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3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Location City Mumbai Department Program Management Experience 3 - 5 Years Salary - INR Designation Consultant Total Position 1 Employee Type Permanent Job Description About Us: Click here to know - Who we are Roles and Responsibilities Identify inefficiencies and opportunities across opera tions using data analysis, process mapping, and diagnostic assessments. Develop future-state processes focused on enhancing efficiency, quality, and scalability, applying methodologies such as Lean, Six Sigma, and Kaizen. Execute end-to-end process improvement initiatives, ensuring alignment with business objectives and measurable impact. Enable successful process implementation through training, communication plans, SOP development, and stakeholder readiness assessments. Collaborate with client teams and leadership to ensure buy-in, and prepare reports and dashboards to communicate progress, risks, and outcomes effectively. Key Responsibilities: Strong understanding of process mapping, analysis, and optimization techniques. Familiarity with Lean Six Sigma principles, including the ability to drive projects using DMAIC or DMADV methodologies. Knowledge of process management tools like BPMN, Visio, or others. Experience in managing transformations in business processes, services, or functions. Ability to plan, execute, and monitor activities, ensuring timely delivery and minimal disruption. Strong verbal and written communication skills to interact with stakeholders at all levels. High attention to detail, especially in analyzing process flows, identifying gaps, and documenting improvements. Preferred Qualifications: Bachelor s degree in Engineering, Operations, or a related field with a Master s degree in Business or Management. 3 to 5 years of experience in process improvement, business transformation, or consulting roles. Lean Six Sigma Green Belt or Black Belt certification (preferred). Familiarity with process mining tools like Celonis, SAP Signavio is a plus Experience in working in or with industrial services or engineering sector Knowledge of enterprise systems such as SAP, Oracle, or others is an advantage. Exposure to client-facing roles, preferably in a consulting or service delivery environment
Posted 1 month ago
13.0 - 23.0 years
22 - 32 Lacs
Hyderabad
Work from Office
Designation- DGM Process Excellence / Transformation (Black Belt/MBB Mandatory) Domain- Asset Management / Capital Markets / F&A Business Unit- Digital Operations Reports to- GM/Director Experience- 13+ years Location- Hyderabad Shifts- Normal but should be flexible to work in US shifts Job Description : Identifies apt processes for Automation, Prepare business cases, project charters, Automation Assessments (RPA), Business Requirement Documents, (BRD) and use cases Lead Automation program plan to deliver requirements fitting in to the overall program plan and drive UAT and go-live in an identified account Drive realization of target FTE benefit, Business impacts Drive assessment to build a validated line of sight for automation in conjunction with operations and customers Use of statistical models and forecasting techniques to forecast or predict volumes, capacity, customer behavior, Customer journey Data aggregation and data mining techniques which help provide insights into past data in the form of dashboards, reports, etc. Oversee project execution on multiple projects and take action in case of slippages People management supervise project team Manage client expectations on overall project delivery Review key deliverables before they are presented to the client Both formal and informal coaching of team(s) both client and internal Lead proposal creation including effort estimates for project work Lead pre-sales and post-sales support Lead development of domain collaterals
Posted 1 month ago
6.0 - 11.0 years
14 - 18 Lacs
Chennai
Work from Office
Must have experience in the Customer Service domain LEAN Six Sigma Certification is a mandate Should have done a successful project in the Green / Black belt Interested can call Jasmeet - 8770809534 for interview
Posted 1 month ago
8.0 - 15.0 years
13 - 14 Lacs
Pune
Work from Office
Job Title: Assistant Manager- Quality (Contact Centre) Location: Pune Department: Quality Assurance Reports to: Operations Head Experience Required: 10+ Years in Quality Assurance in a Contact Centre Environment Job Summary: We are seeking a seasoned and quality-focused Assistant Manager - Quality to lead our Contact Centre quality assurance initiatives. The ideal candidate will have over 10 years of proven experience in a similar role, with deep expertise in designing quality frameworks, driving continuous improvement, and enhancing the overall customer experience through robust QA processes. Key Responsibilities: Quality Management: Oversee and continuously refine the quality assurance framework across all customer interactions - voice, email, chat, and digital. Monitoring & Audits: Analyse quality interactions of Operations team; ensure timely and effective call audits, evaluations, and reporting. Process Improvement: Analyze audit results to identify trends and systemic issues. Work closely with operations, training, and compliance teams to drive process enhancements. Feedback Mechanisms: Facilitate timely and constructive feedback loops with agents and team leaders; recommend targeted coaching based on audit findings. Client & Stakeholder Management: Interface with clients (internal or external) to present quality insights, drive improvement plans, and ensure alignment with SLAs and KPIs. Reporting & Analytics: Deliver regular dashboards, trend analyses, and quality performance metrics to leadership teams. Compliance & Standards: Ensure adherence to organizational and regulatory quality standards (eg, ISO, COPC, etc). Team Development: Coach and mentor team members, promoting a culture of continuous learning and improvement. Key Requirements: Minimum of 10 years of experience in Quality Assurance within a Contact Centre/BPO/KPO setup. At least 5 years in a team lead or assistant manager capacity. Strong knowledge of quality tools and methodologies (eg, Six Sigma, COPC, Root Cause Analysis). Proficient in using QA tools and reporting systems (eg, NICE, Verint, Calabrio, Tableau, Excel, Power BI). Excellent communication, interpersonal, and stakeholder management skills. Analytical mindset with attention to detail and a proactive problem-solving approach. Experience working with diverse teams in high-volume, multi-channel contact centre environments. Preferred Qualifications: Graduate/Postgraduate in any discipline. Certifications in Quality (eg, Six Sigma Green/Black Belt, COPC) are highly desirable but not mandatory. Exposure to global service delivery or offshore client management is a plus.
