Say hello to possibilities. Its not everyday that you consider starting a new career challenge. Were RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We’re a $2 billion company that’s growing at 30+% annually and we’re expanding our Solutions Engineering Team to make sure we stay ahead of the competition. Responsibilities Work with engineering leaders, architects and business owners on clarifying requirements, provide feedback, offer technical solutions, provide implementation estimates. Review requirements and translate them into technical implementation – focusing on responding with output that delivers on the business value; provide product technical roadmap definition and lead development for any implementations, proof of concepts etc. Plan and coordinate work between cross-functional and geographically distributed teams to assure timely implementation and delivery to production environment Be a technical leader and a go-to person for your area, and a sounding board for other peers in other areas and teams - be an end-2-end owner of solutions implemented, actively support them from the proof of concept through production deployment Perform design, architecture and code reviews for the Engage team and continuously look for opportunities to improve and optimize code quality Architect, Design for RingCX CaaS product Provide mentorship to junior team members, become a center of competence on every part of the product you contribute to Participate in code reviews and other efforts to maximize quality of Engage products Promote and contribute to all aspects of employing automation, across all test layers and development pipelines. (from unit through functional up to and including end to end/system/solution test). Be ready to provide technical assistance and guidance to service engineering teams that answer customer requests Work in a distributed team spanning across multiple time zones Effectively communicate and collaborate on design and technology with management and other engineering teams Qualifications: Bachelor's degree in Computer Science, Engineering or a related field or equivalent, is required 15+ years in an engineering software development role building backend services, APIs Proven track record in delivery of event-driven, highly available, scalable, resilient enterprise grade commercial cloud services. Proficiency in developing Java event driven applications. Deep understanding of micro services architecture paradigm, event driven system design, distributed systems, eventual consistency principles Having good experience in CAAS/UCAAS/CC/Dialer etc. RDBMS skills: writing advanced queries, designing table structure / indexes / triggers, query optimization / query plan analysis Experience with at least one public cloud platform, preferable with AWS Familiarity with Cloud based CI/CD methodologies. Hands on experience deploying applications using Kubernetes Experience with at least one public cloud platform, preferable with AWS Experience in CCaaS domain, preferably in Dialer design and architecture Nice to have: Industry experience in UCaaS/CCaaS, Telephony and PBX domain. What we offer: Mediclaim Benefits Paid Holidays Casual/Sick Leave Privilege Leave CaRing Days Bereavement Leave Maternity Leave Paternity Leave Wellness Coaching Employee Referral Bonus Professional Development Allowances Night Shift Allowances RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life. RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™(MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
