Front Office Supervisor

1 - 3 years

1 - 4 Lacs

jaipur

Posted:11 hours ago| Platform: Naukri logo

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Skills Required

front desk customer service front office operations front office hospitality cleaning guest service front office management receptionist activities guest handling housekeeping housekeeping management guest relations hotel management resort

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Supervisor to join our team at BluSalzz Hotels & Resorts. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in front office operations.

Roles and Responsibility

  • Supervise and coordinate front office staff activities to ensure excellent customer service.
  • Manage front desk operations, including handling guest inquiries and resolving issues.
  • Develop and implement effective strategies to enhance customer satisfaction and loyalty.
  • Maintain high standards of professionalism and courtesy when interacting with guests and colleagues.
  • Monitor and control front office expenses to ensure cost-effectiveness.
  • Collaborate with other departments to achieve business objectives and goals.

Job Requirements

  • Proven experience in front office operations, preferably in a supervisory role.
  • Strong knowledge of front desk procedures and protocols.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Familiarity with hotel management systems and software.

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