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3.0 - 8.0 years
2 - 3 Lacs
noida
Work from Office
Job description Hiring for Indias Leading B2B / E-commerce Company Process Designation: Team Lead Experience: 2 to 5 Years Minimum Qualification: A minimum of 65% marks in 10th, 12th, and graduation Location: Noida JOB DESCRIPTION Organize and manage a small team of 7-8 project delivery executives. Teach and train team members on various process strategies. Fulfill Catalog needs as per Client Demand and Organization SOP. Prior Knowledge/Experience on an E-commerce platform will be a plus. Good knowledge of web applications and their functioning (Internet, Search Engines, Digital Marketing, etc.). Applicant should possess strong Email handling skills. Provide strategic initiatives and recommendations for improvements and systems enhancements of the process. Ensure objectives are achieved within given time frames, meeting or exceeding support requirements. Collect success metrics and prepare reports to identify work accomplishments of the team. Coordinate the preparation, presentation, and communication of work-related information to the Manager. Requirements: Looking for candidates from Delhi/NCR only or ready to relocate. Candidate should be proficient in written and verbal communication skills. Report Management and data handling (Basic Excel skills).es If you are interested please share your resume on hemlata.1@indiamart.com or contact 8923034339
Posted -1 days ago
2.0 - 4.0 years
7 - 12 Lacs
gurugram
Work from Office
AsProcessAnalyst – Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.
Posted -1 days ago
2.0 - 4.0 years
7 - 12 Lacs
bengaluru
Work from Office
As Process Analyst– Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include:? Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience ? Proficient in MS Office applicationsand any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.
Posted -1 days ago
2.0 - 4.0 years
7 - 12 Lacs
bengaluru
Work from Office
AsProcessAnalyst – Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.
Posted -1 days ago
4.0 - 7.0 years
7 - 12 Lacs
bengaluru
Work from Office
As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to changemanagement Showcasing strong interpersonal teamwork
Posted -1 days ago
3.0 - 6.0 years
7 - 12 Lacs
bengaluru
Work from Office
As Senior Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client SLA's (Service Level Agreements) and timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives. Proven experience in building and utilizing reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics. Enhance technical skills by attending educational workshops, reviewing publications etc.
Posted -1 days ago
2.0 - 7.0 years
6 Lacs
ranchi
Work from Office
The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit-out projects in collaboration with the design and installation teams. Responsibilities : Single point of contact for the customer during the execution phase of their home interiors. Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer. Receive materials from Warehouse and to validate the same as per Order / BOQ. Day today coordination and foster teamwork between all the project stakeholders. Share the daily progress report for the installation works with the customer. Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams. Directing the Installation team simultaneously to safely execute the work according to the design plan. Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience. Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders. Job Requirement Graduate / Equivalent Qualification | 15 years of Academic education. Strong verbal and written communication skills Must have site job experience and willing for the same Basic knowledge of Google Suite or MS Office. Basic understanding of Project Management principles like scheduling and sequencing of installation activities. Detail-oriented and no-compromise attitude towards quality. Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams. High ownership and Customer-centric approach Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred.
Posted 3 hours ago
6.0 - 10.0 years
7 - 10 Lacs
noida
Work from Office
JOB RESPONSIBILITIES: Take full ownership of Supply Integration via Header Bidding, ORTB protocol, and RTB/PMP to ensure seamless connectivity. Lead the onboarding of SSPs- assessing feasibility, generating Endpoints, Tags, and Feeds with accuracy and efficiency. Manage DSP onboarding by verifying compatibility, integration, and overseeing daily operations for key DSPs like PubMatic and BidSwitch. Oversee end-to-end Ad Operations and Publisher Account Management across CTV, Video, Display, and In-app channels. Regularly audit publisher integrations to ensure data integrity, monitoring fraud detection, fill rates, error resolution, and demand mapping. QUALIFICATIONS AND SKILLS: Should be well-versed in monetising on prime SSPs like GAM and Amazon\u2019s UAM Minimum of 6+ years of solid experience with Header Bidding, ORTB protocol, RTB/PMP. Strong proficiency in running infrastructure for CTV, Video, and Display monetisation. Hands-on experience onboarding Supply Side Platforms via ORTB feeds/endpoints with precision.Mandatory expertise with major platforms such as PubMatic, BidSwitch, Appnexus, Rubicon, Pulsepoint, or Freewheel. Proven track record of creating and running the infrastructure for running deals via major DSPs. Demonstrated leadership skills in managing large-scale programmatic operations with agility and vision.
