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14.0 - 24.0 years
45 - 55 Lacs
Hyderabad
Work from Office
Experience 14+ Yrs in SCM domain areas of Sourcing & Procurement BPO/GBS service industry experience - preferred Skills and Experience Required Knowledge of Quality Monitoring process and system Experience in Building Quality programs independently within Supply chain function Experience in Conceiving, developing and deploying Customized Quality management programs Good knowledge in MS-Office (excel etc.) Knowledge and ability to use data in order to generate, analyze and present information and insight Preferred Certifications in Six Sigma. Quality management Certification from Recognized Institutions Good Communication and analytical skills Roles & Responsibilities Lead Quality Assurance and Quality functions, ensuring compliance with global regulatory standards. Develop Strong governance Structure and operational mechanisms to embed quality as part of the BAU deliverables. Develop Quality as a Service Enablement area supporting seamless operations. Manage CAPA processes and statistical training for team members. Develop and maintain quality systems supporting design, production, testing, and regulatory compliance Support and lead internal, customer audits. Guide root cause investigations and resolution of quality issue Monitor transactional process quality and provide feedback for Procurement and Sourcing business processes Perform quality checks and provide feedback to the buyers/ analysts/ Senior buyers by maintaining quality standards as per quality plan Client satisfaction/ dissatisfaction measurement & analysis through independent surveys. Continuous Improvement: Ability to engage in quality orientation for sustained continuous improvement in processes and systems
Posted 3 months ago
5.0 - 7.0 years
35 - 40 Lacs
Mohali
Work from Office
Skills Required : Six Sigma Green Belt Certified, metrics, Governance, Partner Management Education/Qualification : Graduate
Posted 3 months ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Microland Limited is looking for Associate Lead - Operations Excellence to join our dynamic team and embark on a rewarding career journey. As an Operations Excellence associate lead, you will be responsible for leading and implementing continuous improvement initiatives to enhance operational efficiency, quality, and overall performance within the organization. You will collaborate with cross - functional teams to identify areas for improvement, develop strategies, and drive execution to achieve operational excellence. Key Responsibilities : Continuous Improvement : Lead the identification of process improvement opportunities across various operational functions. Conduct thorough analyses to identify root causes of inefficiencies, defects, or bottlenecks. Develop and implement improvement plans to optimize processes and workflows. Drive a culture of continuous improvement by fostering collaboration and knowledge sharing among team members. Operational Excellence Strategy : Develop and execute a comprehensive operational excellence strategy aligned with organizational goals and objectives. Define key performance indicators (KPIs) to measure progress and success in achieving operational excellence. Establish benchmarks and targets for performance improvement initiatives. Cross - Functional Collaboration : Collaborate with cross - functional teams, including operations, quality assurance, supply chain, and engineering, to implement improvement initiatives. Facilitate communication and collaboration among team members to ensure alignment and synergy in achieving operational goals. Change Management : Lead change management efforts associated with process improvements, including training, communication, and stakeholder engagement. Overcome resistance to change by effectively communicating the benefits and rationale behind improvement initiatives. Data Analysis and Reporting : Utilize data analysis tools and techniques to gather, analyze, and interpret performance data. Generate regular reports and dashboards to track progress against KPIs and provide insights for decision - making. Best Practices and Standards : Stay abreast of industry best practices, trends, and emerging technologies related to operational excellence. Implement best practices and standards to drive efficiency, quality, and innovation in operations. Project Management : Manage projects related to operational excellence, including planning, execution, monitoring, and reporting. Ensure projects are completed on time, within budget, and in accordance with quality standards.
Posted 3 months ago
5.0 - 7.0 years
7 - 9 Lacs
Bengaluru
Work from Office
Microland Limited is looking for Lead - Operations Excellence to join our dynamic team and embark on a rewarding career journey. Key Responsibilities : Continuous Improvement : Lead the identification of process improvement opportunities across various operational functions. Conduct thorough analyses to identify root causes of inefficiencies, defects, or bottlenecks. Develop and implement improvement plans to optimize processes and workflows. Drive a culture of continuous improvement by fostering collaboration and knowledge sharing among team members. Operational Excellence Strategy : Develop and execute a comprehensive operational excellence strategy aligned with organizational goals and objectives. Define key performance indicators (KPIs) to measure progress and success in achieving operational excellence. Establish benchmarks and targets for performance improvement initiatives. Cross - Functional Collaboration : Collaborate with cross - functional teams, including operations, quality assurance, supply chain, and engineering, to implement improvement initiatives. Facilitate communication and collaboration among team members to ensure alignment and synergy in achieving operational goals. Change Management : Lead change management efforts associated with process improvements, including training, communication, and stakeholder engagement. Overcome resistance to change by effectively communicating the benefits and rationale behind improvement initiatives. Data Analysis and Reporting : Utilize data analysis tools and techniques to gather, analyze, and interpret performance data. Generate regular reports and dashboards to track progress against KPIs and provide insights for decision - making. Best Practices and Standards : Stay abreast of industry best practices, trends, and emerging technologies related to operational excellence. Implement best practices and standards to drive efficiency, quality, and innovation in operations. Project Management : Manage projects related to operational excellence, including planning, execution, monitoring, and reporting. Ensure projects are completed on time, within budget, and in accordance with quality standards.
Posted 3 months ago
6.0 - 11.0 years
18 - 22 Lacs
Bengaluru
Work from Office
Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Job Title: Consultant, Transformation (Manager level) Techno - functional role Mode of Work - Work from office Job Location: Manyata Tech Park, Near Hebbal - Bangalore Relevant Experience: 5+ years of relevant exp in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Total experience of 8 to 10yrs, with 5+yrs of relevant experience in Digital Transformation domain. Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms Plz note: Your candidature will be assessed based on your skills, experience, and the interview panels evaluation of your suitability for the appropriate role level.
