Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Summary : - As a Continuous Improvement Manager, you will play a critical role in driving and managing organizational change initiatives aimed at improving efficiency, effectiveness, and overall performance. You will work closely with cross-functional teams to develop and implement. Continuous Improvement strategies, processes, and technologies to meet the organization's objectives. Your role will require strong leadership, project management, analytical, and communication skills.
Key Responsibilities : -
- Continuous Improvement Strategy Development’s Collaborate with senior leadership to define Continuous Improvement goals and objectives.
- Conduct thorough analysis of existing processes, systems, and organizational structures to identify areas for improvement.
- Develop comprehensive Continuous Improvement strategies and roadmaps.
- Lead and oversee Continuous Improvement projects from initiation to completion, ensuring there are delivered on time and within budget.
- Define project scopes, objectives, and resource requirements.
- Monitor and report on project progress and key performance indicators (KPIs).
- Develop and execute change management plans to ensure successful adoption of new processes, technologies, and cultural shifts.
- Identify potential risks and obstacles to change and develop mitigation strategies.
- Engage and communicate with stakeholders at all levels of the organization.
- Data Analysis and Reporting:
- Collect and analyze data to measure the impact of Continuous Improvement initiatives.
- Generate reports and dashboards to track key performance metrics and provide insights to leadership.
- Use data-driven insights to make informed decisions and adjustments to Continuous Improvement strategies.
- Collaboration and Leadership: Build and lead cross-functional teams responsible for implementing Continuous Improvement projects.
- Foster a collaborative and innovative culture within the organization.
- Lead by example and inspire others to embrace change and continuous improvement.
- Stay informed about industry trends, best practices, and emerging technologies related to Continuous Improvement.
- Identify opportunities for ongoing improvements and optimizations
Qualifications
- B.Com/M.Com/MBA – Finance
- Black Belt Trained & Tested OR Certified .
Additional Information
- FNA – Either Tower – GL/AP/AR
- Role: - IC Role
- Shifts: - UK shifts –Monday to Friday