Posted 1 month ago
10.0 - 15.0 years
12 - 17 Lacs
Mumbai
Work from Office
Job Summary : - As a Continuous Improvement Manager, you will play a critical role in driving and managing organizational change initiatives aimed at improving efficiency, effectiveness, and overall performance. You will work closely with cross-functional teams to develop and implement. Continuous Improvement strategies, processes, and technologies to meet the organizations objectives. Your role will require strong leadership, project management, analytical, and communication skills. Key Responsibilities : - Continuous Improvement Strategy Development s Collaborate with senior leadership to define Continuous Improvement goals and objectives. Conduct thorough analysis of existing processes, systems, and organizational structures to identify areas for improvement. Develop comprehensive Continuous Improvement strategies and roadmaps. Lead and oversee Continuous Improvement projects from initiation to completion, ensuring there are delivered on time and within budget. Define project scopes, objectives, and resource requirements. Monitor and report on project progress and key performance indicators (KPIs). Develop and execute change management plans to ensure successful adoption of new processes, technologies, and cultural shifts. Identify potential risks and obstacles to change and develop mitigation strategies. Engage and communicate with stakeholders at all levels of the organization. Data Analysis and Reporting: Collect and analyze data to measure the impact of Continuous Improvement initiatives. Generate reports and dashboards to track key performance metrics and provide insights to leadership. Use data-driven insights to make informed decisions and adjustments to Continuous Improvement strategies. Collaboration and Leadership: Build and lead cross-functional teams responsible for implementing Continuous Improvement projects. Foster a collaborative and innovative culture within the organization. Lead by example and inspire others to embrace change and continuous improvement. Stay informed about industry trends, best practices, and emerging technologies related to Continuous Improvement. Identify opportunities for ongoing improvements and optimizations Qualifications B.Com/M.Com/MBA - Finance Black Belt Trained & Tested OR Certified . .
Posted 1 month ago
7.0 - 12.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Job Description Looking: SMT, Process Engineering , PCBA and Soldering Job Profile: As a key member of the Schneider Electric Outsourcing team, the candidate will be responsible for overseeing and optimizing PCBA Assembly processes across EMS operations. The role demands ensuring manufacturing feasibility, implementing and qualifying manufacturing processes, and aligning with the principles of Schneider Performance System (SPS). The candidate should act as a technical expert, driving standardization, and introducing new assembly technologies/processes to improve efficiency and quality. Roles and Responsibilities Proven experience in SMT, THT, Manual Assembly, and Conformal Coating processes. Setting up, reviewing, and analysing temperature profiling for Reflow, Wave Soldering, and Conformal Coating ovens. Collaborate with product designers to ensure timely execution of product pilots and mass production. Evaluate and recommend process improvements for enhanced quality and productivity. Review PCB Gerbers and conduct DFM analysis for new product introductions. Deep knowledge of IPC610 and IPC600 standards for effective NPI and product support. Lead PFMEA activities to identify and mitigate process risks. Ensure compliance with Schneider Electric standards in line design and process implementation. Drive the development of stencils, pallets, and jigs as per product requirements. Develop, validate, and monitor KPIs/Process Metrics for sustained performance improvement. Leadership Skills Define and execute a strategic vision for EMS support, aligned with Schneider Electric s priorities. Demonstrate effective stakeholder management, influencing, and negotiation skills. Encourage creative problem-solving and innovation within the EMS team. Qualifications Engineering Graduate in Electrical/Electronic Engineering with a minimum of 10 years of experience in PCBA manufacturing and process optimization. Diploma in Electrical/Electronic Engineering with a minimum of 10 years of experience in PCBA manufacturing and process optimization. Additional Skills: Certification in Six Sigma (Green/Black Belt) or equivalent problem-solving methodologies. Expertise in Quality Tools, DoE, PFMEA, and 8D problem-solving frameworks. Familiarity with advanced manufacturing technologies and automation solutions. Qualifications Looking: SMT, Process Engineering , PCBA and Soldering Job Profile: As a key member of the Schneider Electric Outsourcing team, the candidate will be responsible for overseeing and optimizing PCBA Assembly processes across EMS operations. The role demands ensuring manufacturing feasibility, implementing and qualifying manufacturing processes, and aligning with the principles of Schneider Performance System (SPS). The candidate should act as a technical expert, driving standardization, and introducing new assembly technologies/processes to improve efficiency and quality. Roles and Responsibilities Proven experience in SMT, THT, Manual Assembly, and Conformal Coating processes. Setting up, reviewing, and analysing temperature profiling for Reflow, Wave Soldering, and Conformal Coating ovens. Collaborate with product designers to ensure timely execution of product pilots and mass production. Evaluate and recommend process improvements for enhanced quality and productivity. Review PCB Gerbers and conduct DFM analysis for new product introductions. Deep knowledge of IPC610 and IPC600 standards for effective NPI and product support. Lead PFMEA activities to identify