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7.0 - 11.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Marketing Operations - Quality Management Designation: Digital Content Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. Role requires Digital Marketing Ads & Promotion creation/design Act of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Responsible for Quality Audits ensuring service meets the Client and Org Goals and standards of quality. Need to enforce the defined policy guidelines for all workflows assigned. Need to ensure timely Quality insights are shared to drive process improvements Should ensure timely feedback and individual performance development is tracked and reported Should work to drive over all quality standards defined as per the process Assess the quality of analysts on the project Meet volume and quality targets for all quality assurance audits Develop and maintain knowledge of client and their business needs processes Develop and maintain an understanding of client Service Level Agreements and department s key performance requirements Roles and Responsibilities: Content Moderation: Understanding of content moderation guidelines and policies specific to the platform or industry. Familiarity with various types of online content, including text, images, videos, and audio. Policy Interpretation: Ability to interpret and apply content moderation policies consistently and accurately. Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions. Quality Assurance: Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in Ms Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills to create reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, manage coaching logs. Cultural Sensitivity and Resilience: Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Data Analysis: Basic data analysis skills to identify trends, patterns, and areas of improvement, using MS Excel or Google sheets. Capability to assess the potential risks associated with various types of content via data analysis Attention to Detail: Keen eye for identifying inappropriate, offensive, or harmful content. Decision Making: Skill in making well-informed and consistent content approval or rejection decisions. Show more Show less

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1.0 - 3.0 years

0 - 0 Lacs

hyderabad

On-site

Process: International non voice process (Content Review) Qualification : Any Graduation or PG Experience: Min 1 year into any BPO experience CTC: 3.4LPA max Based on previous CTC Shifts : Rotational shifts 5 days working 2 week off Should have all necessary documents 2 way cab facility Immediate joining Work From Office Work location : Mind Space Rounds of interview: 1. HR 2. English Assessment (Choose the Options ) 3. Writex assessment ( Only Email Writing on the Topic given) 4. Ops Interested Candidates drop your resume to WhatsApp on 8328476215

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13.0 - 17.0 years

0 Lacs

hyderabad, telangana

On-site

As a Training Lead at our organization, you will be responsible for establishing the direction for the team, comprising of people managers and senior individual contributors. Your primary role will involve training thousands of content reviewers to assess content by offering learner-centric training and implementing knowledge management strategies. By analyzing trends and upcoming launches, you will be able to predict training requirements and advocate for the enhancement of the reviewers" training experience. Collaborating with cross-functional teams, you will develop training project plans, review the design and development processes, and liaise with partners to ensure successful delivery to our service delivery centers. Monitoring the progress of training programs and evaluating their effectiveness in preparing agents to deliver quality service to consumers will also be part of your responsibilities. Furthermore, you will be expected to demonstrate leadership qualities, organizational skills, problem-solving abilities, networking capabilities, and effective communication skills. At YouTube, we are committed to providing a platform where everyone can share their stories, connect with others, and build a community through the power of video content. Working at the forefront of technology and creativity, we strive to showcase diverse perspectives and offer individuals the opportunity to express themselves. Collaboration, innovation, and inclusivity are core principles that drive our work culture as we navigate through the ever-evolving landscape of digital media. Your responsibilities will include consulting with various business partners and stakeholders from Policy, Quality, and Vendor teams to determine the most effective training and knowledge management strategies that align with our products and workflows. You will be expected to drive innovation on a large scale, leveraging industry best practices and emerging technologies to enhance the efficiency and effectiveness of onboarding and training solutions. Your role will also involve overseeing the implementation and evaluation of the global training onboarding program, which includes managing a community of vendor trainers. Leading and coaching a team of People Managers and Senior Program Managers will be crucial in maintaining high standards of performance and continuous improvement. Additionally, you will be responsible for enhancing team processes related to curriculum design, continuous learning initiatives, and evaluating the efficacy of training programs. If you are passionate about fostering a culture of learning and development, leveraging technology to drive operational excellence, and leading a team towards achieving impactful outcomes, this role offers a unique opportunity to make a significant contribution in a dynamic and fast-paced environment. Join us in our mission to empower individuals to share their stories, connect with others, and inspire positive change through the power of video content.,