Posted 3 months ago
13.0 - 20.0 years
27 - 32 Lacs
Gurugram
Work from Office
Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Sr. Manager / Group Leader, Digital Transformation (Techno - functional ) Individual contributor role Mode of Work - Work from office Job Location: Gurgaon Relevant Experience: 9+ years of relevant exp in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Good to have strong experience in Retail Banking (Customer experience improvement) or in credit card business. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Total Experience of 13+yrs and 8-9 yrs of relevant experience in Digital Transformation domain. Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms
Posted 3 months ago
2.0 - 6.0 years
12 - 14 Lacs
Vadodara
Work from Office
Highly motivated candidate with 2-3 years’ exp with continuous improvement and/or data analysis, From in (IT) service industry Primarily responsible for collecting and analyzing data to identify root causes of process variation and inefficiecy. SSGB Required Candidate profile Confident in leading Lean/Six Sigma training sessions independently on a periodic basis Engage in data collection and experiment execution to support Black Belt Projects
Posted 3 months ago
11.0 - 14.0 years
12 - 17 Lacs
Pune
Work from Office
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Supply Chain Planning Job Sub Function: Demand Planning Job Category: People Leader All Job Posting Locations: Pune, Maharashtra, India Job Description: Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products and services to advance the health and well-being of people. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity. At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale and experience to reimagine the way healthcare is delivered and help people live longer, healthier lives. In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopedics, vision and interventional solutions with the big ideas of others to design and deliver physician and patient-centric products and solutions. As pioneers in medical devices, we continually focus on elevating the standard of care working to expand patient access, improve outcomes, reduce health system costs and drive value. We create smart, people-centered healthcare to help the patients we serve recover faster and live longer and more vibrantly. Job Description: Johnson & Johnson Medical is recruiting for a Regional Planning Manager, located in Pune. The Regional Planner, ASPAC is responsible for carrying out regional demand & deployment planning processes for Medical business in the region. This individual will work in close collaboration with global plan and country/cluster supply chain teams to ensure attainment of aligned business goals and objectives. This position will be responsible for providing statistical forecast input, coordinating demand -supply handover with clusters Supply Chain teams, ensuring timely product and instrument availability by coordinating with global Plan team and weekly /monthly customer service updates. Key Responsibilities: The Planner is responsible for carrying out the demand & deployment planning for Medical business in ASPAC region. The position is responsible to:- -Provide statistical forecast input for country/cluster demand planning process and manage business forecasts over 12/24 months horizon for strategic planning and manufacturing / capacity planning. -Coordinate and Lead demand-supply handover with country/cluster plan teams. -Aggregate country/cluster demand to create regional demand overview and analyze business/financial plans (BP/FP) and demand plans (DP) gaps -Coordinate with Global Plan for timely product availability/service levels in the countries and communicate availability information on a weekly basis. -Ensure business continuity by managing the supply disruptions and demand surges by ensuring timely escalation for significant supply disruptions. -Manage the inventory and inventory health targets (slow and obsolete inventory). -Operate and coordinates the entire Network Planning process to ensure the product availability for the franchise-country -Run MRP, raise POs and Planning Parameter review for ensuring product availability for franchise-country -Support product portfolio optimization, asset reconfiguration projects, which has potential impact on product availability and business continuity in the region -Operates ERP and Advanced Planning Systems and Tools Qualifications - External Education: Essential: - Bachelors degree Desirable: - Master in Business Administration - Green Belt six-sigma certification - APICS Certification Knowledge - 3+ years of relevant experience - Experienced ERP & Planning Systems user - Supply chain experience in medical device or pharmaceutical industry. Skills - Fundamentals of Supply Chain - Strong analytical skills and an aptitude for planning. - Ability to use advance statistical techniques - Accuracy with attention to detail - Ability to collaborate with virtual teams
Posted 3 months ago
3.0 - 7.0 years
4 - 8 Lacs
Mumbai
Work from Office
Job Description: Essential Job Functions: Conduct quality control and assurance activities, including inspections and testing, to ensure product compliance with established standards and procedures. Analyze quality data and metrics to identify areas for improvement and make recommendations. Participate in the development and update of quality standards and documentation. Provide guidance and support to junior quality analysts and technicians. Collaborate with cross-functional teams to implement corrective and preventive actions. Assist in root cause analysis and investigations of non-conformities. Maintain and update quality records and reports. Monitor the implementation of quality assurance procedures and policies. Basic Qualifications: Bachelors degree in a relevant field or equivalent combination of education and experience Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role Proven experience in security, risk, and compliance Proficiencies in quality assurance and risk management Continuous learner that stays abreast with industry knowledge and technology Other Qualifications: Advanced degree in a relevant field a plus Professional certifications in quality management or related areas, such as Six Sigma Black Belt, Green Belt, or Certified Quality Manager (CQM) a plus Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Posted 3 months ago
5.0 - 10.0 years
15 - 20 Lacs
Pune
Work from Office