and mitigate process risks. Ensure compliance with Schneider Electric standards in line design and process implementation. Drive the development of stencils, pallets, and jigs as per product requirements. Develop, validate, and monitor KPIs/Process Metrics for sustained performance improvement. Leadership Skills Define and execute a strategic vision for EMS support, aligned with Schneider Electric s priorities. Demonstrate effective stakeholder management, influencing, and negotiation skills. Encourage creative problem-solving and innovation within the EMS team. Qualifications Engineering Graduate in Electrical/Electronic Engineering with a minimum of 10 years of experience in PCBA manufacturing and process optimization. Diploma in Electrical/Electronic Engineering with a minimum of 10 years of experience in PCBA manufacturing and process optimization. Additional Skills: Certification in Six Sigma (Green/Black Belt) or equivalent problem-solving methodologies. Expertise in Quality Tools, DoE, PFMEA, and 8D problem-solving frameworks. Familiarity with advanced manufacturing technologies and automation solutions. Schedule: Full-time Req: 00963O
Posted 1 month ago
10.0 - 20.0 years
8 - 14 Lacs
Bengaluru
Work from Office
Greetings from Infosys BPM Ltd., We are looking to hire a Senior Quality Manager at Bengaluru for a Banking and Financial Services Project. Work Location: Electronics City, Bengaluru (work from office) Education Qualification: Any full-time graduation Experience required: At least 8 years of experience in driving Quality Assurance and Process Improvement projects. Roles and Responsibilities: Good experience & knowledge in Quality management Systems, Process Improvement, Service Delivery Quality Management Systems. Good working knowledge of Quality Control methodologies Good working knowledge of Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), Lean methodologies Experience on Quality Assurance practices leading Stable and predictable process performance Experience in leveraging & proven expertise in replicating key best practices and standards, realizing cross industry synergies. Experience in leveraging industry leading Quality audit platforms to enhanced user experience and efficiency of the Quality Team Experience in managing transition accounts and driving early-stage interventions to ensure Right first-time implementation of quality processes Process Improvement Methodologies, Diagnosis and implementation of improvement opportunities to solve chronic business challenges focusing on process effectiveness and efficiency with examples walkthroughs. Ability to enhance key metrics by driving focused initiatives by partnering with delivery and client teams leading business benefits. Ability to analyze complex data and share key process and business inferences/insights with the leadership team Ability to project manage complex change initiatives by partnering with clients Lean and Six Sigma concepts understanding, ability to demonstrate quality concepts and leveraging to meet business objectives. Work closely with the Training Team to drive key Knowledge Management initiatives and close loop implementation of training need analysis Strong communication skills. Regards, Infosys BPM Talent Acquisition Team
Posted 1 month ago
6.0 - 11.0 years
5 - 10 Lacs
Jaipur
Work from Office
Greetings from Infosys BPM Ltd., We are looking for Quality and Process improvement Consultants to augment our capability in deploying Continuous improvement methodologies across industry domains and be an integral part of this exciting journey at Infosys BPM. Work Location: Jaipur (work from office) Education Qualification: Any full-time graduation Experience required: At least 5 years of experience in driving Process Improvement projects / initiatives Job Description: Purpose/Essence of the role: Build process improvement culture in client processes and use various Continuous Improvement levers along with domain knowledge to identify process improvement opportunities to achieve higher efficiency, effectiveness and experience for our customers. Role requires as strong understanding of Improvement methodology like Six Sigma & LEAN. Process Excellence culture building: - Deploy Process Improvement framework for the engagement(s) On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level Improvement opportunity identification: - Drive Bottom up and Top-down opportunity identification workshops for creation of pipeline of opportunities Process, operations, business data analysis to identify improvement opportunities Validation of opportunities creation of the projects Improvement projects implementation: - Mentor Process Improvement projects (YB, GB & BB) to enable the operations resources to implement the improvement through structured approach Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs Co-ordinate with lead developer for automation opportunity identification and project execution Govern the process of validation and sign off of the project closures in the project management portal Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects Branding: - Creating awareness by training and bringing visibility to process excellence initiatives in the engagement. Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performance Client Management: - Participate in client interactions to present the process improvement case studies. Regards, Infosys BPM Talent Acquisition Team
Posted 1 month ago
6.0 - 11.0 years
5 - 10 Lacs
Pune
Work from Office