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0.0 - 3.0 years

0 - 0 Lacs

navi mumbai, maharashtra

On-site

The Content Moderator position in Navi Mumbai is currently open for hiring. This is a full-time role in a day shift, with a salary range of 15000 - 26000 in hand. The ideal candidate should have a minimum of 6 months of experience in international voice and expertise in content moderation for domestic content. As a Content Moderator, your responsibilities will include reviewing various types of content such as images, videos, and other materials, and providing feedback accordingly. Immediate joining is required for this position. If you meet the eligibility criteria and are interested in this role, please share your CV or connect with the provided number - 8459052376. In addition to a competitive salary, the benefits package includes health insurance and Provident Fund. The work schedule consists of day and morning shifts, with opportunities for performance bonuses and yearly bonuses. The preferred candidate should have at least 1 year of experience as a content moderator. Please note that the work location is in person. If you are passionate about content moderation and meet the required qualifications, we encourage you to apply for this exciting opportunity.,

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1.0 - 2.0 years

0 - 0 Lacs

hyderabad

On-site

WALK-IN DRIVE | CONTENT MODERATOR Conducted by: Live Connections Hyderabad Date: Thursday, 31st July 2025 Time: 9:30 AM sharp Venue: Live Connections 606, Navaketan Complex, Opp. Clock Tower, Madhuranagar, Regimental Bazaar, Shivaji Nagar, Secunderabad, Telangana 500003 Work Location: Wipro , Mindspace, Hitech City Hyderabad Position: Content Moderator Eligibility Criteria: Minimum 1+ year of experience in BPO/KPO (must have valid experience documents) Strong written & verbal communication skills Comfortable with sensitive/inappropriate content Open to rotational shifts and week-offs Work from office (WFO) only 2-way cab facility available Restrictions: No Ex-Wipro candidates Candidates from Meta/Facebook must complete a 6-month cooling period Recent applicants to Wipro not eligible No unexplained career gaps Max 30% hike if current CTC is 2.4 LPA CTC Details: 2.4 LPA to 3.4 LPA (Fixed & Non-Negotiable) Joining Timeline: Immediate joiners or max 1-week notice period Mandatory Documents (Hard Copy): 1 Updated Resume 2 Recent Passport-size Photograph 3 Aadhaar Card (Original + Xerox) 4 PAN Card (Xerox) 5 Last 3 months Payslips 6 All Offer & Experience Letters 7 Provisional Certificate (PC) & CMM of Highest Qualification Candidate Preparation: Review basic content moderation concepts Be prepared for scenarios involving sensitive content Be ready to explain your BPO/KPO experience professionally For more details, contact: 98852 71110

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0.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 31st July 2025 (Thursday) Walk-In Date: 31-July-2025 (Thursday) Walk-in Timings: 12 PM - 1 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: Only English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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0.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 30th July 2025 (Wednesday) Walk-In Date: 30-July-2025 (Wednesday) Walk-in Timings: 12 PM - 1 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: Only English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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1.0 - 6.0 years