There are two key components to the role. The role has responsibility for the Pune Planning Centre Operations India SV Demand Planning. Pune Vision Plan Site Leader The Plan Leader for Pune Site is responsible for all the Plan team members at the site overall operations of the Pune Site which supports both the Global Plan Team the APAC Plan team. The site leader is responsible for ensuring the Pune site delivers all its Service Level agreements (SLA s) to its key stakeholders ie Global Plan, APAC VC APAC SV Plan team. The site leader will work closely with the key stakeholders the Pune team to drive continuous improvement of the work processes and to drive maturity simplification of the e2e processes. The site leader will also shape drive execution of the strategic Vision Plan roadmap for the Pune Vision Planning Centre. The Vision Plan Site leader will also represent the Vision Plan team in the overall Pune GCC leadership Team and leverage/share learnings with the broader Med Tech teams at the facility. India SV Demand Planning Lead India SV in one of the fastest growing markets for APAC SV also one of the top markets for SV globally. The India SV Demand Planning Lead is accountable for leading and improving the demand planning and IBP processes for India SV by reducing forecast error, optimizing inventory utilization and influencing the cross-functional partnership. The India SV Demand Planning Lead will work closely with the India Commercial, Finance and Deliver organizations to drive IBP maturity, increase forecast accuracy, and orchestration of unconstrained demand conversations, including events such as promotions, NPI launches and Product discontinuations. The India SV Demand Planning Lead will ensure that the established forecasting process is we'll defined and that the Demand forecast is generated, reviewe'd and validated to enable visibility to product supply requirements. Duties Responsibilities Job Scope The role will cover all aspects of Demand Planning , Integrated Business Planning Master Data Maintenance including Driving IBP maturity Market and Regional Forecasting and Demand Shaping (Demand Reviews) Statistical Forecasting leveraging Data Analytics Short and medium-term Planning (1-24b months) Integration of Financial forecasting with IBP Scenario Planning Inventory Optimization Regional Planning Metrics and Analytics Implementation of Best Practices and tools @ Pune Planning Service Centre Driving excellence in Global Master Data Maintenance in OMP Ownership of the overall forecast upload process for the APAC Region Oversight of all the Vision Plan operations at Pune facility ensure delivery of the aligned SLA Main Duties Responsibilities Collaborate with Regional and Global SC partners to improve overall IBP process, supporting PMR, Exec IBP and connection with Financial forecasting. Support Reporting Data Analytics for Key KPI s (MAPE, BIAS, NTS $, etc) to Regional and Global management from Pune Service Centre Develop and maintain analytics to support continuous improvement (ie trends, forecast ability, Forecast Value Add), developing new and ad hoc reports as required. Continuously suggest and lead improvements to increase efficiency and effectiveness of processes. Create and maintain documentation and standard operating procedures for all processes at Pune facility Responsible for the development of the Team members at Talent at the Pune Vision facility and to build a High Performance team Facilitate India Market Demand Reviews with the cross-functional teams and ensure forecast accuracy through shared commercial/ supply chain accountability. Translate India market intelligence, customer forecast, promotional activity, seasonality and other internal or external factors that impact demand into the forecast projections. Design and generate monthly analysis of demand, providing visibility to trends and anomalies to share with key stakeholders to enable better informed decisions. Identify opportunities to effectively shape demand to influence service and / or cost (ie inventory). Act as a central point of contact for for India Demand, Supply, or Service related concerns. Education and Experience Essential: University Bachelors Degree in Engineering, Operations, Supply Chain, Marketing, Finance or equivalent. MBA in Engineering, business or equivalent is preferred Experience with ERP (SAP, APO, SNP, JDA, etc) Advanced Planning Systems Min 8 years of business experience with 5 years of experience in Demand, Supply, or Manufacturing Planning, IBP, and/ or Forecasting Experience, Medical device or Consumer industry preferred Desirable: Planning Certification (APICS/ IBF) Green Belt Six Sigma Certification. Experience in driving leading IBP maturity People Management experience Prior experience in Data Analytics Familiarity with relevant legislation - eg Import/ Export legislation, GMP, ISO requirements Skills Excellent Business acumen ability to partner with commercial team to drive change Strong communication skills with the ability to make the complex clear in both written oral forms. Ability to build strong collaborative teams and relationships, leading cross functional/ virtual teams Strong Persuading and influencing skills Self-directed and ability to work with limited supervision Ability to influence Director VP Levels within the organization and in a matrix environment. Good understanding of e2e Supply chain operations, lean, Value Stream with technical mastery in Planning In-depth knowledge of analysis and problem solving techniques. Strong understanding of financial valuation Strong analytically skills and statistics Location This role will be based in the Med Tech GCC facility at Pune, India Role may require approx. 10-15% travel
Posted 3 months ago
5.0 - 7.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Job Title: Continuous Improvement Program Manager Location: ASIA Job Type: Full-Time Department: Secure Power Division CS&Q Reports To: Director of Quality Strategy Deployment & Transformation Overall, Purpose The Continuous Improvement Program Manager is responsible for leading and managing the organization s continuous improvement initiatives. This role involves developing, implementing, and overseeing programs and projects aimed at enhancing efficiency, reducing waste, improving quality, and driving overall organizational performance. The manager will work collaboratively with various departments and stakeholders to foster a culture of continuous improvement and ensure that improvement efforts are aligned with strategic goals. Key Responsibilities Strategy Development: Develop and implement a comprehensive continuous improvement strategy and framework aligned with organizational goals. Opportunity Identification: Identify and prioritize improvement opportunities through data analysis, process mapping, and stakeholder feedback. Project Leadership: Lead and facilitate continuous improvement projects using methodologies such as Lean, Six Sigma, Kaizen, and other relevant tools. Team Management: Manage project teams, defining project scope, developing timelines, and ensuring projects are delivered on time and within budget. Training & Coaching: Provide training and coaching to employees at all levels on continuous improvement principles, methodologies, and tools. Performance Monitoring: Establish and track key performance indicators (KPIs) to measure the impact and effectiveness of improvement initiatives. Standardization: Develop and maintain standardized processes, documentation, and best practices. Communication Facilitation: Facilitate communication and collaboration across departments to ensure buy-in and support for improvement efforts. Trend Monitoring: Monitor industry trends and best practices in continuous improvement and recommend adoption where appropriate. Reporting: Report on the progress and outcomes of continuous improvement programs to senior management. Culture Promotion: Foster a culture of continuous improvement and empower employees to identify and implement enhancements. Competencies Technical/Functional Competencies Continuous Improvement Methodologies: Proven expertise in Lean, Six Sigma (Green Belt or