Greetings from Infosys BPM Ltd., We are looking for Quality and Process improvement Consultants to augment our capability in deploying Continuous improvement methodologies across industry domains and be an integral part of this exciting journey at Infosys BPM. Work Location: Hinjewadi, Pune (work from office) Education Qualification: Any full-time graduation Experience required: At least 5 years of experience in driving Process Improvement projects / initiatives Job Description: Purpose/Essence of the role: Build process improvement culture in client processes and use various Continuous Improvement levers along with domain knowledge to identify process improvement opportunities to achieve higher efficiency, effectiveness and experience for our customers. Role requires as strong understanding of Improvement methodology like Six Sigma & LEAN. Process Excellence culture building: - Deploy Process Improvement framework for the engagement(s) On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level Improvement opportunity identification: - Drive Bottom up and Top-down opportunity identification workshops for creation of pipeline of opportunities Process, operations, business data analysis to identify improvement opportunities Validation of opportunities creation of the projects Improvement projects implementation: - Mentor Process Improvement projects (YB, GB & BB) to enable the operations resources to implement the improvement through structured approach Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs Co-ordinate with lead developer for automation opportunity identification and project execution Govern the process of validation and sign off of the project closures in the project management portal Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects Branding: - Creating awareness by training and bringing visibility to process excellence initiatives in the engagement. Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performance Client Management: - Participate in client interactions to present the process improvement case studies. Regards, Infosys BPM Talent Acquisition Team
Posted 1 month ago
6.0 - 11.0 years
5 - 10 Lacs
Chennai
Work from Office
Greetings from Infosys BPM Ltd., We are looking for Quality and Process improvement Consultants to augment our capability in deploying Continuous improvement methodologies across industry domains and be an integral part of this exciting journey at Infosys BPM. Work Location: Chennai (work from office) Education Qualification: Any full-time graduation Experience required: At least 5 years of experience in driving Process Improvement projects / initiatives Job Description: Purpose/Essence of the role: Build process improvement culture in client processes and use various Continuous Improvement levers along with domain knowledge to identify process improvement opportunities to achieve higher efficiency, effectiveness and experience for our customers. Role requires as strong understanding of Improvement methodology like Six Sigma & LEAN. Process Excellence culture building: - Deploy Process Improvement framework for the engagement(s) On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level Improvement opportunity identification: - Drive Bottom up and Top down opportunity identification workshops for creation of pipeline of opportunities Process, operations, business data analysis to identify improvement opportunities Validation of opportunities creation of the projects Improvement projects implementation: - Mentor Process Improvement projects (YB, GB & BB) to enable the operations resources to implement the improvement through structured approach Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs Co-ordinate with lead developer for automation opportunity identification and project execution Govern the process of validation and sign off of the project closures in the project management portal Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects Branding: - Creating awareness by training and bringing visibility to process excellence initiatives in the engagement. Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performance Client Management: - Participate in client interactions to present the process improvement case studies. Regards, Infosys BPM Talent Acquisition Team
Posted 1 month ago
15.0 - 24.0 years
40 - 70 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Responsible for the overall HTR Account Delivery across streams – Delivery, Transformation & COE ,Reserves Transformation Solutions , Process Excellence Deep experience (Global Delivery +Transformation) in HR BPS industry (across multiple verticals )
Posted 1 month ago
10.0 - 20.0 years
10 - 20 Lacs
Pune, Bengaluru
Work from Office
Greetings from Infosys BPM Ltd., We are looking for Quality and Process improvement Consultants to augment our capability in deploying Continuous improvement methodologies across industry domains and be an integral part of this exciting journey at Infosys BPM. Work Location: Electronics City, Bengaluru / Hinjewadi, Pune (work from office) Education Qualification: Any full-time graduation Experience required: At least 8 years of experience in driving Process Improvement projects / initiatives Job Description: Purpose/Essence of the role: Build process improvement culture in client processes and use various Continuous Improvement levers along with domain knowledge to identify process improvement opportunities to achieve higher efficiency, effectiveness and experience for our customers. Role require as strong understanding of Improvement methodology like Six Sigma & LEAN with good awareness about RPA / Digital technologies. Key Responsibilities: - 1. Identify improvement opportunities in Client processes: a. Identify the opportunity areas in client processes resulting in Business value delivery b. Analyze the requirements by demonstrating strong Domain knowledge, understanding of client business scenario, understanding constraints in implementation solutions and technology in Digital space c. Identify opportunities to implement RPA/Tactical automation solution in F&A Domain d. Drive Top-down opportunity identification workshops and bottom-up ideation initiatives for creation of high impact pipeline of process improvement opportunities Process, operations, business data analysis to identify improvement opportunities. Validation of opportunities and conversion in to the projects. 