Role Description This is a full-time on-site role for a Human Resources Executive located in Kannur. The Human Resources Executive will be responsible for HR management, operations, employee relations, and overall human resources functions within the organization. Qualifications MBA in HR 1-2 years of proven experience in HR, preferably in the automobile industry. Employee Relations expertise Knowledge of HR Policies Experience in Human Resources (HR) Strong interpersonal and communication skills Proficient in MS Office and HR software systems Relevant Bachelor's degree in Human Resources or related field Show more Show less
Role Description This is a full-time on-site role for a Customer Service Manager located in Kozhikode. The Customer Service Manager will be responsible for overseeing all aspects of customer service operations. Daily tasks include managing and supporting the customer service team, ensuring customer satisfaction, resolving customer complaints, and analyzing customer service metrics to enhance service quality. Additionally, the manager will develop customer service policies and procedures and ensure their consistent implementation across the team. Location : Kozhikode , Kerala Qualifications Customer Satisfaction and Customer Support skills Customer Service Management skills Strong Analytical Skills and Communication skills Experience in the automotive industry is a plus Bachelor's degree in Business Administration, Management, or related field Proven ability to lead and motivate a team
Maruthi insurance tellecalling. Managing Front office Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Maruthi insurance tellecalling. Managing Front office Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Company Description Popular Vehicles & Services Ltd. has grown from a family-run automobile spare part store into a multi-dimensional business enterprise with a network of over 200 units nationwide. Since opening the first Maruti dealership in Kerala in 1984, the company has expanded to offer luxury brands like Jaguar, Range Rover, and Skoda. Popular Vehicles & Services Ltd. is committed to excellence in all business ventures, providing luxury cars, pre-owned cars, and comprehensive car maintenance packages. The company's numerous service centers and showrooms ensure that high-quality car care is always nearby. The company's consistent recognition, such as the 'Overall Excellence Award,' attests to its dedication to superior service. Role Description This is a full-time, on-site role for a Service Advisor located in Trivandrum. The Service Advisor will be responsible for ensuring customer satisfaction by providing customer-focused services and handling aftersales duties. Daily tasks include greeting customers, assessing vehicle issues, coordinating service appointments, providing repair estimates, and ensuring timely completion of services. The Service Advisor will also be expected to communicate effectively with both customers and the service team to ensure quality service delivery.
🚗 We’re Hiring – Join Our Sales Team! 1. Corporate Sales Manager 💰 Salary: ₹35,000 – ₹40,000/month 📍 Experience in the automobile industry required 🪪 Valid 2 & 4-wheeler driving license mandatory 2. Sales Manager 💰 Salary: ₹45,000 – ₹50,000/month 📍 Proven experience in automobile sales 🪪 Valid 2 & 4-wheeler driving license mandatory 📞 Interested candidates, apply now at 7591902115 📌 Location: Mamangalam
Role Description This is a full-time on-site role for an HR Intern located in Kozhikode. The HR Intern will support the HR department in various tasks including managing HR policies, overseeing employee benefits, and assisting with personnel management. The role involves day-to-day activities related to human resources and HR management, helping enhance the employee experience and supporting various HR functions. Location : Kozhikode, Kerala Qualifications Knowledge of Human Resources (HR) practices and principles HR Management skills and understanding of HR Policies Experience with Employee Benefits and Personnel Management Excellent organizational and interpersonal skills Proficiency in MS Office and other relevant software Strong communication and problem-solving abilities Bachelor's degree in Human Resources, Business Administration, or related field (preferred)
You will be joining Popular Vehicles & Services Ltd in Kannur as a Sales Associate on a full-time basis. Your primary responsibilities will include interacting with customers, promoting and selling vehicles, offering information on car care services, and ensuring customer satisfaction by delivering top-notch service. To excel in this role, you should possess strong sales skills and expertise in customer relationship management. Prior experience in automobile sales and knowledge of car care services will be advantageous. Effective communication, negotiation abilities, and excellent interpersonal skills are essential for success in this position. The role demands working in a dynamic and fast-paced environment. A high school diploma or equivalent qualification is required for this role. Previous experience in the automotive industry would be beneficial but not mandatory. Join us at Popular Vehicles & Services Ltd and be a part of our legacy of excellence in the automobile business.,
