160 Black Belt Jobs - Page 7

Roles and Responsibilities: Responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements. This includes: Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies. Ensure the Continuous Improvement approach across Engagements and Centers Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma) Supports process alignment based on best-in-class processes Balance Scorecard for leadership reporting Fosters the global sharing of innovation, new methodologies, and benchmarking Support Big Data analytics and Cloud Computing services. Requirements: Delivery excellence : experience and capability in conducting process assessment, identifying improvement opportunities, ideation to implementation cycle, etc. Should be at least BB certified with exposure to leading Lean Six Sigma projects Exposure to the current automation tools and its implementation Preferred experience in driving process improvement, process transformation Should have knowledge on different RPA strategies & RPA products (certification added advantage and tools such as PowerAutomate, Uipath, Blueprism, AA, AI ) Advantage to have knowledge in: Dashboard & reporting tools like Power BI, Tableau, Qview Algorithms using R /Python/SAS programming, Chatbots, Artificial intelligence, Process mining tools Cloud services & Analytics AGILE based project management

Unique or interesting about this job: Apply our Global standard model to transaction processing, whilst getting exposure to diffrent country legal/tax requirements. Opportunity support implementation & learn change management as Syngenta roll out their digital solutions across P2P Work together with other procure to pay teams to achieve end to end process and service performance Purpose of the job: To manage their respective P2P team operating from the Pune GFO, ensuring smooth execution of procure to pay process area, Finance Service Desk and Travel & Expense processing. To secure compliance with Syngenta internal policies and control framework; Line Management of 10-14 team members To drive continuous review of processes and ways of working to optimize team efficiency, to identify & implement improvements to positively impact key performance indicators and client experience Proactive attrition management, talent retention & development Main activities the person in the job is responsible for: To provide a Procure to Pay service and apply domain knowledge on Accounts Payable, Payments, Vendor Maintenance, T&E, Audit, including Accounts Payable related Month End Close activities Ensure the team apply strict adherence to global standard process and business operations pack to deliver accurate and quality outputs Work directly with service delivery and operations teams in Syngenta to address challenges and work towards error free service delivery Improve productivity across teams through implementation of continuous process improvement initiatives. Constantly monitor the process for early signs of developing troubles Review and address Key Performance Indicators, Critical Business Indicators and SLA s Working with team to ensure that the SLA s for the process are being met. Routine monitoring of actions, to verify if the expected results are being achieved and - if they arent - come up with corrective measures in a timely fashion. Ensures that the desk top procedures (DTP) are updated periodically and the DTP is followed by the team diligently when executing the processes, Gate Keeper for process exceptions, deviations & controls Design & operate visual control system to bring close focus on the process, in part to capture instances of waste - problems, interruptions, and delays - as they happen Participates in monthly Governance interactions, provides an update on process improvements for the respective functional responsibility Actively participates in driving the efficiency and effectiveness of process performance and continuously thrive to meet or exceed the internal benchmark Manage Accountability process to convert problems caught on the visuals to assignments for action. First to understand root causes, and then to eliminate them. Supports on Issue and escalation for the respective process & builds control around it Develop, manage and mentor team members which includes performance appraisal Functional or Leadership Competency related specifically to this job: Client Service Focus: This is the ability to see life from the perspective of the client to deeply understand client motivation. Applies a service mind-set that is centered on developing, delivering and improving a service: Understanding all the components of a service, managing client expectations, challenging and engaging clients successfully. Judgment: Analyzes information, guidelines, and requirements from different sources to evaluate alternatives and make effective judgments. Draws accurate, useful conclusions from financial, business, and quantitative information. Makes timely and sound decisions on everyday issues and problems by applying accurate logic, appropriate knowledge, expertise, and common sense. Execution & Results Orientation: Manages work and work performance, holding everyone accountable to effectively and efficiently completing work responsibilities. Demonstrates initiative and a strong commitment to achieving meaningful results, meeting or exceeding goals, and acting on opportunities to create value. Lead & Manage Change: Challenges the status quo and champions new initiatives. Acts as a catalyst of change and stimulates others to change. Paves the way for needed changes. Manages implementation effectively Experience required for the job Essential: 7 - 9 yrs experience in MNC/BPO Industry with 3-4 yrs of team leading experience Knowledge on P2P area as below :- Expert on the P2P end to end process. Processes in scope for P2P are Indexing, Invoice processing, Payments, Procurement support, AP helpdesk & VMD Strong Accounting concept/knowledge of procure to pay process Tax , WHT, GST, knowledge Prior working knowledge in SAP ERP with VIM tool, Concur, ServiceNow Strong Analytical skills include identifying, forecasting and resolving problems Good writing and documentation skills, Clear communication Ability to create strong controlled process environment and adherence to controls and compliances Should independently handle all type of queries from People/Client/Management Must have a strong understanding of Lean principles, and have successfully led Lean Transformation in business process environment Completed Lean, Opex / Six Sigma certification (Black Belt preferred). Excellent Client Management Abilities Sound People Management Skills- must have lead a team of 10 analyst / senior analyst or above for at least 2-3 years The role holder must comply with all the Quality Management, Business Continuity Management and Information Security Management requirements and guidelines of the organization Demonstrated the ability to build and maintain a high-performing team; through effective coaching and development. Experience to be gained in the job: Basic understanding of Syngenta business and industry drivers Experience working with different finance teams in a given geography/ and absorbing business knowledge to understand how IFRS is applied to Syngenta business Technical development in finance skills Knowledge of financial systems Holds Qualification: B Com / M.Com / MBA Finance/CA inter/ICWA Fluent in English

