910 Process Excellence Jobs

Job Responsibilities Responsible for end-to-end procurement process, encompassing supply environment planning, supplier and Item master management, PO issuance, vendor relationship, delivery arrangements, sample procurement and issuance and the processing of all necessary documentation/ transactions to acquire materials within the planned budget and forecast. Develop and execute procurement strategies to ensure efficient sourcing and delivery. Uphold compliance with company policies, legal regulations, and ethical standards to maintain transparency and integrity in all transactions. Supervise daily procurement operations, overseeing tasks such as monitoring Open Order Aging, managing lead times, vendor performance , planning transportation and implementing inventory controls to optimize efficiency and cost-effectiveness. Monitor and manage procurement expense and productivity. ensuring alignment with cross functions to meet the customer expectations and budgetary outlook. Maintain meticulous records of purchases, pricing details and supplier information. Generate comprehensive reports on procurement activities and performance to evaluate effectiveness and identify areas for improvement. Contribute to the enhancement of procurement policies and procedures, aligning them with industry best practices and organizational goals. Leverage data analytics to identify opportunities for optimization and drive data-informed decision-making processes across procurement activities. Address supply chain challenges promptly and ensure the timely delivery of goods and services. Collaborate closely with cross-functional teams to streamline procurement operations and enhance overall efficiency. Working Relationships Internal: Commercial teams of different businesses (local and international), Cross Functions including Finance, Legal, GSM, Customer service , Commercial etc. External: Global & Local Contract Manufacturers, Plants, Joint ventures Counter parts, 3PL Partners, Freight Forwarding & CHA agents, domestic transporters etc. Key Success Factors Initiative - Ability to create a vision for success and take personal accountability to drive results. Technical & business Acumen - Incorporating knowledge of business to devise and implement solutions with your technical expertise of procurement domain. Planning & Prioritization - Ability to set clear milestones and evaluate results. Customer Focus - Meet and/or exceed customers expectations. Process Orientation : Doing the business right way attitude & ensuring the same with process aptitude. Organizational Agility - Ability to navigate a complex matrix environment and achieve results through formal & informal channels. Collaboration & Team Work - Demonstrate a solution centric approach while working closely with cross functions and SCM team members to deliver results. Minimum Qualifications Minimum 5 years working experience in the areas of procurement and supply chain in global environment. Bachelor s degree in business, Operational research, supply chain, or related field. MBA or master s preferred. Teamwork - Ability to leverage the strengths of the team and taking everyone along. Excellent oral and written communication skills. Detail-oriented individual with a strong ability to multi-task Hands on Experience of managing global suppliers. ERP Exposure: Oracle, SAP, BI & MS Tools Experience of teamwork and co-ordination in a multi-disciplinary environment. Preferred Qualifications: Data Analytics tools Process Excellence Certifications

Working at Bristol Myers Squibb is an extraordinary experience, where you will be part of meaningful and life-changing work happening every day in every department. From optimizing production lines to pioneering advancements in cell therapy, your work will directly impact the lives of patients and your own career growth. The opportunities here are unparalleled in scale and scope, allowing you to achieve more than you ever imagined. Bristol Myers Squibb values balance and flexibility in the work environment, offering a wide range of competitive benefits, services, and programs that support employees in pursuing their goals both professionally and personally. As the Sr Director, Global Supply Chain Capabilities Accelerator in the Business Performance & Transformation department of Global Supply Chain, you will play a pivotal role in shaping the digital strategy for GSC, driving innovation, collaboration, and continuous improvement. Your responsibilities will include owning the global GSC digital roadmap, providing leadership in data and reporting capabilities, engaging with key stakeholders for collaboration, identifying opportunities for digital innovation, ensuring compliance with regulatory requirements, and leading cross-functional projects for digital process redesign. Your role will report to the Vice President of GSC Business Performance & Transformation and require a comprehensive understanding of the value chain, transformation leadership skills, rapid decision-making abilities, and strong collaboration and communication skills. The position is based in locations such as New Jersey (US), Boudry (CH), Ireland (IRE), and Hyderabad (India). Depending on the location, you may also enjoy a comprehensive benefits package including medical, pharmacy, dental, and vision care, wellbeing support programs, financial protection benefits, work-life balance initiatives, family care services, and other perks like tuition reimbursement and recognition programs. If this role intrigues you, even if your resume doesn't perfectly align, we encourage you to apply and take the next step towards a transformative career at Bristol Myers Squibb. Bristol Myers Squibb is committed to creating a supportive and inclusive work culture where every employee can contribute their talents and perspectives towards a shared vision of transforming patients" lives through science. Your individuality and dedication will be embraced in an environment that values passion, innovation, urgency, accountability, inclusion, and integrity. In alignment with our commitment to diversity and inclusion, Bristol Myers Squibb is dedicated to providing equal employment opportunities to all qualified applicants, including those with arrest and conviction records, in accordance with applicable laws. The Company strongly recommends that all employees be fully vaccinated for Covid-19 to ensure the well-being of staff, customers, patients, and communities. If you have any inquiries or require workplace accommodations during the recruitment process, please reach out to adastaffingsupport@bms.com.,

