Head of Business Operations

About Us

We’re Orbital — one of the fastest-growing sales AI startups. Based in New York City and Hyderabad, we’re building cutting-edge AI for go-to-market teams. With $4.5M in funding from Silicon Valley investors, Orbital is a platform that helps sales teams sell 10x faster to SMBs using AI agents. Today, we’re trusted by Fortune 100 companies and startups alike.

Orbital was originally founded in 2022 by Ani Kunaparaju and Riley Soward, who split their time between New York City and Hyderabad. We have a fun, in-person culture, and a rapidly growing team around the world.

About the Role

We're looking for a detail-oriented and reliable Operations & Administrative Coordinator to support core back-office functions. You’ll own key workflows across finance, customer invoicing, travel booking, compliance, and internal operations. This is a hands-on role ideal for someone who thrives in structured work, loves documentation, and wants to be the backbone of a fast-moving business.

Responsibilities

General Operations

• Own and improve recurring internal workflows: onboarding, asset tracking, document filing
• Create clear documentation for repeatable tasks to ensure consistency and continuity
• Support ad hoc administrative and operational projects as needed
• Maintain internal tools and permissioning (e.g., Notion, Slack, Zoom, GSuite)

Travel & Logistics

• Book domestic and international travel for employees (flights, hotels, transport)
• Manage logistics for team offsites, conferences, or customer meetings

Finance & Invoicing

• Handle vendor invoices, expense reimbursements, and internal expense approvals
• Support monthly bookkeeping by tagging transactions and maintaining documentation
• Liaise with external accounting teams to support monthly close and reporting

Compliance & Documentation

• Maintain compliance calendars and policies (e.g., SOC 2, insurance renewals, business licenses)
• Manage vendor agreements, NDAs, and data processing addendums
  

Requirements

• 2–4 years experience in operations, finance coordination, or administrative support
• Strong organizational skills and attention to detail
• Comfortable working with spreadsheets and documentation tools (Google Sheets, Notion, etc.)
• Proactive, trustworthy, and able to handle confidential information with care
• Excellent communication skills — both internally and with customers/vendors
  

Bonus Points for:

• Hands-on experience with invoicing, receivables, or billing software (e.g., QuickBooks, Stripe, Chargebee)
• Experience supporting compliance programs (SOC 2, GDPR, HIPAA, etc.)
• Familiarity with CRM and billing integrations (e.g., HubSpot, Salesforce, Zapier)
• Background working in a startup, B2B SaaS, or fast-growing environment
  

What You'll Get

• A central role in keeping the business running smoothly
• A high-trust environment with ownership over your domain
• Fast-paced, high-energy startup environment
• Free meals and drinks at the office
• Top-of-the-line health insurance

If you’re excited about building AI-powered products