Black Belt certification preferred), Kaizen, Value Stream Mapping, and Root Cause Analysis. Project Management Skills: Strong ability to plan, organize, execute, and monitor projects. Familiarity with project management software is a plus. Data Analysis: Ability to collect, analyze, and interpret data to identify trends and make data-driven decisions. Process Mapping: Skill in visually representing processes (e.g., SIPOC, value stream maps) and identifying areas for optimization. Change Management: Understanding of change management principles to effectively support organizational initiatives. Performance Measurement: Ability to define relevant KPIs and develop systems for tracking performance improvements. Training Skills: Ability to design and deliver effective training programs on continuous improvement methodologies. Problem-Solving: Strong analytical skills for identifying root causes and implementing effective solutions. Soft/Behavioral Competencies Leadership: Ability to lead and motivate cross-functional teams and influence stakeholders. Communication: Excellent verbal and written communication skills to articulate ideas and present findings. Collaboration: Ability to work effectively with diverse teams and build strong working relationships. Strategic Thinking: Capacity to align continuous improvement initiatives with organizational strategy. Results-Oriented: Focus on achieving measurable results and driving performance improvements. Adaptability: Ability to adjust to changing priorities in a dynamic environment. Initiative: Identifying opportunities for improvement and taking independent action. Coaching: Ability to guide and develop others in continuous improvement principles. Customer Focus: Understanding of internal and external customer needs to enhance customer value. Experience Needed 5-7+ years of progressive experience in continuous improvement roles with increasing responsibility. Proven experience leading and managing continuous improvement projects with measurable results. Practical experience applying Lean and/or Six Sigma methodologies. Experience in developing and delivering training on continuous improvement concepts. Demonstrated success in cross-functional collaboration. Experience in change management and implementing organizational changes. Industry-specific experience is beneficial, depending on the organizations sector. Familiarity with project management software is a plus. Educational Background A Bachelors degree in Engineering, Business Administration, Operations Management, or a related field is typically required. Lean Six Sigma certification (Green Belt or Black Belt) is highly desirable. Project Management Professional (PMP) certification is an advantage.
Posted 3 months ago
2.0 - 4.0 years
4 - 6 Lacs
Pune
Work from Office
Help build and capture new market opportunities through effective QA deployment and partnerships while ensuring strategic value to the business Identify opportunities through lean six sigma analytics and RPA to drive client efficiencies lead a team of QA Managers in meeting contractual commitments for transactional quality Managing all aspects of the projects - identifying solutioning developing and execution and ensuring the successful achievement of timelines and budgets Creating various approaches negotiating and fostering relationships with internal and external partners Developing new business approaches and technologies across departments and clients Create business cases make recommendations regarding benefits financials risks contractual requirements and the long-term sustainability of initiatives Complex change management through collaborating and influencing Skills required -Lean Six Sigma Green Belt Black Belt certification Exposure to Robotic Process Automation RPA in BPO ITES environment Business acumen and strong result orientation Excellent communication and project management skills Ability to create powerful presentations and business cases Strong stake holder and relationship management skills and dealing with senior executives Previous experience in leading continuous improvement initiatives projects Highly self-motivated proactive and eager to develop new capabilities in evolving role
Posted 3 months ago
6.0 - 11.0 years
6 - 11 Lacs
Chennai
Work from Office
Key Responsibilities: Planning : Understand manufacturing requirements from clients and engineers. Develop a preliminary delivery schedule and plan staffing requirements. Create and manage orders on ERP and internal systems. Notify internal teams and external vendors of orders and requirements. Procurement: Gather and review Bills of Materials (BoM) to ensure they are up-to-date and approved. Collaborate with Anora's Electrical and Mechanical Procurement Teams to place orders. Track orders and provide weekly updates to clients. Scheduling: Enter all build tasks into the Anora ERP system. Coordinate with Tech Leads to assign tasks and estimate delivery dates. Build & Assembly: Ensure that all procured items are available for the assembly team on time. Maintain daily updates in the ERP system to track progress. Quality Control (QC): Collaborate with the engineering team to establish and refine detailed QC plans. Train operators on QC processes and ensure compliance. Automated QC procedures with support from engineering. Shipping: Provide advance shipment notifications to the logistics team. Target a 2-day window for packaging and shipment. Notify customers and factories regarding shipment information. Monitoring and Optimization: Track build and assembly processes via the ERP system. Identify and address bottlenecks in sub-task deliverables. Review, optimize, and standardize QC procedures. Produce project status updates 2-3 times a week for clients. Qualifications: Educational Background: Bachelor's degree in operations management, Industrial Engineering, or a related field. Experience: Minimum of 5 years of experience in operations management, preferably in a manufacturing environment. Proven track record in managing procurement, scheduling, build & assembly, QC, and shipping processes. Skills: Strong understanding of ERP systems and manufacturing processes. Excellent organizational, analytical, and problem-solving skills. Effective communication and teamwork abilities. Ability to work under pressure and manage multiple tasks simultaneously. Why Join Anora: Be part of a global leader in electronic test and manufacturing solutions. Work in a dynamic and rapidly growing environment with ample opportunities for career growth. Competitive salary and benefits package. Contribute to innovative projects in the semiconductor industry. -- Job Description: Anora is seeking a dedicated and experienced Operations Manager to oversee and streamline our manufacturing operations in Chennai. The Operations Manager will be responsible for managing the planning, procurement, scheduling, build & assembly, quality control (QC), and shipping processes. This role requires collaboration with various internal teams and external vendors to ensure smooth and efficient operations, adherence to quality standards, and timely delivery of products. Preferred candidate profile: Diversity: Male candidates Qualification: MBA/PG Contact: 9600021481- Ms. Shakthi Thanks & Regards, Shakthi | Human Resource, Anora Instrumentation Pvt. Ltd.
