Front Office Executive

2 - 5 years

1 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Executive to join our team at The Manohar in Hyderabad. The ideal candidate will have 2 to 5 years of experience in the hospitality industry, with excellent communication skills and the ability to provide top-notch customer service.

Roles and Responsibility
  • Manage front office operations, including handling guest inquiries and resolving issues professionally.
  • Provide exceptional customer service by ensuring prompt and efficient response to guests' needs.
  • Coordinate with other departments to ensure seamless execution of events and services.
  • Maintain accurate records and reports, including guest feedback and complaints.
  • Develop and implement effective strategies to enhance guest satisfaction and loyalty.
  • Collaborate with the management team to achieve business objectives and goals.
Job Requirements
  • Minimum 2 years of experience in the hospitality industry, preferably in a front office role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Proficient in Microsoft Office and other software applications, with strong computer skills.
  • Any graduate degree from a recognized institution, with a focus on hospitality or customer service.

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