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Front Office Executive

Front Office Executive

Naukri Hospitality Jobs

2 - 5 years

|

1 - 3 Lacs

Posted:-1 days ago| Platform:

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Skills Required

front office operations customer service front office hospitality hotel management front desk front office management receptionist activities office assistance office administration sales telephone handling guest relations telephone operating

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Executive to join our team in the hospitality industry. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.

Roles and Responsibility

Manage front office operations, including handling guest inquiries and resolving issues professionally.
Coordinate with other departments to ensure seamless service delivery.
Maintain accurate records of guest interactions and transactions.
Develop and implement effective strategies to enhance customer satisfaction.
Provide exceptional customer service by responding promptly to guests' needs.
Collaborate with colleagues to achieve sales targets and improve overall performance.

Job Requirements

Proven experience in front office operations or a related field.
Excellent communication and interpersonal skills.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong problem-solving skills and attention to detail.
Familiarity with hotel management systems and software.
Ability to maintain confidentiality and handle sensitive information.

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