Role & responsibilities: Analyzing and summarizing medical records for pre and post settlement projects. Interpreting clinical data in terms of medical terminology and diagnosis. Adhering to company policies/ARCHER principles and hence taking good care of Archer culture. Adhere to Health Insurance Portability and Accountability Act (HIPPA) all the time. Daily reporting to Medical team lead for productivity & quality EDUCATIONAL QUALIFICATION AND EXPERIENCE REQUIRE: MBBS graduate (No experience required) BHMS/BAMS graduate (Minimum 2 years of experience with Claims Processing in the Insurance sector).
Position Reports To : Medical Team Lead Department : Operations Position Summary : - The role will be to review and verify large volumes of patient's full medical records with precision, perform clinical reviews as defined by the specific review methodologies and prepare a detailed report that includes chronologies and timelines, summaries, mass tort matrix and medical opinions on case validity and valuation. Job Responsibilities : - Analyzing and summarizing medical records for pre and post settlement projects. Interpreting clinical data in terms of medical terminology and diagnosis. o Adhering to company policies/ARCHER principles and hence taking good care of Archer culture. Adhere to Health Insurance Portability and Accountability Act (HIPPA) all the time. Daily reporting to Medical team lead for productivity & quality Knowledge, Skills And Abilities : - Technical Skills: Knowledge of basic level of health care data analysis and clinical review. o Sound knowledge of medical terminology, assessments, patient evaluation, and clinical medicine. Ability to work proficiently with Microsoft Word, Adobe, and Excel. Interpersonal Skills: Ability to perform well in a team environment, with staff at all levels, to achieve business goals. Ability to function under pressure and with deadline-oriented project demands as well as manage multiple initiatives. Team player and motivated self-starter. o Detail-oriented, organized, able to multi-task. Effective communication skills. Educational Qualification And Experience Required : - MBBS graduate (No experience required) BHMS/BAMS graduate (Minimum 2 years of experience with Claims Processing in the Insurance sector). Additional Skills : - HIPPA, Critical thinking, Basic understanding of US culture, Basic understanding of organization culture and behavior. Career Path : - Medical Officer Medical Team Lead
Position Reports To : QA Manager Department : Development Position Summary : - With extensive experience and minimal direction, the QA Tester-II is responsible for leading quality assurance efforts across complex internal and third-party applications. They drive the overall testing strategy, with a strong emphasis on test automation to ensure software quality and meet system standards. The QA Tester-II works closely with agile scrum teams, collaborating with Product Owners, Business Analysts, developers, and other stakeholders throughout the software development life cycle. The QA Tester-II has a deep passion for ensuring software quality through the development, implementation, and continuous improvement of efficient, reliable automated test frameworks and suites. They champion best practices in automation and proactively identify and mitigate potential risks and issues early in the development process. The role involves designing, implementing, and executing comprehensive manual and automated test plans, scenarios, and cases. The QA Tester-II leverages tools like Selenium, C#, xUnit.net, and continuous integration/continuous deployment (CI/CD) pipelines to build and maintain scalable automation frameworks that speed up regression testing and increase test coverage. The QA Tester-II conducts thorough reviews of requirements, specifications, and user stories to provide timely and meaningful feedback. They coordinate testing activities across all phases of the SDLC, log and track defects, and work with relevant teams to ensure proper resolution. Additionally, they research and recommend improvements to testing tools, techniques, and methodologies, with a focus on performance, scalability, and delivering business value. The Senior QA Tester is expected to work independently, take ownership of assigned tasks, and consistently meet project deadlines and budgets to support high-quality and profitable delivery. They are a strong team player, actively participating in agile ceremonies and effectively communicating testing efforts, solutions, and issues to team leads and stakeholders. QA Tester-II has experience on performance testing using JMeter/ Gatling tool and captures performance metrics for application. Job Responsibilities : - Perform quality assurance analysis and testing of complex internal and third-party business applications, with a strong focus on test automation and ensuring software quality. Develop and maintain automation frameworks and test suites using tools like Selenium, C#, xUnit.net, and Jenkins for continuous integration/continuous deployment (CI/CD). Optimize and scale automation efforts to speed up regression testing and increase test coverage. Review and analyze business requirements, system requirements, specifications documents, and user stories to provide timely and meaningful feedback. Create detailed, comprehensive, and well-structured test plans, test scenarios, and test cases. Estimate, prioritize, plan, and coordinate testing activities across all phases of the software development life cycle (SDLC). Collaborate with development teams, product owners, and business analysts to ensure applications are designed with testability in mind. Direct and conduct root cause analysis of defects and issues, and clearly communicate findings to relevant stakeholders. Identify, log, and track defects across multiple environments throughout the SDLC, coordinating with appropriate resources for resolution. Research, evaluate, and proactively recommend improvements for testing tools, techniques, and methodologies. Champion the use and selection of QA tools, and continuously improve and shape the testing methodology, with a focus on performance, scalability, and automation. Participate in agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) to align testing efforts with team goals and objectives. Provide feedback on usability, serviceability, and quality risks, and report them to relevant stakeholders. Prepare reports and documentation, including test plans, test cases, and test results, as needed. Create, implement, and execute manual and automated test cases when necessary. Prioritize and manage multiple tasks effectively in a fast-paced environment. Work independently and take ownership of assigned tasks while being a strong team player. Demonstrate a solid understanding of the business domain and end-user requirements to ensure testing efforts deliver value to customers. QA Tester-II has experience on performance testing using JMeter/ Gatling tool and captures performance metrics for application Skills : - 6+ years of hands-on experience in quality assurance, with a strong focus on test automation (including back-end, front-end UI, and regression testing). Minimum bachelors degree in computer science or equivalent education/work experience. Experience with performance and load testing tools (e.g., JMeter, Gatling). Experience working within a Continuous Integration/Continuous Delivery (CI/CD) process. Excellent coding skills, preferably in .NET and C#. Strong SQL skills, preferably with Microsoft SQL Server. Experience with API testing and API test automation. Familiarity with test-driven development (TDD) and behavior-driven development (BDD) methodologies (e.g., SpecFlow). Knowledge of software builds, testing, and CI/CD tools (e.g., Jenkins, Git). Experience with testing tools and frameworks (e.g., Selenium, xUnit, Cucumber). Understanding of object-oriented programming, distributed systems, web technologies, and network protocols (HTTP, TCP/IP). Strong problem-solving, analytical, and troubleshooting skills. Excellent written and verbal communication skills, with the ability to work effectively in a fast- paced team environment. Detail-oriented and thorough in triaging, analyzing, and identifying defects. Ability to take initiative, offer suggestions, and provide resolutions proactively. Passion for delivering business value and willingness to perform other assigned tasks. Ability to provide regular updates, system solutions, and communicate issues to the team lead. Constantly strive to learn new technologies and stay up-to-date in the rapidly changing industry. Automation Skills : - 6+ years of experience developing automated test scripts using Selenium or similar testing tools. 4+ years of experience with C#, Selenium WebDriver, and xUnit.net and continuous integration/continuous deployment (CI/CD) tools and practices, specifically Jenkins. Familiarity with test-driven development (TDD) and behavior-driven development (BDD) methodologies. Knowledge of automation best practices and design patterns. 2+ years of experience in performance testing using Jmeter/ Gatling tools. Preferred : - Experience with SpecFlow BDD and SpecFlow Living Doc. API testing experience, including creating automated tests at the API level. Back-end (SQL) testing experience. Experience with performance and load testing tools (e.g., JMeter, Gatling). Mobile test automation experience.