3 - 5 Lacs

Gurugram

Work from Office

Role Summary We are looking for an enthusiastic Team Leader for Content Moderation Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitoring team performance regularly, focusing on KPIs such as quality, productivity, shrinkage, and attrition. Providing ongoing coaching and feedback to team members to enhance performance. Escalation Handling : Providing floor support and handling escalations to ensure swift resolution of complex. Process Improvement : Identifying process gaps and recommending improvements that can help increase team performance and client satisfaction. Training & Development : Coaching new team members and continuously working to enhance the skills of existing team members. Client & Stakeholder Interaction : Collaborating with clients to understand expectations and ensure standards are met, fostering strong relationships with both internal and external stakeholders. Target Management : Ensuring team meets set targets for KPIs such as AHT (Average Handling Time) Reporting & Documentation : Maintaining detailed records of team performance, issues, and resolutions to report back to senior management and clients. Qualifications Education : Graduate in any discipline. Experience : At least 2+ years of experience in content moderation, with at least 1 year of experience managing teams. Skills : Strong leadership and supervisory abilities. Excellent written and verbal communication skills in English. Strong problem-solving and analytical skills. Ability to handle escalations and complex content issues. Proficiency in MS Office, particularly Excel. Familiarity with content moderation guidelines and best practices in the industry. What's Expected Proven ability to manage and lead a high-performing team in a fast-paced environment. Expertise in analyzing team performance, identifying areas for improvement, and implementing effective solutions. Strong communication and relationship-building skills with clients and internal stakeholders. Ability to work effectively in a 24x7 work environment and manage stretch targets. 5 Days Working Content Moderation Experience Mandate What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development programs Promising career progression within a global company A dynamic, world-class work culture that values innovation and teamwork share resume at sonam.singh1@igtsolutions.com

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1.0 - 5.0 years

2 - 3 Lacs

Hyderabad, Telangana, India

On-site

Please find the job description for the role: We are seeking a dedicated Content Moderator to join our team in Hyderabad/Secunderabad. The ideal candidate will have 1-4 years of experience in content moderation or related fields, with a keen eye for detail and a strong understanding of community guidelines. You will be responsible for reviewing user-generated content, ensuring it adheres to our policies, and fostering a safe and positive online environment for our users. Responsibilities Review and moderate user-generated content to ensure compliance with community guidelines and standards. Identify and escalate inappropriate content, including hate speech, harassment, and explicit material. Engage with users to provide feedback and guidance on content policies. Maintain detailed records of moderation activities and decisions. Collaborate with the content team to improve guidelines and moderation processes. Skills and Qualifications Bachelor's degree Or Post Graduate related field. 1-5 years of experience in content moderation or a similar role. CTC : 30% hike on your last CTC Upto 3.40 LPA Looking for Candidates from HYDERABAD LOCATION ONLY And Immediate Joiner Only (Notice Period Is Not Acceptable) 5 days working, 2 Days Off 2 way Cab From the company Strong understanding of social media platforms and online communities. Excellent verbal and written communication skills in English; proficiency in Telugu or Hindi is a plus. Ability to work independently and make sound judgments under pressure. Familiarity with content moderation tools and software is preferred. Attention to detail and strong analytical skills. Interested Candidates Can Message OR Drop their Resume On 63093-33150 or On [HIDDEN TEXT] to this Mail ID

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7.0 - 11.0 years

12 - 22 Lacs

Mumbai

Work from Office

Job Title: Manager/Senior Manager-Trust & Safety- Content Moderator Candidate expectations Minimum of 7 years of experience in go-to-market strategy and execution, preferably leadership role within media industry in content / creative roles. Minimum 5 years of experience in content strategy, Trust & Safety, or related fields. Content Specialist with leadership expertise in Trust & Safety / Content Strategy and moderation Bachelor or Master degree in a relevant field (e.g., Advertisement & Marketing, Communications, Business Administration. Job Description: Develop and execute global GTM strategies for business services around content supply chain including but not limited to Trust & Safety. Conduct market analysis to identify key trends, opportunities, and competitive positioning. Drive the execution of GTM plans, ensuring timely and successful launch of new services and solutions. Coordinate with regional teams to tailor strategies to local markets while maintaining global consistency.