2. Mentor projects: Mentor / Lead Process Improvement projects using methodologies like Six Signa Yellow Belt, Green Belt, Black Belt, Lean and Design thinking etc.) to implement process improvement through structured approach. Conduct toll gates review and guide project leaders for appropriate storyboard creation and update in the project management tool of PI projects. Govern the process of validation and sign off of the project closures in the project management portal. 3. Client Management: Participate in client interactions to present the process improvement case studies. Establish Governance with the client for project opportunity identification/ workshops, project validations and sign offs 4. Build process excellence culture: Design (Customize) and deploy Process Improvement framework for the engagement (s) by gathering requirements from stakeholders. Drive Certification program at the engagement level and participate in the training programs as trainers. Conduct in house training programs on Lean Six Sigma methodology (YB and GB). Drive Certification program at the engagement level 5. Analyze structural feedback from the Stakeholders: Support process owner to drive improvement plan for CSAT at org. level, analyze, provide feedback and drive corrective and preventive actions. 6. Create Branding for Quality/Organization: Creating awareness by training and bringing visibility to quality initiatives in the engagement in order to drive Process Improvement culture. Creating process improvement case studies and socializing with teams on various success initiatives of engagement performance Regards, Infosys BPM Talent Acquisition Team
Posted 1 month ago
10.0 - 18.0 years
12 - 20 Lacs
Hyderabad, Bengaluru
Work from Office
Job Overview - The role of Manager / Sr. Manager Business Excellence (healthcare) domain encompasses leadership strategic oversight and operational & Process Excellence. Key Responsibilities Quality Assurance - Ensure Program Quality objectives and SLAs are met. Ensure Program Quality measurements are reflective of Quality levels perceived by the client Value Creation - Deliver tangible value to the clients through. Process Reengineering Transformation projects leveraging Digital capability (Automation Analytics etc.). Cross geo/cross tower projects. Drive client specific initiatives Efficiency Improvement - Reduce cost of operations reduce cost of quality improve productivity Optimize Spans & Ratios Utilization Improvement Speed to Proficiency - Learning curve reduction Delivery Excellence - Improve process capability improve end to end service delivery processes Build and leverage Continuous Improvement Meet SLA commitments Lead and manage Interventions People Management - Ensure employee engagement through strong people connect and managing grievances with the help of HRBP and leadership team as appropriate. Drive team upskilling initiatives. Ensure appropriate staffing and back-up plans to ensure business continuity Client relationship - Manage client conversations w.r.t. Quality and Continuous Improvement. Periodically present value-adds in business reviews. Manage and drive client satisfaction improvement projects and key actions. Skills & Attributes Master's in business administration or any post-graduation will be an advantage. Around 10 to 18 years with approx. 8+ years of BPO experience Experience in US healthcare BPO is necessary Candidates with stability preferred in terms of previous job changes Preferably should have leadership experience in manufacturing/ services in the field of Quality/ Excellence/ Operations/ Automation Work experience in MNCs or reputed organizations will be an added advantage. Certified Six Sigma Black Belt from reputed institutes/companies. Contact Person - vaishnavij Contact Number - 9840116224 Email - vaishnavij@gojobs.biz
Posted 1 month ago
12.0 - 17.0 years
32 - 37 Lacs
Ahmedabad
Work from Office
Project Management Oversee/lead continuous improvement projects across various departments Global Stakeholder Engagement & Reporting Business process transformation/ business excellence experience Business excellence / digital transformation teams Required Candidate profile FnA domain knowledge Service industry experience (FnA processes) Hyper automation, GenAI and Agentic AI know-how (done Proof of concept or even theoretical knowledge is good)
Posted 1 month ago
8.0 - 13.0 years
10 - 11 Lacs
Hyderabad
Work from Office
Assistant manager SAFRAN + M/F - India, Hyderabad - 159649 | Safran Assistant manager SAFRAN + M/F 06.23.2025 Job Description He/she is leading continuous improvement initiative: Referent for methodology (Charts like Box plot, 7QC Tools Etc , Spaghetti diagrams,) Promote LEAN manufacturing initiatives Support all improvement project Manage 5S activities, audits and action plan; Production line organization Workshop layout Flow management Required tools and means create good relationship in project team; provide synthetic and clear regular reports of progress follow-up; be able to coordinate with stakeholders Job Requirements Lean Sigma - Green Belt & Black belt Proficient in MS office Project Management Significant experience in production management and/or LEAN manufacturing Hoshin kanri Company Information Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazines "Worlds best companies 2024" ranking. Safran Electrical & Power is one of the worlds leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries. Locate your future workplace GMR Aerospace & Industrial Park 500108 Hyderabad India Copy Address Number of countries where Safran is located
Posted 1 month ago
3.0 - 5.0 years
3 - 7 Lacs
Pune
Work from Office
