342 Black Belt Jobs

Hi , We are hiring for the ITES Company for Quality Analyst Manager Role. Overview Quality Analyst Manager - Voice is to ensure that all voice-based interactions between agents and customers meet company and client standards for service quality, compliance, and customer satisfaction. To monitor, evaluate, and improve the quality of customer interactions over phone calls, ensuring consistency, professionalism, and adherence to scripts, policies, and performance standards. To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) T...

Responsibilities Functional Responsibilities Analyse, maintain, and imporve financial systems to support business operations Collaborate with cross-functional teams to implement system upgrades and integrations Ensure data integrity, accuracy across financial systems Develop and maintain system documentation and user guides Provide training and technical support to finance team Create and automate financual reports and dashboards using PBI Participate sub process re-engineering and digital transformation initiatives Lead continuous improvement initiatives to enhance system usability and reporting accuracy Monitor system performance and proactively address bottlenecks or inefficiencies Engage...

Please share your resume in case below profile suits - Jitendra.Pandey@cotiviti.com / 7350534498 Team Lead Quality General Summary: We are seeking a dynamic and experienced Team Leader, Quality to guide and support our quality assurance team within the healthcare domain. This role is pivotal in ensuring high standards of transactional quality, supporting continuous process improvement, and enhancing process training initiatives.The ideal candidate will have a strong background in healthcare operations, a proven track record of supporting quality management initiatives, and the ability to lead a team toward achieving operational excellence. Job Responsibilities: Team Supervision & Performance...

Team Management Responsibilities: Manage Quality Leads and the extended team Qualification Education: Graduate with relevant experience a. Should have done basic quality training Lean, and basic QC tools b. GB/BB certified preferred Minimum Experience required : Should have 8 -10 years of experience in managing QA processe Responsibilities: Business / Customer Ensure that the team meets the delivery standards expected by the client w.r.t both the quality and timeliness of Audits Ensure that the team shall deliver to the customers / clients expectations Ensure On time Audits Ensure reduction in the occurrence of defects per agreed goals Provide expertise in terms of the auditing process, samp...

Drive continuous improvement initiatives Implement lean six sigma methodologies Lead process excellence projects Manage bfsi project delivery Analyze data with minitab & dmav tools Risk Audits, identify automation (RPA/ VBA, Excel macros) Office cab/shuttle

Minimum 2 years of direct experience in leading process improvement Experience in championing Change Certfication in Six Sigma (Green Belt or Black Belt) Experience with sales operations in a B2B environment Proficient in process analysis

Role & responsibilities Drive operational excellence across GCC functions Lead Lean, Six Sigma, or digital transformation initiatives Analyze processes and identify continuous improvement and transformation opportunities Evaluate end-to-end processes for automation, digitization, or reengineering Develop business cases with financial impact analysis Design and scope solution plans including transformation roadmaps and implementation strategies. Collaborate with stakeholders to define ROI-driven projects. Quantify business impact, track value realization and validate cost savings and efficiency gains Champion process excellence frameworks (Lean, Six Sigma, BPM) Preferred candidate profile 8 t...

Key responsibilities: Single point of contact for driving CI and Quality Support for the assigned account. Connect and collaborate with Client independently on a regular basis to understand the VOC and early warning signal on escalations Lead and guide a team of Improvement Consultants (BB's) Ensuring Implementation of Quality Standards in the account as per the Organization requirements Design and deploy consistent improvement framework to enhance customer satisfaction Facilitation of Metrics Management. CPMs/KPIs and mitigation plans to avoid penalties if any Execute client projects on cost reduction, customer experience improvement, process re-engineering, process improvement, workforce o...

PRINCIPLE PURPOSE OF JO This role is to develop, measure and maintain the quality standards and drive continuous improvement initiatives. Primary role of senior quality analyst is to ensure that associates undergo a thorough quality check process and adhere to the process specific requirements. Senior quality analyst is also expected to analyze data, identify and flag potential risk areas & recommend preventive action. Senior quality analyst works closely with the operations team in achieving and maintaining accuracy and overall efficiency on the program. JOB RESPONSIBILITIES End to end deployment of quality function in assigned projects. Driving six sigma initiatives in assigned projects. R...