Senior Software Engineer, Application Development Position Reports To : Lead Software Engineer Department: Development Position Summary : - The Senior Software Engineer is responsible for designing, developing, and maintaining high-quality software products that align with business requirements and exceed customer expectations. As a key member of the development team, this role involves close collaboration with product management, QA teams, and other stakeholders to drive a robust development process supporting the company's growth objectives. The ideal candidate will bring extensive expertise in full stack software development, strong problem-solving skills, and the ability to effectively communicate and collaborate across cross functional teams. Key Responsibilities : - Provide technical guidance and mentorship to Software Engineers, fostering a collaborative and growth-oriented environment. Design and develop complex front-end and back-end components of web applications, ensuring scalability, performance, and maintainability. Develop clean, efficient, and well-documented code, adhering to high standards for coding practices and quality. Collaborate with product management to define product roadmaps, prioritize features, and align development efforts with business goals. Develop responsive and intuitive user interfaces using HTML, CSS, JavaScript, Angular, and NgRx, adhering to UI/UX best practices and accessibility standards. Develop robust server-side solutions using C#, .NET 8, and other relevant technologies, ensuring scalability, performance, and maintainability. Implement and optimize background job processing using tools like Hangfire to enhance application efficiency and reliability. Design and implement RESTful APIs, ensuring seamless integration with front-end applications and alignment with industry best practices. Integrate third-party APIs and services to extend application functionality and enhance capabilities. Manage and optimize Elastic Search to deliver efficient and scalable search functionalities within applications. Utilize Git or similar version control systems for code management, ensuring collaboration and codebase integrity. Participate in code reviews, maintaining high standards of code quality, consistency, and security. Develop and execute comprehensive unit tests, integration tests, and end-to-end tests to validate application functionality and performance. Troubleshoot and resolve complex technical issues, providing support to team members as needed to ensure timely resolution. Conduct root cause analysis of defects and issues, and clearly communicate findings to relevant stakeholders. Participate in agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) to align testing efforts with team goals and objectives. Prioritize and manage multiple tasks effectively in a fast-paced environment. Work independently and take ownership of assigned tasks while being a strong team player. Demonstrate a solid understanding of the business domain and end-user requirements to ensure development efforts deliver value to customers. Collaborate effectively with team members to break down tasks, estimate efforts accurately, and deliver features incrementally to meet project milestones and deadlines. Required Skills And Qualifications : - Bachelors degree in computer science, Software Engineering, or a related field. Master's degree preferred. 7+ years of experience in full stack software development. Proven expertise in C#, .NET Core or .NET 8, and other relevant technologies in web development. Strong understanding of front-end frameworks such as HTML, CSS, JavaScript, Angular, and NgRx. Deep knowledge of Web API development principles and best practices. Experience in managing and optimizing databases, including SQL Server and Elastic Search. Proficiency in background job processing using tools like Hang fire. Extensive experience with Azure and AWS cloud platforms. Experience with Agile methodologies and tools, including Git for version control and JIRA for project management and issue tracking. Experience with micro services architecture. Experience working within a Continuous Integration/Continuous Delivery (CI/CD) process. Knowledge of software builds, testing, and CI/CD tools (e.g., Jenkins, Git). Ability to take initiative, offer suggestions, and provide resolutions proactively. Passion for delivering business value and willingness to perform other assigned tasks. Ability to provide regular updates, system solutions, and communicate issues to the management team. Constantly strive to learn new technologies and stay up-to-date in the rapidly changing industry. Excellent communication skills with the ability to effectively collaborate with cross functional teams. Strong problem-solving skills and attention to detail.
Position Reports To : Team Lead/ Sr. TL Department : QSF Position Summary : - The Financial Analyst will be responsible for maintaining the information of the QSF to current status without any discrepancy. Any request from US team needs to attain and fulfill within 24 hours of SLA. Also, he will ensure that payment disbursed to claimants or vendors within defined TAT. The transaction of funds needs to maintain accurately so that there isnt any financial loss because of over payment. He needs to prepare the monthly report reflecting the accurate status of payment and deliver the same to law firm. Job Responsibilities : - Analyst will be responsible for maintaining the data in relation to cash inflow and outflow of Qualified Settlement Funds. Generating the monthly report with 100% accuracy within stipulated time frame. Updating the system with the claimant level information Performing administrative duties following SOP and checklist ensuring 100% quality outcome. Co-ordinating with the US counterparts in case of any discrepancy and resolving the issue. Dealing with inter-department members for smooth running of the process. Adhering to company policies/ARCHER principles and hence taking good care of Archer culture. Professional Qualifications/ Experience : - Graduation (Bachelors) degree with Accounting/Commerce background. 2+ years professional hands-on finance/data management experience, Bank or ledger reconciliation experience is preferred. Advanced Excel skills: X-Lookup, Pivot Table, Conditional Formatting, Data Validation, Charts, Index etc. Working knowledge of Microsoft Outlook. Intermediate knowledge of Data analysis & Interpretation. Accounting/Finance basic concepts. Behavorial Skills And Abilities : - Positive attitude and high on professional morale. Ability to effectively work with cross functional teams. Basic understanding of US culture. Basic understanding of organization culture and behavior. Ability to manage competing priorities effectively in a fast-paced environment. Must be multi-task oriented and able to work with frequent interruptions. Have a desire for continuous process improvement and optimization. Self-motivated and able to work with little supervision. Team Player with a professional attitude.
