Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
6.0 - 8.0 years
9 - 14 Lacs
Chennai
Work from Office
Projects and/or Vendor Management: Manage assigned vendor training curriculum content, ensure applicable training job roles are assigned/maintained and work with vendor counterparts to monitor contracted resource training class completions to ensure sustainable 100% due date compliance Support Projects and Vendor Management Leads (PVMLs) for procuring purchase orders for engagements, review/reconciliation of project/vendor invoices Liaise with Business Technology (BT) to setup and troubleshoot vendor connectivity to the Pfizer network and applications Support PVMLs with project/resource identity management (i. e. onboarding, offboarding and system access privileges etc. ) Identify and lead issues to resolution with vendor counterparts and escalate as applicable through respective PVMLs Distribute business communications to project/vendor contacts per PVML request Support the Projects and Vendor Management Team Lead (PVM TL) with the review and continuous improvement of the WWS vendor management program Manage project and vendor collaboration/document repositories (e. g. folder structures, security access groups, site/folder permissions etc. ) Support PVMLs in their execution of project and/or vendor management responsibilities as situations dictate Business Information Collection and Analysis: Support the PVM TL with portfolio/project/vendor performance status requirements and collection/dissemination of reports Perform summary business case analysis to support development of sourcing strategies Manage the collection of project/vendor spend information, analyze spend against budget/forecast commitments, alert respective PVMLs of variances etc. and communicate aggregate project/vendor forecast/spend information to Finance Maintain data standards used to obtain and manage consistent vendor management compliance Coordinate the collection, maintenance, analysis and presentation of local vendor information against global data standards Develop and maintain technology data standards to ensure the accurate and consistent collection, measurement and presentation of projects and/or vendor management information Qualifications (i. e. , preferred education, experience, attributes) Bachelor s degree in medicine, life sciences or business required. Lean Six Sigma credentials (e. g. Green Belt) preferred Experience: At least 5 years business experience with an emphasis on the analysis and presentation of operational data to identify trends, application and use of data standards, and/or the development and continuous improvement of business processes Experience in a project management office (PMO) and/or supporting vendor management activities preferred Excellent working knowledge of Microsoft Office products Working knowledge of pharmacovigilance concepts preferred Experience working with collaboration tools (e. g. SharePoint) Experience with configuration management of technology systems to ensure the correct data gathering/aggregation/analysis etc. Work Location Assignment: Hybrid Quality Assurance and Control #LI-PFE
Posted 3 months ago
14.0 - 16.0 years
19 - 20 Lacs
Kolkata
Work from Office
Deliver highly effective quality assurance processes and performance metrics to ensure quality related to marketing campaign processes and sales support activities Provide support in executing initiatives of operational excellence in the form of reporting and process improvements. Ensure that all compliances, both regulatory and corporate, are followed precisely by delivery team Conduce audits and ensure audit findings are addressed by service delivery manager and leadership Integrate Quality Management System to the standard operating procedures to ensure continuous monitoring and course correction Assist in developing corrective action plans post internal or external audit Work with leadership assure adequate corrective actions are implemented. Standardize tracking and trending of deviations and corrective actions among different service delivery sites so there is consistency and high- level metrics for each Assist in the drafting of SOPs and other documents for use in day-to-day operations Participate in internal team meetings and stay updated on the requests from clients Understand the cross functional capabilities and suggest new ideas that improvise the existing processes Play an instrumental role in participating in review of standards, procedures, tools, and process Implement quality assurance standards and provide accurate feedback On-board new and retrain existing users in the marketing campaigns and MDF processes Analyse the requirements and identify the needs of test plan/cases/user scenarios based on the functionality and requirement Regular reporting on the sales support activities and process outcomes Regular reporting on repetitive errors & logs Primary Skills Capable of quick learning and delivering quality solutions as an individual and as part of the team Excellent communication skills, both written and verbal Strong computer skills and knowledge of QA applications Strong analytical and problem-solving skills Meticulous attention to detail Strong lean six sigma and process excellence skills; green belt or black belt qualification would be advantageous Experience in using the Microsoft Office suite with good Excel and PowerPoint skills Secondary Skills Accountability Active Listening Adaptability Analytical Thinking Business Acumen Business Partnering Business Transformation Change Management Coaching Confidentiality Collaboration Commercial Management Complex Engagement Management Contract Management Crisis Management Critical Thinking Cultural Awareness Customer Centricity Data-Driven Decision-Making e-Great e-KPI e-MMX e-Monitoring Emotional Intelligence e-skills Estimating Executive Presence Financial Analysis Financial Control Financial Reporting Influencing Lean Portfolio Management Managing Difficult Conversations Microsoft Project Negotiation Problem Solving Project Financial Planning Project Governance Project Management Project Planning Qwiz Relationship-Building Risk Assessment Risk Management Scope Management Scrum Stakeholder Management STAR Storytelling Strategic Thinking Teamwork Time Management Unified Project Management (UPM) Unified Service Management (USM) Verbal Communication Written Communication Agile (Software Development Framework) Delegation UPM (Methodology) USM (Methodology)
Posted 3 months ago
5.0 - 10.0 years
7 - 7 Lacs
Kolkata
Work from Office
Responsibilities: * Lead quality initiatives using Six Sigma methodology. * Implement Kaizen improvements through continuous improvement mindset. * Drive quality culture with 5S system and Green Belt certification. well versed with IATF 16949:2016
Posted 3 months ago
8.0 - 10.0 years
8 - 12 Lacs
Pune
Work from Office
Key Responsibilities Carry out customer request for quote / tender review, scope definition, solution design, techno-commercial proposal writing, detailed costing and end-to-end bid preparation activities; Raise appropriate techno-commercial queries, participate in bid clarification meetings or site surveys to gather and understand inputs Work closely with sales / business team and customers in complete selling cycle; from opportunity inception till favorable closure, work with technical solution consultant and Product owners on technical aspects, competitive intelligence and solution alignment Calculate and optimize manpower requirements and engage with Operations / Engineering teams on execution aspects. Prepare technical documents & plans and obtain formal approvals for submission with the bids Liaison with suppliers for 3rd party scope, offer evaluation and schedule. Work with sourcing team on vendor engagement and price negotiations Strong collaboration with global P&E teams for day to day requirements Engage and co-ordinate with Finance, Contracts and PMO functions for project requirements and approvals Estimate detailed costs and collaborate with internal management on key aspects including pricing strategy Thoroughly understand and comply to organizational code of conduct and business practices. YOU MUST HAVE Engineering Degree in Chemical or equivalent Minimum 8-10 years of total work experience in technical pre-sales, Sales, Business development or engineering profiles Experience on L3/L4 solutions and know-how of Industry 4.0 solutions and digital transformation software preferred. Knowledge on products such as DCS, Plant Historian, Alarm management system, OTS, Advance process control, Asset management etc. are preferred. We value - Preferably 3-4 years in Proposals & Estimation / Bid Management function Commercially aware, familiar with tendering procedures, and terms and conditions of contract. Proficient at MS Office tools, excellent document reading and writing skills Sound communication and collaboration skills, proficiency in English Keen to learn from peers and a team player WE VALUE Excellent team and communication skills Multitasking. Able to handle multiple enquiries at a time An ability to take initiative and work with limited direction Strong numerical aptitude Demonstrated proficiency with MS Excel & Word Ability to meet and improve delivered financial results from implemented estimates Six Sigma experience, Green Belt certification a strong plus
Posted 3 months ago
5.0 - 8.0 years
8 - 9 Lacs
Gurugram