Job Purpose : To efficiently manage the spare parts inventory, procurement, storage, and issuance, ensuring the availability of required parts to support smooth workshop and customer operations while minimizing excess stock and controlling costs. Key Responsibilities : Inventory Management : Monitor and maintain optimal stock levels of all spare parts. Conduct regular stock audits and cycle counts. Ensure proper storage, labeling, and arrangement of parts as per standards. Procurement & Vendor Coordination : Coordinate with suppliers and OEMs for timely ordering and replenishment of parts. Negotiate pricing, terms, and delivery timelines with vendors. Issuance & Documentation : Issue parts to the workshop and maintain accurate records. Maintain detailed records of all inward and outward stock movements. MIS Reporting : Generate daily, weekly, and monthly reports on stock levels, consumption, and fast/slow-moving items. Monitor dead stock and take corrective actions. Customer Support (if applicable) : Handle retail spare parts sales to customers. Provide estimates and part availability status to customers and advisors. Team Management : Supervise and guide parts assistants or storekeepers. Ensure compliance with company policies and safety norms in the parts department. Coordination : Work closely with service advisors, technicians, and management to ensure timely parts availability for jobs. Liaise with finance for billing, purchase orders, and vendor payments Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
Job Purpose : To efficiently manage the spare parts inventory, procurement, storage, and issuance, ensuring the availability of required parts to support smooth workshop and customer operations while minimizing excess stock and controlling costs. Key Responsibilities : Inventory Management : Monitor and maintain optimal stock levels of all spare parts. Conduct regular stock audits and cycle counts. Ensure proper storage, labeling, and arrangement of parts as per standards. Procurement & Vendor Coordination : Coordinate with suppliers and OEMs for timely ordering and replenishment of parts. Negotiate pricing, terms, and delivery timelines with vendors. Issuance & Documentation : Issue parts to the workshop and maintain accurate records. Maintain detailed records of all inward and outward stock movements. MIS Reporting : Generate daily, weekly, and monthly reports on stock levels, consumption, and fast/slow-moving items. Monitor dead stock and take corrective actions. Customer Support (if applicable) : Handle retail spare parts sales to customers. Provide estimates and part availability status to customers and advisors. Team Management : Supervise and guide parts assistants or storekeepers. Ensure compliance with company policies and safety norms in the parts department. Coordination : Work closely with service advisors, technicians, and management to ensure timely parts availability for jobs. Liaise with finance for billing, purchase orders, and vendor payments Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
Job Purpose : To lead the customer care team and ensure excellent service delivery by resolving customer complaints, improving satisfaction levels, and maintaining long-term customer relationships that support business growth. Key Responsibilities : Customer Service Management : Oversee all customer service activities and ensure prompt resolution of customer issues and queries. Monitor customer satisfaction metrics (e.g., CSI/SSI scores) and implement improvement plans. Ensure high levels of customer retention and loyalty through proactive support. Complaint Handling & Resolution : Investigate and resolve customer complaints in coordination with relevant departments (service, sales, billing, etc.). Maintain records of customer feedback and complaints for analysis and reporting. Team Supervision : Lead, train, and motivate the customer care team to deliver exceptional service. Conduct regular performance reviews and provide coaching as needed. Customer Communication : Ensure professional and courteous communication with customers across all channels (phone, email, in-person). Develop and implement customer follow-up and feedback collection processes. Reporting & Analysis : Prepare daily, weekly, and monthly reports on customer service KPIs, complaints, and feedback trends. Analyze data to identify recurring issues and drive service improvements. Process Improvement : Review existing customer service processes and suggest improvements to enhance efficiency and service quality. Implement service standards and ensure adherence to company policies. Coordination & Collaboration : Work closely with service advisors, technical teams, and sales staff to ensure seamless customer experience. Liaise with senior management on escalated issues and customer experience strategies. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Education: Bachelor's (Preferred) Experience: 10 key typing: 5 years (Preferred) Work Location: In person
Company Description Popular Vehicles & Services Ltd. started as a family-run automobile spare part store seventy years ago and has now grown into a multi-dimensional business enterprise with over 200 units across the country. From the first Maruti dealership opened in Kerala in 1984, the company has expanded to offer International luxury brands like Jaguar, Range Rover, and Skoda. Popular Vehicles & Services is committed to excellence in selling luxury cars, exchanging mint condition pre-owned cars, and providing comprehensive car maintenance packages. The company has won several ‘Overall Excellence Awards’ over the years. Role Description This is a full-time, on-site role located in Kochi for a Service Manager. The Service Manager will be responsible for overseeing daily operations of the service center, ensuring high-quality customer service, managing the service team, and coordinating vehicle maintenance activities. The role includes scheduling car maintenance, exhaust repair, new tire installations, oil changes, and wheel alignments. Qualifications Strong management and leadership skills to oversee the service team Excellent customer service and communication skills Technical knowledge related to car maintenance, exhaust repair, tire installations, oil changes, and wheel alignments Experience in scheduling and coordinating vehicle maintenance activities Bachelor's degree or equivalent experience in Automotive Service, Business Management, or related field Ability to work on-site at our Kochi location Proven track record in a similar role within the automotive industry is a plus
