- Develop and implement sales strategies - Cultivate business relationships with clients - Maximize room sales and revenue - Collaborate with marketing team Job Types: Full-time, Permanent Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 8655854825

As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards: * Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue * Understand fully the hotel amenities, packages and promotions * Generate and develop sales leads and contact potential clients to build business relationships * Produce quotations and written confirmation to all clients * Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads * Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business * Arrange and carry out Hotel show rounds Job Types: Full-time, Permanent Benefits: Food provided Health insurance Provident Fund Compensation Package: Bonus pay Schedule: Day shift Work Location: In person Speak with the employer +91 8655854825

Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty. Assist the management team to develop, implement and execute the revenue, revenue and marketing programs for all outlets and room service. Develop, coordinate and implement social media initiatives as well as beverage promotional programs. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Coordinate reservation confirmations for special and holiday events for parties of six people or more in the restaurant. Coordinate selling of all food and beverage in hospitality suites through the Room Service Department. Perform general office duties to support Champions and Room Service (e.g., filing, sending emails, typing, faxing, and copying). Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure personal appearance is professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested. Job Types: Full-time, Permanent Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 8655854825

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival Manage the Guest Relations Desk in the hotel lobby Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements Maintain the inventory of Guest amenities Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events Job Types: Full-time, Permanent, Fresher Benefits: Food provided Health insurance Provident Fund Work Location: In person

Have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition * Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions * Achieve all individual Hotel Food & Beverage sales targets in your area by maintaining and creating a close relationship with customers * Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections etc. to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity * Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business * Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints * Closely monitor the accounts revenue and business production of own business portfolio and maintain an up to date “Account & Contact Database” in the property management system as well as maintain end of month production reports * Update the hotels on the negotiation / progress of every event and use the technology available for communication and client correspondences * Provide feedback to the Director of Food & Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies * Participate in any Training and Development programs as recommended by the senior management * Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment Job Types: Full-time, Permanent Benefits: Food provided Health insurance Provident Fund Work Location: In person

Greet And Assist Guests With Check-Ins, Reservations, And Inquiries. Provide Information About Services And Amenities While Maintaining A Professional Demeanour. Address Complaints And Ensure A Pleasant Guest Experience Job Types: Full-time, Permanent, Fresher Benefits: Food provided Health insurance Provident Fund Work Location: In person

Process all incoming reservations via phone, email, online booking systems, or walk-ins. Ensure reservations are accurate, complete, and meet guest requirements. * Customer Service: * Provide excellent customer service to guests before, during, and after their stay. Answer inquiries, offer recommendations, and resolve issues promptly. * Booking System Management: * Ensure all reservation data is entered into the property management system (PMS) accurately and updated regularly. * Rate Management: * Ensure proper application of rates and discounts based on the resort's pricing structure, promotions, and packages. * Upselling & Cross-Selling: * Upsell and cross-sell resort services, packages, and amenities such as spa treatments, tours, or special events to maximize revenue. * Guest Coordination: * Confirm reservations, send out booking confirmations, and communicate any special requests or requirements between guests and departments. * Cancellations & Modifications: * Handle cancellations, amendments, and no-shows according to the resort’s policies and procedures. * Group Reservations: * Manage group bookings, ensuring all details are handled professionally and efficiently, and coordinate with other departments. * Reporting: * Provide daily/weekly reports on reservations and bookings. Assist in forecasting occupancy and revenue to help in the preparation of the resort's sales strategies. * Collaboration: * Work closely with the front office, sales, and marketing teams to ensure accurate and up-to-date reservation information. Job Types: Full-time, Permanent, Fresher Benefits: Food provided Health insurance Provident Fund Work Location: In person Speak with the employer +91 8655854825

Contact appropriate departments to resolve guest calls and requests. Use sales techniques to maximize revenue and maintain guest loyalty. Determine and provide complimentary gifts to guests for their patronage. Promote brand image internally and externally. Process requests for redeeming Marriott Rewards points. Handle all reservation requests, changes, and cancellations via phone, fax, or mail. Enter Marriott Rewards information into the appropriate software. Answer, record, and process all guest calls and concerns. Perform general office duties to support Sales & Marketing. Assist management in training and motivating employees. Follow company policies and procedures, maintaining a professional appearance. Welcome and acknowledge all guests according to company standards. Anticipate and address guests' service needs with genuine appreciation. Communicate clearly and professionally with guests and team members. Develop and maintain positive working relationships with others. Monitor the performance of others to ensure quality standards are met. Read and verify information in various formats. Job Types: Full-time, Permanent Benefits: Food provided Health insurance Provident Fund Work Location: In person Speak with the employer +91 8655854825

Processing Invoices: Handling the recording and processing of invoices from suppliers and other vendors. Accounts Payable and Receivable: Managing the inflow and outflow of money related to the hotel's operations. Bank Reconciliations: Ensuring the accuracy of bank statements by comparing them with the hotel's financial records. Financial Reporting: Assisting in the preparation of financial statements, reports, and other accounting documents. General Ledger Maintenance: Keeping the general ledger up-to-date with all financial transactions. Data Entry and Record Keeping: Maintaining accurate and organized financial records. Following up on Payments: Ensuring timely payments to vendors and following up on outstanding payments from customers. Skills and Qualifications: Accounting Knowledge: A good understanding of accounting principles and practices is essential. Proficiency in Accounting Software: Familiarity with accounting software like Tally, or other relevant systems. Excel Skills: Ability to use spreadsheets for data analysis and reporting. Attention to Detail: Accuracy is crucial in handling financial data and transactions. Organizational Skills: Maintaining organized records and managing multiple tasks effectively. Communication Skills: Effectively communicating with other departments and colleagues. Problem-Solving Skills: Addressing discrepancies and resolving issues related to financial transactions. Job Types: Full-time, Permanent Pay: Up to ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person