Work from Office
Service Manager-Process Excellence for Gurgaon Exp: 5-8 Years Location : Gurgaon 05 Days Week (Both Side Transport) Preferred Skills Set : Hands on experience of mentoring and doing Green Belt /Black Belt Six Sigma Project and should have knowledge with DMAIC Methodology, Hypothesis testing, RCA, QC tools, FMEA, MINITAB, Continuous improvement, Process improvement, Lean Six Sigma Service Manager-Certified Green belt- Business Excellence(Quality) The Ops & Quality Service Manager supports aligned BU business partners in effectively managing and improving operational performance & in meeting their productivity goals through a culture of continuous improvement. High Level Responsibility area Facilitates / Leads improvement projects based on Lean / Six Sigma methodology. Provides analytics support to Business Leaders both onshore and offshore. Drives a continuous improvement culture Manages the innovation/ idea generation platform MERCURI Facilitates Process Improvement trainings Supports the business with Quality/Operational excellence initiatives. Responsibilities: Understand business processes, analyze data trends and share recommendations with stakeholders Showcase / share skill set & Quality service offerings with stake holders Analyze data on key client operational metrics to understand opportunity for improvement Learn and understand the domain / business to help define process metrics Map processes to identify non-core activities and suggest alternatives and thus help remove waste Facilitate / lead brainstorming sessions in a structured problem solving approach to identify improvement areas, support in measuring improvements and quantification of savings Actively listen and understand stakeholder expectations and requirements to support them in meeting their business objectives Be flexible to changes & continuously evaluate to adapt to the culture of the organization Understand and own development needs in consultation with the manager and work to achieve development goals Liaison with North America Ops & quality counterparts and other stakeholders to drive collaboration and team work Deliver Lean trainings for Band 3-5 colleagues Deliver need based trainings on Problem solving, Quality concepts & tools Mentors colleagues within the Business Unit on client knowledge / Process knowledge / Tools knowledge Identify Failure modes and help in establishing process controls Design and develop metrics for accurate measurement of work performance Baseline metrics and monitor performance Provide advance data Analytics as per Business Unit / Process requirements Identity opportunities for capacity creation Facilitate / lead capacity creating projects in alignment with the productivity goals of stakeholders Support business to create year on year efficiencies Support transition of new processes, Map processes, create metrics, and consult the business on setup and design of Quality Assurance processes Use Six Sigma and Lean tools as required Facilitate / Lead projects on Quality and operational excellence using Six Sigma /Lean/ Project Management methodologies Develop project roadmaps for assigned projects with minimal or no mentoring support Acts as a program manager for BU specific or division level programs Education: Graduate in any stream Green Belt/Black Belt certified Required Experience 5+ years of work experience Total work experience of 5 years or more (after Graduation in any discipline) Relevant / industry work experience of 3 years or more Maximum experience should not exceed 8 years. Hands on experience of mentoring and doing Green Belt /Black Belt Six Sigma Project Experienced in managing multiple project teams simultaneously Preferred Experience: Training and Facilitation Skills and experience Excellent oral, written, cross functional and interpersonal communication skills. Learning ability with customer orientation and a keen eye for process improvement Exposure to COPC, ISO, TQM, Project Management and other Quality methodologies/systems Knowledge of Minitab Knowledge of Access Good knowledge of MS Excel, Power Point and MS Visio Note : Looking for Immediate joiner only or who can join within 15-20 days. Interested candidates can share their CV's at Sandeep.sharma72@wipro.com with Subject line-Service Manager-Process Excellence for Gurgaon
Posted 3 months ago
7.0 - 10.0 years
5 - 9 Lacs
Noida
Work from Office
Job Description: Essential Job Functions: Conduct quality control and assurance activities, including inspections and testing, to ensure product compliance with established standards and procedures. Analyze quality data and metrics to identify areas for improvement and make recommendations. Participate in the development and update of quality standards and documentation. Provide guidance and support to junior quality analysts and technicians. Collaborate with cross-functional teams to implement corrective and preventive actions. Assist in root cause analysis and investigations of non-conformities. Maintain and update quality records and reports. Monitor the implementation of quality assurance procedures and policies. Basic Qualifications: Bachelors degree in a relevant field or equivalent combination of education and experience Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role Proven experience in security, risk, and compliance Proficiencies in quality assurance and risk management Continuous learner that stays abreast with industry knowledge and technology Other Qualifications: Advanced degree in a relevant field a plus Professional certifications in quality management or related areas, such as Six Sigma Black Belt, Green Belt, or Certified Quality Manager (CQM) a plus Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Posted 3 months ago
2.0 - 6.0 years
5 - 9 Lacs
Pune
Work from Office
Our Global Supply Chain is a network of more than 300 manufacturing plants, distribution centers and other facilities designed and located to support our direct sales, marketing and distribution activities. We enable company growth by delivering savings through more efficient operations and high levels of service that create competitive advantage while earning and keeping customers trust. We are seeking a Sr. Planner to manage a large product portfolio, network, or division. As a Sr. Planner, you will be accountable for the Demand, Supply, or Raw Material plan to ensure customer requirements are met through SOP, Mid to Long-Term Capacity Planning, or Material Resolution. You will act as a strategic partner to the operations team and various other internal and external stakeholders What s in it For You: Opportunity for a long-term career path that allows for exposure into all areas of Ecolab s supply chain Access to best-in-class resources, tools, and technology Thrive in a company that values sustainability, drives a safety-focused culture and has been recognized as one of the most ethical companies in the world What You Will Do: Accountable for the Demand, Supply, or Raw Material plan to ensure customer requirements are met through SOP, Mid to Long-Term Capacity Planning, or Material Resolution. Utilizes project management skills to lead complex, large scope/business impact continuous improvement activities. Advanced problem identification/solving, navigating ambiguous situations, and driving change May or may not have some direct or indirect people management responsibilities Applies knowledge of global business/marketplace to advance organizational goals Influences internal/external partnerships and works collaboratively with others to meet shared objectives Designs and establishes new network procedures or solutions to drive value through increased efficiency or performance Manages daily operational partnerships with internal plants, warehouses and/or external suppliers Minimum Qualifications: Bachelor s Degree in Business/Statistics, Supply Chain Management, Engineering or related field of study 4 years of work experience in supply chain planning, finance, marketing or a related analytical discipline High level of proficiency with ERPs, advanced planning system, analytical or equivalent software Experience building partnerships to effectively work within cross-functional teams Demonstrated ability to implement communication strategies that convey a clear understanding of the unique needs of different audiences Strong leadership, analytical, and problem-solving skills to drive decisions and build consensus among stakeholders Ability to successfully navigate through ambiguous and complex situations Ability to consistently deliver results and make good and timely decisions Preferred Qualifications: Advanced technical or business degree Experience in operational excellence and project management such as TPM, Lean Six Sigma, continuous improvement, Green Belt, etc. APICS Certification
Posted 3 months ago
2.0 - 7.0 years
5 - 5 Lacs
Bengaluru
Work from Office