Ecolab is seeking a Business Process Automation Analyst within the companys Global Business Services to support and deliver key initiatives providing project intake, planning, and identification of scalable global tools to address process challenges while enhancing workflow and automation efficiencies. Location: The position is based in our office in Pune. Shift: UK Shift, 12 to 9pm Work Situation: Hybrid, in office 3 days a week Business Analyst Main Responsibilities: Manage project intake and prioritization of requests Contribute to project management actives and ensuring successful delivery from identification through deployment Collaborate with business and process improvement teams to evaluate automation opportunities Participate in process design, business requirement definition, design reviews, testing, training support and user adoption Engage in Vendor and technology selection RFP/RFI Facilitate process reviews to identify automation opportunities and requirements Partner with Ecolab Digital teams to evaluate appropriate technology to solve process challenges Provide analytical support for complex technical processes Provide process governance while maintaining strong deployment and/or onboarding controls Monitor solutions to ensure they maintain benefits and efficiencies Keep stakeholders updated regularly, communicate risks, and gather feedback Minimum Qualifications: Bachelor s degree with minimum 5 years of professional experience; or advanced degree with minimum 3-5 years experience Formal project management experience or proven skills, preferably in Finance or Business Services Excellent English written and verbal communication skills Excellent interpersonal skills and ability to partner across teams and levels within the organization Experience with one or more automation platforms such as ServiceNow Preferred Qualifications: Advanced degree preferred Relevant experience in Finance or Business Services processes Green Belt/Black Belt/PMBOK/Scrum/Agile trained and certified Strong interpersonal skills with demonstrated skills to influence decision makers and motivate team members Self-driven, outcomes-oriented performer Proven success initiating change and ability to communicate and influence at all levels of the organization Strong analytical skills Proficient in Excel and PowerPoint Fluent in local language and capable in English Low-code development, various platforms
Posted 1 month ago
7.0 - 12.0 years
8 - 15 Lacs
Chennai
Work from Office
Greetings from Access Healthcare We are Hiring for Consultant (Equivalent to Deputy Manager) for Business. Experience Required : 10+ years Designation : Consultant (Equivalent to Deputy Manager) Job Location : Ambattur Estate, Chennai. Job Type : Full time. Certification required : Black Belt. Core Skills: Self-starter capable to taking self-initiative and working with minimal direction and support. Research Business Units and Functions: Working closely with functional leads/managers of various business units to deep dive into the day to day operational work across various magazine clusters/business units to provide a centralized approach Resource Understanding: Identify and provide preliminary costs and timelines of potential options as well as the time commitment required by both business unit leads and management Business process assessment and Re-engineering: Operationalizing different stages of project execution including Kick-off, Stakeholder consultation, Business Unit/Functional Blueprinting, Realization, Documentation and Project closure Documentation: Preparing PEx dashboards/newsletter, Process documents, Process Excellence health card and Quality Training materials for various processes in the team Process materials: Advice on how company can work on automating documentation and review SOPs to identify waste and come with new process lifecycle Controls: Develop controls to avoid any financial impact or any errors, ensuring calibration of processes for audits Quality: Complete ownership of process compliance to quality standards (ISO, SOX etc.) Audits: Design Sampling Strategy and regular process quality check audits with Operations team Tracking progress and errors: Complete ownership of customer comebacks for teams and identify opportunities to track errors for each process related activity Training: Drive best practice/idea sharing, and train team on various quality methodology Financial Impact: Identify savings to the company through various projects / Standardization of process. External Facing Description: Consultant (Deputy Manager) Business excellence Evaluate, investigate and resolve compliance issues/concerns within the organization Should have worked on process mapping, implementation, automation Should have successfully completed improvement projects from start to completion using six sigma, lean, quality improvement tools. Excellent oral and written communication skills as well as excellent presentation skills Excellent MS-Office skills with PowerPoint, Excel, Word. Interested candidates can share their resumes to snithin.sai@accesshealthcare.com or Whatsapp : 9962389886
Posted 1 month ago
6.0 - 11.0 years
16 - 20 Lacs
Pune
Work from Office
Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Job Title: Consultant, Transformation (Manager level) Techno - functional role Domain - US Healthcare Mode of Work - Work from office Job Location: Pune Relevant Experience: 5+ years of relevant exp in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Good to have experience with Healthcare accounts / clients Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Total experience of 6 to 10yrs, with 5+yrs of relevant experience in Digital Transformation domain. Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Black belt certification is mandate; however if have hands on experience in Healthcare sector would be value add Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms Plz note: Your candidature will be assessed based on your skills, experience, and the interview panels evaluation of your suitability for the appropriate role level.