As the SC Excellence Manager at Godrej Consumer Products Limited (GCPL), you will play a pivotal role in transforming the supply chain planning ecosystem. Your responsibilities will encompass leading the automation, digitization, and standardization of planning processes across Production Planning, Supply Planning, Distribution Planning, and Procurement Planning. By defining and executing a transformation strategy aligned with business growth and efficiency goals, you will contribute to building a digitally intelligent, responsive, and sustainable supply chain. Your key responsibilities will include leading the transformation vision and roadmap for the planning function, advising CXOs and BU heads on supply chain modernization, and implementing automation in various planning processes such as production, supply, distribution, and procurement. Additionally, you will be responsible for enabling integrated planning, technology enablement, stakeholder management, program management, change management, governance, measurement, and continuous improvement in the supply chain domain. To excel in this role, you should hold a B.E./B.Tech degree in Mechanical, Industrial, or Production Engineering along with an MBA/PGDM from a reputed institute with a specialization in Operations/Supply Chain. A minimum of 12-18 years of experience, with at least 5 years in leading transformation or digital planning roles, is required. Industry/consulting experience in supply chain management and expertise in platforms like o9, Kinaxis, Anaplan, SAP IBP, or Blue Yonder are preferred. Strong analytical, technical, communication, and influence skills are essential for success in this role. At Godrej, we offer a supportive work environment that values diversity and inclusivity. We provide comprehensive benefits such as childcare support, healthcare coverage, mental wellness programs, flexible work options, and structured recognition platforms. We believe in promoting a culture of equality, respect, and innovation, where every team member is valued for their unique contribution. Join us at Godrej and be part of a dynamic team that encourages personal growth, professional development, and a commitment to excellence. If you are passionate about supply chain excellence and seeking a challenging yet rewarding opportunity, we invite you to apply and be a part of our journey towards building a more sustainable and digitally advanced supply chain. Apply now and embark on a fulfilling career with Godrej Consumer Products Limited!,

Working with Us Challenging. Meaningful. Life-changing. Those aren&apost words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You&aposll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Job Title: Sr Director, Global Supply Chain Capabilities Accelerator, Global Supply Chain Department: Business Performance & Transformation, Global Supply Chain Location: New Jersey (US), Boudry (CH), Ireland (IRE), Hyderabad (India) Position Summary The Accelerator Leader in Global Supply Chain (GSC) serves as the strategic leader responsible for setting the cross-GSC digital strategy, including digital technology roadmap, foundational and future data capabilities, and cross-GSC process excellence. This role ensures alignment across capabilities within GSC and acts as a key interface with broader GPS and IT organizations to accelerate the deployment and sustainment of new capabilities. Duties/Responsibilities Strategic Direction and Leadership: Own the global GSC digital roadmap across all GSC pillars. Provide direction to the data and reporting capability and process excellence group. Serve as the primary contact for broader GPS and IT organizations. Act as a thought partner to design and deploy solutions. Sponsorship and Support: Sponsor the digital roadmap and support process owners. Represent and champion the GSC digital roadmap within and outside GSC. Stakeholder Engagement and Collaboration: Engage with key stakeholders to foster collaboration and ensure cohesive execution. Communicate effectively with cross-functional teams. Innovation and Continuous Improvement: Identify opportunities for digital innovation and simplify the technical stack. Ensure foundational and emerging data capabilities align with BMS data initiatives. Lead resource enhancement for the GSC digital roadmap. Compliance & Risk Management: Ensure compliance with regulatory requirements and company policies. Digital Acumen, Analytics, and Learning: Drive strategic digital initiatives and deployment of AI/ML-enabled tools. Lead cross-functional projects for digital process redesign and capability building. Foster a digitally savvy team culture. Reporting Relationship: Reports to the Vice President, GSC Business Performance & Transformation. Qualifications Full Value Chain Understanding: Comprehensive understanding of the value chain, business drivers, and systems architecture. Transformation Leadership: Ability to lead transformation efforts across GSC. Decision-Making: Rapid decision-making using models, KPIs, data governance, and AI/ML insights. Process and Digital: Strong understanding of supply chain processes and leveraging digital solutions. Collaboration and Communication: Excellent negotiation skills and credibility with stakeholders. Leadership and Coaching: Ability to foster a culture of learning and continuous improvement. Problem-Solving: Strong analytical skills for root cause analysis and solution proposals. Change Management and Innovation: Ability to lead change initiatives and ensure stakeholder alignment. For New Jersey Locations: The starting compensation for this job is a range from $206,000 - $258,000 , plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and the geographic location where work is performed. Final, individual compensation is decided commensurate with demonstrated experience. For more on benefits, please visit our BMS Careers Site. Eligibility for specific benefits listed therein may vary based on job and location. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year&aposs holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program. If you come across a role that intrigues you but doesn&apost perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol Responsibilities BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [HIDDEN TEXT] . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. Show more Show less

