Front Office Guest Relations Associate

1 - 3 years

2 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Guest Relations Associate to join our team. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in front office operations.

Roles and Responsibility

  • Manage front office operations, ensuring seamless guest experiences.
  • Handle guest inquiries and resolve issues professionally.
  • Coordinate with other departments to ensure efficient service delivery.
  • Maintain high customer satisfaction through excellent communication skills.
  • Ensure compliance with company policies and procedures.
  • Collaborate with colleagues to achieve sales targets and improve performance.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving skills with attention to detail.
  • Familiarity with front office software and systems.
  • Ability to maintain confidentiality and handle sensitive information.
  • Team player with a positive attitude and willingness to learn.

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