Posted 1 month ago
10.0 - 12.0 years
7 Lacs
Bengaluru
Work from Office
you llbe our : Transformation Manager you llbe based at : IBC Knowledge Park you llbe Aligned with : Head of PSTransformation you llbe A member of: Transformation Atherwants to strengthen its Engineering Product Development portfolio asit grows as a company with multiple product streams like Performanceand Family segment scooters, CI, AM etc. This calls for afocused approach towards making its Development processes and systemsrobust across all its verticals. It would require a keen eye toidentify all the inefficiencies in the Engineering processes, performProcess FMEA to identify Risk, identify actionable measures, drivethem for implementation, and monitor the same post implementation.You will be out Team Center / PLM Champion for the org to prioritizeand drive the TC related changes Weare looking for someone who has hands-on experience working on PLM(Team Center) Automotive product development with a 2W / 4W OEMexperience, also someone who has working knowledge on Engineeringprocesses like Change management, BOM Management, Part Numbering,Drawing Management, DFX, Bug and Risk Management, etc. Whatwill I be doing at Ather ProcessCreation : As a TransformationManager you will be working with the development functions across theverticals like scooter development, charging infrastructure,accessories merchandise (mechanical, electrical, hardware,firmware, software) to Set-up / Strengthen the processes and systemsthat affect the key Development KPIs (Cost, Timeline, Quality). Youwill need to apply your product development understanding to identifythe gaps / blockers to improve the development processes. You willalso have to work with the development internal audit teams to getfeedback on the performance of the processes and systems that hasbeen set up. ProductDevelopment Cycle Optimization: The development teams go through the product development cycle forall upcoming projects as per the org development roadmap. As aTransformation Manager, you will have to identify the root cause fordiscrepancies in the processes and systems that affect the CTQmetrics, identify the action plans, and execute them accordingly. Youwill have to analyze the root cause of the P0/P1 (critical) gaps inthe development product life cycle suggest corrective and preventiveactions and track them for closure through the respective functions Digitalization: As a Transformation Manager, you are responsible for improving thePLM / Team Center digital transformation tools being used as part ofprocess and systems improvements. You are expected to come up withbusiness case, look at the ROI and Impact of the Digitalization andalso work on PRD and Solutioning along with the Tech developers anddo UAT, Training and initial handholding of the tool post deployment,identify for continuous improvement with respect to features beingused, optimize the cost of usage, improve the quality, and speed ofexecution of the output Whatkind of experience skills do I need for this role PLM/ Team Center champion and End to End Automotive Development ProductLife Cycle Understanding from Concept to Start of Sales Abilityto identify the gaps and the opportunities for improvement w.r.t toProcess and Systems Expertisein APQP, FMEA, Change Management. Working experience in designingand improving development processes and systems across variousdomains. Someattributes that you bring to this role Experton Product Lifecycle Management tools like Teamcenter, ERP softwarelike SAP, Collaboration tools like JIRA, Basic understanding ofsimulation tools like ANSYS, Matlab is a plus Whatshould I have graduated in Bachelors/MastersDegree in a quantitative discipline, e.g. Engineering with 10 to 12years of experience in 2W / 4W automotive product development TeamCenter End to End implementation SixSigma (Green/Black Belt) ,\
Posted 1 month ago
5.0 - 10.0 years
12 - 20 Lacs
Bhiwandi, Bengaluru
Work from Office
Location- Lonad (Mumbai) or Hoskote (Bangalore) - Guide regional and site excellence leads for Continuous Improvement projects - Provide SME knowledge, data, information and existing information - Sustains process improvements identified during CI projects
Posted 1 month ago
5.0 - 10.0 years
12 - 16 Lacs
Chennai
Work from Office
Must have experience in the Customer Service domain LEAN Six Sigma Certification is a mandate Should have done a successful project in the Green / Black belt Interested can call Jasmeet - 8770809534 for interview
Posted 1 month ago
3.0 - 8.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Schneider Electric has an outstanding opportunity for a Senior Design Reliability & Safety Engineer (Internally Called DfSR Practitioner). Job Location: Banglore, India Job Type: Onsite Start date: August 1 st , 2025 Great people make Schneider Electric a great company. Schneider Electric creates connected technologies that reshape industries, transform cities, and enrich lives. Our 150,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https: / / www.youtube.com / watch?v=YtExntUe89c About the role: The Senior Reliability Engineer (Design for Safety and Reliability (DfSR) Practitioner) role is perfect for those with experience in practicing and applying Design Reliability and Robustness processes and tools across several squads in its line of business or in its Hub to ensure that products and solutions are designed to be safe, robust and reliable. Are you an experienced professional with a passion for ensuring the utmost reliability and safety in design processes? If so, consider joining our Team of DfSR Experts at Schneider Electric! What will you do? As a Design for Safety and Reliability Practitioner at Schneider Electric, you will have the opportunity to: Lead the implementation of Design for Reliability and Robustness processes, tools, and software across multiple squads, ensuring that Schneider Electric products and solutions are designed to be safe, robust, and reliable. Drive the adoption of key stakeholders on the businesss DfSR practices within their squads, fostering a culture of safety and reliability at the core of our design processes. Assess and identify critical elements of offers at the design level, developing logical DfSR risk assessment plans based on safety, robustness, and reliability perspectives. Lead and Coach for develop, execute, and report on DfSR plans, ensuring that our products consistently meet the highest standards of reliability and safety. Train and coach the design team members engineers community with DfSR methodologies and tools, empowering them to achieve robustness and reliability targets and driving continuous improvement. What qualifications and skills are required? A bachelor s degree and/or a Post Graduate degree/master s in Mechanical, Electrical, Electronics or Mechatronics Engineering. Higher degrees, especially in Reliability Engineering, are preferred. A minimum of 3 years of relevant experience in engineering or quality fields. Experience in Design for Reliability (DfSS, DfSR), power management, electronics, electromechanical systems are highly preferred. Advanced working level experience with Reliasoft Experience working in Agile Product Development environment. Customer oriented mindset, including Customer application knowledge. Intercultural skills and experience Ability to mobilize and build cross-functional activities. Certified DFSS Black Belt preferred. Certified Reliability Engineer (CRE) preferred. Experience with p-diagram driven DFMEA development preferred. Coaching and project management skills are a plus.