As a Process Excellence Manager at VISL-Bhiwandi, you will be responsible for analyzing current processes and workflows to identify inefficiencies and enhance productivity, cost optimization, and quality improvement. With 5-10+ years of proven expertise in Process and Analytics roles, as well as being a Graduate/Post-Graduate, you will work with cross-functional teams to conduct time and motion studies, ensuring quality processes and optimal resource utilization. Your key responsibilities will include implementing and monitoring quality control processes, Lean methodologies, Six Sigma practices, and Kaizen processes to drive continuous improvement. You will collaborate with various departments to ensure that Process Project objectives are achieved within the set time frame and budget, focusing on ROI. Additionally, you will collect and analyze direct and indirect costs and revenues to provide management with recommendations to help achieve Company Goals. To excel in this role, you should have a strong understanding of Lean process, Six Sigma, and other process improvement methodologies. Experience with SAP S4 and data analysis tools will be beneficial. Excellent communication skills, teamwork abilities, and the capacity to manage multiple projects while effectively prioritizing tasks are essential for success. You will also be responsible for preparing and conducting process training programs to ensure the standardization of processes within the company. If you are someone with a passion for driving process excellence and continuous improvement, possessing the necessary skills and experience, we encourage you to apply and become part of our dynamic team at VISL-Bhiwandi.,

The Black Belt (Life and Pensions) - Senior Manager/AGM position based in Hyderabad requires a candidate with a minimum of 15+ years of experience in process improvement, specifically in the Life and Pensions domain. The ideal candidate should be a certified Black Belt holder and possess a deep understanding of the Insurance - Life and Pensions sector to enhance process performance effectively. The role demands excellent written and verbal communication skills, along with strong presentation abilities. Moreover, the candidate should have a sound knowledge of Lean Six Sigma concepts and intermediate expertise in using MS Office tools. Additionally, the candidate must be flexible to work in Global Working Windows and able to provide support in Transformation and RFP/RFI processes. Key Skills for this role include proficiency in Black Belt - Insurance, Life Insurance, Process Excellence, and Process Improvement. The candidate will be expected to contribute to the transformation of processes and be involved in responding to RFP/RFI requirements. This is a Full-time, Permanent role in the ITES/BPO/KPO industry, specifically within the ITES/BPO/Customer Service functional area. The job code for this position is GO/JC/515/2025, and the recruitment is being handled by Marilakshmi S.,

You are M&G Global Services Private Limited, a fully owned subsidiary of the M&G plc group of companies, dedicated to providing a wide range of value-added services since 2003. Your purpose is to empower individuals to invest with confidence. With over 170 years of experience, you offer financial products and services through Asset Management, Life, and Wealth sectors to deliver exceptional financial outcomes for clients and superior shareholder returns. M&G Global Services has evolved into a powerhouse of capabilities, contributing significantly to M&G plc's goal of becoming the most beloved and successful savings and investments company globally. As Head of Client Operations, your role is crucial in enhancing transparency, building trust, and strengthening relationships with COO, Operations, Distribution & Investments teams within the asset management space. You will be responsible for providing strategic leadership to build a top-tier client operations team in India aligned with the overall client experience strategy. This includes overseeing the end-to-end client life cycle, ensuring accuracy in reporting, collaborating with distribution teams, managing data quality control, and engaging with stakeholders to drive operational excellence and continuous improvement. Your responsibilities also involve talent management, where you will develop resource acquisition plans, lead retention initiatives, coach and mentor operational personnel, and foster a culture of continuous improvement and innovation. To excel in this role, you should have a minimum of 15+ years of management experience in client operations within the asset management industry. You must possess strong commercial acumen, client-centric approach, strategic thinking skills, excellent communication and presentation abilities, and proven leadership qualities. Additionally, a graduate degree in any discipline, preferably in Commerce, Finance, or Management, along with a Master's in Business or equivalent certification is required. Your success in this role will contribute significantly to M&G Global Services" mission of creating an exceptional workplace for exceptional talent and driving the company towards becoming a globally recognized leader in savings and investments.,