Quality Analyst//Sr Quality Evaluator Leading BPO in Bangalore International Process Must be working as Quality Analyst for minimum 1 Year on papers Must be Excellent in 7QC Tools CTC UPTO 5.5LPA based on Last CTC Cabs in Odd Hours Looking for Candidates with Max 1Month of Notice Period Must be a Graduate PLEASE NOTE- THIS IS NOT TESTING PROFILE Role and Key Responsibilities: • Conduct Quality audits on Email, Chat & Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Data analysis and creation of designated reports/ presentations. • Strengthen Quality management processes/ framework to improve quality delivery. • Ensure data management for all deliverables and be accessible without any delay. • Client Escalation Management. • Participate in internal & external calibrations to ensure consistent scoring & feedback delivery approach. Key skills & knowledge: • Experience in supply chain management domain preferred. • Understanding of the Audit/ Mining & Coaching process. • Good verbal and written communication skills. • Hands on experience in MS Excel, Power Point presentations and Reporting knowledge. • Flexible to work in Shifts 24/7 Environment. • Ability to work under pressure and in strict timelines. • Exposure to online retail/ recovery will be an added advantage. Interested Candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in
Posted 3 months ago
8.0 - 13.0 years
12 - 15 Lacs
Kolkata
Work from Office
Leading BPO in Kolkata Hiring for Transactional Quality Manager International Voice Process Must be a Manager Quality or tenured Deputy Manager On papers in an International BPO in Voice process Experience in International Voice Process is Mandatory Over All Experience 8+ Years CTC UPTO 15LPA based on Last CTC & experience Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. Recommended responsibilities include but are not limited to the following: Lead, manage, motivate, and mentor a team of Quality Analysts Drive consistency to ensure the strong quality performance and alignment across all programs Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads Implement and drive the QA process and structure Identify possible issues and trends and give actionable insights while communicating them to relevant stakeholders Implement initiatives and projects to counteract any possible trends, drive business KPIs Aggregate audit findings and analyses gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience and drive higher efficiency Analyses quality and performance trends to provide recommendations for program improvement Responsible for the delivery of vendor quality metrics at management reviews Key skills & knowledge: Excellent communication & interpersonal skills Excellent MS Office skills (presentation & excel) Should have good knowledge of FMEA identification and mitigation of vulnerabilities Excellent knowledge of Quality & Analytical tools Should be well versed with Qualitative concepts Should have worked on process improvement projects driving Customer Experience, Process Improvements & Profitability Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123
Posted 3 months ago
4.0 - 6.0 years
2 - 5 Lacs
Kota, Jaipur, Bikaner
Work from Office
Effectively coordinate & supervise the Horticulture activities to ensure green environment at Plant, colonies and Mines areas for better living of employees and nearby population. Green belt development statutory requirement for industries. KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Horticulture Coordinate & supervise for Horticulture activities to ensure green environment at Plant & Colony Daily work plan and check the progress on daily basis in Plant & Colony. Allotment of jobs to gardeners day to day with close supervision on Horticulture activities as per budget. Arrangement for procurement of materials, preparation of areas, development of new sapling in our nursery for use of new plantations, propagation of existing rear varieties. Feedback from gardeners and take appropriate actions. Maintenance of existing gardens ,maintenance of Nursery, preparation of flower bouquets, preparation of pots, testing of soil &Water, Pest and disease control in plants, lawns etc Preparation of compost manure through Horticulture wastes. Support to residents for development of their gardens. Maintenance of Orchard & Orchard fruit sale thru tender, supervise lawn mowers and other tools and tackles KRA2 New garden development Supervise gardeners for new garden development ensure continuous development of new saplings in the colonies & factory areas. Planning & budgeting for new gardens development ,prepare drawing ,arrangement of resources ,raise new saplings in our nursery, Coordinate for sale of plants ,pots, bouquets etc to our employees. Organize new plantations program in nearby villages under CSR activities and development of green belt in our 4 Mines. KRA3 Development of Gardeners Impart training to gardeners. Motivation of gardener s time to time supervision of gardeners. KRA4 Quality Systems Implement ISO, EMS, WCM , SA8000 & OHSAS related activities in the department Identify and address the abnormalities, unsafe conditions & practices, 5S activities. Execute implementation plan for SA 8000/OHSAS 18001-24 Implementation & Improvement of WCM scores- Attain EMS Targets, Internal Customer rating improvement, - ISO system improvement,- Statutory compliances. MUDA eliminations, WCM presentation, WHY WHY analysis, Develop One point lesson. Develop visual control and Model area. KRA5 Safety Assurance, Monitor Safety measures & safety practices to ensure accident free working to improve Safety & productivity of the entire plant along with Horticulture department Analyze accidents and ensure corrective actions. Perform HIRA. Report maximum Near Miss. Do safety Observation Rounds. Develop procedures and organize implementation of jobs required for safety improvement/statutory requirements. Monitor implementation. Guide for corrective actions. Implement safety measures. Training on safety measures. Encouraging the horticulture & housekeeping staff to adhere to the established safety regulations in the use of equipment & supplies at all times; ensuring compliance of regulatory requirements of the department KRA6 Event Management In the plant and Colony Premise Take initiatives and make key decisions; manage all Company , Staff Club & Mahila Mandal, Worker s Club etc events from concept design, decoration, and beautification to execution within stipulated budgets in high pressure corporate environment KRA7 Cost & Quality Control To optimize cost and expenses on in-house development of plants, bouquets, garland etc Process improvement projects based on Kaizen and similar operational excellence initiatives with respect to cost, resource deployment, time over-runs and quality compliance Conceptualizing, developing and implementing innovative practices for organizational improvement KRA8 House Keeping & weeding 1.Maintaining clean environment, beautiful lawns, roads, gardens, walkways in Plants and colony. 2.Weeding and removal of wild growth from Plant and colony area thoroughly with minimum expenses and innovative techniques. Qualifications: Graduate Report to: Senior General Manager
Posted 3 months ago
10.0 - 15.0 years
10 - 14 Lacs
Chennai
Work from Office
About the Role Were looking for a seasoned Supply Chain Manager to lead and scale our supply chain operations across global markets. This role demands a visionary leader who can bridge strategy with execution optimizing planning, logistics, technology, and vendor performance to enable resilient and future-ready operations. You ll be at the forefront of our supply chain transformation driving digital integration, improving visibility, and enhancing delivery performance end-to-end. What Youll Own End-to-End Supply Chain Leadership Lead S&OP (Sales & Operations Planning) cycles, balancing supply-demand dynamics across multiple regions. Own the supply chain lifecycle from raw material planning to last-mile delivery , including 3PM and vendor performance. Demand, Inventory & Cost Optimization Drive accurate forecasting and inventory management strategies to reduce excess, obsolescence, and non-moving stock. Deliver tangible outcomes in inventory turns , cost control, and OPEX/CAPEX alignment. Process Excellence & Technology Integration Champion the automation of logistics, 3PL/transport integration, and drop shipment models. Leverage tools like SAP APO, Kinaxis RR , or equivalent to model networks and enhance operational agility. Cross-Functional Influence Collaborate with Finance, IT, and Operations to align business goals with supply chain priorities. Lead the transition of supply chain processes during tech upgrades or strategic shifts. Performance Monitoring & Continuous Improvement Define and track KPIs across dispatch rate, inventory accuracy, cost-per-shipment, and delivery SLAs. Lead Lean/Green Belt projects and embed a culture of continuous improvement across the team. Sustainability & Governance Integrate eco-friendly practices in packaging, logistics, and carbon footprint management. Ensure regulatory compliance, risk mitigation, and supplier adherence to contractual obligations. What You Bring 10-15 years of leadership experience in supply chain planning, logistics, and transformation . Proven expertise in multi-region supply chain strategy , automation, and technology adoption. Deep understanding of demand forecasting, inventory modeling , and vendor management. Familiarity with tools like SAP APO, Kinaxis, Oracle SCM , etc. Strong business acumen, communication skills, and cross-functional leadership ability. Why Join Us Transformational Impact : Lead strategic initiatives in a fast-scaling environment. Tech-First Thinking : Be part of a digitally evolving supply chain model. Purpose-Driven Operations : Contribute to our sustainability mission. Career Growth : Expand your leadership scope and influence across global operations.