Posted 1 month ago
6.0 - 10.0 years
8 - 16 Lacs
Kolkata
Hybrid
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of central Quality Deputy Manager role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality team’s intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption Performance Parameter Quality Standards Timely generation of reports, dashboards, insights to the respective team Accuracy of the data Feedback from the project teams on the insights Quality of insights shared with the team Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
10.0 - 15.0 years
25 - 30 Lacs
Vadodara
Work from Office
Job Description Service Customer Experience and Quality Leader Service Customer Experience and Quality leader ensures that Customer Experience and the highest quality standards are driving services End to End processes and delivery actions all along business cycle. He/She acts with the following priorities: Be the voice of the customer in every step of the Services Business cycle Drive Complaint Management: Business Risk Escalation, Offer Safety Incidents, Customer Major Issue Lead Continuous improvement transformation Essential Responsibilities : Represent the voice of customer and drive the customer centricity within the Services Leads CSQ project / initiative for his/her ZONE/Cluster. Interact regularly with customers to better understand their expectations, concerns and secure implementation of action and close the loop with customer with a measurement his satisfaction Influence the decision process of his/her entity to always take into account the voice of the customers Care for VIP as Global Strategic Account located in their Zone Run CS&Q related processes (Issue to Prevention, Customer Satisfaction & Loyalty Development) Alert the management on issues. Take decision having an impact on customer satisfaction (Safety Alert, Business Risk, FSB etc.) Drive the Quality Strategy of their entity in accordance with the Global Quality Strategy Challenge the involved entities to improve customer satisfaction and achieve quality goals Drive the relevant quality programs and methods (8D, Lean 6 sigma, etc.) to ensure continuous improvement Consolidate all Non-Quality Costs and drive improvement actions Network continuously with Global CS&Q team to ensure Zone needs are understood and considered Main interactions: Service VP, Sales, Customers, Back Office Coordinators, Service Representative & Sub Contractors, Country Quality Team, H&S, Global Services, Global CSQ Teams Candidate profile: PERSONAL COMPETENCIES Leadership skills to maintain a diverse team engaged and focused on the project objectives Ability to execute on challenging time constraints, prioritize, and manage indirect resources in a matrix organization Ability to get things done through influence, breaking resistance to change Ability to collaborate across multiple businesses, geographies, and functions. Collaboration skills is a much-needed skill for this role. Strong business acumen, focused on results Excellent communication skills Process oriented Customer Oriented mindset Candidate profile: QUALIFICATIONS AND EXPERIENCE Education: Graduate degree / Masters Green
Posted 1 month ago
8.0 - 14.0 years
11 - 15 Lacs
Pune
Work from Office
Help build and capture new market opportunities through effective QA deployment and partnerships while ensuring strategic value to the business Identify opportunities through lean six sigma analytics and RPA to drive client efficiencies lead a team of QA Managers in meeting contractual commitments for transactional quality Managing all aspects of the projects - identifying solutioning developing and execution and ensuring the successful achievement of timelines and budgets Creating various approaches negotiating and fostering relationships with internal and external partners Developing new business approaches and technologies across departments and clients Create business cases make recommendations regarding benefits financials risks contractual requirements and the long-term sustainability of initiatives Complex change management through collaborating and influencing Skills required -Lean Six Sigma Green Belt Black Belt certification Exposure to Robotic Process Automation RPA in BPO ITES environment Business acumen and strong result orientation Excellent communication and project management skills Ability to create powerful presentations and business cases Strong stake holder and relationship management skills and dealing with senior executives Previous experience in leading continuous improvement initiatives projects Highly self-motivated proactive and eager to develop new capabilities in evolving role Qualifications Bachelors degree or Post Graduate degreeLean Six Sigma Green Belt Black Belt certification
Posted 1 month ago
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