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4.0 - 8.0 years
15 - 19 Lacs
Pune
Work from Office
0px> Who are we? In one sentence Responsible for designs, develops, modifies, debugs and/or maintains software systems, Serves as an expert on specific modules, applications or technologies, and deals with complex assignments during the application development and support life cycle. What will your job look like? You will design, develop, modify, debug and/or maintain software code according to functional, non-functionaland technical design specifications. You will follow Amdocs software engineering standards, applicable software development methodology andrelease processes, to ensure code is maintainable, scalable, and supportable, and demo the software products tostakeholders. You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changesfor operability to maintain existing software solutions. You will work within a team, collaborate and add value through participation in peer code reviews, providecomments and suggestions, and work with cross functional teams to achieve goals. You will assume technical accountability for your specific work products within an application and providetechnical support during solution design for new requirements. You will work for development on Amdocs network products and telco standards (LTE, 3G, SS7, Diameter), You will work closely with off-shore and on-shore Amdocs teams while troubleshooting and investigating issues You will develop and integrate Amdocs solutions into the customer telecom network, working directly with customers and 3 rd party vendors You will work closely with L2 team for fixing production issues All you need is... Nice to have / Preferred experience JVM performance tuning and optimization to support telco grade application Experience on Azure, Kubernetes, Docker, Kafka knowledge Customer facing experience SLEE technology knowledge Knowledge of main principles of 5G, IoT is a plus Application Server maintenance and troubleshooting experience Why you will love this job: You will be part of the talented team, working on challenging projects You will have the opportunity to learn the industry most recent trends You will be challenged to develop non-standard solutions for continuously evolving environments and standards You will have the opportunity for personal growth You will have the opportunity to work with the industry most advanced technologies
Posted 21 hours ago
4.0 - 7.0 years
6 - 9 Lacs
Noida, Bengaluru
Work from Office
Role Senior Product Manager About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Our Story Join the Recharges & Bill Payments Product team at Paytm which touches millions of users daily across 26+ categories including Mobile Recharges, Electricity Bills, DTH, Credit Card Bills and FASTag. As a team, we operate at the intersection of scale, reliability, and innovation, constantly reimagining how India pays its bills. You'll be part of a fast-paced, data-driven environment with end-to-end ownership, where every experiment and product improvement directly impacts user experience for millions. If you're excited about solving complex problems at scale and building for Bharat, this is the place for you. Expectations/ : Own the end-to-end product lifecycle for key categories under Recharges & Bill Payments from user pain-point discovery to solution design, rollout, and optimization. Work closely with design, engineering, analytics, and business teams to build intuitive, reliable, and scalable product experiences used by millions daily.Prioritize ruthlessly in a high-volume environment, balancing user needs, business impact, and tech constraints. Drive growth through thoughtful experimentation, funnel optimization, and user retention strategies. Build a deep understanding of our users across segments and geographies especially Bharat users and translate insights into product strategy. Bring in first principles thinking to challenge assumptions and reimagine how India pays its bills. Superpowers/ Skills that will help you succeed in this role: 4-7 years of product management experience, ideally in consumer tech, fintech, or large-scale products. Proven ability to build and scale 0 1 and 10 100 products in fast-paced environments. Strong analytical mindset, comfortable working with data to inform decisions, define success metrics, and run A/B tests. Excellent problem-solving skills, with a knack for breaking complex systems into simple, elegant experiences. Ability to thrive in cross-functional teams and drive alignment across diverse stakeholders. Passion for building for the next 500 million users prior experience in BBPS, Telcos is a plus Why join us A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India s largest digital lending story is brewing here. It s your opportunity to be a part of the story!
Posted 23 hours ago
1.0 - 4.0 years
7 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Jetpac is a revolutionary product launched Q4 2022 solving the ever dynamic problem of travel convenience. Starting from connectivity, it is now moving towards the holistic experience by including insurance coverage, concierge services as well as other AI-powered features. As we re growing to become the biggest and most loved brand, we are looking for: Jetpac Software Engineer Mission Work with the team to learn about Practical Software Development and deliver Solutions based upon Python, Node.js, GoLang and React.js. As a key member of our team, your responsibilities include: Working closely with engineers across the company to develop the best technical design and strategy Owning the delivery of various timelines, ensuring that key milestones are met and deliveries are of the highest quality Adapt to changing priorities and ambiguities which may arise from complex, cutting-edge and industry disrupting initiatives Collaborate with other non-technical stakeholders of the business which includes Product Managers, Designers, Marketing etc. Working with an excellent team of talented engineers to solve the travel convenience problem We will provide you.. An insight into inner working of a growing and continuously evolving organisation Excellent environment to learn and grow your development skills Regular feedback to improve both development and soft skills. Requirements: Degree / Masters in Computer Science, Software Engineering or equivalent Strong fundamentals on software development Having actively worked on open source projects would be a plus Experience on at least any one of the following: Golang Node.js React.js React Native (Preferred) Python (optional) Familiarity on RESTful web applications React frontend development is a plus Data engineering fundamentals Passionate about delivering quality work ahead of time Excellent interpersonal skills Team player Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
Posted 3 days ago
