Senior Manager Business Excellence

10 - 18 years

15 - 25 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities :

  • Develop and implement process excellence strategies to drive operational efficiency, quality, and customer satisfaction across the organization.
  • Collaborate with cross-functional teams to identify areas for improvement and design solutions using lean six sigma methodologies.
  • Lead project teams in executing process improvements, ensuring successful implementation of new processes and procedures.
  • Analyze data to measure performance metrics and provide insights for continuous improvement initiatives.

Job Requirements :

  • Certified Black Belt in Lean Six Sigma or equivalent certification.
  • Minimum 10-18 years of experience in IT services & consulting industry with a focus on business excellence, process improvement, or operational excellence.
  • Proven track record of implementing process re-engineering projects resulting in significant cost savings or improved customer satisfaction.

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