Associate Director- P&C Insurance BPO Solutions / Presales - PAN INDIA

GM Solutions, P&C Insurance

The role

• Actively participate in all RFX processes as a service line expert, contributing throughout the entire P&C solution development journey
• The candidate should possess substantial hands-on experience in a senior-level solutions role
• Serve as a core solution architect with demonstrated expertise in designing solutions not only for RFPs/RFIs but also in developing proactive solutions and Points of View (POVs) across the insurance value chain
• Experience in conceptualizing and developing service or product offerings will be considered a BIG PLUS
• Conduct research and engage with clients using a comprehensive repository of insurance-related tools, including whitepapers, brochures, and other marketing collateral, to effectively promote Property & Casualty (P&C) offerings, trends, and opportunities
• Represent operations by assuming the role of an operations solution architect, overseeing transition, transformation, and validation of commercial models
• Support Go-to-Market initiatives within the insurance domain by analyzing the industry value chain and identifying business development opportunities
• Deliver persuasive solution presentations to both external and internal stakeholders
• Build the practice incorporating industry best practice and fostering knowledge building
• Responsible for benchmarking organizational capabilities against competitors

Mandatory capabilities / skills / experience

• 15 to 18 years of experience within the insurance domain
• 8+ years of proven experience in Property & Casualty solutions managing complex RFXs and multi-disciplinary projects
• Consultative approach and experience in working with P&C Carriers/insurers, Brokers and Agents
• Demonstrate awareness of the evolving P&C digital landscape and emerging technological innovations, such as Agency / Broker portals, accelerators, AI solutions
• Recognized domain expert with extensive exposure to working in solutions and leading end-to-end RFP/RFI response processes for P&C insurance clients
• Demonstrated ability to define project scope, manage execution within established timelines, coordinate with multiple stakeholders
• Strong interpersonal skills to engage with internal teams, clients, and executive leadership.
• Capability to analyze industry changes to refine offerings and maintain a competitive edge
• Proven capability to operate effectively and adaptively in a dynamic, fast-paced, and continuously evolving team environment