10.0 - 15.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS. Job Title: Executive Recruiter (International & Senior Hiring) Role Overview We re looking for a seasoned and strategic Executive Recruiter to lead our senior and leadership hiring globally. This role is ideal for someone with a strong track record in hiring C-level, VP, Director, and Principal talent across multiple regions particularly in startup or high-growth SaaS environments. You will collaborate closely with our founders, senior leadership, and cross-functional heads to drive critical hires in Product, Engineering, GTM, and G&A. The ideal candidate thrives in a fast-paced environment, brings an exceptional eye for talent, and is confident running complex, high-touch hiring processes independently. Key Responsibilities Own end-to-end executive recruitment for senior roles across functions and geographies Partner with leadership to define role scopes, ideal candidate profiles, and assessment frameworks Build and execute global sourcing strategies, leveraging direct outreach, referrals, and market mapping Deliver exceptional candidate experience while maintaining speed and rigor in search processes Provide market insights and regular hiring updates to stakeholders Maintain organized records and reports via the ATS and other recruitment tools Collaborate with People Ops on offer management, compensation benchmarking, and onboarding Build and nurture pipelines for future leadership roles What You Bring Min 10 years of full-cycle recruiting experience, with at least 3 years focused on executive/senior-level hiring Demonstrated experience hiring internationally ( Preferably India, US, Dubai & APAC) Deep understanding of sourcing strategies, interview frameworks, and stakeholder management Experience working in or recruiting for startups, especially SaaS or tech companies Strong communication and influencing skills, especially with senior stakeholders Proficiency in recruiting tools High degree of discretion, professionalism, and ownership Preferred Prior experience working with or managing retained executive search firms Familiarity with equity and startup compensation structures Experience in scaling leadership teams at Series A to D stage companies Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
Posted 3 days ago
4.0 - 6.0 years
25 - 30 Lacs
Gurugram
Work from Office
About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Jetpac is a revolutionary product launched Q4 2022 solving the ever dynamic problem of travel convenience. Starting from connectivity, it is now moving towards the holistic experience by including insurance coverage, concierge services as well as other AI-powered features. As we re growing to become the biggest and most loved brand, we are looking for: Jetpac Software Engineer Mission Work with the team to learn about Practical Software Development and deliver Solutions based upon Python, Node.js, GoLang and React.js. As a key member of our team, your responsibilities include: Working closely with engineers across the company to develop the best technical design and strategy Owning the delivery of various timelines, ensuring that key milestones are met and deliveries are of the highest quality Adapt to changing priorities and ambiguities which may arise from complex, cutting-edge and industry disrupting initiatives Collaborate with other non-technical stakeholders of the business which includes Product Managers, Designers, Marketing etc. Working with an excellent team of talented engineers to solve the travel convenience problem We will provide you.. An insight into inner working of a growing and continuously evolving organisation Excellent environment to learn and grow your development skills Regular feedback to improve both development and soft skills. Requirements: Degree / Masters in Computer Science, Software Engineering or equivalent Strong fundamentals on software development Having actively worked on open source projects would be a plus Experience on at least any one of the following: Golang Node.js React.js React Native (Preferred) Python (optional) Familiarity on RESTful web applications React frontend development is a plus Data engineering fundamentals Passionate about delivering quality work ahead of time Excellent interpersonal skills Team player
Posted 3 days ago
10.0 - 15.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS. Job Title: Executive Recruiter (International & Senior Hiring) Role Overview We re looking for a seasoned and strategic Executive Recruiter to lead our senior and leadership hiring globally. This role is ideal for someone with a strong track record in hiring C-level, VP, Director, and Principal talent across multiple regions particularly in startup or high-growth SaaS environments. You will collaborate closely with our founders, senior leadership, and cross-functional heads to drive critical hires in Product, Engineering, GTM, and G&A. The ideal candidate thrives in a fast-paced environment, brings an exceptional eye for talent, and is confident running complex, high-touch hiring processes independently. Key Responsibilities Own end-to-end executive recruitment for senior roles across functions and geographies Partner with leadership to define role scopes, ideal candidate profiles, and assessment frameworks Build and execute global sourcing strategies, leveraging direct outreach, referrals, and market mapping Deliver exceptional candidate experience while maintaining speed and rigor in search processes Provide market insights and regular hiring updates to stakeholders Maintain organized records and reports via the ATS and other recruitment tools Collaborate with People Ops on offer management, compensation benchmarking, and onboarding Build and nurture pipelines for future leadership roles What You Bring Min 10 years of full-cycle recruiting experience, with at least 3 years focused on executive/senior-level hiring Demonstrated experience hiring internationally ( Preferably India, US, Dubai & APAC) Deep understanding of sourcing strategies, interview frameworks, and stakeholder management Experience working in or recruiting for startups, especially SaaS or tech companies Strong communication and influencing skills, especially with senior stakeholders Proficiency in recruiting tools High degree of discretion, professionalism, and ownership Preferred Prior experience working with or managing retained executive search firms Familiarity with equity and startup compensation structures Experience in scaling leadership teams at Series A to D stage companies
Posted 3 days ago
4.0 - 5.0 years
22 - 27 Lacs
Gurugram
Work from Office
About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e), ATT, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Jetpac is a revolutionary product launched Q4 2022 solving the ever dynamic problem of travel convenience. Starting from connectivity, it is now moving towards the holistic experience by including insurance coverage, concierge services as well as other AI-powered features. As we re growing to become the biggest and most loved brand, we are looking for: Jetpac Software Engineer Mission Work with the team to learn about Practical Software Development and deliver Solutions based upon Python, Node.js, GoLang and React.js. As a key member of our team, your responsibilities include: Working closely with engineers across the company to develop the best technical design and strategy Owning the delivery of various timelines, ensuring that key milestones are met and deliveries are of the highest quality Adapt to changing priorities and ambiguities which may arise from complex, cutting-edge and industry disrupting initiatives Collaborate with other non-technical stakeholders of the business which includes Product Managers, Designers, Marketing etc. Working with an excellent team of talented engineers to solve the travel convenience problem We will provide you.. An insight into inner working of a growing and continuously evolving organisation Excellent environment to learn and grow your development skills Regular feedback to improve both development and soft skills. Requirements: Degree / Masters in Computer Science, Software Engineering or equivalent Strong fundamentals on software development Having actively worked on open source projects would be a plus Experience on at least any one of the following: Golang Node.js React.js React Native (Preferred) Python (optional) Familiarity on RESTful web applications React frontend development is a plus Data engineering fundamentals Passionate about delivering quality work ahead of time Excellent interpersonal skills Team player Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
