Front Office Supervisor

4 - 8 years

1 - 4 Lacs

pune

Posted:19 hours ago| Platform: Naukri logo

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Skills Required

office software front office operations customer service front office hospitality windows xp receptionist activities photoshop housekeeping pc ms office outlook microsoft windows editing software windows vista aconex tally desktop publishing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Supervisor to join our team in the hospitality industry. The ideal candidate will have a strong background in front office operations and excellent customer service skills.

Roles and Responsibility

  • Supervise and coordinate front office staff activities to ensure efficient check-in and check-out processes.
  • Manage guest complaints and resolve issues professionally and courteously.
  • Maintain high standards of customer service and ensure guests have an excellent experience.
  • Coordinate with other departments, such as housekeeping and maintenance, to ensure seamless operations.
  • Implement effective communication strategies to improve team performance.
  • Monitor and control front office expenses to ensure cost-effectiveness.

Job Requirements

  • Proven experience in front office operations, preferably in a supervisory role.
  • Excellent communication and interpersonal skills are required to work effectively with diverse teams.
  • Strong problem-solving and analytical skills are needed to handle complex situations.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Knowledge of front office software and systems is essential.
  • A graduate degree or equivalent qualification is required.

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