Front Office & Guest Services Assistant Manager – Guest Relations

1 - 3 years

2 - 6 Lacs

Posted:4 days ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office & Guest Services Assistant Manager to join our team at the Marriott Hotel. The ideal candidate will have 1-3 years of experience in guest relations, front office operations, and excellent communication skills.


Roles and Responsibility
  • Manage front office operations, ensuring seamless check-in and check-out processes for guests.
  • Coordinate with various departments to ensure efficient guest service delivery.
  • Handle guest complaints and resolve issues professionally and courteously.
  • Develop and implement strategies to enhance guest satisfaction and loyalty.
  • Supervise and train front office staff on customer service best practices.
  • Maintain accurate records of guest interactions and transactions.

Job Requirements
  • Proven experience in front office operations and guest services.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Familiarity with hotel management systems and software.
  • Ability to lead and motivate a team to achieve high levels of customer satisfaction.

*Note - Job has been sourced from social media platforms/other public websites.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

kolkata, lucknow, jaipur