Posted 3 days ago
1.0 - 4.0 years
7 - 10 Lacs
Gurugram
Work from Office
Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e), ATT, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Jetpac is a revolutionary product launched Q4 2022 solving the ever dynamic problem of travel convenience. Starting from connectivity, it is now moving towards the holistic experience by including insurance coverage, concierge services as well as other AI-powered features. As we re growing to become the biggest and most loved brand, we are looking for: Jetpac Software Engineer Mission Work with the team to learn about Practical Software Development and deliver Solutions based upon Python, Node.js, GoLang and React.js. As a key member of our team, your responsibilities include: Working closely with engineers across the company to develop the best technical design and strategy Owning the delivery of various timelines, ensuring that key milestones are met and deliveries are of the highest quality Adapt to changing priorities and ambiguities which may arise from complex, cutting-edge and industry disrupting initiatives Collaborate with other non-technical stakeholders of the business which includes Product Managers, Designers, Marketing etc. Working with an excellent team of talented engineers to solve the travel convenience problem We will provide you.. An insight into inner working of a growing and continuously evolving organisation Excellent environment to learn and grow your development skills Regular feedback to improve both development and soft skills. Requirements: Degree / Masters in Computer Science, Software Engineering or equivalent Strong fundamentals on software development Having actively worked on open source projects would be a plus Experience on at least any one of the following: Golang Node.js React.js React Native (Preferred) Python (optional) Familiarity on RESTful web applications React frontend development is a plus Data engineering fundamentals Passionate about delivering quality work ahead of time Excellent interpersonal skills Team player Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
Posted 3 days ago
13.0 - 18.0 years
40 - 45 Lacs
Chennai
Work from Office
Skill required: Tech for Operations - Technology Architecture Designation: Solution Architecture Manager Qualifications: BE/Any Graduation/Master of Engineering Years of Experience: 13 to 18 years What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results We work closely with the sales, offering and delivery teams to identify and build innovative solutions The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results Works closely with the sales, offering and delivery teams to identify and build innovative solutions Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationProcess of development of methodical information technology specifications, models and guidelines, using a variety of Information Technology notations Estimating, architecting, implementing, testing, assessing and selling Technology Architectures, including but not limited to all the ADM Technology Architecture work-stream activities and deliverables, covering the required blueprint & roadmap, analysis, design, build, test and deploy phases What are we looking for Candidate should have strong expertise in the Genesys Contact Center platformThis is the technical role on voice & contact center capability Should be skilled on solutioning global transformation and digitization projects services like Lex, OB Dialer, Omnichannel and other latest BPO industry business/customer experience enhancementShould have sound knowledge on global voice compliance and regulatory guidelinesUnderstanding of CCaaS pricing model and ways for cost optimizationSupporting voice & cloud contact center technology globallyPlaying a role of SME & engaged in solutioning for existing and new customers Provide operational support for any escalated and complex issuesIn the past career, preferred Hands-on Genesys contact center experienceIndustry certifications in the Field of Voice A basic understanding on LAN/WAN (routers and switches) Microsoft OCS/Lynch and Unified messagingVoice experience with emphasis on Cisco platform with proven design/integration competence with Telcos ( Across Globe) and different PBX vendors ( Nortel, Cisco etc) Good Experience with call center technology ( Cisco IPCC) such as ACD (Automatic call distributions), ACD reporting tools, Voice recording solutions including data/screen recording (Nice, Witness etc), WFM (work force management tool) from IEX, Aspect etc Roles and Responsibilities: Focusing on the Contact center technology design & standards related work across all Accenture locations globally, reporting to the regional Technology Architecture & Standards Team Lead Develop detailed technology designs, budgets & BOMs for firm and its clients requirements Develop and document detailed designs, and technology migration strategies/integration plans for solutions to be implemented Evaluate solutions from multiple vendors/options & provide recommendationsDevelop & enhance the Contact Center Technology Infrastructure StandardsDevelop detailed device configuration standards documents that will be used globally Perform device configuration audits against the Device Configuration Standards Undertake technology evaluations and present results and recommendations to Senior ManagementEnsure that all technology implementations are inline with the planned technical designLiaise effectively with other groups/teams within AccentureLead global architecture design initiatives on-behalf of the team Contribute to technical operational issues (Tier4) that have been escalated to the team Operational SupportResolve detailed technical operational issues(L4) that have been escalated to the team and are within scope of IM&S Network Delivery ArchitectureEngage vendors in problem resolution as appropriate Qualification BE, Any Graduation, Master of Engineering
Posted 4 days ago
5.0 - 10.0 years
10 - 11 Lacs
Noida
Work from Office
Should be able to perform integration, deployment and upgrade of the SDM nodes-( HSS/HLR/UDM/ONE-NDS/SDL, EIR, MNP etc). Should possess good consultation skills and should be able to drive solutions as per customer requirements . Technical Experience Knowledge of GSM, SS7, SIGTRAN DIAMETER protocol Working knowledge of AUSF-UDM, HLR and HSS nodes. Working knowledge of ONE-NDS/SDL node VNF, CNF BM. Knowledge of 5G, IMS GSM call flows. Experience with Implementation, Integration, Acceptance Tests, Upgrades, OM Troubleshooting on telecommunication core products. Knowledge of LDAP, DAP, SOAP, Wireshark, Linux, Telco Cloud. Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. HLR / HSS Migration experience - added advantage Kubernetes, VNF and CNF exposure is added advantage.