Posted 5 hours ago
8.0 - 10.0 years
5 - 9 Lacs
bengaluru
Work from Office
What this job involves: The area IFM Operations Lead will have responsibility for the overall management of IFM operations for the area / countries under the scope. The responsibility includes delivering Integrated Facility Management (IFM) services consistently and efficiently aligning with the client requirements and expectations. The role requires the individual to establish & nurture working relationship with the key stakeholders within JLL as well Amazon organizations. This is a leadership role requiring efficient management of IFM team working together to provide a professional, value-focused service aimed at constantly meeting or exceeding the client expectations. Key Responsibilities: Acts as the single point of contact for IFM delivery assurance in the area / countries. Provide leadership to the JLL account based IFM service delivery teams in the area / countries. Overall responsibility for ensuring seamless delivery of IFM services including soft & engineering, commute and food & beverages services. Accountable for the local service delivery to meet the contractual obligations of JLL for Amazon including KPIs and performance standards. Responsible for driving implementation of various service delivery enhancement programs and initiatives from time to time. Overall responsibility of managing third party service vendor performance including conducting regular business reviews and managing reporting requirements. Develop and maintain a detailed understanding of Amazons business and key factors influencing their requirement for our services. Coordinating with the function leads, ensure implementation of standard operating procedures / play books for IFM service delivery to ensure consistency from time to time. Collaborating with GREF leadership team in the region / area / countries, establish delivery strategies for IFM services from time to time. Drive and implement strategies around optimization of services & cost, benchmarking and best practices for IFM service delivery in the area / country. Establish annual goals for IFM function in the area / countries aligning with the overall Amazons GREF global, regional and local objectives and driving teams to achieve the same. Lead and manage budget planning for IFM function from time to time and ensure that the teams are working together to manage the budgets effectively meeting the client specific requirements and targets. Education and experience Bachelors degree in any discipline with a minimum of 8 10 years of experience in a corporate environment with proven ability to function effectively as a leader. Exposure and experience in dealing with multinational corporate organizations. Experience of working in and managing real estate / IFM function is desirable. Strong Analytical skills. Proven ability to solve problems using an objective approach. Good Leadership skills with ability to manage large teams. Ability to adapt and perform under pressure, ability to meet targets & objectives Ability to collaborate strongly across multiple stakeholders. Possess strong interpersonal skills with the ability to build and nurture relationships. Good communication & client relationship management skills. On-site Bengaluru, KA, Hyderabad, TS . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.
Posted 3 days ago
1.0 - 2.0 years
2 - 3 Lacs
bengaluru
Work from Office
We are looking for Team Leader for Courier Operation for a Reputed Logistic and Courier Company Role & responsibilities Manages the entire employee lifecycle, from recruitment and training to performance and exit. Concentrates on individual employee development, engagement, and fostering a positive work environment. Primarily involves the relationship between individual employees and the employer. Handling Grievances Facilitate Changes Ensure adherence to company SOPs and standards Preferred candidate profile Proven experience as a warehouse manager or supervisor. should have experience in managing the warehouse floor. Strong organizational and leadership skills. Excellent problem-solving and communication skills. Interested candidate can reach out to - Swati- 9108382888
Posted 3 days ago
6.0 - 11.0 years
12 - 16 Lacs
bengaluru
Work from Office
As an Assistant Manager Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Ensure that client Service Level Agreements (SLA) and timelines are met Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce Graduate with a minimum of 6+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles. Experience in participating and collaborating in team meetings to gather/share information. Ability to achieve individual and Business metrics. Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and be part of change management initiatives. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. Enhance technical skills by attending educational workshops, reviewing publications etc.,
Posted 3 days ago
3.0 - 5.0 years
8 - 12 Lacs
hyderabad
Work from Office
Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Mandatory Skills: Microsoft Entra ID. Experience: 3-5 Years.