As a seasoned professional with over 10 years of experience, including 5-7 years in Continuous Improvement, Process Excellence, or Operational Excellence roles, you will lead multiple engagements to resolve complex business problems. Your responsibilities will include designing and deploying a Service Quality framework to enhance process efficiency, improve quality, and predict Operations Health. You must possess the ability to understand, define, and monitor business indicators, both Lagging and Leading Indicators. Your expertise will be crucial in designing Early Warning system(s) as per business needs, performing Risk & Controls assessment/FMEA, and creating a robust controls framework. You will also be responsible for creating Process Health Dashboards & reports, conducting ad-hoc analysis, and implementing action plans. Driving ongoing service assurance initiatives and continuous process improvement programs will be part of your core responsibilities. As a qualified candidate, you should hold an Engineering degree, with a post-graduation in management or a related field being preferred. Possession of Black Belt/Master Black Belt certification or Lean Master certification from a recognized institution is essential. Your proven results orientation, track record of tackling new challenges, and ability to achieve stretch goals will set you apart. Strong team leadership skills, fostering open communication, and cultivating a performance-oriented culture are vital for success in this role. Your collaboration and influencing abilities will be critical, as you build networks across geographies. A strategic orientation, understanding of business context, and articulation of evolving priorities are key requirements. Change leadership skills, focusing on innovation, risk-taking, and championing new ideas, will be highly valued. Your excellent knowledge of service quality in both Operations and support functions, with preferred domains such as Insurance, Supply Chain, Utilities, Healthcare, and Customer support, will further enhance your candidacy. In summary, you will play a pivotal role in driving operational excellence, ensuring data accuracy, timeliness, and overall quality of the work product. Your contribution will be instrumental in shaping the success of the organization and achieving significant milestones in service quality and process efficiency.,

You have a great opportunity to join a rapidly growing fintech organization as an AVP of Talent Acquisition based in Mumbai. In this role, you will be responsible for leading end-to-end recruitment for technology and leadership positions while collaborating closely with senior stakeholders to drive the company's growth. To be successful in this role, you should have at least 10+ years of experience in Talent Acquisition, with a minimum of 3 years in a TA leadership position. A postgraduate degree in Human Resources or a related field is required. Additionally, you should have 10-15 years of experience in technology hiring, particularly within the Fintech, Tech Product, or BFSI sectors. Your proven track record in leadership hiring and stakeholder management will be crucial for this role. You should also have strong expertise in technical hiring and vendor management. Experience in strategic hiring, workforce planning, and process excellence will be highly valued. If you meet these requirements and are excited about this opportunity, please share your updated resume with us at gautam@mounttalent.com.,

As a Graduate with 7+ years of experience in operations/program management, including a minimum of 3+ years in managing people, you will be responsible for leading a team of approximately 15-18 individuals who specialize in building marketing campaigns and ensuring the quality check of campaigns across different languages. Your role will involve owning program-specific goals related to SLA, quality, and productivity, as well as managing stakeholder communication and requirements. It will be crucial to ensure that business processes are well-documented and continuously updated. Collaborating with product and technical teams, you will work towards building and enhancing tools and technology that support the operational process. Defining, measuring, and presenting operating metrics to senior management will be a key aspect of your responsibilities. Additionally, you will be accountable for managing team performance, supporting career growth, and identifying customer-impacting issues to implement effective solutions. In this role, you will need to escalate issues as necessary, such as spikes in volumes versus forecast and people-related challenges. Your involvement in hiring and developing leadership talent pipeline, managing marketing projects and initiatives, and driving process excellence and productivity improvement will be critical. You should have experience in understanding metrics, enhancing them, and making decisions based on the data. Conducting deep dives to aid problem-solving, identifying blockers, and proposing solutions independently will be part of your routine. Having a track record of meeting and exceeding high service delivery standards, along with experience in process improvement, SLA management, and operational escalations, will be advantageous. Ideally, you should possess 2+ years of knowledge/experience in marketing and exposure to process improvement/quality control tools and methods. Familiarity with web search techniques and information retrieval methods will also be beneficial in this role. Your ability to manage a diverse team, drive continuous process improvement globally, and work closely with stakeholders and business teams will contribute to the success of the operational functions. Your proactive approach to identifying improvement opportunities and independently leading initiatives to reduce SLAs will be highly valued. Overall, your role will require a combination of operational expertise, people management skills, strategic thinking, and a focus on delivering high-quality results while continuously striving for improvement and efficiency.,

As the Global Business Services, India Site Lead at Booking Holdings, you will play a crucial role in supporting and overseeing all services delivered under the GBS organization. Your responsibilities will encompass various aspects of team management, communication, engagement, transition management, budgeting, process documentation, and continuous improvement initiatives. Your primary focus will be on fostering a culture of excellence within the GBS organization, ensuring that hiring objectives are met, and maintaining high levels of team engagement and communication. You will work closely with the management team to provide feedback, coaching, and support for career development plans. Additionally, you will be responsible for communicating the status of global programs, coordinating events to enhance collaboration, and overseeing the budgeting process. Collaborating with the GBS Leadership team, you will assist in deploying new tools, driving continuous improvements, and ensuring a smooth transition of work into the center. Your role will also involve advising on process documentation, standards, technology adoption, and operational excellence practices. Furthermore, you will partner with COE leadership teams to ensure consistency and best practices are maintained across various functions. The ideal candidate for this role should have over 20 years of work experience in business leadership roles, particularly in leading large-scale Global Business Services organizations. Experience in overseeing captive service delivery centers or as a Business Process Outsourcing client lead is essential. Proficiency in ERP implementations, preferably SAP S4 Hana, and familiarity with US GAAP, financial accounting, reporting, SOX, and internal control environments are also required. Join Booking Holdings, the world leader in online travel and related services, where our diverse teams work tirelessly to enhance technology that enables seamless travel experiences worldwide. Embrace the opportunity to contribute to a culture of innovation, creativity, and collaboration, and help us make it easier for everyone to explore the world through our major brands like Booking.com, KAYAK, Priceline, Agoda, Rentalcars.com, and OpenTable. Booking Holdings is committed to creating an inclusive environment that values diversity and welcomes individuals with disabilities and veterans. We uphold Equal Employment Opportunity principles throughout the employment process, ensuring fair treatment for all employees and job seekers. If you require reasonable accommodation during the job application process, please reach out to reasonableaccommodation@bookingholdings.com with your request.,