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0.0 - 3.0 years

0 Lacs

karnataka

On-site

As an Intern at ShareChat, you will play a crucial role in the Trust & Safety Team, being responsible for managing the operational processes. Your main task will involve overseeing external vendors responsible for content moderation on the platform to maintain its quality. You will be expected to suggest and implement process and policy improvements, ensuring compliance. Proficiency in Advanced Excel/Google Sheets and data management is essential for this role. Your responsibilities will include ensuring timely performance checks across all domains of POD, focusing on the quality and safety of content for an optimal user experience. You will operationalize quality assurance processes, manage end-to-end operations for the team and vertical, and liaise with vendors for calibrations, training, and updates on quality and policy. To excel in this role, you should ideally have 6 months to 1 year of experience in managing quality processes within a large team. While experience in content moderation is preferred, freshers with relevant skills will also be considered. Proficiency in Bengali, Hindi, and English languages, along with basic to advanced skills in MS Excel/Google Sheets and MS Word/Google Docs, is required. Strong analytical skills, attention to detail, and the ability to work independently in a fast-paced environment are crucial for this role. As an integral part of ShareChat's team working remotely, you will contribute to building India's largest original Indic content ecosystem and short video space. By joining us, you will have the opportunity to drive how the next billion users interact on the internet and be at the forefront of India's internet revolution. ShareChat values ownership, speed, user empathy, integrity, and first principles, offering a flexible environment for growth and development. Additionally, benefits such as ESOPs, remote working options, monthly childcare allowance for women employees, insurance coverage, and more are provided to our employees.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to clients" complex digital transformation needs. With a vast portfolio of capabilities in consulting, design, engineering, and operations, Wipro helps clients achieve their ambitious goals and establish sustainable businesses. Operating across 65 countries with over 230,000 employees and partners, Wipro is committed to supporting customers, colleagues, and communities in an ever-evolving world. As a Presentation / Graphic Designer at Wipro in Hyderabad, you will play a crucial role in creating visually engaging and impactful presentations that effectively convey key messages. The ideal candidate should possess a deep understanding of visual storytelling, design principles, and proficiency in various presentation software tools. This position demands the ability to transform intricate information into clear, concise, and visually appealing slides tailored to diverse audiences. Responsibilities include collaborating with internal teams to grasp presentation objectives, designing visually stunning presentations using tools like PowerPoint and Google Slides, creating and maintaining templates to ensure brand consistency, translating complex data into compelling visuals, and incorporating multimedia elements for enhanced engagement. You will also be tasked with refining existing presentations, managing multiple projects simultaneously, staying updated on presentation design trends, and providing technical support to team members. Ideal candidates should have experience with data visualization tools, familiarity with Adobe Creative Suite, basic animation knowledge, and an understanding of branding guidelines. A bachelor's degree in graphic design or a related field, along with 5-7 years of experience in presentation design, is preferred. Strong proficiency in presentation software, design principles, attention to detail, and excellent communication skills are essential for this role. The ability to manage multiple projects and meet deadlines in a fast-paced environment is crucial. Join Wipro and be part of a modern, reinvented organization that encourages personal and professional growth. As we evolve with the changing world, we seek individuals eager to reinvent themselves and contribute to our purpose-driven business. Come to Wipro, realize your ambitions, and be empowered to shape your reinvention. Wipro welcomes applications from individuals with disabilities.,