Posted 4 days ago
8.0 - 10.0 years
18 - 22 Lacs
Hyderabad
Work from Office
Job Title - S&C Global Network - AI - CMT - Consultant Data Science Management Level: 9-Team Lead/Consultant Location: Hyderabad, HDC2A Must-have skills: CMT Analytics Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Responsibilities/Authorities A Telco domain experienced and data science consultant is responsible to help the clients with designing & delivering AI solutions. He/she should be strong in Telco domain, AI fundamentals and should have good hands-on experience working with the following: Ability to work with large data sets and present conclusions to key stakeholders; Data management using SQL. Propose solutions to the client based on gap analysis for the existing Telco platforms that can generate long term & sustainable value to the client. Gather business requirements from client stakeholders via interactions like interviews and workshops with all stakeholders Track down and read all previous information on the problem or issue in question. Explore obvious and known avenues thoroughly. Ask a series of probing questions to get to the root of a problem. Ability to understand the as-is process; understand issues with the processes which can be resolved either through Data & AI or process solutions and design detail level to-be state Understand customer needs and identify/translate them to business requirements (business requirement definition), business process flows and functional requirements and be able to inform the best approach to the problem. Adopt a clear and systematic approach to complex issues (i.e. A leads to B leads to C). Analyze relationships between several parts of a problem or situation. Anticipate obstacles and identify a critical path for a project. Independently able to deliver products and services that empower clients to implement effective solutions. Makes specific changes and improvements to processes or own work to achieve more. Work with other team members and make deliberate efforts to keep others up to date. Establish a consistent and collaborative presence with clients and act as the primary point of contact for assigned clients; escalate, track, and solve client issues. Partner with clients to understand end clients business goals, marketing objectives, and competitive constraints. Storytelling Crunch the data & numbers to craft a story to be presented to senior client stakeholders. Should be able to travel or relocate to Japan as per business requirement. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Demonstrated experience in solving real-world data problems through Data & AI Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing roles. Proficiency with data mining, mathematics, and statistical analysis Advanced pattern recognition and predictive modeling experience; knowledge of Advanced analytical fields in text mining, Image recognition, video analytics, IoT etc. Execution level understanding of econometric/statistical modeling packages Traditional techniques like Linear/logistic regression, multivariate statistical analysis, time series techniques, fixed/Random effect modelling. Machine learning techniques like - Random Forest, Gradient Boosting, XG boost, decision trees, clustering etc. Knowledge of Deep learning modeling techniques like RNN, CNN etc. Experience using digital & statistical modeling software (one or more) Python, R, PySpark, SQL, BigQuery, Vertex AI Proficient in Excel, MS word, Power point, and corporate soft skills Knowledge of Dashboard creation platforms Excel, tableau, Power BI etc. Excellent written and oral communication skills with ability to clearly communicate ideas and results to non-technical stakeholders. Strong analytical, problem-solving skills and good communication skills Self-Starter with ability to work independently across multiple projects and set priorities Strong team player Proactive and solution oriented, able to guide junior team members. Execution knowledge of optimization techniques is a good-to-have Exact optimization Linear, Non-linear optimization techniques Evolutionary optimization Both population and search-based algorithms Cloud platform Certification, experience in Computer Vision are good-to-haves Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8-10Years Educational Qualification: Any Degree
Posted 4 days ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Job Title: Talent Acquisition Specialist (Recruiting & Operations) Role Overview We re looking for a hands-on Talent Acquisition Specialist who can own hiring end-to-end while also leading the operational backbone of our recruiting function. This hybrid role blends full-cycle recruitment with TA operations ideal for someone from a SaaS startup who thrives in fast-paced environments, enjoys engaging with candidates, and loves building efficient, scalable processes. Youll be both a strategic hiring partner to our teams and the go-to person for recruiting systems, data, and workflow optimization . Key Responsibilities Full-Cycle Recruiting Own end-to-end hiring for key roles across GTM, Product, and/or Engineering. Partner with hiring managers to scope roles, define scorecards, and drive interview processes. Source, screen, and manage candidates through the pipeline, delivering a best-in-class candidate experience. Support employer branding efforts through job ads, social content, and referral campaigns. Talent Operations Manage and optimize the ATS including workflows, templates, and reporting. Build and maintain recruiting dashboards; track key metrics like time-to-fill, funnel efficiency and recruiting process optimisation. Own documentation of processes, interview guides, and hiring playbooks. Liaise with People Ops, Finance, and Legal for hiring compliance and relevant needs. Special Projects & Enablement Drive recruiting initiatives such as interviewer training, referrals program, and tool rollouts. Continuously improve recruiting practices to support scale, consistency, and candidate quality. Assist in building talent pipelines and nurturing future talent pools for critical roles. What You Bring 3-5 years of experience in full-cycle recruiting and/or talent acquisition operations , ideally in a SaaS or tech startup . Proven track record hiring across technical and/or business teams. Experience with ATS platforms and recruiting tech stack Analytical mindset confident in reporting on hiring metrics and spotting trends. Process-driven and detail-oriented with strong project management skills. Excellent communication skills and a collaborative, low-ego attitude. High visibility, high impact, and room to grow into a senior talent or people ops role.