Join Us for Our Financial Analyst Recruitment Drive! Date: 2nd June to 6th June2025 Time: 3:00 p.m. 6:00 p.m. Location: ARCHER Transnational Systems Pvt Ltd, Ground Floor, South-West Part, Alembic Business Park, Gorwa, Vadodara, Gujarat 390003. Are you ready to take the next step in your career? Were excited to invite you to our Financial Analyst Recruitment Drive! This is a fantastic opportunity for talented individuals to explore career opportunities in our QSF Admin team. Meet Our Team: Engage with our experienced professionals who will share insights about the QSF Team and the exciting projects we're working on. Networking: Connect with fellow job seekers and expand your professional network. Interviews on the Spot: Bring your resume and be prepared for on-the-spot interviews with our hiring managers! Who Should Attend? We are looking for passionate, motivated individuals with 2+ years professional hands-on finance/data management experience, Bank or ledger reconciliation experience is preferred. If you are an experienced professional, we welcome you to apply! You can share your resume on careers.india@archersystems.com / You can send your updated CV via email to lfernandes@archersystems.com Dont miss this opportunity to join a dynamic team and advance your career with QSF Admin team! We look forward to meeting you!
Were Hiring! Walk-In Drive Alert! Location : ARCHER Transnational Systems Pvt Ltd, Ground Floor, South-West Part, Alembic Business Park, Gorwa, Vadodara, Gujarat 390003. Date : 14 June 2025 Time : 9 am to 3 pm POSITION SUMMARY: Project Analyst is responsible for coordinating day-to-day tasks and deliverables in conjunction with Project Managers to ensure docket progress. This includes collaboration with various departments across the organization to ensure incoming information is processed and deliverables (namely lien status reports) are delivered timely and accurately. A Project Analyst is organized, analytical, and exhibits excellent communication and critical thinking skills. JOB DUTIES: Oversee lien resolution status report generation process and ensure it runs smoothly, including: Maintaining lien resolution status report schedule Creating and maintaining lien resolution report templates Act as liaison between a team that pulls reports, Client Services, and Lien Resolution Project Managers Documentation of internal procedures, particularly as it relates to how to process incoming docket-related information. Ownership of relationship with India Project Management support team members, including: Ongoing training to ensure information is being processed according to the currently written procedure. This includes keeping training materials up to date. Monitor and track the progress of the processing of tasks via JitBit. Maintain database and all other tools with up-to-date and accurate information as it relates to the lien resolution. Assisting in tracking and reporting on key docket metrics, including assisting Project Managers with tort-level reports. Assisting Lien Resolution Project Managers to execute daily tasks, including the processing of high-priority incoming information and ad hoc reports. Work with the Lien Operations team where necessary to monitor escalations and priorities. KNOWLEDGE, SKILLS AND ABILITIES: Proficient in Excel, including the ability to glean conclusions from datasets and effectively communicate findings. Self-starter with a high degree of personal accountability. Clear, confident communicator. Comfortable in an extremely fast-paced startup environment. Ability to work cooperatively in cross-functional, multiple geographic location settings. Decisiveness and sense of urgency; ability to see and act quickly on priority issues. Critical thinking. Desired Experience Bachelors degree in business administration, or a related field required. 2+ years of experience in Project Management. 2+ years of experience in lien resolution, insurance adjusting, personal injury or mass tort law, or related field.
POSITION SUMMARY: The Principal Software Engineer is responsible for designing, developing, and maintaining high-quality software products that align with business requirements and exceed customer expectations. As a key member of the development team, this role involves close collaboration with product management, QA teams, and other stakeholders to drive a robust development process supporting the company's growth objectives. The ideal candidate will bring extensive expertise in full stack software development, strong problem-solving skills, and the ability to effectively communicate and collaborate across cross-functional teams. KEY RESPONSIBILITIES: Provide technical guidance and mentorship to Software Engineers, fostering a collaborative and growth-oriented environment. Design and develop complex front-end and back-end components of web applications, ensuring scalability, performance, and maintainability. Develop clean, efficient, and well-documented code, adhering to high standards for coding practices and quality. Collaborate with product management to define product roadmaps, prioritize features, and align development efforts with business goals. Develop responsive and intuitive user interfaces using HTML, CSS, JavaScript, KnockoutJS, Angular, and NgRx, adhering to UI/UX best practices and accessibility standards. Develop robust server-side solutions using C#, .NET 9, and other relevant technologies, ensuring scalability, performance, and maintainability. Implement and optimize background job processing using tools like Hangfire to enhance application efficiency and reliability. Design and implement RESTful APIs, ensuring seamless integration with front-end applications and alignment with industry best practices. Integrate third-party APIs and services to extend application functionality and enhance capabilities. Manage and optimize Elastic Search to deliver efficient and scalable search functionalities within applications. Utilize Git or similar version control systems for code management, ensuring collaboration and codebase integrity. Participate in code reviews, maintaining high standards of code quality, consistency, and security. Develop and execute comprehensive unit tests, integration tests, and end-to-end tests to validate application functionality and performance. Troubleshoot and resolve complex technical issues, providing support to team members as needed to ensure timely resolution. Conduct root cause analysis of defects and issues and clearly communicate findings to relevant stakeholders. Participate in agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) to align testing efforts with team goals and objectives. Prioritize and manage multiple tasks effectively in a fast-paced environment. Work independently and take ownership of assigned tasks while being a strong team player. Demonstrate a solid understanding of the business domain and end-user requirements to ensure development efforts deliver value to customers. Collaborate effectively with team members to break down tasks, estimate efforts accurately, and deliver features incrementally to meet project milestones and deadlines. REQUIRED SKILLS AND QUALIFICATIONS: Bachelors degree in computer science, Software Engineering, or a related field. Master's degree preferred. 12+ years of experience in full stack software development. Proven expertise in C#, .NET Core or .NET 9 , and other relevant technologies in web development. Strong understanding of front-end frameworks such as HTML, CSS, JavaScript, KnockoutJS, Angular , and NgRx . Deep knowledge of Web API development principles and best practices. Experience in managing and optimizing databases, including SQL Server and Elastic Search . Proficiency in background job processing using tools like Hangfire . Extensive experience with Azure and AWS cloud platforms. Experience with Agile methodologies and tools, including Git for version control and JIRA for project management and issue tracking. Experience with microservices architecture. Experience working within a Continuous Integration/Continuous Delivery (CI/CD) process. Knowledge of software builds, testing, and CI/CD tools (e.g., Jenkins , Git ). Ability to take initiative, offer suggestions, and provide resolutions proactively. Passion for delivering business value and willingness to perform other assigned tasks. Ability to provide regular updates, system solutions, and communicate issues to the management team. Constantly strive to learn new technologies and stay up to date in the rapidly changing industry. Excellent communication skills with the ability to effectively collaborate with cross-functional teams. Strong problem-solving skills and attention to detail.