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1.0 - 6.0 years

3 - 5 Lacs

Gurugram

Work from Office

Role Summary We are looking for an enthusiastic Team Leader for Content Moderation Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitoring team performance regularly, focusing on KPIs such as quality, productivity, shrinkage, and attrition. Providing ongoing coaching and feedback to team members to enhance performance. Escalation Handling : Providing floor support and handling escalations to ensure swift resolution of complex. Process Improvement : Identifying process gaps and recommending improvements that can help increase team performance and client satisfaction. Training & Development : Coaching new team members and continuously working to enhance the skills of existing team members. Client & Stakeholder Interaction : Collaborating with clients to understand expectations and ensure standards are met, fostering strong relationships with both internal and external stakeholders. Target Management : Ensuring team meets set targets for KPIs such as AHT (Average Handling Time) Reporting & Documentation : Maintaining detailed records of team performance, issues, and resolutions to report back to senior management and clients. Qualifications Education : Graduate in any discipline. Experience : At least 2+ years of experience in content moderation, with at least 1 year of experience managing teams. Skills : Strong leadership and supervisory abilities. Excellent written and verbal communication skills in English. Strong problem-solving and analytical skills. Ability to handle escalations and complex content issues. Proficiency in MS Office, particularly Excel. Familiarity with content moderation guidelines and best practices in the industry. What's Expected Proven ability to manage and lead a high-performing team in a fast-paced environment. Expertise in analyzing team performance, identifying areas for improvement, and implementing effective solutions. Strong communication and relationship-building skills with clients and internal stakeholders. Ability to work effectively in a 24x7 work environment and manage stretch targets. 5 Days Working Content Moderation Experience Mandate What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development programs Promising career progression within a global company A dynamic, world-class work culture that values innovation and teamwork Contact Person Nidhi Rastogi 8630322833 share resume at nidhi.rastogi@igtsolutions.com

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1.0 - 6.0 years

4 - 7 Lacs

Gurugram

Work from Office

Role Summary We are looking for an enthusiastic Team Leader for Sales Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitoring team performance regularly, focusing on KPIs such as quality, productivity, shrinkage, and attrition. Providing ongoing coaching and feedback to team members to enhance performance. Escalation Handling : Providing floor support and handling escalations to ensure swift resolution of complex. Process Improvement : Identifying process gaps and recommending improvements that can help increase team performance and client satisfaction. Training & Development : Coaching new team members and continuously working to enhance the skills of existing team members. Client & Stakeholder Interaction : Collaborating with clients to understand expectations and ensure standards are met, fostering strong relationships with both internal and external stakeholders. Target Management : Ensuring team meets set targets for KPIs such as AHT (Average Handling Time) Reporting & Documentation : Maintaining detailed records of team performance, issues, and resolutions to report back to senior management and clients. Qualifications Education : Graduate in any discipline. Experience : At least 2+ years of experience in content moderation, with at least 1 year of experience managing teams. Skills : Strong leadership and supervisory abilities. Excellent written and verbal communication skills in English. Strong problem-solving and analytical skills. Ability to handle escalations and complex content issues. Proficiency in MS Office, particularly Excel. Familiarity with content moderation guidelines and best practices in the industry. Whats Expected Proven ability to manage and lead a high-performing team in a fast-paced environment. Expertise in analyzing team performance, identifying areas for improvement, and implementing effective solutions. Strong communication and relationship-building skills with clients and internal stakeholders. Ability to work effectively in a 24x7 work environment and manage stretch targets. 5 Days Working Content Moderation Experience Mandate What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development programs Promising career progression within a global company A dynamic, world-class work culture that values innovation and teamwork To Apply: 7042379178

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1.0 - 4.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Were Hiring Content Moderators! Are you detail-oriented and passionate about maintaining a safe and respectful online space? Join our team as a Content Moderator in Uppal, Hyderabad! WE ARE HIRING FOR: *Intellectual Property Moderation *Notices from Copyright/Trademark Holders *Related to IP notices & IP issues. Position: Content Moderator Minimum Qualification: 10+2 Experience: Minimum in between 1 - 2 year in Content Moderation Shifts: Rotational Shifts Week Offs: Rotational Location: Uppal, Hyderabad We're looking for individuals with strong analytical skills, a sense of responsibility, and a commitment to online content quality. *REGISTER YOUR DETAILS USING THE BELOW LINK: https://smrtr.io/sgNFR Sutherland Global Services Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 NOTE: WORK LOCATION Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 Interested? Drop your resume or DM for more details! Contact HR Faiza (9182862492) Note: Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