Posted 4 days ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Job Title: Talent Acquisition Specialist (Recruiting & Operations) Role Overview We re looking for a hands-on Talent Acquisition Specialist who can own hiring end-to-end while also leading the operational backbone of our recruiting function. This hybrid role blends full-cycle recruitment with TA operations ideal for someone from a SaaS startup who thrives in fast-paced environments, enjoys engaging with candidates, and loves building efficient, scalable processes. Youll be both a strategic hiring partner to our teams and the go-to person for recruiting systems, data, and workflow optimization . Key Responsibilities Full-Cycle Recruiting Own end-to-end hiring for key roles across GTM, Product, and/or Engineering. Partner with hiring managers to scope roles, define scorecards, and drive interview processes. Source, screen, and manage candidates through the pipeline, delivering a best-in-class candidate experience. Support employer branding efforts through job ads, social content, and referral campaigns. Talent Operations Manage and optimize the ATS including workflows, templates, and reporting. Build and maintain recruiting dashboards; track key metrics like time-to-fill, funnel efficiency and recruiting process optimisation. Own documentation of processes, interview guides, and hiring playbooks. Liaise with People Ops, Finance, and Legal for hiring compliance and relevant needs. Special Projects & Enablement Drive recruiting initiatives such as interviewer training, referrals program, and tool rollouts. Continuously improve recruiting practices to support scale, consistency, and candidate quality. Assist in building talent pipelines and nurturing future talent pools for critical roles. What You Bring 3-5 years of experience in full-cycle recruiting and/or talent acquisition operations , ideally in a SaaS or tech startup . Proven track record hiring across technical and/or business teams. Experience with ATS platforms and recruiting tech stack Analytical mindset confident in reporting on hiring metrics and spotting trends. Process-driven and detail-oriented with strong project management skills. Excellent communication skills and a collaborative, low-ego attitude. High visibility, high impact, and room to grow into a senior talent or people ops role. Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
Posted 4 days ago
10.0 - 18.0 years
25 - 40 Lacs
Bengaluru
Work from Office
If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations from the job: Build expertise on Netcracker product suite, primarily CRM Represent BSS solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owners Conceptualize and define E2E solution for a given business, functional domain Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.; UI/UX alignment with UI/UX team and NC UI/UX team Participate in cross-functional technical solution assessments and provide estimations; Create, manage and own high and low level solution design Design review with Dev and QA team Collaborate with backend/Dev teams for managing Product Demos Participate in change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on latest technologies and trends in Telecom Industry Required Domain Knowledge: B2B / B2C L2O Journey, specifically Order Capture or ePOS or eCommerce Experience in designing Order Capture capabilities as part of Customer Sales Journey Knowledge of Eligibility Checks, Product Configuration, Pricing, Payments, Customer Agreements Knowledge of Integration frameworks and APIs Technical Knowledge: Understands Product catalogue modelling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix Understanding of Sales Order structure & operations Understanding of product instance life cycle and operations Promotion & discount configuration & management, contract Understanding of Device Sale Models, Appointments, Instalment Plans Having experience in analysing the internal & external integration points and design, IA analysis. Experience in creation of System Processes using Visio or other UML Tools Knowledge of PL/SQL , Java Knowledge of Agile / Waterfall Methodologies Good to have: Basic Knowledge of web technologies Design experience on eCommerce applications Key features in Point of sale journey Knowledge in Omni-channel, Multi-channel flow Marketing Catalog integration Understanding of RESTful web services, Single Page Application deployment, Micro services Relevant Experience: Min. Bachelor's degree or equivalent combination of education and experience; IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Roles and Responsibilities Build expertise on Netcracker product suite, primarily CRM Represent BSS solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owners Conceptualize and define E2E solution for a given business, functional domain Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.; UI/UX alignment with UI/UX team and NC UI/UX team Participate in cross-functional technical solution assessments and provide estimations; Create, manage and own high and low level solution design Design review with Dev and QA team Collaborate with backend/Dev teams for managing Product Demos Participate in change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on latest technologies and trends in Telecom Industry
Posted 5 days ago
5.0 - 7.0 years
4 - 8 Lacs
Chennai
Work from Office
Overview Angular with an exp of 5 to 7 yrs, knowledge of Java would be great. Responsibilities Experience in designing & development in UI technologies like Angular/React, HTML, CSS and lead from an Engineering point of view. Jasmine, Karma and Istanbul tools understanding and hands on experience. Design and build next gen UI Visualizers in 2D, 3D with backend integration experience. Build reusable code and libraries for future use Understand various metrics for different types of test strategy for UI components. To analyze problems and propose solutions with high quality and familiarity with browser testing and debugging. Work closely with Functional designers, UX designers and other tech leads on overall E2E app strategy. Good understanding of telecom OSS domain. Experience on working on Graph DB [Neo4J/Orient DB] Ability to deep dive on technical areas and get the best outcome out of technically challenging situations. Possess good hands-on experience and be able to mentor technical teams. Understand need of multiple projects and communicate them divisionally and/or cross-divisionally Adopt new and emerging technologies to provide solutions to meet challenging needs. Ability to debug complex issues and provide the right solution Ability to drive and validate technical and functional designs and lead to implementation. May involve liaising with internal, external and third-party suppliers. has context menu Essentials Implemented different apps on various platforms like Angular, React, JS, HTML and CSS and rapid prototyping. Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery Good understanding of asynchronous request handling, partial page updates, and AJAX Hands-on coding ability and strong analytical skills to trouble shoot and provide technological solutions using UI design Patterns, Oracle, PLSQL, Weblogic and JavaScript. In-depth understanding of the entire web development process (design, development and deployment) Experience working in an Agile/Scrum development process Proficient understanding of code versioning tools, such as Git, SVN and experience in building CICD pipelines for UI projects. Should possess good telecom OSS knowledge in areas like Planning, Inventory management, capacity management, orchestration and Activation. Working knowledge of performance tuning of application and continuous integration techniques. Effective verbal and written communication skills. Service Design patterns implementation and knowledge Desirables Working with large Telco service providers is a plus Telecom & Industry certifications Past experience working on Graph database [Any flavor] and use cases related to traversal will be an added advantage. Experience in working with geographically dispersed teams
Posted 5 days ago
