Front Office Supervisor

As the General Manager at Erica Hotels Pvt. Ltd. located in Sahibzada Ajit Singh Nagar, your primary responsibility will be overseeing daily hotel operations to ensure smooth functioning. This will involve managing staff effectively, ensuring high levels of guest satisfaction, and implementing strategic initiatives to enhance profitability. Key Responsibilities: - Manage staff effectively to ensure efficient daily hotel operations - Ensure high levels of guest satisfaction through excellent customer service - Implement strategic initiatives to enhance profitability Qualifications Required: - Strong leadership, communication, and decision-making skills - Experience in revenue management and budgeting - Deep understanding of customer service and the hospitality industry - Ability to train and develop staff members - Marketing and sales experience - Proficiency in analytical and problem-solving skills - Bachelor's degree in Hotel Management, Business Administration, or a related field - Certification in Hotel Administration would be considered a valuable asset,