Location: ARCHER Transnational Systems Pvt Ltd, Ground Floor, South-West Part, Alembic Business Park, Gorwa, Vadodara, Gujarat 390003. Date: 14 June 2025 Time: 9 am to 3 pm POSITION SUMMARY: The BK Specialist is responsible for entire BK lien resolution cycle beginning from onboarding to claimed clearance including extensive communication with US attorney, trustee and law firm. He will be responsible to resolve the BK lien in timely manner without any escalation from any stakeholder. He will work closely with US BK team along with India team members of multiple service line and QC team to deliver the best quality solution in timely manner. He will also overlook query resolution of other team members, supporting leader in creation of SOP/checklists and training materials. This role has opportunities for future advancement to senior associate or Team Lead role. JOB RESPONSIBILITIES: Data Entry/Onboarding of claimants in Salesforce. Reviewing claimants bankruptcy (legal) documents, maintaining account documents/files, sending LOI, sending and responding to emails, etc. Coordinating with members of onshore team and departments entwined with service line. Additionally, handling communication with Trustee, Assistant US Trustee, and Bankruptcy Attorney, and firm representatives via emails/calls to resolve the lien in timely manner without any escalation. Responding to all emails received personally or in mailbox within given TAT as per the SOP or 24 hours Maintaining service line tracker, account documents and files with precision. Keen eye for little details and ability flag potential problems and resolving them before they become major escalation. Will be responsible for overlooking junior team members work, addressing there queries, mentoring and shadowing them. Assisting team leader in maintaining as well as creation of SOP/Checklist and training material. Assist with other administrative special adhoc projects as needed. Coordinating with in-house teams like quality, training etc. for learning and development. Adhering to company policies/ARCHER principles and hence taking good care of Archer culture PROFESSIONAL QUALIFICATIONS/EXPERIENCE: Bachelor's Degree (Preferably Commerce Background) 3+ Yrs. with international KPO predominantly working with US clients. Specifically, domains which include email communication and auditing. Intermediate/Advance Excel, Proficiency with Outlook, Time Management Data entry skills: A typing speed of at least 40 WPM to keep up a standard level of efficiency at work. Additionally, it requires accuracy, attention to detail, and analyze/manage large amounts of data. Intermediate Excel (Pivot Tables, VLOOKUP, Functions, Tables, Formatting etc.) Proficient Outlook (Create Rules, Manage Folder, Manager Calendar, etc.) " Communication Skills - Written & Verbal - the ability to critically assess a given body of information and draw conclusions independently. ADDITIONAL NOTES: Knowledge of US bankruptcy will be added advantage. Previous experience in QC and business analysis is preferable. Roles where coordinating with stakeholders over emails to close an action item will have added advantage. You can share your resume on careers.india@archersystems.com / You can send your updated CV via email to lfernandes@archersystems.com
We are Hiring! Walk-In Drive Alert! Location: ARCHER Transnational Systems Pvt Ltd, Ground Floor, South-West Part, Alembic Business Park, Gorwa, Vadodara, Gujarat 390003. Date: 14 June 2025 Time: 9 am to 3 pm POSITION SUMMARY: The BK Coordinator plays a critical role in managing and guiding mass tort dockets within the bankruptcy operations of CRM and Lien Ops teams. This position requires a deep understanding of legal documentation, including but not limited to court orders, retainer agreement, affidavits, and BK filings, which are essential for ARCHER to deliver its services. The BK Coordinator will collaborate closely with the US BK attorneys, Trustees and internal stake holders like QSF team, and US BK Team to execute daily responsibilities. JOB RESPONSIBILITIES: Facilitate seamless collaboration between onshore and offshore teams to ensure efficient daily operations. Independently manage workflows by tracking and processing communications and tickets via email, Salesforce, JitBit, RAGIC, ARCHER Connect and other data sources. Accurately review and interpret legal especially court motions/orders, affidavits, PACER reports, and legal heirship documents. Perform mass data upload, data update, and contacts creation in Salesforce. Maintain and analyze databases using MS Excel Develop, document, and maintain Standard Operating Procedures (SOPs) and training materials. Oversee process transitions and provide On-the-Job Trainings (OJT) and Business as Usual (BAU). Train new and existing associates, ensuring adherence to performance standards. Monitor and report key metrics related to process performance. KNOWLEDGE AND SKILLS: Bachelors degree in Law 3 5 Years of experience in a US-based multinational corporation. Project management experience or certifications are highly desirable. Technical Skills: Advanced proficiency in MS Office, including Excel & PowerPoint Experience in reviewing and drafting legal documents/ email communications. Strong data analysis capabilities, with an eye for detail to identify and correct errors. Exceptional written and verbal communication skills, with the ability to derive insights from information provided. Analytical problem-solving skills for addressing complex issues. Behavioral Skills: Strong problem-solving skills, with a solution-oriented mindset. Ability to handle confidential information with discretion. Strong interpersonal and customer service skills. Keen attention to detail, anticipating potential challenges and addressing them proactively PREFFERED KNOWLEDGE: Familiarity with US legal laws or bankruptcy processes is an advantage. Experience in operations or business analysis. You can share your resume on careers.india@archersystems.com / You can send your updated CV via email to lfernandes@archersystems.com