As a Customer Experience Leader at HCL, you will leverage your 20 years of experience in Customer Experience and Process Excellence to create, manage, and execute the customer experience strategy for our clients. In this global leadership role, you will craft customer journeys and establish world-class experiences for our clients" customers. Collaboration and innovation are key as you set strategies and initiatives for business processes, digital transformation, technology, and organizational enhancements. Your responsibilities will include developing a Customer Experience strategy that integrates with all business functions to consistently deliver exceptional end-to-end customer experiences across various stages, channels, and touchpoints. You will engage with customer-facing teams to gather feedback, derive insights for improvements, and instill a customer-centric approach in all interactions. Additionally, you will lead the deployment of CCAS platforms, drive AI/Gen-AI adoption, measure delivery ROI, and implement analytics strategies for service excellence. Key Skills and Competencies for this role include experience in driving customer experience strategies for Technology, Manufacturing, and Retail clients, proficiency in CCAS and Customer Experience platforms, strong business insight, emotional intelligence, and the ability to work effectively in a dynamic environment. You should possess strategic thinking, analytical skills, and the capacity to lead teams through change while maintaining a customer-focused mindset. Ideal candidates will hold a Bachelor's degree (Master's degree preferred) and have a minimum of 20 years of relevant experience, with at least 15 years dedicated to driving customer experience strategies. A background in managing Contact Centre operations for over 10 years is also required. If you are seeking a challenging opportunity to shape customer experiences, drive transformation, and deliver exceptional results, we invite you to apply for this position. This role is based in India.,

As a candidate for this position, you should hold a Bachelor's degree or equivalent practical experience and have at least 5 years of experience in identifying process issues, creating solutions, and collaborating with cross-functional teams to implement changes. Additionally, you should have 5 years of experience in a customer or client-facing role supporting operations, building relationships with stakeholders or clients, and in operations and process excellence. Preferred qualifications for this role include experience working with c-level executives in a fast-paced environment, collaborating with cross-functional and cross-geographical stakeholders, and delivering business transformation programs in a dynamic setting. You should also have the ability to navigate through ambiguity, work with multiple technology partners, and align priorities for short, medium, and long-term business objectives. About The Job: As part of gTech Ads, your responsibilities will revolve around providing support, media, and technical services for customers utilizing Google's Ad products stack. You will assist customers in maximizing the benefits of Ad and Publisher products, offering support through various channels, setting up accounts, implementing ad campaigns, and providing media solutions tailored to their business and marketing needs. Your role will also involve delivering complex technical and measurement solutions and consultative support for large customers, ensuring a high level of customer satisfaction. Working in a cross-functional and global team, you will collaborate with Sales, Product, and Engineering teams to enhance products and services, ultimately improving the client experience and return on investment with Google. Responsibilities: - Enable the extended workforce ecosystem of vendors/partner teams and support specialists to deliver high-quality outcomes. - Drive impact for Google through business transformation programs, improving operational effectiveness, and increasing efficiency to create positive business results. - Focus on project management, customer service, process quality, and process optimization, delivering key performance indicators in a fast-paced and complex environment across multiple disciplines and time zones. - Maintain infrastructure, drive efficiency, and secure budgets to support operational excellence. - Support Vendor Partners and the extended workforce in engaging with Google stakeholders and serve as a point of escalation. - Collaborate closely with cross-functional stakeholders across global Vendor Managed Operations (VMO) teams, Program Managers, Sourcing teams, Go-To-Market, extended workforce, Legal, and Sales Finance. - Launch and implement new workflows by testing product readiness, ensuring adequate workflow documentation, and infrastructure readiness in collaboration with vendors.,