Posted 3 months ago
5.0 - 7.0 years
9 Lacs
Bengaluru
Work from Office
BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Senior Specialist-Training Job Description: Communications Skills: Excellent oral & written English (CEFR Level = C1, High B2) Expert business and technical writing skills Computer Skills: Requirement: Expert in MS Office applications, especially with MS Excel, MS Word, Microsoft PowerPoint Able to facilitate courses/ modules using virtual classrooms platforms such as WebEx, Ms Teams, blackboard, etc. Preferred: Familiarity with Articulate 360, Adobe Photoshop, Macromedia Flash or similar software Project Management: Preferred Project Management Certification/ LEAN/ Green Belt Certification Training Delivery Expert Competency Level in facilitation and delivering training Expert in managing classes Training Needs Analysis Should be an expert in interpreting and assessing training and development needs of individual and teams to develop appropriate and effective training strategies to bridge identified gaps. Training Design & Development Should be knowledgeable on ADDIE and 6D s of Breakthrough learning in ensuring effective training delivery while achieving business objectives. Analytical and Problem Solving Skill Able to establish structure and procedures to protect classified information. Ability to make administrative and procedural decisions and judgments. Ability to determine problems, to problem solve and recommend solutions. To seek out better methods of training classes to operate. Coaching and Performance Management Ability to diagnose performance gaps and identify the training needs of a team of trainers. Ability to prepare coaching and development plan to help the team of trainers improve their performance. Documentation and Administrative Skill Able to participate during training, orientation and awareness programs such as QISMS, DPA, and the relevant company policies and standards. Able to report information security related incidents without any delay to the right authority. - Example: All information-related incidents, losses, weaknesses and software/hardware malfunctions, breaches of confidentiality. Able to establish, implement and continuously improve the quality information security policies assigned to him / her. Conducts RCA and recommends solutions Location: BLR, AMR TECH PARK 2A 2nd FloorIndia Back Button Refresh Tap to unmute If playback doesnt begin shortly, try restarting your device. This video is unavailable More videos on YouTube An error occurred while retrieving sharing information. Please try again later.
Posted 3 months ago
10.0 - 12.0 years
12 - 15 Lacs
Navi Mumbai
Work from Office
Job Description The Manager will play a key role working with operations and Support functions to understand business needs and apply relevant techniques to deliver quantifiable improvements. To develop and implement quality plans, programs, and procedures using statistical quality control statistics, tools and analyses and to ensure that performance and quality parameters are as per the regulatory standards Job Profile This position requires the person providing leadership at the site level in executing Improvement projects using Six Sigma, Lean QMS management Process Audits using ISO 9001 / COPC Exposure in transactional quality / operational quality Sampling techniques Identification on training need analysis Resource allocation Quality form design Correlations and impact analysis on operational metric. The person should be a change agent who can make a significant impact Adherence to contractual requirements for Quality Maintaining communication with internal and external customers Knowledge and skills Must have proven experience in leading a team of Quality Executives in a BPO/KPO. To plan and deliver results in a highly demanding environment. To work with different POCs at different levels to drive initiatives end-to-end. Data analytics & provide relevant information through dashboards for both internal and external stakeholders. Support customization of modules as per business requirements. Excellent Communications Skills (Both Written & Verbal) Advanced working knowledge on Microsoft Excel & PowerPoint. Interested candidates can share resume on below mentioned email ID: Sanjeevani.supe@1point1.com
Posted 3 months ago
3.0 - 8.0 years
3 - 3 Lacs
Sonipat
Work from Office
Key Responsibilities : Controlling the process & validating the quality Rotational shift work is required. Calculating & Maintaining the OEE Conduct time and motion studies, root cause analyses, and failure mode analyses. Collaborate with cross-functional teams, including Quality, Maintenance, and Production. Control Material consumption, Wastage & labour cost per unit Actively Participating in Maintenance Desired profile of the candidate 3 years of relevant experience in process control & optimization, production support & validation of Quality & Maintenance Technical Competencies: Knowledge of paint & chemicals on plastic products Experience of using a Chain Conveyor for continuous production Clean Room Protocols Process & Quality control Working knowledge of quality systems (e.g., FMEA, HAZOP, GMP, ISO 9001) Personal Attributes: Detail-oriented and quality-focused Willingness to work in plant or field environments Adaptable and open to learning new systems and technologies High level of integrity and professionalism
Posted 3 months ago
9.0 - 14.0 years
10 - 14 Lacs
Kochi
Work from Office
Eligibility for candidate applying this role should have. 9 to 14 years of experience Minimum 4-5 years experience in Transformation domain/role Good Knowledge in P2P,R2R & O2C process Key Responsibilities: Process Improvement: Identifying and implementing process improvements, including automation and data analysis, Six Sigma Black belt certified Process Transformation: Leading end-to-end transformation projects across Order-to-Cash, Procure-to-Pay, and Record-to-Report processes. Technology Evaluation and Implementation: Evaluating and implementing new technologies and systems to streamline payables and receivables functions. Cross-Functional Collaboration: Working with various teams, including IT, business stakeholders, and process owners. Project Management: Developing project plans, timelines, and resource allocation strategies for multiple projects simultaneously. Data Analysis and Reporting: Analysing data to identify trends, measure performance, and generate reports. Collaborate with senior leadership to define key performance indicators (KPIs) and metrics to measure the success of transformation initiatives. Provide guidance and support to project teams throughout the transformation lifecycle, ensuring timely delivery of milestones and objectives. Communicate progress, challenges, and outcomes of transformation efforts to stakeholders at all levels of the organization. Proactively identify risks and issues related to transformation projects and develop mitigation plans accordingly. Foster a culture of continuous improvement and change readiness within the organization.
