit and regulatory bodies, as well as adherence to company policies and procedures, is essential. The educational qualification required for this role is a Graduate degree.,

You will play a crucial role in driving the collection process for receivables from various sources with the objective of reducing the total outstanding amount and the associated average number of days. Your primary focus will be on maintaining client partnerships while effectively managing delinquency. Your responsibilities will include: - Monitoring the portfolio for specific buckets within your assigned area to control delinquency, both bucket-wise and Days Past Due (DPD) wise, with a special emphasis on non-starters. - Keeping customer files updated by documenting all contact times and dates, as well as the information provided to customers regarding their debt. - Collaborating with the agency's tracing team to locate defaulters and assets, and recommending appropriate actions. - Investigating reasons for default in defaulting accounts while striving to sustain a positive relationship with customers. - Engaging sales and senior management as needed to expedite the collection process, which may involve supporting the collection manager in asset repossession and seeking legal and police assistance when necessary. - Ensuring strict adherence to all Audit, National Housing Bank (NHB), and Internal Rating Based (IRB) regulations, as well as company policies and procedures. Qualifications required for this role include a Graduate degree, with preference given to candidates with Masters or Postgraduate qualifications.,

The primary goal of this position is to oversee the collection process of receivables from various sources in order to decrease the total outstanding amount and the average number of days while also striving to uphold positive client relationships. Key responsibilities include: - Monitoring the specific portfolio buckets within the designated area to manage delinquency levels, both bucket-wise and based on Days Past Due (DPD), with a focus on non-starters. - Updating customer files with the details of all interactions, including the times and dates of contact, as well as information provided to customers regarding their debts. - Collaborating with the agency's tracing team to locate defaulters and assets, and recommending appropriate actions to be taken. - Identifying defaulting accounts and investigating the reasons for default, while actively working to maintain a positive rapport with customers. - Engaging sales and senior management support when necessary to expedite the collection process, which may involve assisting the collection manager in asset repossession and seeking legal or police assistance as needed. - Ensuring adherence to all Audit, NHB, IRB regulations, as well as the company's internal policies and procedures. Qualifications required for this role include a Graduate degree, with preference given to candidates holding a Masters or Postgraduate qualification.,

We are looking for a motivated and experienced Team Lead to manage our international voice process focused on banking products such as credit cards, loans, and lending. Required Candidate profile Prior experience 8-10 years in team handling with an international voice process in banking knowledge of credit card, loan, or lending processes is preferred share cv:snehal@peshr.com 9137306440 Perks and benefits good salary package

We are hiring a Collection Manager to lead and manage the recovery process for overdue credit card bills. Female Candidates preferred, Strong communication skills are preferred. For details- 9518706295

We are seeking for an International BPO-Permanent position - Team Leader Collections . The job involves *Team handling *onboarding & training *soft collection *Quality audits *clients and internal stakeholders *onboarding & training *US Process Required Candidate profile Ready to work in US timings 5 days working Exp-5+yrs Leadership skills -Handled team size of 5+ Good in verbal & written & presentation send cv: yash@peshr.com/7387026701 Perks and benefits Best in Industry Good incentives Performance bonus

HIRING FOR INTERNATIONAL COLLECTION PROCESS Location - Bellandur 5 days working sat sun fixed off ( night shift) Looking for candidates with international collection OR sales exp is mandatory contact Gopika - 7411782490

Role Responsibilities: Strategize and drive collections for the assigned region, managing the portfolio. Ensure compliance with collection processes and control roll rates and recovery of overdue amounts. Develop and execute collection strategies consistent with exposure and payment delays. Design and implement compliance & controls for the collections unit in line with regulatory guidelines. Key Deliverables: Improved recovery rates and controlled bucket-wise delinquencies. Higher resolution rates across all collection buckets. Continuously improved and efficient collections processes. Daily monitoring and regular reviews of delinquent portfolios with effective location-level strategies.

Responsibilities: * Manage customer queries via phone & email * Execute collections processes with empathy & efficiency * Follow up on overdue payments * Meet KPIs related to payment recovery

We are hiring a Collection Manager to lead and manage the recovery process for overdue credit card bills. Female Candidates preferred, Strong communication skills are preferred. For details-8530014622