Were Hiring! Walk-In Drive Alert! Location: ARCHER Transnational Systems Pvt Ltd, Ground Floor, South-West Part, Alembic Business Park, Gorwa, Vadodara, Gujarat 390003. Date: 14 June 2025 Time: 9 am to 3 pm POSITION SUMMARY: The BK QC Associate plays a critical role in reviewing and ensuring quality standards, processing accuracy and compliance as per predefined checklist. This position requires an understanding of legal documentation, including but not limited to court orders, retainer agreement, affidavits, and BK filings, which are essential for ARCHER to deliver its services. The BK QC Associate will collaborate closely with the BK Coordinators from both US and IND businesses to execute daily responsibilities. JOB RESPONSIBILITIES: Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations. Independently audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, ARCHER Connect and other data sources, at a set frequency as defined by the business. Ensure random audits, at least twice or thrice per month, to check documentation around the BK Claimants. Perform random sample checks on the communication sent/received to/from Trustees Accurately review and interpret legal especially court motions/orders, affidavits, PACER reports, and legal heirship documents. Build up a quick learning curve to ensure an in-depth understanding of the Standard Operating Procedures (SOPs) and training materials. Setup weekly connect with business for TNI in collaboration with trainers for SOP updates & PKT requirements. Create weekly/monthly reports for the audits performed on the set frequency and report out to supervisor and business with requisite analytics & inferences. The report should be inclusive of root cause and CAPA (Corrective Action/Preventive Action) for the defects/deficiencies identified during quality audits. KNOWLEDGE AND SKILLS: Bachelors degree in any field (preferably in Law/ BBA or commerce). 2 - 4 Years of experience in a US-based multinational corporation. Project management experience or certifications are highly desirable. ISO 9001 onwards any such certification is preferrable Technical Skills: Advanced proficiency in MS Office, including Excel & PowerPoint, MS Teams and Outlook. Experience in quality audits of legal documents/ email communications. Should have the ability to comprehend legal terminologies and scope of work required during quality audits. To have understanding and maintain checklist of requisite state/district wise requirements if any Strong data analysis capabilities, with an eye for detail to identify errors. Exceptional written and verbal communication skills, with the ability to derive insights from information provided. Analytical problem-solving skills for addressing complex issues. Basic understanding of tools and techniques such as CAPA, RCA, FMEA, SPC & 7 QC tools. Behavioral Skills: Strong problem-solving skills, with a solution-oriented mindset. Ability to handle confidential information with discretion. Strong interpersonal and customer service skills. Keen attention to detail, anticipating potential challenges and addressing them proactively PREFFERED KNOWLEDGE: Familiarity with US legal laws or bankruptcy processes is an advantage. Experience in operations or business analysis You can share your resume on careers.india@archersystems.com / You can send your updated CV via email to lfernandes@archersystems.com
Role & responsibilities: 1. Benefits Administration: a. Manage day-to-day administration of US employee benefits programs (medical, dental, vision, FSA/HSA, life insurance, disability, 401(k), etc.). b. Coordinate benefits enrollments, changes, and terminations in HRIS and benefits platforms. c. Support the annual Open Enrollment process including system testing, employee communication, and vendor coordination. 2. Employee Support: a. Respond to employee queries related to benefits via email, ticketing systems, or virtual calls. b. Educate employees on plan provisions and ensure understanding of benefit options and policies. c. Partner with US HR Business Partners on any escalation that requires vendor relationships or employee interventions. Additionally, has foresight to coordinate handoff to US team on any urgent ongoing issue that is not resolved during normal business hours or will span into weekend hours. 3. Vendor & Data Management: a. Liaise with US-based vendors and third-party administrators for eligibility, claims, and escalations. b. Maintain accurate employee records in HRIS and benefits systems and ensure timely updates. 4. Compliance & Reporting: a. Ensure compliance with US federal and state regulations (HIPAA, COBRA, ERISA, ACA, etc.). b. Assist US HR Team with audits, government filings (e.g., Form 5500), and reporting requirements. 5. Process Improvement: a. Recommend and help implement process improvements to streamline benefits operations. b. Document standard operating procedures and maintain process documentation. Preferred candidate profile: 1. Bachelors degree in Human Resources, Business Administration, or related field. 2. 4+ years of experience in US Benefits administration, preferably in a shared services or global delivery model. 3. Strong understanding of US benefits laws and compliance requirements. 4. Experience with HRIS platforms (UKG, Workday, ADP, SAP, etc.) and benefits administration systems. 5. Excellent communication and interpersonal skills; ability to work cross-functionally and across time zones. 6. 2+ Years’ experience working with US stakeholders and employees 7. Proven ability to de-escalate time-sensitive issues 8. Detail-oriented with strong analytical and problem-solving skills. 9. Experience in Billing reconciliation preferred. 10. CEBS or other HR/benefits certifications (Good to have). 11. 2+ Years’ familiarity with leave of absence administration (FMLA, ADA, PWFA, STD state leaves).