🚗 We’re Hiring – Join Our Sales Team! 1. Relationship Manager - Nexa Showroom 💰 Salary: ₹15,000 – ₹25,000/month 📍 Experience in the automobile industry required 🪪 Valid 2 & 4-wheeler driving license mandatory 📞 Interested candidates, apply now at 7591902115 📌 Location : Palarivattom
Company Description Popular Vehicles & Services Ltd. is a multi-dimensional business enterprise with a network of over 200 units throughout the country. From the first Maruti dealership opened in Kerala in 1984, the company has grown to offer International luxury brands like Jaguar, Range Rover, and Skoda. Popular Vehicles & Services is committed to excellence in selling luxury cars, exchanging pre-owned cars, and providing comprehensive car maintenance packages. Role Description This is a full-time on-site Sales Manager role located in Alappuzha. The Sales Manager will be responsible for overseeing the sales team, developing sales strategies, managing customer relationships, and achieving sales targets. Daily tasks include leading sales meetings, training sales staff, analyzing sales data, and working closely with the marketing team to promote products. Qualifications Sales Management and Team Leadership skills Experience in developing sales strategies and achieving sales targets Excellent communication and negotiation skills Customer Relationship Management and Client Acquisition skills Knowledge of the automotive industry is a plus Bachelor's degree in Business Administration, Marketing, or related field
As a Call Centre Agent at an Automobile industry-Maruti Car Dealers located in Padamugal, Kakkanad, your main responsibilities will include completing the calls allocated to you. It is essential for you to record customer feedback accurately in Excel. Proficiency in Tamil language will be an added advantage for this role. You will be primarily handling sales and service related calls, ensuring customer satisfaction and resolving queries effectively. Your role will play a crucial part in maintaining a positive brand image and fostering strong customer relationships.,
Handle inbound and outbound customer calls, emails, and chats in a professional manner. Provide accurate information regarding products, services, and company policies. Resolve customer complaints effectively, escalating issues when necessary. Maintain detailed records of customer interactions in the CRM system. Follow up with customers to ensure their issues are resolved and they are satisfied. Meet or exceed performance targets, including response time, resolution rate, and customer satisfaction scores. Coordinate with internal teams (sales, technical, accounts, etc.) to address customer needs. Identify opportunities to upsell or cross-sell products and services. Stay updated on company products, services, promotions, and policies. Contribute to continuous improvement by providing customer feedback to management. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
Handle inbound and outbound customer calls, emails, and chats in a professional manner. Provide accurate information regarding products, services, and company policies. Resolve customer complaints effectively, escalating issues when necessary. Maintain detailed records of customer interactions in the CRM system. Follow up with customers to ensure their issues are resolved and they are satisfied. Meet or exceed performance targets, including response time, resolution rate, and customer satisfaction scores. Coordinate with internal teams (sales, technical, accounts, etc.) to address customer needs. Identify opportunities to upsell or cross-sell products and services. Stay updated on company products, services, promotions, and policies. Contribute to continuous improvement by providing customer feedback to management. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
🚗 We’re Hiring – Join Our Sales Team! 1. Relationship Manager - Nexa Showroom 💰 Salary: ₹15,000 – ₹25,000/month 📍 Freshers or Minimum 1 year experienced 🪪 Valid 2 & 4-wheeler driving license mandatory 📞 Interested candidates, apply now at 7591902115 📌 Location : Palarivattom
Key Responsibilities Plan, organize, and oversee daily operations of the bodyshop. Supervise and guide technicians, painters, and other staff to ensure high-quality repairs. Manage workflow to achieve on-time delivery of vehicles. Monitor and control costs, budgets, and profitability of the department. Ensure adherence to OEM standards, safety protocols, and company policies. Handle escalated customer complaints and provide resolutions to ensure customer satisfaction. Maintain proper documentation, job cards, and system entries for all repairs. Liaise with insurance companies, surveyors, and vendors for claim approvals and spare parts. Develop and implement strategies to improve efficiency, productivity, and revenue. Conduct regular training and performance evaluations for the bodyshop team. Ensure workshop equipment, tools, and facilities are properly maintained. Prepare and submit monthly reports on performance, revenue, and customer feedback. Qualifications & Skills Bachelor’s degree / Diploma in Automobile Engineering or related field (preferred). Minimum 5–7 years of experience in automobile bodyshop operations, with at least 2–3 years in a supervisory/managerial role. Strong technical knowledge of bodyshop repairs, painting, and insurance processes. Excellent leadership and team management skills. Strong communication and interpersonal skills. Ability to handle pressure and resolve conflicts effectively. Proficiency in MS Office and DMS/ERP systems. Job Types: Full-time, Permanent Pay: ₹15,328.22 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person