JOB SUMMARY Responsible for managing Quality for distribution channels, for driving Quality, Service Excellence & Innovation based projects and initiatives for home office and field teams. Key deliverable areas will be Project Delivery using Lean Six-Sigma, Design Thinking, Project Management, Process Excellence, Business Process Management, Training and building QDNA . KEY RESPONSIBILITIES Project Management and Delivery - Six Sigma Execute high impact strategic, transformational projects using suitable six-sigma methodology for Distribution Functions. Mentor Lean Six Sigma/Design BB/GB projects for improving process efficiency, revenue, cost save/avoidance. Facilitating change & stakeholder management as part of transformational programs and improvement projects Project management through robust governance, review structure and dash boarding to Sr. leadership, Sponsor, Champion and CFTs. Work with project teams for representing the function/organization in various external/internal Quality Competitions. Conduct internal/external benchmarking and in-sighting for best practice identification and replication Process Excellence (Business Process Management System, BPM) Process identification, documentation and managing version controls Regular process gap analysis with business teams with solution identification and monitoring to ensure deployment Work with business training teams to design process level training and certification program and drive adoption in partnership with business Designing process flow diagrams on ARIS Quality Culture and Capability Building Building and measuring Quality DNA through optimum trainings and other initiatives (Trainings include Yellow Belt, GB, BB, Basic Tools etc.) Reporting of Quality initiatives to Sr. management Support in last mile deployment of all Quality initiatives at functional level MEASURES OF SUCCESS Six Sigma project closures Business Impact achieved BPM task completion Driving QDNA at functional level Monthly governance and dash boarding KEY RELATIONSHIPS (Internal /External) Internal: Business heads, Quality head, Cross functional teams, Quality team, Sellers External: As applicable (End Customers, business partners) KEY COMPETENCIES/SKILLS Lean Six Sigma Design Thinking Innovation Tools Stakeholder Management Project management Change Management Analytical Thinking Statistical Skills Mini Tab Facilitation and interpersonal skills Strong Communication/Presentation Skills DESIRED QUALIFICATION AND EXPERIENCE Certified Black Belt experience is a must with knowledge of minitab tool. Experience in design thinking, innovation other than DMAIC will be preferred. Graduate with 3+ years experience in driving lean sig-sigma improvement and transformational projects in BSFI, preferable with experience in the Insurance sector and in distribution functions. Process improvement experience via Kaizens and other LEAN tools.

Essential Job Tasks Areas of Responsibility Oversee daily operations and manage staff, ensuring high-quality customer service. Ensure compliance with health and safety regulations, as well as company policies and procedures. Train and mentor staff to ensure they are performing their duties efficiently and effectively. Resolve customer complaints in a professional and timely manner. Maintain accurate records and ensure all reports are submitted on time. Monitor inventory levels and order supplies as needed. Coordinate with other departments to ensure the smooth running of the business. Prepare work schedules and assign tasks to staff members. Conduct performance evaluations and provide feedback to staff. Attend meetings and provide reports to senior management. Good analytical and problem-solving skills. Excellent communication, leadership, and organizational skills. Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Deputy Housekeeper functions as strategic business partner of a hotels housekeeping operations. The position ensures to assist the housekeeping operations to meet the brand s standards, targets customer needs, elevates associate satisfaction, focuses on growing revenues, maximizes the financial performance of the department and oversees the development & implementation of the departmental strategies. Essential Job Tasks Being updated with the new trends, pushing for innovation and strategizing plans for the department, based on the observations. Monitoring cost and budgets for the department Inspection of rooms, public area, laundry and ensuring that all the standards are adhered to. Areas of Responsibility Assist in determining the departmental budget in terms of costs and revenues. Participate in a monthly review of the expenses incurred & provide relevant inputs to curtail on the areas that are crossing budgets. In the absence of the HOD, officiate as acting head, conduct meetings and daily reviews. Review work logs to ensure adherence to processes. Conduct inspection of rooms, banquet areas for special functions etc. and rectify defects, if any found. Coordinate pest control schedules and regularly check the maintenance and upkeep of back and staff areas. Facilitates cleaning activities like super cleaning, deep cleaning, carpet cleaning and shampooing, maintenance of artwork, marble polishing, wood polishing, etc. as per the schedule & maintain accurate records. Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests / complaints are being handled professionally and are closed within the prescribed time period. Monitor stocks of all replenish able items like household supplies, cleaning supplies, linen, uniforms etc. Conduct inventory check, take corrective actions and control losses, pilferages and discards. Provide inputs on replenishments required in keeping with budgets. Prepare schedules for vendors and ensure compliance, review performance, and keep a check on the quality and productivity at review meetings. Ensure all vendors are able to maintain the desired standards of service throughout the year. Check to ensure adherence to standards and ensure all the processes and SOPs are complied with. Conduct preparation for internal audits. Take corrective action & close non-compliances highlighted. Ensure all documents are checked on a periodic basis, such as log books, checklists, preventive maintenance schedules, inventory records of linen, cleaning records, uniform records, hygiene and pest control records, lost & found records etc. Coordinate the preventive maintenance schedule of rooms and public area with the maintenance department. Create action plans along with the team to conserve energy through recycling measures, use of environment-friendly products, conservation of water, electricity, etc. and create awareness of the same. Conduct briefing and grooming of staff, and coordinate with the HR Department for all employee related initiatives. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in educational programs like hospitality management,Housekeeping Mangement,Interior decoration Work Experience 08-10 Years Languages Needed in Position English Key Interfaces- External Guests, Vendors, External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation/Master of Business Administration Years of Experience: 10 to 14 years What would you do Visit us at www.accenture.com.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Six Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment background Ability to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmap Should have delivered large scale end-end Process Transformation projects for global clients Well versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutions Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel Experience in Process Transformation, Process Automation, Operational Excellence, Quality Overall experience (Business Process Management /Outsourcing Experience preferable) Roles and Responsibilities: The key responsibilities include driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the deployment of the Business Excellence practices and Agile Automation Drive Business Excellence (BE) value proposition and secure BE involvement in most complex onshore delivery deals Clear thought process to lead, guide and develop team to provide services to cluster of clients Strategic thinker leading the team Lead Business Excellence span across Operating Group / Delivery Region Own and deliver the Geo Automation in concert with respective delivery teams Maintain team flexibility and skills to be able to support recovery work as needed Maintain team recoverability Transform the organization from focus on conventional detection and containment to focused on best-in-class prevention Guide, direct, maintain and monitor all activities associated with the successful application Business Excellence Implement systems and processes that deliver improvement toward 100% conformance to customer requirements Engaging with Client process team and work on project that improve client processes and drive client value Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processes Build relationships with other regions and global team resources in order to support identification, review, prioritization and execution of key improvements opportunities/projects to drive results Qualification Any Graduation,Master of Business Administration

