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8.0 - 10.0 years
6 - 10 Lacs
Gurugram
Work from Office
What your day-to-day will look like: Drive a high-performance culture across assigned teams and locations through a coaching framework that reinforces our performance programs. Work closely with program champions and Ops Leaders to ensure program methodologies are followed, trends are tracked, and issues are resolved. Work with program champions and Ops Leaders to review regular assessments to identify areas of improvement and work with Champions and Leads to implement required changes. Meet regularly with Ops teams to provide support and guidance over time. Engage with newly hired and promoted Team Leads and Managers to ensure a clear understanding of program requirements and how to drive b...
Posted 4 months ago
12.0 - 20.0 years
45 - 55 Lacs
Hyderabad
Work from Office
Experience 12 - 15 years in SCM domain areas of Sourcing & Procurement BPO/GBS service industry experience 8+ years in Quality and Process Excellence role Skills and Experience Required Experience in Building Quality Frameworks independently within Supply chain function and smooth implementation and adherence Knowledge of Quality Monitoring process and system Relevant experience in S2P in Lean and Digital Transformation, knowledgeable about tools and platforms used in S2P in mid-size to large Global clients Hands on experience on process diagnostic study, VSM, lean techniques, brainstorm solutions Good analytical skills to drive meaningful conversations using insights from data Preferred Cer...
Posted 4 months ago
4.0 - 9.0 years
10 - 16 Lacs
Pune
Work from Office
Take the lead in transforming enterprise-wide program management by leveraging data visualization, financial insights, and cross-functional collaboration to drive strategic business outcomes. Your Future Employer A global leader in business process management and digital transformation. Responsibilities – Driving cross-functional program initiatives. Collaborating with senior stakeholders across verticals. Visualizing data and presenting insights using Power BI. Managing financial data and ensuring reporting accuracy. Analyzing process performance using BPM and Six Sigma methodologies. Requirements – Green Belt or Black Belt certification – Mandatory. PMP certification – Preferred. 6+ years ...
Posted 4 months ago
3.0 - 8.0 years
8 - 9 Lacs
Thane
Work from Office
Job Type Full Time Schedule – Night shift Education – Bachelor’s Degree Qualifications / Eligibility: Graduate in any discipline US Healthcare background with Experience into Revenue Cycle Management preferred with Payor side Trained / Certified Lean Six Sigma Green Belt Minimum 2 years in the team management role as Quality Team Leader / Asst Manager Working knowledge of 7 QC tools and FMEA / Risk assessment Roles and Responsibilities: Manage a team of minimum 10 Quality Analysts Enable business to deliver high quality and faster outcomes and maintain the quality SLAs. Adhere to quality framework and ensure timely completion of audits, reports, and analysis. Identify Lean Six Sigma / Contin...
Posted 4 months ago
8.0 - 13.0 years
12 - 13 Lacs
Chennai
Work from Office
Leading BPO in Chennai Hiring for Quality & Manager Domestic Banking Process Must be a Manager Quality or tenured Deputy Manager On papers in a BPO in Domestic Banking process Over All Experience 8+ Years CTC UPTO 13LPA based on Last CTC & experience 6 Days Working Looking for LOCAL CANDIDATES Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. • Recommended responsibilities include but are not limited to the following: • Lead, manage, motivate, and mentor a team of Quality Analysts • Drive consistency to ensure the strong quality performance and alignment across all programs • D...
Posted 4 months ago
8.0 - 13.0 years
12 - 13 Lacs
Visakhapatnam
Work from Office
Leading BPO in VIZAG Hiring for Quality Manager Domestic Process Must be a Manager Quality or tenured Deputy Manager On papers in a BPO in Domestic process Experience in Domestic Process is Mandatory Over All Experience 8+ Years CTC UPTO 13LPA based on Last CTC & experience 6 Days Working Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. • Recommended responsibilities include but are not limited to the following: • Lead, manage, motivate, and mentor a team of Quality Analysts • Drive consistency to ensure the strong quality performance and alignment across all programs • Delive...
Posted 4 months ago
5.0 - 8.0 years
7 - 10 Lacs
Visakhapatnam
Work from Office
Job Title: Manager I, Quality Job Description . Role and key responsibilities: Develop and implement training programs for employees thru CNX & Client framework Work with various teams to identify training needs and develop training materials. Design and deliver training programs for new hires and existing employees. Monitor the effectiveness of training programs and make recommendations for improvements. Conduct regular training needs assessments and adjust training programs accordingly. Evaluate the effectiveness of quality assurance measures and make recommendations for improvements. Ensure that quality standards are met throughout the organization. Develop and implement policies and proc...
