Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Microland Limited is looking for Lead - Operations Excellence to join our dynamic team and embark on a rewarding career journey. As a Lead in Operations, you will be responsible for overseeing and managing the day- to- day activities of an operational team. Your role involves providing leadership, guidance, and support to team members, ensuring the smooth and efficient functioning of operational processes, and meeting performance targets. You will collaborate with cross- functional teams, implement process improvements, and contribute to achieving organizational goals. Key Responsibilities : Team Leadership : Lead and motivate the operational team, providing clear direction, setting performance goals, and conducting regular performance evaluations. Process Management : Oversee and optimize operational processes to improve efficiency, quality, and productivity. Performance Monitoring : Track and analyze team performance metrics, identify areas for improvement, and implement corrective actions as needed. Training and Development : Facilitate training sessions to enhance the skills and knowledge of team members, ensuring their professional growth. Quality Assurance : Ensure adherence to quality standards and compliance with operational procedures and regulations. Cross- functional Collaboration : Collaborate with other teams, such as customer support, logistics, and finance, to streamline operations and resolve any interdepartmental issues. Problem- solving : Address operational challenges and proactively identify solutions to improve processes and resolve issues. Reporting : Prepare and present regular reports on operational performance and key performance indicators to management.
Microland
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