Posted 3 months ago
4.0 - 13.0 years
6 - 15 Lacs
Bengaluru
Work from Office
Job Description This is not a manual or automation testing QA profile. Please read through the job description and apply. Perform quality assurance call and/or process reviews for all departments in Altisource Conduct Process Refresher and New Hire trainings with the employees Provide ongoing coaching and support to employees to strengthen understanding and execution of quality standards. Identify training needs based on process review findings and collaborate with management to address skill gaps. Develop and implement training materials and SOPs to ensure consistency in quality assurance practices across departments. Analyze findings from process reviews and develop reports to highlight trends/ opportunities for improvement. Recommend, implement, and monitor preventive and corrective actions to ensure that quality assurance standards are achieved. Make recommendations to help reduce process variation and eliminate errors. Track Business Unit responses for all findings identified from the process reviews. Escalate unresolved issues to Senior Management and work with Management to resolve the issues. Provide management with timely reports documenting observations from reviews. Qualifications Bachelor s Degree. Six Sigma yellow/green belt (Desirable). Must have excellent written communication skills (with accurate grammar and punctuation) Must have excellent verbal communication skills with fluent English and neutral accent Must have good analytical and cognitive skills Must have an eye for attention to detail.
Posted 3 months ago
13.0 - 18.0 years
40 - 45 Lacs
Gurugram
Work from Office
As per Industry Standards + Annual Company shares + Dividend on shares + Plethora of Benefits Salary & Benefits As per Industry Standards + Annual Company shares + Dividend on shares + Plethora of Benefits Department Customer Services Location Gurugram Job Advert Description Job Description Manager Operations Admiral Solutions Know Us: The history of Admiral Group (AGp), UK is one of growth, profitability, and innovation. Admiral launched in 1993 with just one brand, zero customers and 57 members of staff. Today we are an international financial services group offering home, van, and travel insurance as well as personal loans and car finance with customers in France, Italy, Spain, the UK and the USA. Headquartered in Wales in the UK, we are proud to be Wales only FTSE 100 company. We are proud to have a global presence with offices in Spain, Italy, France, USA, Gibraltar, Canada and India .We serve over 9 million customers worldwide in line with our purpose to help more people to look after their future, always striving for better together. In 2023 Admiral has been awarded as one of the World s Best Workplaces in a list published by Great Place To Work At Admiral Solutions (Branch Office of AGp), we truly believe that customers and our front-line staff are at the heart of everything we do. It is the customer who sign our checks, and then it is our front-line staff who makes it happen for us. When you join Admiral, you join ~13000 family members worldwide with one common goal of delivering brilliant Customer Experience every day, right from the first call or interaction of the day. Since 2012, Admiral Solutions Gurgaon, Haryana, India, has its sole purpose defined to help our UK-based customers and global colleagues to leverage the time zone difference. Now with almost 13 years of experience, from 16 to ~2700 employees working with our different departments, we provide contact center support to our end customers. We have high standards of engagement culture and people practices, and this is testimony to the plethora of recognitions we have earned in the last couple of years. Here is the list of the latest ones: Great Place to Work certified for consecutive 9 years, Ranked 79th in India s Top Large IT/ITES Companies 2024-25 India s Top 10 Best Workplace for Women Top 50 Companies in the IT/BPM in Large Size Organizations Indias Best Workplaces Building a Culture of Innovation by All Why Work with Us? As part of our commitment to be an open, supportive, and inclusive workplace, we foster a healthy work- life balance. This makes our staff thrive in an environment which helps them grow professionally and personally.We have DEIB Council (Diversity Equality Inclusiveness & Belonging) which helps our staff to showcase and hone their alternative talents with likeminded peers. It also allows them the opportunity to improve their leadership and collaboration skills. Have a look at some of the employee benefits we provide: Free Meals (while working from office) Free Cab Services with App enabled booking & tracking. Free Medical, Accident and Life Insurance Annual 750 equivalent Company Shares to every staff member Opportunity to earn performance-based monthly variable amounts, and additional pay-outs occasionally (subject to discretion of the department) Opportunity to enroll in learning & development courses. Opportunity to be nominated to travel to our global offices. Opportunity to grow within the organization. Flourish your skills and talents by joining the DEIB community Summary of the role Operations Manager needs to meet and exceed business objectives ensuring consistent achievement of all financial and operational KPIs while delivering the Admiral strategy in the site. They are required to manage (in partnership with the wider teams) to deliver an outstanding Customer Experience . They are also tasked with managing, inspiring and motivating a manager to ensure operational excellence, high employee engagement and service improvement. Responsible for break through results and the quality of service from their teams. They must create an environment where people are empowered to take responsibility and ensuring the controls and support mechanisms are in place to enable them to do so. Thereby helping them to manage the risks in our business. Should be looking for solutions in every situation. The ideal candidate should demonstrate Admiral Culture in their words and actions. Required Profile: Ideally should have minimum 12 - 15 years experience with 4 to 5 years leadership experience while working for an International BPO or in a Shared Service environment. Minimum Education: Graduate Shift Timings: 6:30 AM IST - 2:30 AM IST Working Days: 5 days working in the week (24/7 environment) Location: Flexibility to work both from home and office basis business requirements (fully vaccinated) WFH (Work From Home) need assurance of a noise free quite/separate room providing an ability to work without interference, continuity and maintaining complete data integrity. There is a need for an existing stable Wi-Fi connection from a reliable telecom vendor having a minimum speed of 50 mbps and uninterrupted power supply. WFO (Work From Office) - we do ensure that we take adequate safety precautions and remain compliant with government prescribed rules and regulations. Employee Benefits: Free Cab Services (both sides for now, can change to 8.00 PM to 8.00 AM) Free Meals (while working from office) Free Medical, Accident and Life Insurance Annual 750 equivalent Company Shares to every staff member Opportunity to earn performance-based monthly variable amounts, as per department guidelines, and more pay-outs from time to time (subject to discretion of the department) Many more of employee-friendly benefits Role & its Responsibilities Responsible for the Operations lead of a team and for the delivery of the overall operational metrics & NPS targets. To proactively maintain regular engagement with key contacts in line with customer and leader expectations. Business Focus - Ensure delivery of key performance indicators including day to day service levels, customer experience, quality measures and compliance measures. Develop strategy for business operations. Ability to build and review reports and business presentations. Ability to manage customer operations, maintain and foster stakeholder relationship. Ability to take charge and make decisions with balanced approach when required. Ideal Candidate: Has the ability to grow and lead teams from the scratch. Believes and adopts Servant Leadership. Inspires team members as a leader and mentor. Has managed customer service campaign and has experience in building teams from the scratch. Is aware and comfortable with shared service centre operations and functioning. Believe is customer centric approach and matured leadership approach Is polite and humble and does not promote an autocratic behaviour Should be comfortable in managing 200 -300 heads and organic growth Green Belt Certification and Project Management Course (Desired but not mandatory). Ability to take charge and make decisions with balanced approach when required. Ingredients to Success: Positively contribute to team by acknowledging others contributions and celebrating their success. Passionate about our Brand and Customer Service. Excellent communication skills. Humble and Approachable. Unlearn and learn new ways of working. Do It The Right Way, The First Time for the customer. Mutual Respect. Accept change and feedback. Flourish your skills and talents by joining the DEIB community. Contact Us Admiral Solutions (EUI Limited), 4th and 5th Floor, Building 6 B, Gurgaon Infospace IT/ITES SEZ, Candor Techspace, Dundahera, Sector 21, Gurgaon, Haryana - 122016, India Please note that the recruitment team is working from home, there will be no walk-in s Contact Us- Career.admiralsolutions.in / vacancies Admiral Solutions is an equal opportunities employer and makes employment decisions without any bias to race, colour, religion, sex, sexual orientation, gender identity, and disability. All candidates applying are subject to successful completion to background verification checks. To know more about us, feel free to visit the below websites for more information. www. admiralgroup.co.uk www. www.admiralsolutions.in www.admiral.com