Position Summary: This Application Support analyst roles primary function is to support Archer Systems key internal operational finance, Human Resource, and Marketing software applications. The support analyst will work closely with the business stakeholders, Director of Business Systems, and IT support to manage tasks such as user access requests, configuration items or other support related inquiries. Responsibilities: 1. Application Support: • Provide second-line support for NetSuite, resolving user-reported issues promptly and effectively. • Collaborate with end-users to understand and document application-related concerns, ensuring a positive user experience. 2. Troubleshooting and Issue Resolution: • Investigate and troubleshoot technical issues related to NetSuite to the appropriate teams when necessary. • Work closely with development teams to analyze and resolve complex software defects. 3. User Training and Documentation: • Conduct user training sessions to enhance end-users' proficiency with the applications. • Create and maintain comprehensive documentation for end-users and support staff. 4. System Integration: • Collaborate with cross-functional teams to ensure seamless integration between Salesforce, NetSuite, Ragic, DocuSign, and other relevant systems. • Participate in the planning and execution of system upgrades and enhancements. 5. Monitoring and Reporting: • Monitor application performance and proactively address potential issues. • Generate and analyze reports to identify trends and recurring problems, implementing preventive measures. 6. Customization and Configuration: • Assist in the customization and configuration of NetSuite and based on business requirements. • Stay current with platform updates and recommend optimizations to maximize efficiency. Skills/Education 1. Master/Bachelor degree in IT or any analytic Discipline 2. 3 to 5+ Years of experience as a Software Support Analyst role 3. Hands on experience supporting with the systems NetSuite 4. Strong customer support experience is required for the specified applications. 5. Open to working during US shifts and holidays to ensure 24x7 coverage 6. Extensive computer literacy with Microsoft applications such as Outlook, Excel, and Word 7. Ability to work independently and collaboratively in a team environment. 8. Strong analytical and multi-tasking skills. 9. Good communication skills to handle meeting with US counterparts independently. 10.Critical thinker and problem-solving skills
We are seeking an experienced and highly skilled Senior System Administrator to assist with the design, maintenance, and monitoring of ARCHER's Infrastructure. This position will continually improve IT Infrastructure standards, policies, and procedures for ARCHER and ensure the confidentiality, integrity and availability for all on-premises and cloud-based resources. The Senior System Administrator will work closely with the US-based IT team to align infrastructure practices and standards across the organization. Role & responsibilities The position responsibilities will include, but not limited to: Configure, deploy, and maintain Azure, AWS, and Hyper-V Server environments, ensuring adherence to industry best practices and company standards. Administer and address user support tickets in alignment with ITIL principles, ensuring timely resolutions and maintaining superior levels of user satisfaction. Configure, deploy, and maintain Active Directory services, such as Domain Controllers, User/Group Management, and Group Policy Administration. Administer and maintain a hybrid Active Directory environment ensuring timely synchronizations between On-Premises and Cloud Infrastructure. Administer and maintain Microsoft 365 services, such as Exchange Online, SharePoint, Teams, and other tenant services. Collaborate closely with the IT Security team to implement security best practices and controls, ensuring the confidentiality, integrity, and availability of our Infrastructure. Administer and maintain regular backups and disaster recovery strategies for all Infrastructure services ensuring business continuity. Maintain detailed documentation of Infrastructure services, such as Asset Inventory and Software/Hardware design and implementation. Generate regular reports on server performance, security and compliance metrics, and other relevant reporting metrics as required. Proactively identify and mitigate potential risks and issues early in the process, developing effective mitigation strategies. Prioritize and manage multiple tasks effectively in a fast-paced environment, adapting to changing business needs and market conditions. Work independently and take ownership of assigned tasks while also being a strong team player. Collaborate with cross-functional teams, including Development and Operations, to ensure that infrastructure practices align with application requirements and operational needs. Stay up to date with emerging trends, technologies, and methodologies in system administration and drive their adoption within the team as appropriate. Establish and maintain strong communication channels and processes to ensure seamless collaboration with the US-based IT team, despite time zone differences. Continuously monitor and optimize the performance, capacity, and availability of infrastructure components, ensuring that systems meet or exceed service level agreements (SLAs). Identify opportunities for automation and implement solutions to streamline system administration tasks, reduce manual effort, and improve overall efficiency. • Communicate complex technical concepts and solutions effectively to both technical and non-technical stakeholders, ensuring clear understanding and alignment across the organization. • Ensure that all system administration activities adhere to IT governance frameworks, industry standards, and relevant compliance requirements, such as HIPAA. • Proactively identify areas for improvement in the organization's infrastructure and propose solutions to enhance performance, security, and scalability. Preferred candidate profile Required Skills/Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred. 5+ years of experience in system administration, with a focus on Windows Server environments. MCSE or equivalent certification. Proficiency managing on-premises/cloud Windows server deployments in Hyper-V, Azure and AWS. Proficiency in hybrid Active Directory environments. Proficiency in scripting languages (e.g., PowerShell, Bash) Excellent verbal, written, and interpersonal skills with a proven ability to communicate at various levels within the organization and with external parties. Ability and confidence to take calculated risks in uncertain or ambiguous situations. Excellent organizational skills and demonstrated ability to manage multiple competing priorities and assignments. Passion for delivering business value and willingness to perform other assigned tasks. Ability to deliver regular quick updates, system solutions, and communicate issues to management Preferred Skills/Experience: AZ-104T00-A: Microsoft Azure Administrator Certification Experience with NIST Cybersecurity Framework 1.1 and NYDFS 500.03 Experience successfully working with remote or distributed teams, particularly in a global context. Familiarity with IT service management tools, such as ServiceNow or Jira Service Desk. Experience in the legal services or healthcare industry is a plus.
