Job description Role & responsibilities # Manage end-to-end NON IT Recruitment cycle by usage of all possible sources like Employee references, head hunting, job portals, database etc within the given TAT. # Achieving target of joining. # Build a strong employer brand for the company, by finding and hiring the right candidate for the job # Maintaining all MIS Preferred candidate profile #Good communication and interpersonal skills # Result oriented # Excellent Negotiation skill. # Networking skills # Business & Industry knowledge # Experience in Lateral hiring

Designation- DGM Process Excellence / Transformation (Black Belt/MBB Mandatory) Domain- Asset Management / Capital Markets / F&A Business Unit- Digital Operations Reports to- GM/Director Experience- 13+ years Location- Hyderabad Shifts- Normal but should be flexible to work in US shifts Job Description : Identifies apt processes for Automation, Prepare business cases, project charters, Automation Assessments (RPA), Business Requirement Documents, (BRD) and use cases Lead Automation program plan to deliver requirements fitting in to the overall program plan and drive UAT and go-live in an identified account Drive realization of target FTE benefit, Business impacts Drive assessment to build a validated line of sight for automation in conjunction with operations and customers Use of statistical models and forecasting techniques to forecast or predict volumes, capacity, customer behavior, Customer journey Data aggregation and data mining techniques which help provide insights into past data in the form of dashboards, reports, etc. Oversee project execution on multiple projects and take action in case of slippages People management supervise project team Manage client expectations on overall project delivery Review key deliverables before they are presented to the client Both formal and informal coaching of team(s) both client and internal Lead proposal creation including effort estimates for project work Lead pre-sales and post-sales support Lead development of domain collaterals

The GM Solutions, P&C Insurance is responsible for creating solutions across the value chain from digital operations perspective, leading RFX responses, proactive solution development, and go-to-market initiatives. This senior leadership role requires deep domain expertise, strong stakeholder engagement, and a proven ability to drive innovation, benchmark performance, and build a high-impact practice aligned with industry best standards. The role Actively participate in all RFX processes as a service line expert, contributing throughout the entire P&C solution development journey The candidate should possess substantial hands-on experience in a senior-level solutions role Serve as a core solution architect with demonstrated expertise in designing solutions not only for RFPs/RFIs but also in developing proactive solutions and Points of View (POVs) across the insurance value chain Experience in conceptualizing and developing service or product offerings will be considered a BIG PLUS Conduct research and engage with clients using a comprehensive repository of insurance-related tools, including whitepapers, brochures, and other marketing collateral, to effectively promote Property & Casualty (P&C) offerings, trends, and opportunities Represent operations by assuming the role of an operations solution architect, overseeing transition, transformation, and validation of commercial models Support Go-to-Market initiatives within the insurance domain by analyzing the industry value chain and identifying business development opportunities Deliver persuasive solution presentations to both external and internal stakeholders Build the practice incorporating industry best practice and fostering knowledge building Responsible for benchmarking organizational capabilities against competitors Mandatory capabilities / skills / experience 15 to 18 years of experience within the insurance domain 8+ years of proven experience in Property & Casualty solutions managing complex RFXs and multi-disciplinary projects Consultative approach and experience in working with P&C Carriers/insurers, Brokers and Agents Demonstrate awareness of the evolving P&C digital landscape and emerging technological innovations, such as Agency / Broker portals, accelerators, AI solutions Recognized domain expert with extensive exposure to working in solutions and leading end-to-end RFP/RFI response processes for P&C insurance clients Demonstrated ability to define project scope, manage execution within established timelines, coordinate with multiple stakeholders Strong interpersonal skills to engage with internal teams, clients, and executive leadership. Capability to analyze industry changes to refine offerings and maintain a competitive edge Proven capability to operate effectively and adaptively in a dynamic, fast-paced, and continuously evolving team environment

Solutions Leader We are seeking dynamic creative thought leaders to help develop powerful solutions that solve customer problems and propel our growth in the market. Domains CMT- Maps, Content Moderation, Advertising, Trust and Safety, Digital Marketing, Telecom services Role Overview The Business solutions leader will work closely with market leaders on new business opportunities, both proactive sales pursuits in strategic growth areas and reactive pursuits leading solution development, RFP responses, and pricing. The Business solutions leader will be a key individual in the fastest growing practice in the company working with the leaders in the technology industry. The candidate must have the following demonstrable skills Ability to think creatively and out of the box Strong people and relationship management skills Ability to collaborate and work across cross functional teams Excellent communication skills Written and Oral Presentation skills Oral and power point pitch presentations Ability to effectively communicate with senior leadership and client stakeholders Ability to multitask and work in a fast-paced environment. Time management is a critical skill and ability to manage multiple deals concurrently Strong MS Excel skills and financial modeling skills are integral to the job Takes ownership, is hands on and has a roll up the sleeves attitude Ability to work in a high pressure fast paced environment Proven ability to manage large, diverse teams across multiple locations Experience & Education Required Minimum 15+ Years in the BPO industry with experience in Sales and Business Development Minimum 5 years experience in managing BPO Operations preferred Minimum 3+ years of experience in Business Development, Solutions or Sales support role Has preferably worked with Digital native clients (Technology companies Hi-Tech, Internet, Software) Must have minimum 2 3+ years of experience in leading solutions for medium to large RFPs Bachelors degree must – MBAs preferred Has experience managing P&L or has experience with financial modeling Experience in business analytics, understanding operational SLAs and key metrics Experience in working with AIML and Generative AI solutions preferred. Experience in negotiating contracts and managing vendor relationships.