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1.0 - 2.0 years

0 - 2 Lacs

Hyderabad

Work from Office

Were Hiring Content Moderators! Are you detail-oriented and passionate about maintaining a safe and respectful online space?Join our team as a Content Moderator in Uppal, Hyderabad! WE ARE HIRING FOR: *Intellectual Property Moderation *Notices from Copyright/Trademark Holders *Related to IP notices & IP issues . Position: Content Moderator Minimum Qualification: 10+2 Experience: Minimum in between 1 - 2 year in Content Moderation Shifts: Rotational Shifts Week Offs: Rotational Location: Uppal, Hyderabad We're looking for individuals with strong analytical skills, a sense of responsibility, and a commitment to online content quality. *REGISTER YOUR DETAILS USING THE BELOW LINK : https://smrtr.io/sgNFR Sutherland Global Services Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 NOTE: WORK LOCATION Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 Interested? Drop your resume or DM for more details! Contact HR Jahnavi (9515752229) Note : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

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1.0 - 2.0 years

0 - 2 Lacs

Hyderabad

Work from Office

Were Hiring Content Moderators! Are you detail-oriented and passionate about maintaining a safe and respectful online space?Join our team as a Content Moderator in Uppal, Hyderabad! WE ARE HIRING FOR: *Intellectual Property Moderation *Notices from Copyright/Trademark Holders *Related to IP notices & IP issues . Position: Content Moderator Minimum Qualification: 10+2 Experience: Minimum in between 1 - 2 year in Content Moderation Shifts: Rotational Shifts Week Offs: Rotational Location: Uppal, Hyderabad We're looking for individuals with strong analytical skills, a sense of responsibility, and a commitment to online content quality. *REGISTER YOUR DETAILS USING THE BELOW LINK : https://smrtr.io/sgNFR Sutherland Global Services Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 NOTE: WORK LOCATION Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 Interested? Drop your resume or DM for more details! Contact HR Chandana (9121760690) Note : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

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0.0 - 4.0 years

0 Lacs

telangana

On-site

Genpact is a global professional services and solutions firm that is dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 individuals in more than 30 countries, we are motivated by our innate curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Our purpose, which is the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500. We leverage our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI to achieve this goal. We are currently seeking applications for the position of Process Associate, Content Moderation - English. We are looking for individuals with a strong work ethic who can work effectively both independently and as part of a team. The ideal candidate should be self-starting, intellectually curious, creative, and comfortable in a fast-paced, dynamic environment. **Responsibilities:** - Providing resolution to maintain standards of quality - Reviewing content and providing resolution based on prescribed guidelines - Recognizing trends and patterns and raising issues in a timely manner - Providing insights to enhance user support - Maintaining a comprehensive understanding of processes and policies - Delivering excellent customer service **Qualifications we seek in you:** **Minimum qualifications:** - Any Graduate (Postgraduate degree is an added advantage) - Freshers are eligible - Fluent in English Language **Preferred qualifications:** - Effective probing skills and analytical abilities - Problem-solving skills with a customer-centric approach - Ability to work on a flexible schedule, including weekend shifts Please note that this role may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly sensitive or egregious in nature, such as graphic violence, self-harm, child abuse, and hate speech. **Job Details:** - **Job Title:** Process Associate - **Primary Location:** India-Hanamkonda - **Schedule:** Full-time - **Education Level:** Bachelor's / Graduation / Equivalent - **Job Posting Date:** Apr 29, 2025, 7:59:57 AM - **Unposting Date:** Oct 26, 2025, 3:59:57 AM - **Master Skills List:** Operations - **Job Category:** Full Time If you are looking for a challenging and rewarding opportunity in content moderation with a global professional services firm, we encourage you to apply for the Process Associate role at Genpact.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