Posted 3 days ago
2.0 - 5.0 years
2 - 5 Lacs
lucknow
Work from Office
The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit-out projects in collaboration with the design and installation teams. Roles and Responsibilities Responsibilities : Single point of contact for the customer during the execution phase of their home interiors. Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer. Receive materials from Warehouse and to validate the same as per Order / BOQ. Day today coordination and foster teamwork between all the project stakeholders. Share the daily progress report for the installation works with the customer. Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams. Directing the Installation team simultaneously to safely execute the work according to the design plan. Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience. Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.
Posted 4 days ago
4.0 - 5.0 years
6 - 7 Lacs
nadiad
Work from Office
Oversee rental fleet operations, streamline utilization, inventory, and dispatch. Monitor operators, plan staffing, and enforce policies. Coordinate maintenance, ensure compliance, and drive efficiency to deliver reliable fleet performance. Health insurance Provident fund
Posted 4 days ago
2.0 - 5.0 years
2 - 5 Lacs
patna
Work from Office
As an Operations Lead, you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility . You will engage the client and keep them informed with required updates of the project and ensure they are aware of all the activities that are about to be done / on going / yet to start etc. Roles and Responsibilities Coordinate with manpower agencies and ensure that right resources are assigned to get the work done on time. Coordinate communication and foster teamwork between all the project stakeholders. Establish and prepare formal reporting arrangements on project progress such as Weekly Progress Reports. Engage, interact and build professional relationships with the design professionals, vendors and clients while simultaneously directing the installation team to safely execute the work according to the design plan. Work closely with respective functional teams to ensure a high standard of execution and customer experience.
Posted 4 days ago
8.0 - 10.0 years
4 - 8 Lacs
zirakpur
Work from Office
Operations Lead Revenue Recognition What this job involves: Perform detailed reviews/analysis of Master Agreements and Contracts to ensure that revenue is properly recorded in accordance with ASC 606 Review and verify accuracy of journal entries, revenue accruals and account reconciliations Implement and perform routine checks and balances onrevenue recognition, to ensure an efficient process for ensuringrevenueisrecognizedin the correct general ledger accounts and periods Perform monthly close duties including journal entry preparation and review, account reconciliations, bad debt and aging review etc. Participate in technical interpretation of revenue recognition on key agreements Research and prepare written technical accounting policies and positions for non-standard revenue transactions Document key processes; identify areas of opportunities and create plans to successfully execute improvements Develop and maintain productive working relationships with the finance and controllership teams across all business units Perform ad hoc reporting and special projects as requested Sound like you To apply, you need to have: Prior experience with revenue recognition or work with ASC 606 (IFRS 15/ Ind AS 115) Ability to review and interpret contracts Strong technical and analytical skills Advanced knowledge of Microsoft Excel and Power point Demonstrated ability to work effectively under pressure with multiple and changing tasks Key skills: Strong organizational and interpersonal skills. Strong oral and written communication skills Experience and success working in a team environment. CA / CMA/CWA is must. 8-10 years of relevant experience. 5-7 years of supervisory experience mandatory. What you can expect from us On-site Gurugram, HR Scheduled Weekly Hours: 40
Posted 4 days ago
8.0 - 10.0 years
4 - 8 Lacs
gurugram
Work from Office
Operations Lead Revenue Recognition What this job involves: Perform detailed reviews/analysis of Master Agreements and Contracts to ensure that revenue is properly recorded in accordance with ASC 606 Review and verify accuracy of journal entries, revenue accruals and account reconciliations Implement and perform routine checks and balances onrevenue recognition, to ensure an efficient process for ensuringrevenueisrecognizedin the correct general ledger accounts and periods Perform monthly close duties including journal entry preparation and review, account reconciliations, bad debt and aging review etc. Participate in technical interpretation of revenue recognition on key agreements Research and prepare written technical accounting policies and positions for non-standard revenue transactions Document key processes; identify areas of opportunities and create plans to successfully execute improvements Develop and maintain productive working relationships with the finance and controllership teams across all business units Perform ad hoc reporting and special projects as requested Sound like you To apply, you need to have: Prior experience with revenue recognition or work with ASC 606 (IFRS 15/ Ind AS 115) Ability to review and interpret contracts Strong technical and analytical skills Advanced knowledge of Microsoft Excel and Power point Demonstrated ability to work effectively under pressure with multiple and changing tasks Key skills: Strong organizational and interpersonal skills. Strong oral and written communication skills Experience and success working in a team environment. CA / CMA/CWA is must. 8-10 years of relevant experience. 5-7 years of supervisory experience mandatory. What you can expect from us On-site Gurugram, HR Scheduled Weekly Hours: 40
Posted 4 days ago
3.0 - 8.0 years
7 - 8 Lacs
pune
Work from Office
Leading BPO in Pune Hiring For Team Leader/Assistant Manager US Healthcare Voice Process CTC UPTO 8 LPA Require min 1 Year as Team Leader Experience in International BPO in HEalthcare Process Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Require Excellent Communication skills in Written & Verbal Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in
Posted 4 days ago
2.0 - 4.0 years
7 - 12 Lacs
gurugram
Work from Office
AsProcessAnalyst – Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.