Job Description: Job role-SDDC Architect JL- JL9 Candidate will be expected to evaluate the traditional DC implementation. DC: Data center Candidate will need to collate and document customer requirements for DC network solution. Candidate will need to work on High Level Design for SDDC (Aruba SDDC / Cisco ACI / Arista/Juniper Apstra) solution including Bill Of Materials, topologies, High Availability, features, etc Candidate will need to work on Low Level Design for SDDC (Aruba SDDC / Cisco ACI / Arista) solution including templates, policies, integrations, multi-pod environment, multi-site environment, etc. Candidate will create integration and Migration approach for DC. Candidate will need to execute solution deployment, fault troubleshooting, etc Candidate will be expected to support operations team for Root Cause Analysis, P1 troubleshooting, etc. Required skills & knowledge, Good knowledge and experience on Aruba SDDC / Cisco ACI / Arista solution. Good knowledge and concepts on VXLAN, multicast, IPv6, storage, LACP, Port-groups, port-teaming etc. Good knowledge and experience in DC technologies including Load Balancers, Cloud connectivity, micro-segmentation, PCI segmentation, DDNS, network perimeter security, etc. Good knowledge on routing protocols like BGP, OSPF, EIGRP, ISIS etc. Good Exposure for L4-L7 Integration with Aruba SDDC/Cisco ACI/Arista. Good knowledge and experience on Cisco ACI, Arista & Aruba DC solution Exposure to Automation and Analytics. Exposure to network management tools & platforms. Good Experience on Migration process like network discovery of old environment such as l2 & L3 Flow, Application discovery, Application flow etc and execution in new environment. SDDC related certifications Such as VMware Certified Advanced Professional or ACI black belt will be preferred. Candidate should be flexible to work in New network domain as per organization requirement Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Title: Associate Manager - Customer Experience (Quality) Location: Hyderabad Company Description: Sutherland is seeking a reliable and detail-oriented person to join us as Associate Manager - Customer Experience. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Description: The main job of an Associate Manager Quality is to manage productivity of QA and aid in their effectiveness. He/she should be conducting transaction auditing sessions and JMS sessions for Q-reps. He/she must keep the QAs motivated and work as a team, making sure each member understands company policies and guidelines. Associate Managers should possess strong organizational qualities and confidence, with sound communication and customer service skills. They should exhibit courtesy, patience and have a professional attitude when interacting with the QAs as well as customers. Associate managers need to display a strong work ethic, positive attitude and decent leadership skills while working as associates themselves. Qualifications: Technical / Professional Skill Set Required Good knowledge of Quality metrics, their measurements and thresholds / targets Knowledge and clear understanding of critical and non-critical errors in the transactions Good in investigative and business writing skills. Good at creating reports using various tools and applications. Being able to perform risk analysis to the satisfaction of the stakeholders or departments. Basic exposure to statistical tools and approaches, trend analysis & cause analysis Working knowledge of MS Office (Word, Excel & PowerPoint) Behavioral attributes Hard-working, innovative and meticulous Good Decision making and Problem-Solving abilities Team Handling and People Management Skills Very good Communication and analytical skills. Proactive in approach rather than reactive. Additional Information Key roles and Responsibilities Quality Operations Prepare weekly Sampling Plan and share with the QA team. Ensure that all types of transactions are monitored in the programs assigned Ensure that all the three types of audits are done as recommended by COPC - Live, Recorded and Side-by-Side Ensure Sampling Adherence is met MIPs are implemented if required. Track if the QAs are providing appropriate feedback basis the call audits to improve consultant’s ability to perform better. Keep checking the QA's accuracy by doing ATA and Calibration. Prepare and share Gage R&R report. Be a consultant and advisor to the QAs to clarify on parameters during need. Conduct frequent QA reviews and provide inputs to QA on the areas to be focused Facilitate QA’s to conduct NH trainings during Nesting. Analyse monitoring data to identify program level issues and opportunities Communicate the insights and analysis regularly to different teams like Service Delivery, Training, etc. Drive quality awareness programs and performance improvement projects. Stakeholder Management Work in a collaborative manner with stakeholders – various touch points with stakeholders to discuss performance, partner with program to deliver excellent service to our customers Team Player - Ensure employee satisfaction. Build a positive working atmosphere within the team and engage the team members with employee engagement models. Build competencies within the team so they can pick up additional responsibilities/move to the next level. Team Development Development of skills – through classroom and on the job training Look at ways to reduce waste and increase efficiency – Use process mapping techniques, quality tools to increase utilization, performance. Eliminate NVA