At Rockstar Games, you will be part of a team that creates world-class entertainment experiences. You will have the opportunity to work on rewarding and large-scale creative projects within an inclusive and highly-motivated environment. Collaborate with talented individuals in the industry and contribute to the ongoing growth of the Rockstar Games Creator Platforms, including the FiveM and RedM modification platforms for Grand Theft Auto 5 and Red Dead Redemption 2. As an Associate Compliance Manager at Rockstar India, you will support the day-to-day operations of the Creator Platform Compliance team. Your role involves ensuring a safe and enjoyable environment for all users by ensuring compliance with Rockstar Games" legal policies and Community Guidelines. This full-time, in-office position is based in Rockstar's game development studio in Bangalore, India. In this role, you will support the growth of the Compliance/Content Moderation team, create processes & training materials for Compliance Analysts, collaborate with various teams to investigate and process user reports, and manage Compliance-related KPIs. Additionally, you will execute projects to enhance Compliance and content moderation operations and provide feedback for internal tooling capabilities. Qualifications for this position include 4+ years of experience in video games, media, or consumer technology industries, 3+ years in compliance, regulatory operations, or related functions, and 2+ years in leadership positions. You should have experience managing outsourced vendor partnerships, monitoring internal standards and functional KPIs, and be proficient in tools like Jira, Confluence, and Zendesk. A relevant Bachelor's degree is required. Desired skills include excellent communication abilities, project coordination skills across diverse cultures, and the ability to identify areas of improvement and provide actionable insights. Previous experience in gaming or modding communities, game development, or familiarity with Machine Learning technologies are considered pluses. To apply for this position, submit your resume and cover letter showcasing how you meet the required skills. If selected, a Rockstar recruiter will guide you through the next steps. Rockstar Games is an equal opportunity employer committed to hiring, promoting, and compensating employees based on qualifications and job performance.,

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8.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

The Operations Manager at Wipro Limited is responsible for overseeing the daily operations of the content moderation process to ensure optimal performance, efficiency, and customer satisfaction. This role involves leading and developing a team, implementing process improvements, and ensuring adherence to service level agreements (SLAs) and quality standards. The ideal candidate will possess a strong blend of technical expertise in content moderation technologies, excellent leadership skills, and a proven track record in operations management. Managing a team of up to 150+ headcount consisting of Asst Managers, Team Leads, MIS, Trainers, QAs & Reviewers, the Operations Manager will lead, mentor, and coach the team to achieve performance targets and foster a high-performing culture. Conducting regular performance reviews, identifying training needs, and facilitating professional development for team members are essential responsibilities. Additionally, the Manager will manage staffing, scheduling, and resource allocation to ensure adequate coverage and efficient operations while promoting a positive and collaborative work environment by addressing any team conflicts or issues effectively. Overseeing day-to-day content moderation operations, including SLA and quality, the Operations Manager will develop, implement, and optimize standard operating procedures (SOPs) to enhance efficiency, quality, and consistency in operations. Monitoring key performance indicators (KPIs) such as AHT (Average Handle Time), TRT (Total resolution Time), FCR (First Call Resolution), and service levels, analyzing performance data, identifying trends, and implementing corrective actions to improve operational metrics are crucial tasks. The Manager will also drive continuous improvement initiatives to streamline workflows, reduce costs, and enhance the overall customer experience. Ensuring operational efficiency, maintenance, and compliance of infrastructure on tools used for production is another key responsibility. The Manager will collaborate with IT and network teams to troubleshoot and resolve issues, ensuring minimal downtime. Establishing and enforcing quality standards for all interactions across the content moderation space, implementing and managing a robust quality assurance program, including internal quality and feedback mechanisms, and ensuring compliance with relevant internal policies, industry regulations, and legal requirements (e.g., data privacy) are essential aspects of the role. Collaborating effectively with cross-functional teams, including IT, Sales, Marketing, and Customer Service, to align operations with overall business objectives, providing regular and insightful reports on content moderation operations performance, challenges, and initiatives to senior management and stakeholders, and managing vendor relationships related to content moderation technology and services to ensure service delivery and cost-effectiveness are also part of the Operations Manager's duties. The mandatory skill required for this role is Content Moderation with an experience range of 8-10 years. Wipro Limited is building a modern end-to-end digital transformation partner with bold ambitions, seeking individuals inspired by reinvention to join the team. The company encourages individuals to reinvent themselves, their careers, and their skills in an environment that empowers personal and professional growth. Applications from people with disabilities are explicitly welcome.,