Posted 4 months ago
9.0 - 14.0 years
30 - 35 Lacs
Chennai
Work from Office
Job Title: Manager I, Quality Job Description . Role and Key Responsibilities: Drive continuous improvement for Transaction Quality and Delivery It s a 24*7 Backend - Document verification process which includes Classification of documents, extracting information and fraud assessments. Manage Call Quality & Client related KPI s. Evaluating the effectiveness of TQ interventions Strengthening Quality Management Processes / framework to improve quality delivery. Accurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet clients expectations Generate and implement out of the box ideas and Process improvement initiatives in the proce...
Posted 4 months ago
14.0 - 24.0 years
45 - 55 Lacs
Hyderabad
Work from Office
Experience 14+ Yrs in SCM domain areas of Sourcing & Procurement BPO/GBS service industry experience - preferred Skills and Experience Required Knowledge of Quality Monitoring process and system Experience in Building Quality programs independently within Supply chain function Experience in Conceiving, developing and deploying Customized Quality management programs Good knowledge in MS-Office (excel etc.) Knowledge and ability to use data in order to generate, analyze and present information and insight Preferred Certifications in Six Sigma. Quality management Certification from Recognized Institutions Good Communication and analytical skills Roles & Responsibilities Lead Quality Assurance a...
Posted 4 months ago
5.0 - 7.0 years
35 - 40 Lacs
Mohali
Work from Office
Skills Required : Six Sigma Green Belt Certified, metrics, Governance, Partner Management Education/Qualification : Graduate
Posted 4 months ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Microland Limited is looking for Associate Lead - Operations Excellence to join our dynamic team and embark on a rewarding career journey. As an Operations Excellence associate lead, you will be responsible for leading and implementing continuous improvement initiatives to enhance operational efficiency, quality, and overall performance within the organization. You will collaborate with cross - functional teams to identify areas for improvement, develop strategies, and drive execution to achieve operational excellence. Key Responsibilities : Continuous Improvement : Lead the identification of process improvement opportunities across various operational functions. Conduct thorough analyses to...
Posted 4 months ago
5.0 - 7.0 years
7 - 9 Lacs
Bengaluru
Work from Office
Microland Limited is looking for Lead - Operations Excellence to join our dynamic team and embark on a rewarding career journey. Key Responsibilities : Continuous Improvement : Lead the identification of process improvement opportunities across various operational functions. Conduct thorough analyses to identify root causes of inefficiencies, defects, or bottlenecks. Develop and implement improvement plans to optimize processes and workflows. Drive a culture of continuous improvement by fostering collaboration and knowledge sharing among team members. Operational Excellence Strategy : Develop and execute a comprehensive operational excellence strategy aligned with organizational goals and ob...
Posted 4 months ago
6.0 - 11.0 years
18 - 22 Lacs
Bengaluru
Work from Office
Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and ...
Posted 4 months ago
13.0 - 20.0 years
27 - 32 Lacs
Gurugram
Work from Office
Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and ...
Posted 4 months ago
2.0 - 6.0 years
12 - 14 Lacs
Vadodara
Work from Office
Highly motivated candidate with 2-3 years’ exp with continuous improvement and/or data analysis, From in (IT) service industry Primarily responsible for collecting and analyzing data to identify root causes of process variation and inefficiecy. SSGB Required Candidate profile Confident in leading Lean/Six Sigma training sessions independently on a periodic basis Engage in data collection and experiment execution to support Black Belt Projects
Posted 4 months ago
11.0 - 14.0 years
12 - 17 Lacs
Pune
Work from Office
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Supply Chain Planning Job Sub Function: Demand Planning Job Category: People Leader All Job Posting Locations: Pune, Maharashtra, India Job Description: Caring for the world, one ...
Posted 4 months ago
3.0 - 7.0 years
4 - 8 Lacs
Mumbai
Work from Office
Job Description: Essential Job Functions: Conduct quality control and assurance activities, including inspections and testing, to ensure product compliance with established standards and procedures. Analyze quality data and metrics to identify areas for improvement and make recommendations. Participate in the development and update of quality standards and documentation. Provide guidance and support to junior quality analysts and technicians. Collaborate with cross-functional teams to implement corrective and preventive actions. Assist in root cause analysis and investigations of non-conformities. Maintain and update quality records and reports. Monitor the implementation of quality assuranc...