You are an agile and high-performing professional sought after to join the dynamic Enterprise Transformation Office team at the Bengaluru Luxor North Tower. This extraordinary opportunity based in the vibrant Global Capability Centre (GCC) in Bengaluru invites you to collaborate across diverse functions and businesses globally to lead transformative large-scale programs. Your expertise, creativity, and transformation capabilities are key to tackling complex challenges, while your strong influencing and people skills will engage and inspire diverse global teams to deliver exceptional business value. As a transformation specialist, you will have the chance to build a world-class Transformation function, elevate your skills, and advance your career in a diverse and culturally rich environment. You will collaborate with some of the brightest minds in the field, inspiring you to reach new heights in your professional journey. In this pivotal role, you will empower yourself to deliver enterprise-wide transformation opportunities within GSK, generating significant business value. By closely working with teams and stakeholders, you will harness the resources of the broader Enterprise Transformation Office ecosystem to inspire and achieve meaningful outcomes, underscoring the significance of your contributions. Your responsibilities will include collaborating closely with stakeholders on key transformation programs, nurturing and inspiring teams involved in enterprise programs, overseeing the successful delivery of cross-functional portfolios, providing coverage across capabilities like Project Management, Change Management, and process excellence, developing comprehensive program plans, ensuring successful outcomes, communicating program objectives clearly, identifying and mitigating risks, establishing and tracking key performance indicators (KPIs), leading and mentoring broader teams, and monitoring and celebrating the benefits and outcomes generated from the initiatives. To excel in this role, you should possess a minimum of 10+ years of relevant work experience, with an ideal total experience of 15+ years, a Bachelor's Degree (MBA preferred), exceptional Leadership and People Management experience, rich consulting/transformation experience, a proven track record in delivering transformative Business changes, aptitude for inspiring diverse teams, success in delivering results in complex environments, superior relationship-building and stakeholder management skills, adept problem-solving and negotiation skills, a consulting mindset with exceptional presentation abilities, and the ability to thrive in a hybrid matrix environment. At GSK, diversity is valued, and all candidates are treated equally. The organization aims to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution. Join GSK to unite science, technology, and talent to get ahead of disease together, positively impacting the health of billions of people and delivering stronger, more sustainable shareholder returns. As an organization where people can thrive, GSK focuses on preventing and treating disease, investing in core therapeutic areas, and creating an environment where employees can be inspired, encouraged, challenged, and valued. If you share the ambition to get ahead together, GSK welcomes you to join at this exciting moment in the journey to make a difference.,

The company you will be joining is consistently recognized as one of the world's best places to work due to its One Bain culture, commitment to diversity, and social responsibility. Currently ranked #1 on Glassdoor's Best Places to Work list, the company has maintained a top-four position for the past 13 years. Emphasizing diversity, inclusion, and collaboration, the company believes in building extraordinary teams by hiring individuals with exceptional talents and providing an environment where you can thrive both professionally and personally. Recognized by external parties such as Fortune, Vault, Mogul, and Working Mother, the company is a champion for diversity and inclusion for women, LGBTQ, and parents. As a part of the Technology Delivery team within the Enterprise Technology practice, you will work on end-to-end technology and digital transformations for priority clients. Working with a diverse group of driven and curious colleagues, you will collaborate on process excellence, architecture, design, and software development to help leading companies across various industries define and implement tech-enabled transformations. Your responsibilities will include ensuring alignment between technology strategy and implementation, orchestrating client and third-party teams, and improving the efficiency, effectiveness, and quality of clients" business processes in the context of large tech transformations. You will support the implementation of large-scale transformation programs, assist in implementing project management strategies, and ensure the efficient and effective delivery of strategic recommendations. Additionally, you will be involved in identifying issues, analyzing data, presenting recommendations to key decision-makers, and mentoring junior team members. To excel in this role, you will need a Bachelor's degree, preferably in Business Administration, Computer Science/Engineering, Information Management, or related fields. Experience in consulting or a business environment, particularly within the Tech industry, is advantageous. You should have sound knowledge in IT operating models, enterprise architecture, cloud, process excellence, and business integration. Familiarity with project management methodologies, program management, and risk management is essential to deliver tangible results through project management expertise. Strong communication, collaboration, organizational, problem-solving, and analytical skills are crucial for success in this role. Fluency in English, both written and spoken, is required. Join us in this dynamic environment where you can contribute to impactful projects, enhance your expertise, and grow both personally and professionally.,