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0.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for freshers for the role of Process Associate, Content Moderation roles (Language specialist) || Hyderabad on 28 July 2025 **Candidate should be able to read/speak/comprehend English and Punjabi/Tamil languages.** Drive Date: 28-July-2025 Drive timings: 11:30 AM - 1:30 PM MS Teams Meeting ID: 446 165 004 431 2 MS Teams meeting passcode: xe9ZB6if Location: Hyderabad (Work from office) Experience: Only Freshers are eligible Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.

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1.0 - 4.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Warm Greetings from Rivera Manpower Services , Hiring: Content Moderation Associate (1-3 Years Experience) Location: Bangalore | Work Mode: Work from Office Shifts: Rotational (including weekends) Apply Now: 7829336034 / 7829336202 / 9986267393 /8884777961 Eligibility: Any Graduate 1 to 3 years of experience in customer support (voice/chat/email) Strong communication & comprehension skills Minimum typing speed: 30 WPM Must be comfortable working in rotational shifts and handling sensitive content Job Responsibilities: Review and moderate user-generated content (text, image, video, audio) per client guidelines Investigate and resolve issues flagged by users or systems Provide customer support via live chat, email, and calls Handle content escalations , ensure quality & compliance Maintain detailed records of customer interactions Collaborate with internal teams and follow escalation protocols Preferred Skills: Prior experience in B2C customer service Knowledge of online advertising is a plus Strong attention to detail, emotional resilience & critical thinking Familiarity with Trust & Safety operations or content review processes

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

We are hiring for Top BPO's for customer support. Hiring for content moderation Key skills required: Should have exp in content moderation Need only graduates with 1 year experience into content moderation Salary - 30% hike up to 6 LPA call namritha@7795311104 call misha@7848820042 call pooja@9886112704 7848820046 , 7829423175

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

We are hiring for Top BPO's for customer support. Hiring for content moderation Key skills required: Should have exp in content moderation Need only graduates with 1 year experience into content moderation call namritha@7795311104 call misha@7848820042 call ishitha@7829423175 call harshitha@7848820045 call pooja@9886112704 7848820046 , 7829423175

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1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

The Content & Community Operations Executive will be responsible for managing digital operations for Bigg Boss Season 7 Malayalam and Telugu on a 3-month contractual basis. Your primary duties will include overseeing real-time community interaction, editorial publishing, and quiz-based engagement across live feeds and simulcast episodes. For the Telugu live feed operations, you will moderate the live chat to ensure a safe and engaging viewer environment. You will also be responsible for publishing editorial content/cards based on live show events in real-time and coordinating with content teams to reflect key show moments across platforms. During simulcast episodes, you will manage chat moderation and editorial card publishing. Additionally, you will conceptualize and create engaging questions for the JDDD quiz and execute quiz publishing operations with high accuracy and timeliness. Collaboration with internal teams to ensure seamless viewer interaction and experience is also a key responsibility. In Moment-to-Moment (MTM) Content Management, you will moderate user-generated memes to ensure adherence to platform guidelines. Furthermore, you will upload and manage creative templates for meme creation and fan engagement. The ideal candidate should have proficiency in English and Telugu (written & verbal). Prior experience in live content moderation, digital publishing, or online community management is required. An understanding of reality show formats and audience interaction patterns is essential. Strong attention to detail and the ability to manage fast-paced, real-time content workflows are crucial. Familiarity with live publishing tools and digital content trends, as well as strong communication skills for collaborating with multiple teams, are also necessary. Preferred qualifications include a background in media, communications, journalism, or digital content, experience working with entertainment properties or live digital broadcasts, and a creative approach to user engagement and content ideation.,

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