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Quality Manager - Finance& Accounts - Green Belt -6 Years- Pune/Mumbai

5 - 10 years

10 - 20 Lacs

Pune Mumbai (All Areas)

Posted:14 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Quality /Group Manager Finance and Accounts (GL/AP/AR) | Transactional Quality | Mumbai/Pune | 5+ Years

Location:

About the Role:

Group Manager

Key Responsibilities:

  • Lead and manage a team of

    810 Quality Analysts and Managers (AM/DM)

    .
  • Ensure

    compliance, SLA adherence

    , and reduce errors in financial processes.
  • Conduct

    client/internal calibrations, FMEA, and quality audits

    .
  • Lead initiatives like

    QDNA (Kaizen, Brainwaves)

    to drive improvements.
  • Improve

    CSAT, NPS, VOC

    scores through quality projects.
  • Run

    internal reviews

    and stakeholder meetings.
  • Apply

    Six Sigma/Lean, SPC

    , and other process improvement tools.
  • Build and manage

    quality dashboards and reports

    .

Requirements:

  1. Graduate/Postgraduate with

    58 years

    in quality management (preferably in

    GL/AP/AR

    or back-office operations)
  2. Background in

    BPM, KPO, shared services

    , or

    contact center quality

  3. Six Sigma Green Belt

    (certified or trained/tested) is preferred
  4. Strong skills in

    quality tools

    ,

    data analysis

    , and

    stakeholder management

What’s in it for You?

  • Lead high-impact quality initiatives in F&A
  • Work in a

    globally recognized BPM firm

  • Be part of

    transformation projects

    with top visibility
  • Learn and apply global

    quality frameworks and tools

  • Excellent

    growth and leadership

    opportunities

Reach Us

Disclaimer

Note

Group Manager – Quality, F&A Quality (GL/AP/AR), Six Sigma Green Belt, Quality Assurance, Continuous Improvement, BPM/KPO, Transformation Projects, SPC, FMEA, Dashboards, CSAT/NPS/VOC, Finance Operations Quality.

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