1.0 - 3.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Skill required: Network Services - Cisco Routing and Switching Operations Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? "Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of NetworkA solution that validates the ability to install, configure, operate, and troubleshoot medium-size route and switched networks." What are we looking for? " Agility for quick learning Ability to work well in a team Process-orientation Written and verbal communication Network fundamentals Understanding all the networking devicesRouters, switches, etc. IP connectivity, access, addressing, and services Network security fundamentals Installation, Configuration, Operation, Administration, and Troubleshooting Fundamental IPv4 & IPv6 Business Networks Excellent Communication Problem Solving Skills Flexibility Teamwork Experience and working knowledge on OSI Layer 1 (Physical) and 2 (Datalink) troubleshooting (WAN point to point connection) Experience and working knowledge with IP, WAN, OSI layer, TCP/IP models, IPv4/v6 addressing, subnetting and Ethernet. Layer 1 to Layer 3 fault isolation and troubleshooting with telco providers and onsite technicians. Experience working with internal groups (e.g., order entry, test & turn-up, sales), and third party client/vendors and LEC s (preferred). Familiarity with SDH, SONET, and Ethernet concepts Basic knowledge of cabling infrastructure such as patch panels, cross-connects and fiber types. Experience working with internal groups (e.g., order entry, test & turn-up, sales), and third party client/vendors and LEC s (preferred). Experience working with global carriers in North America, LATAM, APAC, and/or EMEA Experience working in a multi-vendor DWDM optical environment Good English written/verbal communication and customer engagement skills Strong focus on providing an outstanding user experience Must be detail-oriented, with strong organizational skills Able to work independently and also in a team environment" Roles and Responsibilities: " In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Provide 24/7/365 monitoring of ticket queue, phones, and IRC channel Manage network events such as: Fiber cuts/ Leased Wave outage - Notify dark fiber providers of outage and manage event to resolution, verify quality of remedial work by measuring power levels etc., and provide all stakeholders with periodic updates Link Down, Latency, Packet Loss, Network Traffic Issues and Routing and BGP issues - Familiarity Provide 24/7/365 monitoring of ticket queue, phones, and IRC channel Manage network events such as: Fiber cuts/ Leased Wave outage - Notify dark fiber providers of outage and manage event to resolution, verify quality of remedial work by measuring power levels etc., and provide all stakeholders with periodic updates Link Down, Latency, Packet Loss, Network Traffic Issues and Routing and BGP issues - Familiarity and understanding of router show commands and how to interpret the output Manage client s optical network, manage alarms and faults in a multi-vendor environment, and Tracking of all work in ticketing system network interconnects with internal and external network operators Track and maintain a repository of RFOs and vendor improvements/actions and be able to represent client during external calls with 3rd party providers Manage troubleshooting, confirming fix and restoring traffic from network incidents reported by internal teams and third-party teams, engaging field resources and inventory teams as necessary. Track, coordinate and manage hardware recalls / minor card or part replacement, RMA part delivery, initiate production change requests and work with onsite techs for faulty card/part replacement Read/Parse vendor notifications and translate to Clients Production Change Request (PCR s) Look up affected circuits to include them in change request Escalate any emergency change requests for immediate review and scheduling Navigate ambiguity with unclear notifications from vendors - escalating as necessary or referring notification to other internal client teams" Qualification Any Graduation
Posted 1 week ago
3.0 - 6.0 years
12 - 13 Lacs
Gurugram
Work from Office
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, we'll-being, and belonging. we're a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Provide remote technical support (via telephone or online) for identified CIENA products 24x7 when required. The engineers shift timings may be outside Indian business hours and may include weekend shifts as we'll for having for 24x7 support coverage of identified CIENA products. Provide on-site support to Customers where required. Utilize debug tools as we'll as lab research to aid Customer s technical problem. Recover information necessary to escalate the incident or issue to next level Support team. Debugging the customer faults on DWDM/OTN Technology providing solution to customer using standardized method Good understanding of OTN/DWDM alarms structure to analyze the customer issue quickly. Contribute to knowledgebase (KCS) Performs other duties as assigned. Travel to customer sites and Ciena locations globally as required. Clear understanding of Technical Support industry and the application within Ciena products such as 6500, RLS and Wave server will be added advantage. The Must Haves: Bachelor s degree in technical field (eg Engineering, Computer Science) from a four-year college or university with 3 to 6 years related experience or equivalent combination of education and experience Strong knowledge of SONET/SDH ring transmission equipment, DWDM/OTN technology and the applications to Ciena equipment Carrier Ethernet enterprise equipment and associated fiber optic facilities Good understanding knowledge of the operation of fiber optic transport and/or switching equipment. More than 3 years of experience in a technical support role with an equipment vendor in the Telco industry. Nice to Have: Good Communication skills as Telephony support will also be provided to global customer as part of this role. Proven problem-solving experience Fundamental understanding of Telecommunication industry
Posted 1 week ago
5.0 - 8.0 years
8 - 12 Lacs
Hyderabad
Work from Office
About the Role: Grade Level (for internal use): 10 S&P Global – Corporate About the Role: Senior Specialist - Mobile Contract Management The Team Become a part of a global team manages Mobile devices and global telcos billing and data contracts to provide user better mobile device procurement experience, device management to balance between user productivity and security. Responsibilities and Impact: Mobile ContractsOversee and manage mobile contracts, ensuring compliance and cost-effectiveness. Vendor ManagementCollaborate with vendors to procure mobile devices and services, ensuring timely delivery and quality. Stakeholder ManagementEngage with internal and external stakeholders to gather requirements, provide updates, and ensure alignment with project goals. Project ManagementLead and manage mobile-related initiatives from inception to completion, ensuring timely delivery and adherence to budget and quality standards. Mobile Device ManagementImplement and manage mobile device management (MDM) solutions using Microsoft Intune and JAMF. SecurityEnsure the security and compliance of mobile devices and applications in accordance with company policies and industry standards. Technical SupportProvide technical support and troubleshooting for mobile devices and applications. What We’re Looking For: Basic Required Qualifications : EducationBachelor’s degree ExperienceMinimum 8+ years of experience in contract management, stakeholder management, project management, vendor management Project ManagementStrong project management skills with experience in leading mobile-related projects. CommunicationExcellent communication and interpersonal skills, with the ability to effectively manage stakeholders and vendors. Problem-SolvingStrong analytical and problem-solving skills. Technical Skills: Experience or willingness to learn Microsoft Intune mobile device management What’s In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Were more than 35,000 strong worldwide—so were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group)
Posted 1 week ago
3.0 - 5.0 years
6 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e), ATT, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates two distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. What you will be doing: Oversee the program of projects that the Country Head and his/her team have determined, making sure that plans are regularly reviewed, optimized, etc. and that all risks are flagged, discussed and corrective actions taken. Take on the role of project manager wherein the role requires coordination and influence with other project leaders and the teams assigned to the work. Provide weekly reports of the programs status, flagging areas of risk and helping to identify reasons to celebrate along the way. Be responsible for determining and checking the OKRs that apply to the projects and to the Country Heads team itself. Updating OKRs weekly in line with normal business best practices. What we are looking for: Have min 3-5 years experience in program management, and preferably be from telco background with multi functional exposure to marketing, tech and customer service. Ideally overseen programs across all areas of a business, commercial and technical. A problem solver who is willing to apply themselves wherever this is needed. Ability to focus in on the most important risks and issues. Concise reporting and escalation. Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. To all recruitment agencies: Circles.Life will only acknowledge resumes from agencies specifically retained for the role. We regret to inform you that only shortlisted candidates will be contacted for interviews.