As a Process Excellence Manager, you will lead and drive process improvement initiatives that require a heavy focus on the applications of Lean and Six Sigma tools using the DMAIC methodology. This role demands strategic thinking, strong stakeholder management, and expertise in process design, optimization and standardization contributing significantly to sales operational excellence and business strategy. Read on to understand more about this opportunity. Key Responsibilities Strategic Initiatives & Process Improvement Identify, plan, manage, and execute process improvement initiatives with full ownership Collaborate with Stakeholders to identify and prioritize processes for improvement bas...

Role Overview:The Healthcare Six Sigma Consultant will partner with senior leadership and cross-functional clinical and operational teams to drive process optimization and operational excellence across healthcare functions. The role requires strong Six Sigma expertise, analytical abilities, and the ability to package recommendations into compelling leadership presentations.Key Responsibilities:Lead and support Six Sigma / Lean improvement projects across healthcare operational areas (clinical workflows, utilization management, revenue cycle, care coordination, quality, etc)Analyze current processes, identify waste and variation, and implement measurable improvements to drive efficiency, cost...

;Sr Manager Lead Data AnalyticsPosition OverviewWe are seeking a detail-oriented and proactive professional with 4 5 years of experience in Data Analytics. The ideal candidate will have a strong background in project governance, reporting, and analytics, with proven expertise in using relevant tools to provide insights, track performance, and enable data-driven decision-making.Key ResponsibilitiesData Analytics & Insights, ReportingCollect, clean, and analyze data from multiple sources to generate actionable insights.Handling of large datasetDesign and maintain dashboards to monitor KPIs, performance metrics, and resource utilization.Perform trend analysis, root cause identification, and sce...

Job Purpose EXL is seeking an experienced Transformation Manager to identify, assess, design, and project manage transformative initiatives across client operations. The ideal candidate will possess deep expertise in operational transformation, leveraging process redesign, continuous improvement, digital innovation, automation, data-driven insights as well as expertise and knowhow in a wide range of transformation tools and technologies to drive efficiency, effectiveness, and client value. This role is placed under the Transformation and Data Insights team of EXL s Emerging Business Unit (EBU) which is an amalgamation of Utilities, Travel, Banking and Retail and will need to bring together e...

Previous transaction monitoring experience will be preferred Good communication skills Good email etiquettes Good command over English language Good MS Office Skills including Excel & Power Point Train new hires on client Standards and procedures Mentor associates to identify performance gaps and build remediation plan Participate in QA from time to time to address increased sample requirements in case of performance gaps Contact external parties to obtain incomplete and/or inaccurate information Solves problems effectively identifies the relevant issues, gathers needed information and input, applies sound reasoning, and develops workable solutions Conduct ongoing analysis of performance & r...

Leads, manages, and supports projects related to process and product improvements using Lean, Six Sigma and project management methodologies to achieve business goals. Specific Responsibilities Maintenance Components BIQ Lead to 3+ machine production facilities. Identify, lead and execute defined Built-in-Quality (BIQ) Projects. BIQ Projects are to be run as accelerated internal CPI Quality Projects. Support established BIQ Governance process and format. Collaborate with Machine BIQ Leads to identify future common BIQ Projects. Coordinate NPI Audit of Maintenance Components part families. Establish New Source Introduction notification method. General Responsibilities Designing and developing...

Process Excellence culture building: - Deploy Process Improvement framework for the engagement(s) • On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level Improvement opportunity identification: - • Drive Bottom up and Top down opportunity identification workshops for creation of pipeline of opportunities • Process, operations, business data analysis to identify improvement opportunities • Validation of opportunities creation of the projects Improvement projects implementation: - • Mentor Process Improvement projects (YB, GB & BB) to enable the operations resources to implement the improvement through structured approach • Facilitate meetings ...

Quality process excellence( PEX)- AM/DM - Pune Six Sigma Green Belt OR Black Belt certification BFSI - Domain Drive the Six Sigma culture and initiative across the organization with commitment, passion and persistence Ensure Positive contribution to the company's Gross margins and Operating margins. Lead/ participate in Six Sigma and Lean projects. Identify and Mentor Six Sigma and Lean projects Mentor Green Belt Trainees Participate in consulting assignments Internally and at Client site Support/ Enable change management ensuing from the projects Value stream Mapping/ Process mapping Follow up on action items Recommend new/ improvements to delivery models Identify and ensure implementation ...