Position Summary: The Manager Process Excellence (Black Belt) role is specifically designed to facilitate process/performance improvement activities and quality scores using Lean Six Sigma methodologies. Black Belts will be working closely with the senior manager on various projects that drive automation, improved processes/quality, standardization, SOPs, and customer satisfaction. Additional duties include leading, coaching, and mentoring Green Belts/Analysts, Process Owners, SMEs etc. in the use of Lean Six Sigma methodology. Serve as a strong resource to the organization on Six Sigma philosophy, theory, and application of tools and tactics by partnering with various stakeholders and leadership team to achieve corporate strategic initiatives. The goal is to reduce operational inefficiencies, Improve overall performance, productivity, and quality. Job Responsibilities: Lead a small team of analysts for various projects. Work closely with senior managers, process owners, SMEs to define the goal for improvement, the defects to be eliminated or improved. Primarily responsible for data collection, performance analysis and measuring progress by sharing metrics of findings. Monitor projects throughout the entire process ensuring timely and successful completion. For dependencies and conflicts, facilitate resolution by prioritizing deliverables and assign resources based on the direction provided by senior manager. Provide regular project updates and present data to the Leadership group. Develop strong working relationships with management, project team and other stakeholders. Build trust and create a clear communication channel to communicate findings and action items. Ensure team members are creating knowledge-based documents and documenting processes. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Other duties as assigned. Knowledge & Skills: Bachelors degree required; Masters/MBA preferred. Black Belt certification required, external certification from an approved training program preferred; Project Management Professional (PMP) preferred. Self-driven & dynamic leader with 4+ years experience with change management, project management, continuous performance improvement and/or data analysis, preferably in service industry. Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration. Solid skills in data collection, aptitude for math and statistical concepts (formal class work in basic statistics preferred). Proficiency in statistical software preferred (e.g. Minitab, SPSS). Proficient with MS Office tools (e.g. Power Point, Excel, Access, Word). Should be able to mentor/lead improvement initiatives independently and collaborate with all requisite stakeholders in accordance with timelines provided. Good experience in leading workshops/sessions on VSM and FMEA type of activities to identify process improvement opportunities. Confident in leading Lean/Six Sigma training sessions independently on a periodic basis. Must have the knack of logical reasoning while identifying high impact process improvement initiatives and take them to closure and ensure continuous improvement by taking E2E ownership. Attention to detail, including listening skills. Demonstrated formal/informal leadership skills with track record of results driven attitude through project management. Outstanding communication skills both verbal and written and ability to interact with and present to C-level executives and board members. Strong proven business acumen with problem solving analytical, and critical thinking skills. Enjoy working in a highly collaborative, fast-paced, and dynamic environment. Holds a valid US B1/B2 Visa and is willing to travel onsite for few months periodically.
The BK QC Associate plays a critical role in reviewing and ensuring quality standards, processing accuracy and compliance as per predefined checklist. This position requires an understanding of legal documentation, including but not limited to court orders, retainer agreement, affidavits, and BK filings, which are essential for ARCHER to deliver its services. The BK QC Associate will collaborate closely with the BK Coordinators from both US and IND businesses to execute daily responsibilities. JOB RESPONSIBILITIES : - Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations. Independently audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, ARCHER Connect and other data sources, at a set frequency as defined by the business. Ensure random audits, at least twice or thrice per month, to check documentation around the BK Claimants. Perform random sample checks on the communication sent/received to/from Trustees Accurately review and interpret legal especially court motions/orders, affidavits, PACER reports, and legal heirship documents. Build up a quick learning curve to ensure an in-depth understanding of the Standard Operating Procedures (SOPs) and training materials. Setup weekly connect with business for TNI in collaboration with trainers for SOP updates & PKT requirements. Create weekly/monthly reports for the audits performed on the set frequency and report out to supervisor and business with requisite analytics & inferences. The report should be inclusive of root cause and CAPA (Corrective Action/Preventive Action) for the defects/deficiencies identified during quality audits. KNOWLEDGE AND SKILLS : - Bachelors degree in any field (preferably in Law/ BBA or commerce). 2 - 4 Years of experience in a US-based multinational corporation. Project management experience or certifications are highly desirable. ISO 9001 onwards any such certification is preferrable. Technical Skills: Advanced proficiency in MS Office, including Excel & PowerPoint, MS Teams and Outlook. Experience in quality audits of legal documents/ email communications. Should have the ability to comprehend legal terminologies and scope of work required during quality audits. To have understanding and maintain checklist of requisite state/district wise requirements if any Strong data analysis capabilities, with an eye for detail to identify errors. Exceptional written and verbal communication skills, with the ability to derive insights from information provided. Analytical problem-solving skills for addressing complex issues. Basic understanding of tools and techniques such as CAPA, RCA, FMEA, SPC & 7 QC tools. Behavioral Skills: Strong problem-solving skills, with a solution-oriented mindset. Ability to handle confidential information with discretion. Strong interpersonal and customer service skills. Keen attention to detail, anticipating potential challenges and addressing them proactively. PREFFERED KNOWLEDGE: Familiarity with US legal laws or bankruptcy processes is an advantage. Experience in operations or business analysis
POSITION SUMMARY: The BK QC Associate plays a critical role in reviewing and ensuring quality standards, processing accuracy and compliance as per predefined checklist. This position requires an understanding of legal documentation, including but not limited to court orders, retainer agreement, affidavits, and BK filings, which are essential for ARCHER to deliver its services. The BK QC Associate will collaborate closely with the BK Coordinators from both US and IND businesses to execute daily responsibilities. JOB RESPONSIBILITIES: Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations. Independently audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, ARCHER Connect and other data sources, at a set frequency as defined by the business. Ensure random audits, at least twice or thrice per month, to check documentation around the BK Claimants. Perform random sample checks on the communication sent/received to/from Trustees Accurately review and interpret legal especially court motions/orders, affidavits, PACER reports, and legal heirship documents. Build up a quick learning curve to ensure an in-depth understanding of the Standard Operating Procedures (SOPs) and training materials. Setup weekly connect with business for TNI in collaboration with trainers for SOP updates & PKT requirements. Create weekly/monthly reports for the audits performed on the set frequency and report out to supervisor and business with requisite analytics & inferences. The report should be inclusive of root cause and CAPA (Corrective Action/Preventive Action) for the defects/deficiencies identified during quality audits. KNOWLEDGE AND SKILLS: Bachelors degree in any field (preferably in Law/ BBA or commerce). 