Role & responsibilities Responsible for creating a robust Quality structure that is aligned to the business, compliance & operational requirements, Responsible to ensure the required number of evaluations i.e., Quality, CSAT, Complaints etc. are completed as agreed with operations and Clients Administers the feedback and Coaching process is documented and in line with the compliance and operational requirements In charge of maintaining evaluations completed by the quality team in the central data base as defined by operations/clients Report performance and statistics through daily and weekly reports submitted to the Quality Team and Operations. Ensure that regular Gauge RNR & Calibrations are conducted with Internal operations team to maintain level of knowledge of the supervisory staff Ensures that all relevant staff understand the compliance expectations, Quality guidelines and Complaints management processes Gauging effectiveness of daily/weekly briefings and cascading updates to all on the operations floor by conducting dipstick checks on a regular basis. Prepare/reviews reports based on the quality scores of the advisors. Provide analysis on areas of opportunity and action plans to improve performance Ensures there is a thorough audit mechanism to gauge effectiveness of Quality monitors. Monitors completed need to be within the given level of variance set by the business/clients Aligning quality analysts to respective teams to ensure the daily / weekly / monthly quality activities are covered with all operational teams Administers shift timings & leaves for the Quality team in line with operational and client requirements Responsible to create presentations displaying metric performance/strategic initiatives/Updates as and when required Expected to attend and represent WBR/MBR with clients/operations for respective processes as and when delegated by respective managers Needs to ensure that Quality certifications / recertification is completed as agreed with operations / clients Ensures respective Quality Analysts complete their monthly activities i.e. Quality Calibration, Process Knowledge Test, Gauge RNR & any other activity required for the specific process. Participates in Process Level Con calls with Clients & Operations to understand requirements leading to actions that meet the process requirements & client expectations Ensuring that regular updates and reports are sent to the Operations Team (Operations Manager, Team managers, Team Leaders) & respective Stakeholders Preferred candidate profile Preferred candidate from banking and fintech process Team management Customer Service Good analytical skill Must be very good with data representation Must be very good with MS Excel Time Management Ability to multi-task Six Sigma Certified Green belt Certified