Posted 3 months ago
13.0 - 15.0 years
40 - 45 Lacs
Hyderabad
Work from Office
Overview This role is in the newly formed Process Excellence & Transformation function in PepsiCos Strategy & Transformation team focused on driving Process Excellence for prioritized initiatives for Procure To Pay Business Processes. The objective of the role is to lead process diagnostics and re-engineering to deliver business impact through operations excellence, standardization and automation initiatives across markets including those supported by our global Capability Centers. The role will support end-to-end process transformation roadmaps as well as specific transformation teams to identify continuous improvement opportunities to deliver business value and enhance customer experience. Initiatives will include driving and mentoring Lean Six Sigma projects, process modelling, process mining diagnostics, process automations and statistical analysis for performance variation and benchmarking to enable operations teams and business stakeholders to meet their goals. He / She will operate as internal consultants, working with cross-functional and global teams on multiple projects. They will be expected to have great presentation skills and ability to influence change with senior stakeholders, functional experts, and delivery teams. They may also be required to conduct Lean Six Sigma Kaizen sessions, facilitate Value Stream Mapping and Design Thinking sessions. They will need to work closely with Hyper Automation teams and be adept in Agile and Scrum methodologies. The role will report to senior leaders in the Process Excellence & Transformation team. Responsibilities As well as the above mandatory requirements, we are also looking for candidates with below-differentiating skills, let us know if you have them, to put your profile on top: Business Process Management and process conformance analysis using process modeling. Process Mining, value enablement, and roadmap execution. Task Mining, opportunity identification for standardization and automation Agile project management to support hyper-automation projects. Experience in AI ML projects to drive process analytics and support business outcomes. Experience in change management to ensure project implementation and adoption Qualifications Experienced in leveraging Task Mining and Process Mining platforms Overall, 13 to 15 years of experience with at least 5+ years experience in quality / Black belt role; Possesses a Lean Six Sigma Black Belt Qualification - preferred Track record of delivering business improvement projects at Black Belt Level Must have mentored Green Belt Lean projects Experience working with and influencing senior stakeholders Ability to lead cross-functional projects. Working with tight deadlines.
Posted 3 months ago
7.0 - 9.0 years
6 - 10 Lacs
Pune
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This job involved leading a team whose primary role involved in supporting the data entry updates/ gathering required information / documents to support claim finalization. As part of the role the teams review images and documentation received with regards on the claims and as per guidelines update the information into the system and perform follow ups with vendor for the required information. Managing tasks and workflows in accordance to set standards and ensuring necessary claims processing guidelines are being adhered to through the process. Handling new hire training and transitions for the scope of services. Will need to have a high interest in driving domain certification and effectively collaborate with our Learning and Development partners to execute on industry certifications and training programs. Monitoring the KPI health of the business. Interact with stateside partners and provide necessary reporting across people and process KPI s. Lead teams of high performing individuals, execute on actions and initiatives in line with organization culture. Collaborate across multiple cross functional teams (not limited to Technology, Hiring, Training, Quality). Develop talent and create an environment of trust and motivation in which team can thrive and drive results. Key Responsibilities Ensure knowledge upkeep of the team and adherence to standards and KPI s Proactively identify challenges from a delivery/operational perspective and build out recovery action plans Drive Transformation outcomes through digital and operational levers Fair practices to manage tasks and have a Claims ownership mindset Ensure team adhering to processing guidelines and maintaining the necessary accuracy Retention of talent is key and ensure all EWS procedures and stability reporting is in place Participate in Transition related calls and share relevant updates with regards to the team (Knowledge Transfer/Training Progress Updates/Health review of team) Review Inspire and Barometer survey outcomes and build actionable plans to sustain targets Optimum resource utilization across the team and actively manage the demand/capacity basis volume inflow Conduct process trainings / refresher trainings / Feedback sessions across the team Walk the Talk by leading the way with Continuous improvement best practices - rigor with daily huddles, performance/ knowledge management, build resiliency through training etc. Initiate Ideation sessions and identify problem areas across the process lifecycle Deliver operational efficiencies through defined levers Arrange and attend business meetings (in-person/virtually) Monthly/Quarterly/Annual Performance tracking and management for people and business with necessary metric/health reporting Interact with leadership teams and raise flags on any business/financial risk that is observed in the process Mentor and guide team members through our shared purpose behaviors and leadership practices Self-grooming from a leadership and domain perspective to drive capability expansion and growth Define learning pathways for the team and effectively identify leadership/skilling needs in collaboration with HR and training partners Have strong reporting and review in place to effectively escalate issues to stakeholders/leadership Adherence to employee engagement processes (1-0-1 s, Development plan building) Supervisory Responsibilities: This job have supervisory duties Preferred Qualifications: Education and Experience Bachelor s Degree or equivalent experience 7 - 9 years of related experience in Property Claims Managed a team with at least 15+ FTE Exposure to handling voice / Backoffice Operational experience handling Claims Insurance processing Hands-on experience & knowledge about Transition and business set up External Insurance certification will be preferred Green Belt certified or Project Management Certification will be an advantage Should be Experienced with Voice process Knowledge / Skills / Abilities / Experience Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy Applies advanced skill in motivation, organization, training, coaching and facilitation of teamwork Applies advanced knowledge of MI creation, MI presentation and showcase relevant team MI team to stakeholders Applies conflict management and problem resolution skills Applies advanced knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data and advanced knowledge of problem solving and preparation of complex reports for analysis Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building Shift Time Recruiter Info Dipti Murudkar About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .
Posted 3 months ago
5.0 - 7.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Microland Limited is looking for Lead - Operations Excellence to join our dynamic team and embark on a rewarding career journey. As a Lead in Operations, you will be responsible for overseeing and managing the day- to- day activities of an operational team. Your role involves providing leadership, guidance, and support to team members, ensuring the smooth and efficient functioning of operational processes, and meeting performance targets. You will collaborate with cross- functional teams, implement process improvements, and contribute to achieving organizational goals. Key Responsibilities : Team Leadership : Lead and motivate the operational team, providing clear direction, setting performance goals, and conducting regular performance evaluations. Process Management : Oversee and optimize operational processes to improve efficiency, quality, and productivity. Performance Monitoring : Track and analyze team performance metrics, identify areas for improvement, and implement corrective actions as needed. Training and Development : Facilitate training sessions to enhance the skills and knowledge of team members, ensuring their professional growth. Quality Assurance : Ensure adherence to quality standards and compliance with operational procedures and regulations. Cross- functional Collaboration : Collaborate with other teams, such as customer support, logistics, and finance, to streamline operations and resolve any interdepartmental issues. Problem- solving : Address operational challenges and proactively identify solutions to improve processes and resolve issues. Reporting : Prepare and present regular reports on operational performance and key performance indicators to management.
Posted 3 months ago
15.0 - 20.0 years
25 - 30 Lacs
Gurugram
Hybrid
Greetings of the day ! Our reputed MNC Client is hiring for: Designation- Digital Transformation- Business Excellence Manager Location- Sec- 49, Gurugram Shift- UK Shift Working Mode: Hybrid (3 days work from office) NOTE: Should have Lean Six Sigma (Green belt or Black belt) Job Role: The RPA Transformation and Business Excellence Manager will lead the strategy, design, and implementation of Robotic Process Automation (RPA) initiatives, driving digital transformation across the organization. This role will focus on enhancing operational efficiency, delivering scalable automation solutions, and promoting business excellence practices. The ideal candidate will possess expertise in both RPA technologies and process optimization methodologies (Lean, Six Sigma), driving continuous improvement and operational innovation. Key Responsibilities: 1. RPA Strategy & Implementation: Lead the identification, design, and implementation of RPA solutions to streamline business processes and improve efficiency. Develop a comprehensive RPA strategy aligned with organizational goals, focusing on high-impact areas. Collaborate with cross-functional teams to assess automation potential across different departments. Manage end-to-end automation lifecycle, including process assessment, design, development, testing, and deployment. Ensure robust governance frameworks for RPA deployments, ensuring compliance, scalability, and security. 2. Process Optimization & Business Excellence: Utilize Lean, Six Sigma, and other continuous improvement methodologies to optimize processes prior to automation. Drive business excellence programs aimed at improving operational efficiency, cost reduction, and process effectiveness. Work with department leaders to identify and map critical business processes, ensuring a data-driven approach to RPA and process re-engineering. Foster a culture of operational excellence through training, coaching, and mentoring in continuous improvement practices. 3. Change Management & Stakeholder Engagement: Act as a key change agent for RPA adoption, ensuring alignment across stakeholders and fostering a positive transformation culture. Work closely with leadership and departmental heads to identify automation opportunities and secure buy-in for transformation projects. Communicate RPA transformation goals, progress, and success metrics to stakeholders, ensuring transparency and alignment. Lead workshops and training sessions to upskill employees on RPA tools, processes, and best practices. 4. RPA & Business Excellence Metrics: Define and track key performance indicators (KPIs) to measure the success of RPA and business excellence initiatives. Continuously monitor automated processes and ensure they meet business objectives. Provide reports on RPA performance, ROI, and business impact to senior management and stakeholders. Implement mechanisms for continuous feedback and improvement of automated processes. 5. Technology & Vendor Management: Stay up to date with the latest RPA technologies, trends, and best practices to maintain cutting-edge automation solutions. Work with RPA vendors and partners to ensure successful implementation, support, and scaling of RPA tools. Manage the relationship with external vendors and consultants engaged in RPA project 6. People Management: Manage a team of BEs, RPA experts as per organization growth and structure Qualifications & Skills: Education: Bachelors degree in business administration, Information Technology, or related field. Masters degree preferred. Experience: 8-10 years of relevant experience in business process improvement, RPA implementation, or digital transformation roles, with an overall experience of 15-18 years Proven experience with RPA tools (e.g., UiPath, Blue Prism, Automation Anywhere). Strong background in process improvement methodologies such as Lean, Six Sigma (certification is a plus). Experience managing complex transformation projects across multiple business units. Technical Skills: Familiarity with workflow automation, AI, machine learning concepts, and data analytics. Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organization. Strong project management skills, with a proven track record of delivering high- impact business transformation projects. Thanks & Regards, Gayatri Kumari Email Id- gayatri@v3staffing.in V3 Staffing Solutions India P. Ltd.
