Body Shop Manager

Key Responsibilities

• Plan, organize, and oversee daily operations of the bodyshop.
• Supervise and guide technicians, painters, and other staff to ensure high-quality repairs.
• Manage workflow to achieve on-time delivery of vehicles.
• Monitor and control costs, budgets, and profitability of the department.
• Ensure adherence to OEM standards, safety protocols, and company policies.
• Handle escalated customer complaints and provide resolutions to ensure customer satisfaction.
• Maintain proper documentation, job cards, and system entries for all repairs.
• Liaise with insurance companies, surveyors, and vendors for claim approvals and spare parts.
• Develop and implement strategies to improve efficiency, productivity, and revenue.
• Conduct regular training and performance evaluations for the bodyshop team.
• Ensure workshop equipment, tools, and facilities are properly maintained.
• Prepare and submit monthly reports on performance, revenue, and customer feedback.

Qualifications & Skills

• Bachelor’s degree / Diploma in Automobile Engineering or related field (preferred).
• Minimum 5–7 years of experience in automobile bodyshop operations, with at least 2–3 years in a supervisory/managerial role.
• Strong technical knowledge of bodyshop repairs, painting, and insurance processes.
• Excellent leadership and team management skills.
• Strong communication and interpersonal skills.
• Ability to handle pressure and resolve conflicts effectively.
• Proficiency in MS Office and DMS/ERP systems.

Job Types: Full-time, Permanent

Pay: ₹15,328.22 - ₹30,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person