Knowledge: It is vital that the applicant be at least Six Sigma Green Belt certified or similar and possess experience in being able to apply the Six Sigma tools during the process analysis The ideal candidate should be able to drive business process workshops and perform process mapping and gap analysis Experience of having supported a Product Owner will be highly preferred He/she should be able to bring along industry best practices of Oracle (or similar ERP) deployment in a large enterprise Experience driving value with RPA, Machine Learning, AI, Blockchain, IoT and Cloud are a plus Experience: o3+ years of driving transformation in a single function in a small-to-mid sized organization w...

Microland Limited is looking for Associate Manager - Operations Excellence to join our dynamic team and embark on a rewarding career journey. Team Supervision : Provide leadership, direction, and supervision to a team of employees, ensuring their productivity, performance, and professional development. Operational Management : Manage day - to - day operations within the assigned area, ensuring efficiency, adherence to processes, and effective resource allocation. Performance Management : Set performance goals, conduct regular performance reviews, and provide feedback and coaching to team members to help them excel in their roles. Project Coordination : Oversee projects, initiatives, or tasks...

We are seeking a Senior Manager of Sales & Operations Planning (S&OP) to lead the evolution of our global planning processes. This role is pivotal in aligning cross-functional teams across Sales, Product, Finance, and Operations to ensure accurate forecasting, optimized inventory, and scalable systems that support our rapidly growing storage hardware and software portfolio . The ideal candidate will bring deep expertise in process design, systems integration, and continuous improvement , with a strong background in hardware planning and supply chain orchestration . Key Responsibilities: S&OP Strategy & Leadership Lead the global S&OP process, ensuring alignment between demand, supply, produc...

**Type**: Full-Time | Mid-to-Senior Leadership | Core Ops Team **Reports To**: Chief Strategy Execution Officer (CSEO) **Start Date**: Within 30 45 Days ## **About the Role** As **Head of BPO Backoffice Ops**, you will lead the establishment and scaling of centralized Business Process Outsourcing (BPO) and internal back-office operations for Tradetronix Global and its 100+ AI-Human vertical teams. You will develop SOPs, staff key functions, implement shared service models, and ensure process optimization across HR, finance, CRM, documentation, analytics, compliance, and customer success. This is a mission-critical execution role focused on operational excellence, cross-functional coordinatio...

1. Project Management and Delivery: Oversee the complete lifecycle of process mining projects from initiation to closure, ensuring timely delivery within scope and budget; own the daily management thru sprint planning, velocity & workload management 2. CoE Support: Contribute to the establishment and management of the Process Mining CoE, promoting best practices and knowledge sharing. Take professional accountability and closely collaborate with business partners and process re-engineers. 3. Stakeholder Management: Serve as the primary liaison for Business, project teams, and internal and external stakeholders, ensuring effective communication and expectation management. 4. Team Mentorship: ...

Job Title : Process Excellence (HR) - Senior Manager Candidates with minimum 10+years of experience into Process Excellence, DMAIC , Black belt projects into HR Domain. Exposure to Service industry is must. Should be able to demonstrate experience in practical application of Lean Six Sigma techniques, Automation, etc. Experience in deploying Data analytics, Machine learning, Artificial Intelligence, etc would be an advantage. LSS Black belt must. QMS, Master Black belt, Agile, Digital competencies and PMP certifications would be an advantage. Atleast 4 years of experience as Lean Six Sigma or Transformation professional is must. Shift : Willing to work in all shifts and willing to travel to ...

Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being the world s most customer centric company. Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, ...

I. Role Summary The Lean Six Sigma Specialist will be the organizational expert in continuous process improvement, responsible for defining, establishing, and monitoring Key Result Areas (KRAs) across all major operational functions. This role will use Lean Six Sigma (LSS) methodologies to drive significant improvements in quality, efficiency, and cost effectiveness, directly aligning daily operations with strategic business goals. II. Key Responsibilities 1. KRA Definition and Strategic Alignment Establish Operational KRAs: Define, document, and establish quantifiable Key Result Areas (KRAs) for critical business processes (e.g., procurement, production, customer support, logistics). Perfor...