Location:
Type:
Reporting to:
Experience:
About Zwende
reimagining how the world experiences Indian craft.
artisans, artists, and design entrepreneurs
artisan economy is the second-largest source of employment after agriculture
15,000 + artisans
only Indian start-up featured by Amazon
Dr Werner Vogels
About the Role
Founder’s Office role
strategy, growth, partnerships, operations, and special projects
From analysing data to uncover insights, to unblocking bottlenecks across teams, to managing strategic partnerships — you’ll be the right hand that helps ideas move from conversation to execution.
cross-functional, dynamic, and deeply entrepreneurial
What You’ll Own
1. Strategy & Problem Solving
- Work directly with the founders to identify and prioritise opportunities across
supply, growth, and customer experience.
- Deep-dive into data and trends to uncover insights, define strategies, and recommend actions (e.g., evaluate impact of shipping timelines on CVR, assess how layout or pricing changes influence conversion).
- Evaluate new markets, categories, and partnership opportunities through structured analysis and execution plans (e.g., identify high-potential themes like Summer Decor, Corporate Gifting, or Wedding Season).
- Assess potential new growth channels — define hypotheses, run controlled pilots, and build playbooks for scale (e.g., evaluate influencer, affiliate, or referral models before handoff to marketing teams).
- Evaluate and drive strategic partnerships with ecosystem organisations like
Creative Dignity, NABARD, and craft councils
to scale artisan impact and outreach.
2. Revenue Planning & Growth Initiatives
- Plan and forecast revenues monthly, quarterly, and seasonally — linking financial planning to marketing and category goals (e.g., build festive revenue projections and monitor plan-vs-actual performance).
- Drive alignment between
category, supply, and marketing teams
on topline growth objectives. - Identify and test
new growth initiatives
— from community-led campaigns to high-value buyer programs (e.g., corporate gifting, brand collaborations, or offline retail tie-ups). - Partner with founders to evaluate ROI of new opportunities and recommend where to double down or pivot.
- Build visibility dashboards and reports that track revenue drivers, growth KPIs, and key business health metrics.
3. Planning & Execution
- Translate high-level goals into clear quarterly and monthly plans across business functions.
- Lead
OKR reviews, cross-functional planning, and business tracking
to ensure alignment and accountability. - Drive
monthly revenue performance
in collaboration with supply, marketing, and finance teams. - Anticipate bottlenecks across teams and drive timely resolutions (e.g., unblocking catalog readiness, resolving campaign dependencies, improving communication flow).
- Create simple, actionable reports and trackers to enable data-led decision-making across departments.
4. New Initiatives & Partnerships
- Lead
new verticals and pilots
that expand Zwende’s business (e.g., launch experiences/workshops, explore international markets). - Build
partnerships with venues, online platforms, and corporates
to grow reach (e.g., pop-ups, corporate gifting programs). - Drive
PR and brand collaborations
for visibility and positioning. - Strengthen ties with
industry and government partners
for long-term opportunities and institutional collaboration.
5. Process Design & Efficiency
- Identify
bottlenecks and inefficiencies
across supply, operations, and growth teams. - Build
playbooks, SOPs, and dashboards
that make execution predictable and scalable (e.g., campaign readiness trackers, onboarding frameworks, performance dashboards). - Collaborate with
product and tech teams
to streamline reporting and insights. - Establish
review rhythms and cross-functional feedback loops
that drive faster alignment and continuous improvement.
Who You Are
- 2 - 4 years of experience in
consulting, founder’s office, operations, or growth
roles — preferably in startups or fast-paced environments. - Analytical mindset with strong problem-solving, business modelling, and execution skills.
- Excellent communicator — able to translate ideas across teams and levels.
- Highly organized and structured; thrives on accountability and ownership.
- Enjoys working in ambiguity and creating structure from scratch.
- Bonus: exposure to
e-commerce, marketplaces, or D2C
ecosystems.
You’ll Enjoy This Role If You …
- Love wearing multiple hats and switching between strategy, execution, and analysis.
- Enjoy working closely with founders and leadership on solving real business challenges.
- Get excited by data, frameworks, and new ideas — but also love seeing them executed.
- Believe in the power of India’s creative economy and want to help scale it globally.
You May Not Enjoy This Role If
- You prefer a
9-to-5
or remote
setup; this is a six-day, in-office role. - You prefer a
purely digital
environment. This is equally about on-ground execution, creator meet-ups, and real-world experiences. - You have
no interest in the creative economy or marketplaces and D2C
and don’t want to go deeper into understanding it. - You’re more comfortable in structured, process-heavy environments typical of large organisations.
Working at Zwende
We’re a six-day-a-week, in-office team based in Indiranagar, Bangalore. We believe the best work happens through collaboration, context, and shared purpose. Expect an environment that’s warm, hands-on, fast-paced, and deeply committed to quality — in both people and product.
Compensation
This role offers direct exposure to founders, multi-functional learning, and the opportunity to build systems and strategies that power India’s creative economy.
two weeks
