AD/GM - CMT BPO Solutions and Presales - PAN INDIA

Solutions Leader

We are seeking dynamic creative thought leaders to help develop powerful solutions that solve customer problems and propel our growth in the market.

Domains

CMT- Maps, Content Moderation, Advertising, Trust and Safety, Digital Marketing, Telecom services

Role Overview

The Business solutions leader will work closely with market leaders on new business opportunities, both proactive sales pursuits in strategic growth areas and reactive pursuits leading solution development, RFP responses, and pricing.

The Business solutions leader will be a key individual in the fastest growing practice in the company working with the leaders in the technology industry.

The candidate must have the following demonstrable skills

• Ability to think creatively and out of the box
• Strong people and relationship management skills
• Ability to collaborate and work across cross functional teams
• Excellent communication skills Written and Oral
• Presentation skills Oral and power point pitch presentations
• Ability to effectively communicate with senior leadership and client stakeholders
• Ability to multitask and work in a fast-paced environment.
• Time management is a critical skill and ability to manage multiple deals concurrently
• Strong MS Excel skills and financial modeling skills are integral to the job
• Takes ownership, is hands on and has a roll up the sleeves attitude
• Ability to work in a high pressure fast paced environment
• Proven ability to manage large, diverse teams across multiple locations

Experience & Education Required

• Minimum 15+ Years in the BPO industry with experience in Sales and Business Development
• Minimum 5 years experience in managing BPO Operations preferred
• Minimum 3+ years of experience in Business Development, Solutions or Sales support role
• Has preferably worked with Digital native clients (Technology companies Hi-Tech, Internet, Software)
• Must have minimum 2 3+ years of experience in leading solutions for medium to large RFPs
• Bachelors degree must – MBAs preferred
• Has experience managing P&L or has experience with financial modeling
• Experience in business analytics, understanding operational SLAs and key metrics
• Experience in working with AIML and Generative AI solutions preferred.
• Experience in negotiating contracts and managing vendor relationships.