Posted 3 months ago
7.0 - 12.0 years
18 - 22 Lacs
Kolkata
Work from Office
Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant, Digital Transformation Techno - functional role Mode of Work - Work from office Job Location: Kolkata Relevant Experience: 5+ years in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms
Posted 3 months ago
10.0 - 16.0 years
20 - 30 Lacs
Gurugram
Work from Office
Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant or Sr. Consultant Digital Transformation Techno - functional role Mode of Work - Work from office Job Location: Gurgaon Relevant Experience: 5+ years in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms
Posted 3 months ago
10.0 - 16.0 years
20 - 30 Lacs
Bengaluru
Work from Office
Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant or Sr. Consultant Digital Transformation Techno - functional role Mode of Work - Work from office Job Location: Manyata Tech Park, Near Hebbal - Bangalore Relevant Experience: 5+ years in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms
Posted 3 months ago
12.0 - 15.0 years
9 - 13 Lacs
Bengaluru
Work from Office
JOB DESCRIPTION Job Title: Qualification/Validation Team Lead Job Location: Syngene International Limited, Bengaluru About Syngene : Syngene ( www.syngeneintl.com ) is an innovation-led contract research, development and manufacturing organization offering integrated scientific services from early discovery to commercial supply. At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures and SOPs, in letter and spirit Mandatory expectation for all roles as per Syngene safety guidelines Overall adherence to safe practices and procedures of oneself and the teams aligned Contributing to development of procedures, practices and systems that ensures safe operations and compliance to company s integrity quality standards Driving a corporate culture that promotes environment, health, and safety (EHS) mindset and operational discipline at the workplace at all times. Ensuring safety of self, teams and lab/plant by adhering to safety protocols and following environment, health, and safety (EHS) requirements at all times in the workplace. Ensure all assigned mandatory training related to data integrity, health, and safety measures are completed on time by all members of the team including self Compliance to Syngene s quality standards at all times Core Purpose of the Role: This is an exciting opportunity to play a role in Corporate Quality Assurance of Syngene. The role will provide exposure to bring in newer technologies. It provides an opportunity to think ahead of time and be prepared to take up newer challenges. Role Accountabilities Responsible to monitor the health of Qualification/validation process and for the continuous improvement as per current regulatory expectation. Review/Approval of Qualification, Validation, Re-qualification documents and QMS activities in compliance to approved procedures. Identify, coach and monitor the team developments and improvements activities. Ensure compliance with the observations of an internal, client, or regulatory audit and provide response or support for observation related CQA function. Drive operational excellence projects for continuous improvement. Syngene Values All employees will consistently demonstrate alignment with our core values Excellence Integrity Professionalism Specific requirements for this role Experience Demonstrated Capability Education Experience 12-15 years of experience in Biopharmaceutical drug substances and drug products industry. Handson experience for handling qualification of the equipment used in manufacturing Biopharmaceutical drug substances and drug products. Deep knowledge of qualifications of HVAC, LAFs, Biosafety Cabinets, autoclaves. Understanding of Temperature mapping. Taken up green belt six sigma projects. Skills and Capabilities Expertise in handling qualifications and validations of Biopharmaceutical equipment. Capable of thinking scientifically to address complex problems and develop solutions Work as a team and have a collaborative mindset. Good communication skills Education M.Sc/B.E with thorough knowledge Equipment qualification and validation. Equal Opportunity Employer It is the policy of Syngene to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable legislation or local law. In addition, Syngene will provide reasonable accommodations for qualified individuals with disabilities.
Posted 3 months ago
8.0 - 10.0 years
8 - 12 Lacs
Pune
Work from Office
Support the sales function in the Honeywe'll Connected Industrial organization by developing accurate, timely and professional estimates. You will analyze the estimates by understanding customer requirements and provide guidance on factors to be used for competitive estimating. You will provide accurate and timely estimates which include scope, material, and labor effort by skilled discipline. You will develop cost effective estimates and identify explicit proposal inclusions to be prepared within required timelines. Key Responsibilities Carry out customer request for quote / tender review, scope definition, solution design, techno-commercial proposal writing, detailed costing and end-to-end bid preparation activities; Raise appropriate techno-commercial queries, participate in bid clarification meetings or site surveys to gather and understand inputs Work closely with sales / business team and customers in complete selling cycle; from opportunity inception till favorable closure, work with technical solution consultant and Product owners on technical aspects, competitive intelligence and solution alignment Calculate and optimize manpower requirements and engage with Operations / Engineering teams on execution aspects. Prepare technical documents plans and obtain formal approvals for submission with the bids Liaison with suppliers for 3rd party scope, offer evaluation and schedule. Work with sourcing team on vendor engagement and price negotiations Strong collaboration with global PE teams for day to day requirements Engage and co-ordinate with Finance, Contracts and PMO functions for project requirements and approvals Estimate detailed costs and collaborate with internal management on key aspects including pricing strategy Thoroughly understand and comply to organizational code of conduct and business practices YOU MUST HAVE Engineering Degree in Chemical/Instrumentation or equivalent Minimum 8-10 years of total work experience in Proposals, technical pre-sales, Sales, Business development or engineering profiles Experience on L3/L4 solutions and know-how of Industry 4.0 solutions and digital transformation software preferred. Knowledge on products such as DCS, Plant Historian, Alarm management system, Operator training simulator, Advance process control, Asset management etc are preferred. We value - Preferably 3-4 years in Proposals Estimation / Bid Management function Commercially aware, familiar with tendering procedures, and terms and conditions of contract. Proficient at MS Office tools, excellent document reading and writing skills Sound communication and collaboration skills, proficiency in English Keen to learn from peers and a team player WE VALUE Excellent team and communication skills Multitasking. Able to handle multiple enquiries at a time An ability to take initiative and work with limited direction Strong numerical aptitude Demonstrated proficiency with MS Excel Word Ability to meet and improve delivered financial results from implemented estimates Six Sigma experience, Green Belt certification a strong plus
Posted 3 months ago