Posted 4 months ago
5.0 - 10.0 years
15 - 20 Lacs
Pune
Work from Office
There are two key components to the role. The role has responsibility for the Pune Planning Centre Operations India SV Demand Planning. Pune Vision Plan Site Leader The Plan Leader for Pune Site is responsible for all the Plan team members at the site overall operations of the Pune Site which supports both the Global Plan Team the APAC Plan team. The site leader is responsible for ensuring the Pune site delivers all its Service Level agreements (SLA s) to its key stakeholders ie Global Plan, APAC VC APAC SV Plan team. The site leader will work closely with the key stakeholders the Pune team to drive continuous improvement of the work processes and to drive maturity simplification of the e2e ...
Posted 4 months ago
5.0 - 7.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Job Title: Continuous Improvement Program Manager Location: ASIA Job Type: Full-Time Department: Secure Power Division CS&Q Reports To: Director of Quality Strategy Deployment & Transformation Overall, Purpose The Continuous Improvement Program Manager is responsible for leading and managing the organization s continuous improvement initiatives. This role involves developing, implementing, and overseeing programs and projects aimed at enhancing efficiency, reducing waste, improving quality, and driving overall organizational performance. The manager will work collaboratively with various departments and stakeholders to foster a culture of continuous improvement and ensure that improvement ef...
Posted 4 months ago
2.0 - 4.0 years
4 - 6 Lacs
Pune
Work from Office
Help build and capture new market opportunities through effective QA deployment and partnerships while ensuring strategic value to the business Identify opportunities through lean six sigma analytics and RPA to drive client efficiencies lead a team of QA Managers in meeting contractual commitments for transactional quality Managing all aspects of the projects - identifying solutioning developing and execution and ensuring the successful achievement of timelines and budgets Creating various approaches negotiating and fostering relationships with internal and external partners Developing new business approaches and technologies across departments and clients Create business cases make recommen...
Posted 4 months ago
6.0 - 11.0 years
6 - 11 Lacs
Chennai
Work from Office
Key Responsibilities: Planning : Understand manufacturing requirements from clients and engineers. Develop a preliminary delivery schedule and plan staffing requirements. Create and manage orders on ERP and internal systems. Notify internal teams and external vendors of orders and requirements. Procurement: Gather and review Bills of Materials (BoM) to ensure they are up-to-date and approved. Collaborate with Anora's Electrical and Mechanical Procurement Teams to place orders. Track orders and provide weekly updates to clients. Scheduling: Enter all build tasks into the Anora ERP system. Coordinate with Tech Leads to assign tasks and estimate delivery dates. Build & Assembly: Ensure that all...
Posted 4 months ago
13.0 - 15.0 years
40 - 45 Lacs
Hyderabad
Work from Office
Overview This role is in the newly formed Process Excellence & Transformation function in PepsiCos Strategy & Transformation team focused on driving Process Excellence for prioritized initiatives for Procure To Pay Business Processes. The objective of the role is to lead process diagnostics and re-engineering to deliver business impact through operations excellence, standardization and automation initiatives across markets including those supported by our global Capability Centers. The role will support end-to-end process transformation roadmaps as well as specific transformation teams to identify continuous improvement opportunities to deliver business value and enhance customer experience....
Posted 4 months ago
7.0 - 9.0 years
6 - 10 Lacs
Pune
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This job involved leading a team whose primary role involved in supporting the data entry updates/ gathering required information / documents to support claim finalization. As part of the role the teams review images and documentation received with regards on...
Posted 4 months ago
5.0 - 7.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Microland Limited is looking for Lead - Operations Excellence to join our dynamic team and embark on a rewarding career journey. As a Lead in Operations, you will be responsible for overseeing and managing the day- to- day activities of an operational team. Your role involves providing leadership, guidance, and support to team members, ensuring the smooth and efficient functioning of operational processes, and meeting performance targets. You will collaborate with cross- functional teams, implement process improvements, and contribute to achieving organizational goals. Key Responsibilities : Team Leadership : Lead and motivate the operational team, providing clear direction, setting performa...
Posted 4 months ago
15.0 - 20.0 years
25 - 30 Lacs
Gurugram
Hybrid
Greetings of the day ! Our reputed MNC Client is hiring for: Designation- Digital Transformation- Business Excellence Manager Location- Sec- 49, Gurugram Shift- UK Shift Working Mode: Hybrid (3 days work from office) NOTE: Should have Lean Six Sigma (Green belt or Black belt) Job Role: The RPA Transformation and Business Excellence Manager will lead the strategy, design, and implementation of Robotic Process Automation (RPA) initiatives, driving digital transformation across the organization. This role will focus on enhancing operational efficiency, delivering scalable automation solutions, and promoting business excellence practices. The ideal candidate will possess expertise in both RPA te...
Posted 4 months ago
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