Develop and standardize standard operating procedure (SOPs) in all three plants. Conduct process audit, gather data and analyze performance metrics to identify areas for improvement and implement Lean manufacturing principles. Required Candidate profile DME / BE with 5 to 6 years in Continuous improvement, Lean manufacturing. Process mapping and improvement tools such as Kaizen, Value Stream Mapping. Lean Six Sigma Black Belt / Green Belt Preferred.

We are seeking a Lean and Quality professional to join our team. This role focuses on improving efficiency, reducing waste, and streamlining processes. The ideal candidate will have deep domain knowledge of Record to Report (R2R) processes, a strong understanding of lean principles, excellent project management skills, executive presence, and significant exposure to technology. Responsibilities Work with operations leads, vertical leads, and clients to design, implement, and drive value-generating roadmaps or transformation roadmaps (including digital and analytics). Collaborate with consulting teams, solutions teams, transition teams, training departments, operations teams, and practice areas to understand and deliver contractual commitments. Identify process bottlenecks with operation and functional teams; conduct root cause analysis; implement process improvements and digital solutions across the organization. Support aligned teams in their lean journey for continuous improvement by operationalizing the lean approach. Conduct value stream mapping (VSM), Gemba walks, floor walks to identify process improvement opportunities. Lead Lean Action Workouts and Kaizen events with operations teams and clients. Create transformation roadmaps for lean initiatives, work closely with business leaders for realization. Deliver Lean Digital projects that improve end-to-end processes driving significant business impact for clients. Conduct quality awareness sessions and lean training within the organization. Initiate projects that improve end-to-end processes; set up measurement systems delivering business impact. Build a culture of process excellence; drive productivity through process improvement projects aligned with business initiatives. Support transition teams in volume analysis; baseline metrics; set targets for new processes. Drive standardization of global best practices within the organization. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree required; CA or ICWA preferred Relevant years of experience in a Transformation role Certification in Lean Six Sigma or equivalent Deep Domain Knowledge: Experience in multiple R2R processes such as month-end close activities including intercompany reconciliations fixed assets financial planning & analysis (FP&A) etc., with deep domain skills in one or more areas Project Management: Excellent project management skills designing driving small large-scale improvement transformation projects Consultative Partnering Skills: Good consultative partnering skills while dealing senior leadership Digital Transformation Experience: Relevant experience design implementation administration digital transformation projects Lean and Quality knowledge: Ability to identify Waste and streamline process Self-driven Ability Drive Outcomes Independently: Self-driven ability drive outcomes independently Preferred Qualifications/ Skills Exposure R2R tools implementations like Blackline OneStream ERP implementations Exposure AI machine learning generative AI projects Experience handling Kaizen events