Posted 1 week ago
3.0 - 5.0 years
6 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Oversee the program of projects that the Country Head and his/her team have determined, making sure that plans are regularly reviewe'd, optimized, etc and that all risks are flagged, discussed and corrective actions taken. Take on the role of project manager wherein the role requires coordination and influence with other project leaders and the teams assigned to the work. Provide weekly reports of the programs status, flagging areas of risk and helping to identify reasons to celebrate along the way. Be responsible for determining and checking the OKRs that apply to the projects and to the Country Heads team itself. Updating OKRs weekly in line with normal business best practices. What we are looking for: Have min 3-5 years experience in program management, and preferably be from telco background with multi functional exposure to marketing, tech and customer service. Ideally overseen programs across all areas of a business, commercial and technical. A problem solver who is willing to apply themselves wherever this is needed. Ability to focus in on the most important risks and issues. Concise reporting and escalation.
Posted 1 week ago
10.0 - 18.0 years
25 - 40 Lacs
Pune
Work from Office
If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations from the job: o Build expertise on Netcracker product suite, primarily SSP and Digital Channel o Refining the stories with Product Owners o Participating in the Story discussions with Product Owners and other streams to align the requirement o Grooming the Developers for the story which are in scope of each Sprint and which are refined with Product Owners o Create, manage and own high and low level design for each sprint o Design review with Dev and QA team o Identify cross-module requirements dependencies and potential gaps o Knowledge transfer sessions to New Joiners o Review design of other BA in the team o UI/UX alignment with UI/UX team and NC UI/UX team o Tech Demo Presentation to the product Owners for the each Sprint o Analyze implemented solution on product server and validate results Required Domain Knowledge: o B2B / B2C Portal experience o Channels Management in portal (eComm/ePos/eCare/SSP). o Experience in designing a light-weight, catalog driven Portal architecture. Knowledge in APIs Technical Knowledge: o Knowledge of PL/SQL, Java, programming languages o Having experience in analyzing the internal & external integration points and design, IA analysis. o Understanding of RESTful web services, Single Page Application deployment, Micro services. o Understands Product catalog modeling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix. o Understanding of shopping basket /cart management o Promotion & discount configuration & management, contract management in a standard ecommerce flow. o Understanding representation of customer’s product line details, usage, resign journey, invoice presentation, Adjustments /ETF in self-care Portal. o API (REST/json) analysis and design. Authentication & authorization techniques o Single Sign On Good to have – o Basic Knowledge of web technologies o Knowledge in Omni-channel, Multi-channel flow. o Marketing Catalog integration o Marketing & service notification (Kafka) o Key features in Point of sale journey. o Web Analytics Methodologies: o Agile / Waterfall Tools (preferred) o Invision App o Flow Charts / Process Tools: Visio / Bizagi / Signavio o Experience in KM Management Documentation o JIRA o Figma Relevant Experience: Min. Bachelor's degree or equivalent combination of education and experience; 7+ yrs. of IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Roles and Responsibilities o Build expertise on Netcracker product suite, primarily SSP and Digital Channel o Refining the stories with Product Owners o Participating in the Story discussions with Product Owners and other streams to align the requirement o Grooming the Developers for the story which are in scope of each Sprint and which are refined with Product Owners o Create, manage and own high and low level design for each sprint o Design review with Dev and QA team o Identify cross-module requirements dependencies and potential gaps o Knowledge transfer sessions to New Joiners o Review design of other BA in the team o UI/UX alignment with UI/UX team and NC UI/UX team o Tech Demo Presentation to the product Owners for the each Sprint o Analyze implemented solution on product server and validate results
Posted 2 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
About Accenture:Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting,Technology and Operations Services, and Accenture Song - all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us atwww.accenture.comResponsibilities/AuthoritiesA Telco domain experienced and data science analyst/consultant is responsible to help the clients with designing & delivering AI solutions. He/she should be strong in Telco domain, AI fundamentals and should have good hands on experience working with the following: Ability to work with large data sets and present conclusions to key stakeholders; Data management using SQL Propose solutions to the client based on gap analysis for the existing Telco platforms that can generate long term & sustainable value to the client Gather business requirements from client stakeholders via interactions like interviews and workshops with all stakeholders – Track down and read all previous information on the problem or issue in question. Explore obvious and known avenues thoroughly. Ask a series of probing questions to get to the root of a problem Ability to understand the as-is process; understand issues with the processes which can be resolved either through Data & AI or process solutions and design detail level to-be state Understand customer needs and identify/translate them to business requirements (business requirement definition), business process flows and functional requirements – and be able to inform the best approach to the problem Adopt a clear and systematic approach to complex issues (i.e. A leads to B leads to C). Analyze relationships between several parts of a problem or situation. Anticipate obstacles and identify a critical path for a project Independently able to deliver products and services that empower clients to implement effective solutions. Makes specific changes and improvements to processes or own work to achieve more. Work with other team members and make deliberate efforts to keep others up to date Establish a consistent and collaborative presence with clients and act as the primary point of contact for assigned clients; escalate, track, and solve client issues Partner with clients to understand end clients' business goals, marketing objectives, and competitive constraints Storytelling – Crunch the data & numbers to craft a story to be presented to senior client stakeholders Should be able to travel or relocate to Japan as per business requirementJOB REQUIREMENTS – Overall Experience Industry experience in Telecom JLPT N2/N3/N4 Japanese language certification is a must Masters (MBA/MSc/MTech) from a Tier 1/Tier 2 and Engineering from Tier 1 school Relevant experience of 7+ years for Consultant role Demonstrated experience in solving real-world data problems through Data & AI Qualifications Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing roles. Proficiency with data