Posted 3 months ago
5.0 - 10.0 years
11 - 15 Lacs
Hyderabad
Work from Office
The Specialist Digital Governance Enablement role in the Information Security Governance (ISG) team, under the Information Security Compliance (ISC) part of the Data, Digital and IT (DDIT) Office, will be an exciting opportunity for actively engaging in the execution of day-to-day operations as part of the Digital Engagement Governance Channel Engagement Business Enablement team in Hyderabad implementing a customer centric governance framework. Associates are required to manage day-to-day operational tasks as business analysts for solving moderately complex problems, leveraging and, where needed, adapting existing methods and procedures that requires understanding of the strategic direction set by senior management for achieving the department objectives. About the Role Key Responsibilities Maintain the digital asset/channel governance registry ensuring business ownership and accountability for each digital asset/channel whilst maintenance through the lifecycle including effective change management; create transparency by building oversight on existing digital assets/channels Collaborate with compliance/risks functions (like Patient Safety, Ethics, Risk Compliance, Legal, Legal Brand Protection, Data Privacy Artificial Intelligence, Information Security Compliance, Regulatory Affairs, Quality) to identify and report on deviations (incl. recommended actions) and implement corrective and preventive actions for remediation Contribute to engaging Digital Governance Champions to support their business functions to ensure governance while also helping to manage the network of Digital Governance Champions assisting them in their oversight and activities Engage and collaborate with Business, partnering with stakeholders to support implementation of governance requirements and enable business digital engagement initiatives in a compliant manner. Maintain effective communication channels to optimize the interface between global and local teams to raise awareness on digital governance its related effective implementation Support in audits / inspections and remediation of findings (constant readiness). Analyze inspection and audit outcomes on global and country level and ensure global oversight for critical findings Lead or participate in cross-functional collaborations at an enterprise level for strategizing and planning quality enhancement projects related to Digital Governance activities and provide ongoing project support and guidance to global teams, regions and countries Collaborate as an individual contributor to support the definition of standards and processes required for digital assets/channels portfolio - governance, risk compliance (governance master process) Lead and drive the risk identification and assessment for Novartis digital engagement activities that need governance oversight to follow the regulatory requirements and all applicable Novartis policies, procedures, standards and guidelines to maintain compliance throughout their life cycle Implement end-to-end process view for digital asset/channel portfolio and identify gaps and areas for improvement/simplification (control framework control ownership) Work with compliance/risks functions (like Patient Safety, Ethics, Risk Compliance, Legal, Legal Brand Protection, Data Privacy Artificial Intelligence, Information Security Compliance, Regulatory Affairs, Quality) at an Enterprise level in support of digital engagement projects to unblock problem statements and accelerate time to market speed Engage key stakeholders to seek feedback to support the continuous improvement of the governance end-to-end process (operational excellence) through applying by-design principles, lean management approaches and automation efforts for best-in-class operational excellence Implement end-to-end governance process in a fast changing and growing landscape of digital assets / channels / platforms / technologies Support translation of business needs to digital governance requirements; support maximizing business value through enabling risk-based governance and addressing bottlenecks Leverage and translate learnings for supporting our business functions through awareness trainings Collaborate with key stakeholders to evaluate, understand and support projects to unlock digital activities and innovation within the business Essential Requirements: Graduate / masters Degree in relevant area (Life Sciences, Information Technology, Pharmaceutical related, Business Administration, Digital Marketing) / MBA 5+ years of experience working in social media at an agency or corporate environment OR Equivalent combination of education and experience in a related regulated industry is desired Must have reasonably good knowledge of the Internet including following current trends. Knowledge and understanding of social media platforms supporting a variety of digital communications ie websites, mobile apps etc ie Facebook, Google+, YouTube, Pinterest, Instagram, Twitter, Snapchat, and others High level of attention to detail with the ability to multitask with an Enterprise approach to work and problem solving ie strong analytical and data - driven thinking. Ability to work independently and collectively in a unique virtual environment Ability to develop partnerships and collaborate with other business and functional areas Ability to interact with integrity and a high level of professionalism at all levels ie team members and senior management Ability to work and influence successfully within a matrix environment and build effective business partnerships at all levels Track record to quality and excellence in service delivery for business impact Advanced Microsoft Office Suite skills (Word, Excel, PowerPoint, Outlook and/or MS Project) is a must Fluency in English with excellent verbal, written, and interpersonal communication skills Associate must be self-motivated with an entrepreneurial mind set. Desirable requirements Some understanding ie knowledge/experience with digital marketing, website analytics tools etc Some practical experience in areas of governance, compliance and/or risk consulting Strong analytical skills linked with conceptual thinking capabilities to meet quality and compliance standards for performance measurement and risk analysis (KPI s, SLAs, KRIs). Ability to focus on delivering to timelines for projects requiring participation of cross-functional/divisional projects Experience with Agile project methodologies, Understanding basic concepts of Lean / Six Sigma methodology (Green Belt) and tools, Project and Stakeholder Management ie project and time management skills
Posted 3 months ago
4.0 - 9.0 years
12 - 16 Lacs
Baddi
Work from Office