2 - 4 Years of experience in a US-based multinational corporation. ISO 9001 onwards any such certification is preferrable Technical Skills: Advanced proficiency in MS Office, including Excel & PowerPoint, MS Teams and Outlook. Experience in quality audits of legal documents/ email communications. Should have the ability to comprehend legal terminologies and scope of work required during quality audits. To have understanding and maintain checklist of requisite state/district wise requirements if any Strong data analysis capabilities, with an eye for detail to identify errors. Exceptional written and verbal communication skills, with the ability to derive insights from information provided. Analytical problem-solving skills for addressing complex issues. Basic understanding of tools and techniques such as CAPA, RCA, FMEA, SPC & 7 QC tools. Behavioral Skills: Strong problem-solving skills, with a solution-oriented mindset. Ability to handle confidential information with discretion. Strong interpersonal and customer service skills. Keen attention to detail, anticipating potential challenges and addressing them proactively PREFFERED KNOWLEDGE: Familiarity with US legal laws or bankruptcy processes is an advantage. Experience in operations or business analysis You can share your resume on careers.india@archersystems.com / You can send your updated CV via email to lfernandes@archersystems.com
POSITION SUMMARY: Managing team through team leaders and coaches them effectively to achieve the service line goals in line with companys vision and mission. Asst. manager will ensure timely resolution of all cases and claimant throughout the lien cycle without any hiccups. Asst. manager will be responsible to transition new processes and manage the current processes effectively without any hiccups by coordinating with US team. He will own the process and accountable for any action of team. Asst. manager will be responsible for team member productivity; training and managerial tasks to deliver as per deadline and up to client satisfaction. Asst. manager will develop and mentor team members through training and bring visible result on table. JOB RESPONSIBILITIES: The Asst. manager is responsible for all aspects of resolving mass tort healthcare liens including: Daily workflow management to ensure maximum capacity to the project pool. Effective operations management by overcoming daily hurdles of absenteeism, erratic workflow, adhoc requests, etc. Defining process and identification of possible gaps. Preparation of SOP, checklists, and timely review of the same. Be peoples person by conducting regular one on one, empathize with people concerns, escalate timely on issues, target the problem & not the person attitude. Create and produce variety of reports to shed light on process efficiency in a timely manner. Carry out actions on any directive passed from management in a timely efficient way. Building relationships with all stake holders and carry out smooth operation without any misses in BAU. Carrying training need identification and ensuring all team members are trained for any process work to manage unforeseen circumstances. Setting up right team culture by educating, empowering, and supporting all team members. KNOWLEDGE, SKILLS AND ABILITIES : Graduate or Postgraduate degree with any stream is must. Preferably MBA or PGDBM. Excellent oral & written English communications skills with problem solving ability Ability to work independently and with others in a team environment. Training skills to conduct process, refresher & basic soft skills training Knowledge of process automation and Operational excellence is must. Very strong computer skills in Window, Word, Excel, Power Point, and Internet/Intranet Ability to create a challenging, fast paced team-oriented environment Ability to learn quickly & teach members on process nuances Ability to interact with confidence with US internal & external customers Adaptability and flexibility to work in any shift time and on any holiday. Being proactive in taking up new challenges & increase scope of self-exposure Have excellent customer service, interpersonal, listening, and problem-solving skills. Accept and actively solicit feedback. Can manage, multi-task, and organize separate case information. Apply critical thinking with your analytical skills. Interested candidates can share your update CV on lfernandes@archersystems.com
Position Summary: The Senior Python Developer will play a key role in maintaining, updating, and optimizing a wide range of Python applications across our ecosystem. This role is critical in ensuring our systems remain reliable, scalable, and aligned with business needs. The developer will collaborate closely with product owners, QA, DevOps, and other engineering teams to deliver high-quality solutions that support ARCHERs mission. Role & responsibilities: Application Development & Maintenance: Update, enhance, and maintain existing Python applications across the company's ecosystem. Refactor and modernize legacy codebases to improve performance, security, and maintainability. Contribute to data integration using ETL tools such as SSIS and develop reports using Power BI. Troubleshooting and Issue Resolution: Debug, investigate, and resolve complex issues in production and staging environments. Collaborate with cross-functional teams to identify root causes and implement permanent fixes. System Integration & Optimization: Ensure seamless integration between Python applications and other internal or third-party systems. Contribute to the design and optimization of APIs, services, and database interactions. Collaboration & Leadership: Participate in technical design discussions and code reviews. Provide mentorship and guidance to junior developers, promoting best practices. Identify and implement potential enhancements in collaboration with stakeholders. Monitoring & Reporting: Monitor application performance, implementing improvements to enhance scalability and stability. Document solutions, processes, and technical decisions for knowledge sharing. KNOWLEDGE, SKILLS AND ABILITIES: Bachelors or Masters degree in Computer Science, Engineering, or related discipline. 5+ years of professional experience in Python development. Solid experience working with REST APIs, SQL and NoSQL databases, and asynchronous programming. Experience in ETL Tools like SSIS and Azure Data Factory. Experience in reporting and analytics tools such as Power BI. Proficiency with version control (Git) and CI/CD workflows. Strong debugging, profiling, and optimization skills. Excellent problem-solving ability and attention to detail. Strong communication skills, able to work independently and within a team. Experience with cloud platforms (AWS/Azure/GCP). Ability to take loose or incompletely defined requirements and use knowledge and experience to create a finished product. Ability to give effective training and presentations to project stakeholders.
Exciting Opportunity Alert! We're on the lookout for fresh talent to join our dynamic team! If youre a recent commerce graduate or looking to kickstart your career, this is your chance to shine. At ARCHER , we believe in nurturing new ideas and perspectives. We're seeking enthusiastic individuals who are eager to learn, grow, and make an impact. What We Offer: A collaborative and innovative work environment Comprehensive training and mentorship Opportunities for professional development A chance to work on exciting projects that matter If your are Good at English Comprehension. Good at Attention to details. Good at Critical Thinking. You can share your updated Resume at lfernandes@archersystems.com or WhatsApp your CV at 8320866912 Walk in for interviews Monday to Friday (10 am to 5 pm) Location - ARCHER Transnational Systems Pvt Ltd, Ground Floor, South-West Part, Alembic Business Park, Gorwa, Vadodara, Gujarat 390003. #Hiring FresherJobs #CareerOpportunities #JoinUs