5.0 - 8.0 years
8 - 9 Lacs
Mumbai
Work from Office
Service Manager-Process Excellence for Mumbai Exp: 5-8 Years Location : Mumbai 05 Days Week (Both Side Transport) Preferred Skills Set : Hands on experience of mentoring and doing Green Belt /Black Belt Six Sigma Project and should have knowledge with DMAIC Methodology, Hypothesis testing, RCA, QC tools, FMEA, MINITAB, Continuous improvement, Process improvement, Lean Six Sigma Service Manager-Certified Green belt- Business Excellence(Quality) The Ops & Quality Service Manager supports aligned BU business partners in effectively managing and improving operational performance & in meeting their productivity goals through a culture of continuous improvement. High Level Responsibility area Facilitates / Leads improvement projects based on Lean / Six Sigma methodology. Provides analytics support to Business Leaders both onshore and offshore. Drives a continuous improvement culture Manages the innovation/ idea generation platform MERCURI Facilitates Process Improvement trainings Supports the business with Quality/Operational excellence initiatives. Responsibilities: Understand business processes, analyze data trends and share recommendations with stakeholders Showcase / share skill set & Quality service offerings with stake holders Analyze data on key client operational metrics to understand opportunity for improvement Learn and understand the domain / business to help define process metrics Map processes to identify non-core activities and suggest alternatives and thus help remove waste Facilitate / lead brainstorming sessions in a structured problem solving approach to identify improvement areas, support in measuring improvements and quantification of savings Actively listen and understand stakeholder expectations and requirements to support them in meeting their business objectives Be flexible to changes & continuously evaluate to adapt to the culture of the organization Understand and own development needs in consultation with the manager and work to achieve development goals Liaison with North America Ops & quality counterparts and other stakeholders to drive collaboration and team work Deliver Lean trainings for Band 3-5 colleagues Deliver need based trainings on Problem solving, Quality concepts & tools Mentors colleagues within the Business Unit on client knowledge / Process knowledge / Tools knowledge Identify Failure modes and help in establishing process controls Design and develop metrics for accurate measurement of work performance Baseline metrics and monitor performance Provide advance data Analytics as per Business Unit / Process requirements Identity opportunities for capacity creation Facilitate / lead capacity creating projects in alignment with the productivity goals of stakeholders Support business to create year on year efficiencies Support transition of new processes, Map processes, create metrics, and consult the business on setup and design of Quality Assurance processes Use Six Sigma and Lean tools as required Facilitate / Lead projects on Quality and operational excellence using Six Sigma /Lean/ Project Management methodologies Develop project roadmaps for assigned projects with minimal or no mentoring support Acts as a program manager for BU specific or division level programs Education: Graduate in any stream Green Belt/Black Belt certified Required Experience 5+ years of work experience Total work experience of 5 years or more (after Graduation in any discipline) Relevant / industry work experience of 3 years or more Maximum experience should not exceed 8 years. Hands on experience of mentoring and doing Green Belt /Black Belt Six Sigma Project Experienced in managing multiple project teams simultaneously Preferred Experience: Training and Facilitation Skills and experience Excellent oral, written, cross functional and interpersonal communication skills. Learning ability with customer orientation and a keen eye for process improvement Exposure to COPC, ISO, TQM, Project Management and other Quality methodologies/systems Knowledge of Minitab Knowledge of Access Good knowledge of MS Excel, Power Point and MS Visio Note : Looking for Immediate joiner only or who can join within 15-20 days. Interested candidates can share their CV's at Sandeep.sharma72@wipro.com with Subject line-Service Manager-Process Excellence for Mumbai
Posted 3 months ago
6.0 - 11.0 years
14 - 24 Lacs
Vadodara
Work from Office
Role & responsibilities Develop and implement a comprehensive quality strategy aligned with the organization's vision and goal. Design, embed and oversee quality assurance frameworks, policies, and procedures to meet internal and external customer expectations. Collaborate with cross-functional teams to identify and address quality gaps in processes, products, and services. Conduct and lead gaps & needs analysis and training assessment; contribute and participate in all growth and improvement initiatives. Preferred candidate profile Minimum Bachelors degree in Business, Operations, Quality Management, or a related field. Master’s degree preferred. Minimum of 10 years in quality assurance, with at least 5 years in a senior leadership role, preferably from the RCM industry with deep exposure to provider- Side of the business. Lean Six Sigma Green Belt Certified, Black Belt Certification, or equivalent is a plus. Perks and benefits
Posted 3 months ago
4.0 - 9.0 years
6 - 12 Lacs
Kolkata, Mumbai, Bengaluru
Work from Office
I. Responsibilities a. Lead multiple client engagements through a robust project management approach. b. Ensure quality delivery, meet budgets and timelines of the projects. c. Achieve high client satisfaction. II. Client relationships & contribution. a. Maximize client retention & contribution through building long term relationships with clients and creating new business opportunities. III. Business planning & strategy a. Participate & contribute in building business plans & strategy. IV. Innovation & Research a. Identify potential opportunities and develop innovative solutions. b. Continuously develop industry research/ benchmarks/ case studies/ white papers. Desire Candidate Profile : - Should be master of all concepts of Lean Manufacturing. - Data analytic - Good communication skills - Should be able to convince customer. - Good follow up skills - Client management - Flexible to travel - Production planning, Costing, Inventory management, ERP. - Should be able to analyze a problem & provide solution. Job Requirements : Requirements Education : - Bachelors in Engineering or related field. - 10+ Years of hands-on operations experience in a manufacturing environment. - Extensive experience in Lean deployment and Kaizen event leadership facilitation. - 6 Sigma Black Belt certification a plus or any problem solving tool know how. - Extensive Project Management experience and proficiency in Microsoft Project. - Qualified to train and utilize key Lean Continuous Improvement disciplines (ie. Value Stream Mapping, Standard Work, Line Balancing, Visual Management, Lean Daily Management, 5S, Kanban, SMED, PFEP, TPM, Heijunka, Problem Solving, FMEA, etc.) - Outstanding facilitation and problem solving skills. - Must be self-directed, well organized and have good follow-up skills. - Excellent written, oral communication & presentation skills. - Strong leadership capabilities and interpersonal skills. - Demonstrated ability to lead without direct authority. - Solid PC skills including proficiency in all MS Office application.
Posted 3 months ago
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