Head of Business / General Manager - Growth & Ops

About the Job

We’re hiring a Head of Business & Growth to drive daily execution across our brokerage, property management, and marketing verticals. This is a cross-functional leadership role where you’ll own outcomes, team performance, and on-ground discipline - while collaborating closely with HR & Finance.

About Our Team And What We'll Build Together

The co-founders were introduced over their bonded fascination with real estate and how inefficient the rental and sale process is in India, even in 2024. We want to allow people to rent, sell, buy and finance their home in hours, not days.

We are disrupting the $300 bn real estate sector in India, with our end to end fin-tech enabled marketplace, where we allow home buyers and renters to complete their entire journey end to end on our platform: search, visit, discover, finance all on one digital platform assisted by our best in class agents.

The world’s foremost fin-tech investors and India’s largest developers believe in us. Our backers include, QED Investors, White Venture Capital, Whiteboard Capital, Singularity VC, Lodha Group, Prestige Group, Godrej Group, Harsh Jain (Founder of Dream11), Kunal Shah (Founder of FreeCharge), Ramakant Sharma (Founder of LivSpace) and many others.

Here's a Bit More About What We're Looking For Job responsibilities include,

but are not limited to:

1. Sales & Brokerage Ops (Rental / Resale / Primary sales)

a. Daily performance across our rental & sale verticals

b. Manage a team of 20–30 real estate agents and zone leaders

c. Monitor visit scheduling, lead conversion, and funnel efficiency

d. Standardize & enforce sales playbooks and agent-wise KPIs

2. Property Management Ops

a. Coordinate onboarding, maintenance, and SLA across managed properties

b. Improve owner/tenant NPS with clear TATs

c. Audit and optimize operational workflows

3. Growth

a. Oversee performance marketing, content, and offline demand-gen

b. Track CPLs, ROIs, and lead quality across channels

c. Ensure marketing and sales function as one unit - not silos

4. Inter-departmental Coordination

a. Work with HR team to hire, train, and retain on-ground & marketing talent

b. Work with Finance team to manage payouts, incentives, budgets, and forecasting

What will set this person apart:

1. 5-9 years of experience in Growth, Business Ops, or P&L ownership roles

2. Experience leading cross-functional teams across Sales, Ops, and Marketing

3. Ability to balance strategy with execution - you can run weekly reviews and ride along with field agents

4. Strong command over CRM, dashboards, and funnel metrics

5. Bias toward clarity, urgency, and systems thinking

6. Bonus: Background in real estate, logistics, mobility, or field-heavy startups

Why our employees love working here

We are mission driven and values driven:

Our mission is to make renting or leasing a home so frictionless, seamless and enjoyable that both tenants and owners wonder how they ever lived in a world without us.

Our vision is to build a multi-product eco system that serves the end to end financial, transactional and social needs of any individual’s real estate lifecycle.

Our operating principles:

1. Be comfortable with discomfort

Re-shaping a $100 bn industry requires us to constantly push ourselves beyond our comfort zone and have difficult, transparent conversations with our colleagues. This is the only way for us to grow personally and professionally and we have no qualms about how unnerving this can be.

2. Velocity

First We believe in shipping and experimentation first, analysis later. The greatest failure is not failure itself but not having the courage to experience failure quickly, learning from it and moving on.

3. Always be 20% dissatisfied

Benefits

● 24 days of paid leaves

● Incentives based on an Internal Profit Margin Ladder

● Flexibility for remote work on a case by case basis

● Comprehensive insurance plans (from Plum) and commuter benefits

● Rewards for every work anniversary

● One month paid sabbatical after your five year anniversary as a full-time employee

We support our parents at all points on their journey:

● 3 months of paid maternal leave

● 1 week of paid parental leave (paternal)

● Bereavement leave for pregnancy loss

We have a vibrant, collaborative, and supportive culture (we celebrate and have fun!):

● Monthly company updates led by our executive team

● Employee Resource Groups

● Annual employee award ceremony to celebrate individual accomplishments

● Numerous culture events that enable our workforce, in the office and remote, to connect and have fun