We are seeking a Lean and Quality professional to join our team. This role focuses on improving efficiency, reducing waste, and streamlining processes. The ideal candidate will have deep domain knowledge of Record to Report (R2R) processes, a strong understanding of lean principles, excellent project management skills, executive presence, and significant exposure to technology. Responsibilities Work with operations leads, vertical leads, and clients to design, implement, and drive value-generating roadmaps or transformation roadmaps (including digital and analytics). Collaborate with consulting teams, solutions teams, transition teams, training departments, operations teams, and practice areas to understand and deliver contractual commitments. Identify process bottlenecks with operation and functional teams; conduct root cause analysis; implement process improvements and digital solutions across the organization. Support aligned teams in their lean journey for continuous improvement by operationalizing the lean approach. Conduct value stream mapping (VSM), Gemba walks, floor walks to identify process improvement opportunities. Lead Lean Action Workouts and Kaizen events with operations teams and clients. Create transformation roadmaps for lean initiatives, work closely with business leaders for realization. Deliver Lean Digital projects that improve end-to-end processes driving significant business impact for clients. Conduct quality awareness sessions and lean training within the organization. Initiate projects that improve end-to-end processes; set up measurement systems delivering business impact. Build a culture of process excellence; drive productivity through process improvement projects aligned with business initiatives. Support transition teams in volume analysis; baseline metrics; set targets for new processes. Drive standardization of global best practices within the organization. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree required; CA or ICWA preferred Relevant years of experience in a Transformation role Certification in Lean Six Sigma or equivalent Deep Domain Knowledge: Experience in multiple R2R processes such as month-end close activities including intercompany reconciliations fixed assets financial planning & analysis (FP&A) etc., with deep domain skills in one or more areas Project Management: Excellent project management skills designing driving small large-scale improvement transformation projects Consultative Partnering Skills: Good consultative partnering skills while dealing senior leadership Digital Transformation Experience: Relevant experience design implementation administration digital transformation projects Lean and Quality knowledge: Ability to identify Waste and streamline process Self-driven Ability Drive Outcomes Independently: Self-driven ability drive outcomes independently Preferred Qualifications/ Skills Exposure R2R tools implementations like Blackline OneStream ERP implementations Exposure AI machine learning generative AI projects Experience handling Kaizen events

Looking for an individual to Independently lead the high impact projects needed to deliver on business outcomes and Drive LSS vibe through Engagement drives & mentoring Leans & GBs Independently lead the high impact projects needed to deliver on business outcomes Drive LSS vibe through Engagement drives & mentoring Leans & GBs Identify opportunities to deliver on committed productivity, productivity improvement in accounts through continuous improvement (CI) lever Drive stabilization for new transitions - metric identification, measurement system set & reporting set up, CI roadmap design, risk assessment Identify digital led transformation opportunities in existing relationships Deploy risk control & best practice framework Drive deployment of digital ops infra tools. Project experience in hire to retire operations (HRO). Qualifications we seek in you! Minimum qualifications Any graduate Green Belt / Black Belt certified Preferred qualifications/skills: Graduate, preferably - MBA background with Analytical / Statistics/ Digital knowledge Prior experience in having led projects – Digital, LSS, Domain led, consulting, analytics, preferred Good Domain knowledge of at least one of the HRO process HR background

Role & responsibilities: * Lead and facilitate Lean Six Sigma projects focused on integrating newly acquired organisations with our existing global operations. * Assess current state processes in both the parent and acquired organisations, identifying opportunities for standardization, optimization, and waste reduction. * Apply Lean Six Sigma methodologies (DMAIC, Value Stream Mapping, Kaizen events, etc.) to design and implement efficient, scalable processes that respect cultural nuances. * Develop and deliver training programs on Lean Six Sigma principles and tools to employees from diverse cultural backgrounds. * Collaborate with cross-functional teams across different geographies to ensure alignment and buy-in for integration initiatives. * Establish key performance indicators (KPIs) to monitor the effectiveness of integration efforts and continuous improvement initiatives. * Analyse data to identify trends, root causes of inefficiencies, and opportunities for significant process improvement. * Develop and maintain project plans, track progress, and communicate effectively with stakeholders at all levels. * Champion a culture of continuous improvement and problem-solving across the global organisation. Qualifications: * Any Engineering degree and MBA would be an added advantage. * Lean Six Sigma Black Belt certification is essential. * 10 to 13 years of leading and implementing Lean Six Sigma projects, ideally within a global, multi-cultural environment. * Demonstrated success in integrating acquired organisations or implementing large-scale process improvement initiatives. * Strong understanding of various business processes and the ability to quickly learn new ones. * Excellent facilitation, training, and presentation skills, with the ability to adapt communication styles to different cultural contexts. * Exceptional analytical and problem-solving skills, with proficiency in statistical analysis tools. * Outstanding interpersonal and communication skills, with the ability to build strong relationships and influence stakeholders across different cultures and time zones. * Ability to work independently and manage multiple projects simultaneously in a fast-paced environment. * Willingness to travel internationally as required Preferred Qualifications: * Experience working with insurance industry * Familiarity with project management methodologies (e.g., PMI, Agile).