As the Client Success Manager for the RGM PPA solution, your primary responsibility will be to oversee the end-to-end product management process. You will ensure the high-quality build and execution of the solution, leading to measurable business outcomes for our clients. Acting as the main point of contact for senior client stakeholders, you will work towards aligning on the PPA product roadmap, RGM strategies, and success metrics. Your expertise in Revenue Growth Management will be crucial in partnering with CPG and Retail clients to define and implement best-in-class RGM strategies. Your deep functional knowledge in areas such as pricing analytics, pack architecture, trade spend optimization, and promotional effectiveness will be essential in providing valuable insights and guidance. You will play a key role in influencing the vision and roadmap of the RGM PPA product by offering functional leadership and strategic insights based on real-world client challenges. Collaborating closely with Product, Data Science, and Engineering teams, you will ensure that our RGM solutions are at the forefront of industry needs. Understanding the needs and pain points of our clients and customers, you will translate these insights into product features and improvements that drive value. Leading and mentoring a team of RGM-focused individuals, you will drive best practices and scale delivery operations while establishing and refining GTM processes, playbooks, and KPIs for RGM engagements. Your qualifications should include 12+ years of experience in RGM or Consulting within the CPG industry, strong expertise in pricing, trade promotions, pack architecture, or commercial analytics, and experience in leading client delivery for SaaS-based analytics or AI-driven solutions. You should have proven ability to engage with senior stakeholders, strong analytical and problem-solving skills, and the ability to influence product development based on client needs. Preferred qualifications include experience in AI-driven RGM solutions or enterprise software implementation, understanding of Agile methodologies, background in management consulting with a focus on commercial strategy or pricing analytics, and familiarity with data analytics and associated tools. A degree in Business, Economics, or Engineering would be beneficial for this role. Strong communication skills, the ability to translate complex product information into actionable instructions, and experience in managing and mentoring teams in a high-growth environment are also highly desirable.,

NTT DATA is looking for a Business and Process Analyst to join the team in Hyderabad, Telangana, India. As a Business and Process Analyst, you will be working with BPG teams to identify potential use cases, qualify them, and present them to BPG SMs for shortlisting. You will also pass on shortlisted use cases to POs, provide necessary details for prioritization, decomposition, and solutioning, and collaborate with SF process excellence team to champion process tailoring and changes for use case solutioning. NTT DATA is a trusted global innovator of business and technology services, with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in over 50 countries and a strong partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally, and is part of the NTT Group, which invests significantly in R&D to support organizations and society in transitioning confidently into the digital future. Visit us at us.nttdata.com,

Associate Lead - Operations Excellence Experience - 4+ years Location - Pune Work Mode - Work From Office ( 5 Days ) Skills - Hands on experience with ITIL and Lean Six Sigma Green belt certification with experience. Should be able to Identify projects as per business needs and draft problem statement and goal statement drive GB projects and mentor GB team members for execution and completion of project forecast benefits of GB projects in terms of HDS/SDS/CSAT, track the same thought the execution of project as well as post that and present the benefits as part of Control phase and closure of the project understand the requirement of the standard define processes as per standard requirement define audit checklist train resources on auditing as per audit checklist identify gaps in implementation and device fixing of gaps Should be able to identify new measurement parameters for processes to measure and improve on process performance review with internal and external customers on data behavior and patterns analyze audit reports and drive enhancements in process to make process fool-proof review internal/external escalation to redefine audit control points enhance on audit process to drive process compliance conceptualize on new processes as per business requirement conduct FMEA on process to ensure that control points are built in the process enhance processes by make it more lean

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-10 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work collaboratively with cross-functional teams and stakeholders. Strong communication and interpersonal skills, with the ability to train and support team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma. Strong knowledge of industry-specific regulations and standards, with the ability to apply them in a practical setting.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-10 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work collaboratively with cross-functional teams and stakeholders. Strong communication and interpersonal skills, with the ability to train and support team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma. Strong knowledge of industry-specific regulations and standards, with the ability to apply them in a practical setting.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-10 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work collaboratively with cross-functional teams and stakeholders. Strong communication and interpersonal skills, with the ability to train and support team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma. Strong knowledge of industry-specific regulations and standards, with the ability to apply them in a practical setting.