Job
Description
Greetings of the day ! Our reputed MNC Client is hiring for: Designation- Digital Transformation- Business Excellence Manager Location- Sec- 49, Gurugram Shift- UK Shift Working Mode: Hybrid (3 days work from office) NOTE: Should have Lean Six Sigma (Green belt or Black belt) Job Role: The RPA Transformation and Business Excellence Manager will lead the strategy, design, and implementation of Robotic Process Automation (RPA) initiatives, driving digital transformation across the organization. This role will focus on enhancing operational efficiency, delivering scalable automation solutions, and promoting business excellence practices. The ideal candidate will possess expertise in both RPA technologies and process optimization methodologies (Lean, Six Sigma), driving continuous improvement and operational innovation. Key Responsibilities: 1. RPA Strategy & Implementation: Lead the identification, design, and implementation of RPA solutions to streamline business processes and improve efficiency. Develop a comprehensive RPA strategy aligned with organizational goals, focusing on high-impact areas. Collaborate with cross-functional teams to assess automation potential across different departments. Manage end-to-end automation lifecycle, including process assessment, design, development, testing, and deployment. Ensure robust governance frameworks for RPA deployments, ensuring compliance, scalability, and security. 2. Process Optimization & Business Excellence: Utilize Lean, Six Sigma, and other continuous improvement methodologies to optimize processes prior to automation. Drive business excellence programs aimed at improving operational efficiency, cost reduction, and process effectiveness. Work with department leaders to identify and map critical business processes, ensuring a data-driven approach to RPA and process re-engineering. Foster a culture of operational excellence through training, coaching, and mentoring in continuous improvement practices. 3. Change Management & Stakeholder Engagement: Act as a key change agent for RPA adoption, ensuring alignment across stakeholders and fostering a positive transformation culture. Work closely with leadership and departmental heads to identify automation opportunities and secure buy-in for transformation projects. Communicate RPA transformation goals, progress, and success metrics to stakeholders, ensuring transparency and alignment. Lead workshops and training sessions to upskill employees on RPA tools, processes, and best practices. 4. RPA & Business Excellence Metrics: Define and track key performance indicators (KPIs) to measure the success of RPA and business excellence initiatives. Continuously monitor automated processes and ensure they meet business objectives. Provide reports on RPA performance, ROI, and business impact to senior management and stakeholders. Implement mechanisms for continuous feedback and improvement of automated processes. 5. Technology & Vendor Management: Stay up to date with the latest RPA technologies, trends, and best practices to maintain cutting-edge automation solutions. Work with RPA vendors and partners to ensure successful implementation, support, and scaling of RPA tools. Manage the relationship with external vendors and consultants engaged in RPA project 6. People Management: Manage a team of BEs, RPA experts as per organization growth and structure Qualifications & Skills: Education: Bachelors degree in business administration, Information Technology, or related field. Masters degree preferred. Experience: 8-10 years of relevant experience in business process improvement, RPA implementation, or digital transformation roles, with an overall experience of 15-18 years Proven experience with RPA tools (e.g., UiPath, Blue Prism, Automation Anywhere). Strong background in process improvement methodologies such as Lean, Six Sigma (certification is a plus). Experience managing complex transformation projects across multiple business units. Technical Skills: Familiarity with workflow automation, AI, machine learning concepts, and data analytics. Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organization. Strong project management skills, with a proven track record of delivering high- impact business transformation projects. Thanks & Regards, Gayatri Kumari Email Id- gayatri@v3staffing.in V3 Staffing Solutions India P. Ltd.