Posted 4 days ago
2.0 - 7.0 years
6 - 9 Lacs
thane
Work from Office
Leading BPO in Mumbai Hiring For Team Leader/Assistant Manager International Upselling Process CTC UPTO 9LPA Require min 1 Year as Team Leader Experience in International BPO Experience in any International Sales is Mandatory Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in
Posted 4 days ago
4.0 - 8.0 years
5 - 10 Lacs
mohali
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Operations Lead – Revenue Recognition What this job involves: Perform detailed reviews/analysis of Master Agreements and Contracts to ensure that revenue is properly recorded in accordance with ASC 606 Review and verify accuracy of journal entries, revenue accruals and account reconciliations Implement and perform routine checks and balances on revenue recognition, to ensure an efficient process for ensuring revenue is recognized in the correct general ledger accounts and periods Perform monthly close duties including journal entry preparation and review, account reconciliations, bad debt and aging review etc. Participate in technical interpretation of revenue recognition on key agreements Research and prepare written technical accounting policies and positions for non-standard revenue transactions Document key processes; identify areas of opportunities and create plans to successfully execute improvements Develop and maintain productive working relationships with the finance and controllership teams across all business units Perform ad hoc reporting and special projects as requested Sound like youTo apply, you need to have: Prior experience with revenue recognition or work with ASC 606 (IFRS 15/ Ind AS 115) Ability to review and interpret contracts Strong technical and analytical skills Advanced knowledge of Microsoft Excel and Power point Demonstrated ability to work effectively under pressure with multiple and changing tasks Key skills: Strong organizational and interpersonal skills. Strong oral and written communication skills Experience and success working in a team environment. CA / CMA/CWA is must. 8-10 years of relevant experience. 5-7 years of supervisory experience mandatory. What you can expect from us At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site –Gurugram, HR Scheduled Weekly Hours 40 Job Tags: JBS If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 4 days ago
4.0 - 8.0 years
5 - 10 Lacs
gurugram
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Operations Lead – Revenue Recognition What this job involves: Perform detailed reviews/analysis of Master Agreements and Contracts to ensure that revenue is properly recorded in accordance with ASC 606 Review and verify accuracy of journal entries, revenue accruals and account reconciliations Implement and perform routine checks and balances on revenue recognition, to ensure an efficient process for ensuring revenue is recognized in the correct general ledger accounts and periods Perform monthly close duties including journal entry preparation and review, account reconciliations, bad debt and aging review etc. Participate in technical interpretation of revenue recognition on key agreements Research and prepare written technical accounting policies and positions for non-standard revenue transactions Document key processes; identify areas of opportunities and create plans to successfully execute improvements Develop and maintain productive working relationships with the finance and controllership teams across all business units Perform ad hoc reporting and special projects as requested Sound like youTo apply, you need to have: Prior experience with revenue recognition or work with ASC 606 (IFRS 15/ Ind AS 115) Ability to review and interpret contracts Strong technical and analytical skills Advanced knowledge of Microsoft Excel and Power point Demonstrated ability to work effectively under pressure with multiple and changing tasks Key skills: Strong organizational and interpersonal skills. Strong oral and written communication skills Experience and success working in a team environment. CA / CMA/CWA is must. 8-10 years of relevant experience. 5-7 years of supervisory experience mandatory. What you can expect from us At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site –Gurugram, HR Scheduled Weekly Hours 40 Job Tags: JBS If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 4 days ago
4.0 - 7.0 years
7 - 12 Lacs
chennai
Work from Office
As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to changemanagement Showcasing strong interpersonal teamwork
Posted 4 days ago
2.0 - 5.0 years
4 - 6 Lacs
noida, greater noida
Hybrid
As an Operations Executive, you will be responsible for overseeing and optimizing all operational processes within our organization. Will be to enhance efficiency, streamline workflows, and ensure seamless coordination across various departments Required Candidate profile Proven experience in operations management with 2+ years in a leadership role Act as the primary point of contact with the Clients to understand their business needs Dealing with international clients