Followings will be the Core Job Responsibilities of the position holder: 1.Facilitate deployment of Operational Excellence Program across the site including ODF, LVP and new hormone block 2.Create Daily Management System Design and structure for the site and ensure adherence to OMS through a robust OMS health-check process. 3.To align KRAs in line with business vision, mission, and plant KRAs and facilitate development of individual KRAs. 4. Lead continuous improvement projects with a focus on WASTE elimination to improve quality, yields, reduce cycle times, cost, and achieve customer satisfaction. 5. Capability & Culture building to enable Business priorities and EPD strategy: a. ZERO Loss mindset on Safety, Quality, Material, Energy, and resources through creative sustained engagement program b. Focused and prioritized trainings with proper business need identification on SMED, DFMEA, PFMEA, Green Belt, Yellow Belt, and White Belt etc. c. Total Productive Maintenance (TPM) Pillars launch in key Blocks. d. TPM progression management as per the agreed glidepath 6. Metrics and Process Benchmarking, Action Planning and Tracking to make the Site #1 7. Teach Influence and Motivate staff to apply Lean Six Sigma tools as problem solving approach. 8.Track and report projected benefits; create an open environment for learning and facilitate Business Excellence/Mentor Green Belts and Advocates for Lean Sigma Projects. 9.Establish Network with other sites /Functions to exchange knowledge and best practices both internally and externally. 10. Responsible for cultivating continuous improvement culture in plant. 11. Responsible for leading and supporting Excellence projects at site. 12. Work on Business problems that are complex and diverse in scope, and may include larger project sizes, multiple functions, and/or new technologies. 13. Report balance scorecard results monthly to the site and provide metrics results. Mentors and consults other Lean professionals on successful completion of projects and objectives. 15. Responsible for overseeing Six Sigma certification training activity for the plant operations. 16.Network with EPO global sites for implementation of best practices. 17.Ability to take stand, influence key stakeholders to prioritize right-fit Bex initiatives for the factory. 18.Technically sound professional with Black-Belt/Master Black-belt in Lean/Six-sigma. 19.Engineering Degree with experience in manufacturing/engineering/TPM is a must. 20. Shopfloor experience in unionized factories is a must. 21. Ability to get things done with speed and agility. 22. Can-Do Attitude and willingnes.s to win. 23. People agility and strong influencing skills without using power. 24. Willingness to re-locate and scalability to take up other roles in factory. 25. Must have worked in a hi-pace and complex factory environment. 26. Proven Track record of coaching team members at all levels, strong influencing skills using logic and data analytics. 27. Ability to deep dive fast and data to insights.
Posted 3 months ago
10.0 - 15.0 years
35 - 40 Lacs
Ahmedabad
Work from Office
About the Company e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare. In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 24 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Visit our Career Page to learn more about our team: https: / / www.elfbeauty.com / work-with-us Position Summary We are seeking a dynamic and experienced Senior Manager for a Project Manager role focused on Quality & Continuous Improvements for India centre start from set up to BAU framework execution. This leadership position requires an individual with a strong track record in driving quality initiatives and continuous improvement practices within large-scale projects. The Senior Manager will be responsible for overseeing the end-to-end project lifecycle, ensuring adherence to quality standards, implementing process enhancements, and facilitating cross-functional collaboration to achieve operational excellence. Key Responsibilities: Project Management Leadership: Lead and manage a portfolio of high-impact projects from initiation to completion, ensuring that project goals are met within scope, time, and budget. Develop and maintain detailed project plans, schedules, and budgets. Coordinate with various stakeholders to ensure timely delivery of project milestones. Drive risk management and mitigation strategies to address potential project challenges. Quality Assurance & Control: Implement and uphold industry best practices, standards, and methodologies for quality assurance and control within the organization. Oversee the execution of quality audits and assessments to ensure compliance with regulatory and internal standards. Establish and maintain robust quality metrics, reporting mechanisms, and dashboards to measure project success. Address any non-conformance and implement corrective actions to improve project deliverables. Continuous Improvement Initiatives: Champion continuous improvement methodologies such as Lean, Six Sigma, and Kaizen to drive efficiency across the project lifecycle. Conduct root cause analysis and facilitate problem-solving sessions to resolve process inefficiencies and bottlenecks. Lead Kaizen workshops and cross-functional teams to identify improvement opportunities and implement best practices. Foster a culture of continuous improvement and quality awareness across teams. Quality in our DNA! Stakeholder Management & Communication: Function as the primary point of contact for key stakeholders, including senior leadership, external vendors, and clients. Communicate progress, risks, and mitigation plans to senior management and other relevant parties. Drive collaboration across departments to ensure alignment and successful project execution. Team Leadership and Development: Lead, mentor, and develop the team ensuring they have the necessary skills, resources, and guidance to succeed. Encourage a culture of accountability, collaboration, and performance excellence. Key being, complete alignment and understanding of e.l.f. culture and be a brand ambassador of the same. Provide feedback and performance evaluations for team members to promote growth and development, as applicable. Reporting and Analytics: Prepare and present detailed reports on project performance, quality metrics, and continuous improvement outcomes. Use data-driven insights to make informed decisions and guide the organization s improvement strategies. Qualifications: Education: Bachelor s or master s degree in engineering, Business Administration, or a related field. PMP is preferred, Six Sigma (Black Belt/Green Belt), or other relevant certifications are mandate. Experience: 10+ years of experience in project management, with a strong emphasis on quality assurance and continuous improvement. Proven record of managing cross-functional teams and driving successful project outcomes in challenging environments. Experience working in an international, multicultural environment. Familiarity with Agile, Waterfall, or any other project management methodologies. Skills & Competencies: Strong leadership and people skills with the ability to influence and motivate cross-functional teams. Excellent problem-solving, analytical, and critical thinking abilities. Advanced proficiency in project management tools (MS Project, Jira, Trello, etc.) and Microsoft Office Suite. Strong knowledge of quality management systems, Lean, Six Sigma, or other process improvement methodologies. Ability to manage multiple priorities and deliver results under tight deadlines. Key Attributes: Detail-oriented with a strategic mindset. Strong communication skills, both written and verbal. Adaptable and able to thrive in a changing environment. Results-driven with a passion for excellence and continuous learning. Minimum work experience 10 Maximum work experience 20 45,00,000 - 55,00,000 a year This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors discretion. e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice ( www.elfbeauty.com / us-job-applicant-privacy-notice ) for how your personal information is used and shared.
Posted 3 months ago
10 - 20 years
18 - 30 Lacs
Noida, Greater Noida
Hybrid
Key Tasks & responsibilities Defining Standard delivery processes (along with defining interfaces across SBUs/Leverage services/Contact Center) with operational/leadership metrics, QA Checks for ongoing operations Providing High Quality Business analytics support to Management team Identifying improvement opportunities along with the respective Leaders & Process Heads and facilitating launch of projects around these opportunities Ensure effectiveness of Customer issue tracking , root cause analysis, corrective and preventive actions, and management accountability for customer issues Leading high impact Six Sigma and Lean projects Coach green belt and smaller/lower complexity projects across the business. Mentoring Green Belts/Yellow Belts Business Process matrices & Reporting: To define & develop Process Metrics Scorecard (Client Domain level) both for existing key clients and new clients and Tracking performance around these metrics Tracking of SLAs & identifying concern (RED) areas to raise Early Warning Signals Knowledge & Skills Six Sigma Green Belt or Black Belt certifications Knowledge of SQL and Data Visualization tools (like Power BI & Tableau) Excellent presentation skills, including strong oral and writing capabilities; ability to clearly communicate compelling messages to senior leadership team. Strong analytical and problem-solving skills with sound business Knowledge Possess excellence, project management, and people management skills. Qualifications Graduate in any stream, Engineering Graduates are preferred. At least 5 Years of relevant experience in the field of Quality 8-10 years of experience in managing quality in manufacturing, IT and BPO for multiple customers.