Posted 2 weeks ago
8.0 - 10.0 years
7 - 11 Lacs
Noida
Work from Office
Full-time Skill & Experience End to End responsibility & ownership for managing large, mid & small sized RFPs, RFIs, RFQs, RFXs and Proactive Deals for Public Cloud (GCP/AWS/Azure), Multi-Cloud & Hybrid Cloud Must be well versed with Proposal preparation (Word & PPT), Bid Compliance documentation, adhering to submission timelines, excel based effort estimations,delivery and finance approvals, driving bid defence presentations, preparing SOWs etc Hand-on Expert in MS Excel, PPT and Word Good knowledge in GCP IaaS solution and Cloud Operations shall be a plus Experience & knowledge in any Industry vertical BFSI, RCPG, Telco etc Demonstrated ability to think strategically about business, product, services and technical challenges, with the ability to build strong industry relationships. Ability to understand and work with new emerging technologies, methodologies, and solutions in the Cloud technology space. Develop and implement strategy and framework to support large transformational pursuits.
Posted 2 weeks ago
5.0 - 9.0 years
13 - 18 Lacs
Mumbai
Work from Office
The TU INDAS Manager Communications Solutions is responsible for executing the market strategy for TransUnion s mobile call authentication and identity solutions in India. They will report to Head Communication Solutions at TU INDAS and collaborate closely with the Global Communications Solutions team to: Bring in-depth knowledge of India s telecommunication ecosystem and senior stakeholder relationships at the major Indian telco networks to help launch TU s global Communications solutions in India Develop business proposals for identified opportunities and partnerships. Execute the India go-to-market strategy. oProvide market insights, emerging critical client needs, and product feedback oDevelop and deepen relationships with key stakeholders in the Indian Telco operators, and other entities in the Telco ecosystem oDevelop business development strategy in collaboration with the Global Communications Solutions leaders oActively drive the business development efforts including pre-sales and procurement process of the telco operators, as well as pre-sales and contracting with enterprises oSignificant external focus to establish TU as a thought leader in this space in India within the relevant ecosystem of telecom companies (telcos), enterprises and regulatory entities like TRAI oDevelop robust cross-functional relationships both within TU s matrixed organization to accelerate evaluation and launch of TU s solutions Work closely with legal, compliance and privacy teams to ensure our products are delivered in a privacy conscious and compliant manner The ideal candidate will: Be a seasoned Business Development/Product executive with experience across leading Indian telecom carrier(s), and/or with C-level senior leadership connects across these carriers by working for a large vendor who may have done direct business with these carriers for SaaS/other large deals Preferably have B2B business development experience, working with Enterprises and mid market businesses is good-to-have Experience working in a matrixed organization in close partnership with product management for an organization delivering complex and technical products or services would be a plus Proven track record to deliver and grow in a collaborative environment. The role will work closely with in-country as well as global leadership to ensure delivery of best-in-class enterprise communications solutions. How You ll Contribute : Executes regional strategy & develops operating plan(s): Leverages own experiences combined with global ideas/inputs to develop medium to long-term growth strategy; develops business cases; enables communicates strategy and provides inputs to secure buy-in from the business. Provides feedback to the Global Communications leadership on local needs, features and functionality. Influences, monitors and supports the delivery of annual revenue and profitability targets: Market development to set up a Communications Services LOB in TU INDAS -initially focused on accelerating market entry, fostering and building external partner relationships. Manage relationships with Telcos and Mobile OEMs to drive evaluation and market adoption of TU global solutions like Trusted Call Solutions (TCS) / Branded Call Display (BCD) Initiate sales engagements with large enterprises for consumption of TCS Work with the Global Solutions organization and India stakeholders to ensure launch of targeted solutions in India, and successful achievement of annual revenue goals going forward. Evaluate and execute local BD partnerships/integrations to supplement sales efforts. Builds a culture of collaboration: Develops close relationships with leaders across the organization - product, sales, privacy, compliance; both in region and in the Center Is rated highly by regional peers and internal customers on KPI s - value creation, responsiveness, speed, ease of doing business Develops talent and creates a connected community of best practice sharing & application Impact Youll Make: What You ll Bring: Around 8 years of experience working in BD and/or solution architect roles in large Indian telco carriers or in the telco ecosystem Bachelor s degree in engineering, business or related fields from a reputed institution is required; Master s degree would be a plus Experience building new businesses or product lines within large organizations, and in executing a cohesive go-to-market plan (differentiation, pricing, marketing, training & strategic partnerships) Ability to manage multiple initiatives in a fast-paced, cross-functional, matrixed environment. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Manager I, Business Development
Posted 2 weeks ago
4.0 - 9.0 years
15 - 27 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Role & responsibilities Exp: 5-10 years Location: Remote Skills: Strong frontend (react) +backend (core java, microservices) + Telco OSS/BSS exp. We are looking for immediate joiners. Please share your updated profile to aswathy.rajan@hcltech.com
Posted 3 weeks ago
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