Posted 4 days ago
4.0 - 7.0 years
5 - 9 Lacs
zirakpur
Work from Office
remote typeOn-site locationsGurugram, HR time typeFull time posted onPosted 5 Days Ago job requisition idREQ397748 Position: Operations Lead Business: Property and Asset Management, Gurgaon What this job involves: Putting Clients first Meetingor even exceedingclient expectation is a tall order, and this is what we strive for every time. Weve gained a solid and positive reputation over the years as a customer-centric company, and your job is to uphold that level of satisfaction. Youll maintain the consistency of our services by workingclosely with Property Managers, Operations Managers and site teams to develop tailored and innovative solutions. Driving operational excellence In this role, you will work closely with the Regional Head and your team of Operations Managers in ensuring operational excellence at sites. You will be in charge of your cluster by being responsible for all decisions relating to site operations, contracts, procurements, financial, or team management. Additionally,youll take charge of the sitesfinancial operations targets, process compliance and risk management. Fostering teamwork and Excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our peoples growth and development through training and coaching sessions. Youll foster collaboration, cooperation and performance excellence. Furthermore, youll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Becoming a trustworthy authority Do you have what it takes to be a governance champion? If so, you are perfect for this role!Particularly, you must ensure all parties uphold their duties stated in the contract. You're also the one managing the governance process for your cluster. As such, youll rally the team toward achieving the agreed key performance indicators, service levels and other compliance measures. How to roll out change control process effectively is also another challenge you need to take on Sound like you? To apply you need to be: A Property Management Pro Do you have a Degree with relevant educational background in BE / B. Tech / MBA with at least 10 to 15 years experience in facilities, property management, hospitality or related? You will be experienced real estate professional with hands on property/ facility management. At JLL, well let you fully demonstrate your expertise in property management, planning and organizational skills, and knack for addressing complex operational matters on a daily basis. Expert Communicator Youll face a wide range of clients and senior-level officers, so superior oral and written communication skills are essential. Having good relationship management skills, communication skills with the ability to network with client team members, contractors, govt. authorities, statutory agencies with consummate ease. Youll be working with many diverse interest groups so the way you share information and your ability to persuasively convey information is highly important. A high EQ is must for this role. Solutions Orientated Helping our clients achieve their ambitions is at the heart of everything we do and understand our client pain points and connecting them with the relevant JLL experts across technology or workplace strategy. Working alongside the Regional Head will youll help formulate the broader cluster plan and report the cost savings & revenue Your key deliverables will be as follows Monitoring the revenue & contribution budget from the cluster which is assigned to you. Closely monitoring and being responsible for collections. Managing vendors effectively. Involving in Quarterly Vendor Evaluations (SLA), Vendor Payments as per the agreement etc. Manage contract renewals/ client retention >100% with formalized agreement Overseeing and being responsible for Invoicing & Billing Ensuring Client invoicing by the 7th of the month. Provide necessary support to Business Enablers Team to ensure 100% billing as per contracts. Implementation of CSI, ensure rollout within agreed timeline at all Clients. Support internal audits by Compliance team Ensure regular site audits by SME Ensure 100% adherence to Reward & Recognition calendar as per policy by the site in your cluster & participate in all the site R&R activities Ensure all training initiatives rolled out within specified timeframe with over 80% documented trainings Manage PGOI & Revenues for your cluster Assist in renewal/formation of society agreements to be processed by Operations team Aid in recruitments by participating in interviews, walk-in drives etc. Support in transitions take help from Operations Manager and Transition Manager What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site Gurugram, HR Scheduled Weekly Hours: 40 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.
Posted 4 days ago
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