Posted 4 months ago
4 - 7 years
20 - 25 Lacs
Hyderabad
Work from Office
Challenging. Meaningful. Life-changing. Those aren t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Project Management Office Manage budget, scopes, purchase orders (POs), and invoices in the BMS business systems. Maintain and update budget trackers regularly in COMPASS Handle SAP activities including invoice tracking and approval. Facilitate effective communication and collaboration between Finance teams, IT, and other stakeholders throughout project lifecycle. Develop and maintain comprehensive project plans, timelines, and resource allocation schedule Monitor project progress, identify risks, and implement mitigation strategies Create and maintain project documentation, including requirements, status reports, and executive summaries Support the evaluation and implementation of emerging technologies in finance processes Relationship management and collaboration Build and maintain relationships at all levels throughout the organization, with Hyderabad Hub, global S&O, global Finance leadership and medical PMs Build an external network to ensure regular exposure to new and best practices, technologies, and process governance standards Hold self and others to timelines, quality, and accuracy. Risk management Anticipate needs, assess and manage business risk taking; escalate issues that may impact management reporting process globally; manage through times of crisis and ambiguity Bachelor s degree in business administration, Finance, Accounting, Information Technology, or related field 4-7+ years of experience, with at least 2+ years in a transformation environment Strong understanding of end-to-end finance processes, including both FP&A and Controllership functions Experience in the pharmaceutical or life sciences industry Knowledge of enterprise finance systems (e.g., SAP, Oracle, Hyperion) Scrum Master or Agile certification Experience with process automation tools and technologies Six Sigma certification (Green Belt) Experience with shared service center transformations Experience with Agile and traditional project management methodologies Expert-level proficiency in Microsoft Office Suite and project management tools Experience working for a multinational organization and working with colleagues internationally, especially in a highly collaborative manner and culture Experience with global teams and/or centers of excellence Proficiency in English language Ability and willingness to travel internationally as needed Support Department initiatives and special projects including but not limited to: Newsletters, Lunch and Learns, Dept meetings, Offsites, as directed by S&O Leads Project management software (e.g., Microsoft Project, Jira, Trello) Business process mapping tools Data visualization tools (e.g., Power BI, Tableau) Understanding of RPA (Robotic Process Automation) concepts Knowledge of accounting and financial systems Understanding of internal control frameworks (e.g., SOX) Familiarity with SQL and basic programming concepts Experience with ERP systems and financial applications With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.
Posted 4 months ago
6 - 11 years
11 - 18 Lacs
Hyderabad
Work from Office
Role & responsibilities The AP (Accounts Payable) Quality Team Supervisor is responsible for overseeing and ensuring the quality of AP services and processes within the organization. This role involves leading a team to implement effective quality control systems and tools, monitor performance, and drive continuous improvement to meet customer and regulatory standards. Preferred candidate profile Qualifications: Bachelors/Master’s degree in commerce, Finance or a related field. 3+ Years of experience as Quality lead/supervisor. Six Sigma/Green Belt certification is mandatory. Perks and benefits
Posted 4 months ago
8 - 10 years
25 - 30 Lacs
Noida
Work from Office
Key Tasks & responsibilities Defining Standard delivery processes (along with defining interfaces across SBUs/Leverage services/Contact Center) with operational/leadership metrics, QA Checks for ongoing operations Providing High Quality Business analytics support to Management team Identifying improvement opportunities along with the respective Leaders & Process Heads and facilitating launch of projects around these opportunities Ensure effectiveness of Customer issue tracking , root cause analysis, corrective and preventive actions, and management accountability for customer issues Leading high impact Six Sigma and Lean projects Coach green belt and smaller/lower complexity projects across the business. Mentoring Green Belts/Yellow Belts Business Process matrices & Reporting: To define & develop Process Metrics Scorecard (Client Domain level) both for existing key clients and new clients and Tracking performance around these metrics Tracking of SLAs & identifying concern (RED) areas to raise Early Warning Signals Knowledge & Skills Six Sigma Green Belt or Black Belt certifications Knowledge of SQL and Data Visualization tools (like Power BI & Tableau) Excellent presentation skills, including strong oral and writing capabilities; ability to clearly communicate compelling messages to senior leadership team. Strong analytical and problem-solving skills with sound business Knowledge Possess excellence, project management, and people management skills. Qualifications Graduate in any stream, Engineering Graduates are preferred. At least 5 Years of relevant experience in the field of Quality 8-10 years of experience in managing quality in manufacturing, IT and BPO for multiple customers.
Posted 4 months ago
8 - 13 years
12 - 15 Lacs
Hyderabad
Work from Office
Leading BPO in Hyderabad Hiring for Transactional Quality Manager Content Moderation//Social Media Process Must be a Manager Quality or tenured Deputy Manager On papers in an International BPO in Voice process Experience in Content Moderation is Mandatory Over All Experience 8+ Years CTC UPTO 15LPA based on Last CTC & experience Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. • Recommended responsibilities include but are not limited to the following: • Lead, manage, motivate, and mentor a team of Quality Analysts • Drive consistency to ensure the strong quality performance and alignment across all programs • Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program • Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads • Implement and drive the QA process and structure • Identify possible issues and trends and give actionable insights while communicating them to relevant stakeholders • Implement initiatives and projects to counteract any possible trends, drive business KPIs • Aggregate audit findings and analyses gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience and drive higher efficiency • Analyses quality and performance trends to provide recommendations for program improvement • Responsible for the delivery of vendor quality metrics at management reviews Key skills & knowledge: Excellent communication & interpersonal skills Excellent MS Office skills (presentation & excel) Should have good knowledge of FMEA identification and mitigation of vulnerabilities Excellent knowledge of Quality & Analytical tools Should be well versed with Qualitative concepts Should have worked on process improvement projects driving Customer Experience, Process Improvements & Profitability Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123
Posted 4 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
73564 Jobs | Dublin
Wipro
27625 Jobs | Bengaluru
Accenture in India
22690 Jobs | Dublin 2
EY
20638 Jobs | London
Uplers
15021 Jobs | Ahmedabad
Bajaj Finserv
14304 Jobs |
IBM
14148 Jobs | Armonk
Accenture services Pvt Ltd
13138 Jobs |
Capgemini
12942 Jobs | Paris,France
Amazon.com
12683 Jobs |